Mercure Paris Tour Eiffel Pont Mirabeau Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 587 reviews

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Description

Hotel extras

  • Near the Eiffel Tower and the banks of the Seine

  • Apartment independent from the hotel, less than 1-min walk from reception.

  • View of the Seine for Privilege Rooms

  • Javel - André Citroën station (M10 and RER C) opposite the hotel

  • Intimate and quiet hotel in the 15th arrondissement.

Our accommodation(s)

Hotel location

Mercure Paris Tour Eiffel Pont Mirabeau Hotel

10 Avenue Emile Zola
75015 PARIS
France

GPS:48.846127, 2.278836

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

CALLIGRAMME

Neighborhood bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  587 reviews

Customer review rating 3.0/5

Beata M. Business - Confirmed reviews ALL

Although a very central location and well-located for the RER, many things wrong with this hotel, which mean I would not recommend nor stay again. In the first place, the room was barefly serviceable. The air conditioner didn't work (28C that day), but when you opened the windows they wouldn't stay open, the lamps were taped together with gaffer tape, the refrigerator didn't work, and the bed had a plastic underlay that made it impossible to sleep at night - you sweat all night wrapped up in this plastic sheet! It could potentially be a nice place, but maintenance and repair need to do a better job.

Dear Beata, Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not fully meet your expectations. Regarding the air conditioning, our hotel is currently still operating in heating mode. Unfortunately, the system is centralized and cannot be adjusted individually by room. The switch to cooling mode is activated seasonally once the warmer summer period begins. As weather conditions can vary significantly from one day to another, we understand that some warmer days may feel uncomfortable, and we sincerely apologize for the inconvenience. Please note that fans are available upon request at reception to help make your stay more comfortable. We also regret the maintenance issues you encountered in your room and have shared your comments with our technical and housekeeping teams so that the necessary checks and improvements can be carried out. Your feedback is very valuable to us, and we truly appreciate you bringing these points to our attention. Yannis Guest Advisor & Mercure Tour Eiffel Pont Mirabeau Team

Customer review rating 5.0/5

Leah B. Couples - Confirmed reviews ALL

It was a good stay and not far from places we wanted to go to

Customer review rating 4.5/5

Zeina S. Families - Confirmed reviews ALL

Lovely stay, spacious and clean room. Wonderful helpful staff. Would have liked a better view with more sunlight. Breakfast was good but exactly the same every day. Would recommend different types of eggs, more vegetables etc.

Dear Zeina S., Thank you for your kind words regarding our clean accommodations and dedicated staff. I appreciate your feedback on the breakfast variety, as we continuously strive to enhance our offerings. Your insights regarding the room views are duly noted, and we value your recommendations. Yannis Guest Advisor et toute l'équipe du Mercure Paris Tour Eiffel Pont Mirabeau.

Customer review rating 4.5/5

Sylvain L. Couples - Confirmed reviews ALL

We selected this hotel because it was on the metro line of our friend's birthday party. Good surprise. We will come back for our next stay in Paris

Dear Sylvain L., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that our location was convenient for your plans and that you had a pleasant experience. We look forward to welcoming you back on your next visit to Paris. Chiraze Guest Advisor et toute l'équipe du Mercure Paris Tour Eiffel Pont Mirabeau.

Customer review rating 2.0/5

Mikko V. Business - Confirmed reviews ALL

Personnel was friendly, room was clean and breakfast was ok. Room was small and dark and would need more light.

Dear Mikko V., Thank you for your feedback. We appreciate your kind words about our staff and cleanliness, and we will consider your comments regarding room lighting for future improvements. We hope to welcome you back for a better experience and room... Chiraze Guest Advisor et toute l'équipe du Mercure Paris Tour Eiffel Pont Mirabeau.

Other web-users rate our hotel

  • 220 reviews 9.3/10 Location
  • 316 reviews 6.7/10 Room
  • 346 reviews 9.3/10 Service
  • 187 reviews 5.2/10 Comfort
  • 106 reviews 8/10 Breakfast
  • 95 reviews 8/10 Cleanliness
  • 57 reviews 5.4/10 Food

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