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Mercure Paris Tour Eiffel Pont Mirabeau Hotel 4 stars

Customer review rating 4.2/5 1,915 reviews

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Mercure Paris Tour Eiffel Pont Mirabeau Hotel
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+ 16 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Close to the banks of the Seine

  • Family rooms with two adjoining bedrooms

  • Privilege Rooms with a view of the Seine

  • Near Javel, Line 10 and RER C (Eiffel Tower, Beaugrenelle, Roland-Garros)

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking (nearby)
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Boat excursions
  • Bicycles rental Paying
Business services
  • Self service business centre
  • Copy/print service available Paying

Hotel location

Mercure Paris Tour Eiffel Pont Mirabeau Hotel

10 Avenue Emile Zola
75015 paris
france

Tel: +33145777200

Fax: (+33)1/45775787

Check-in from 12h00

Check out up to 12h00

  • BUS :  62 JAVEL

  • BUS 2 :  88 JAVEL

  • BOULOGNE ST CLOUD/AUSTERLITZ :  10 JAVEL-A. CITROEN

  • ST QUENTIN EN YVELINES :  RER C JAVEL

  • By plane

    PARIS ORLY At 14km / 8.7 miles

  • By plane

    ROISSY CDG At 35km / 21.75 miles

  • By helicopter

    HELIFRANCE At 1.4km / 0.87 miles

  • By helicopter

    LE BOURGET At 25km / 15.63 miles

  • By car

    PORTE DE VERSAILLES At 3.1km / 1.93 miles

  • By car

    Périphérique Intér.Pte de Sèvres At 6km / 3.75 miles

  • By car

    Périphérique ext.Pte Saint Cloud At 5km / 3.13 miles

  • By car

    QUAI D'ISSY At 2.2km / 1.37 miles

  • By train

    AUSTERLITZ At 8.3km / 5.16 miles

  • By train

    GARE DE LYON At 7km / 4.35 miles

  • By train

    GARE MONTPARNASSE At 3.9km / 2.42 miles

  • By train

    GARE SAINT LAZARE At 6km / 3.73 miles

GPS :48.846127, 2.278836

Our accommodation(s)

Choose from the different categories available to best suit your needs: Standard Room or Privilege Room offering a wider range of amenities some of which include a view of the Seine. For business or family stays or a romantic weekend in Paris. All rooms offer a calm and tranquil environment. The harmony of the decor stems from the natural simplicity of the materials and the shades of red and gray used, enhanced by stylish and contemporary designer touches.

Our restaurants and bars

M LOUNGE

Discover contemporary design in our "M Lounge" Bar and taste a Grand Vin Mercure or any other drink that you fancy. With colleagues, friends or family, enjoy a cozy ambiance for a relaxing moment.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Mercure Paris Tour Eiffel Pont Mirabeau Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,915 reviews

TripAdvisor Rating 4.0/5

868 reviews

Well and quiet located with good service

Customer review rating 4.5/5

Romain Business - 21/04/2021 Confirmed reviews ALL

A very nice, clean hotel with nice rooms. Perfectly located (10min walk to Eifel Tower) The staff is extremely friendly and helping on every topic. Also the Covid restrictions are well done and respected.

Dear mister D., We very much appreciate your comments regarding your stay at the hotel Mercure Paris Tour Eiffel Pont Mirabeau. It is always a pleasure to receive positive feedback from our guests ! I will share your comments with our team, especially Corinne. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one ! Sincerely, Tiphaine Duty manager

Great staff, perfect room, will come back

Customer review rating 4.5/5

Olivier Solo - 13/09/2020 Confirmed reviews ALL

Very pleasantly surprised with the helpful staff Rooms are nice, comfortable and efficient

Dear Mr. D., Thank you for taking the time to review your stay with us at the hotel Mercure Paris Tour Eiffel Pont Mirabeau. As you can imagine it is a pleasure for us to regain the opportunity to welcome guests in our city and hotel. We will take note of your comments regarding the breakfast service in order to serve you better at a next visit. Don't ever hesitate to contact us if you wish to stay at our hotel again or for any other information. The team and I stay at your disposal. Best regards, Cristian Kaiser Quality manager

good value

Customer review rating 4.0/5

Cindy E. Business - 24/02/2020 Confirmed reviews ALL

The staff was notably responsive and helpful. Very much appreciated and not expected.

Dear CINDY G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Tour Eiffel Pont Mirabeau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sara Front office

Friendly staff

Customer review rating 5.0/5

Roseanne Couples - 24/02/2020 Confirmed reviews ALL

Really friendly staff, accommodating, bilingual. It was my partners birthday and they really went to extra mile: free room upgrade, balloons and chocolate in the room!

Dear ROSE-ANNE R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Tour Eiffel Pont Mirabeau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sara Front Office

Great stay

Customer review rating 4.5/5

Karina Business - 12/02/2020 Confirmed reviews ALL

Great room, lovely stuff, great amenities (toiletries, coffee, minibar, etc) and a good location.

Dear Mrs. L. Thank you infinitely for you great score and feedback regarding your visit at our Hotel Mercure Paris Tour Eiffel Pont Mirabeau. The team and I are delighted for your comment and sincerely hope to welcome you anytime again. We thank you for mentioning Ivan's kindness, I will undoubtely share your comments with him. Allow me one question - how can I explain to Ivan that the final feedback score was a 90 and not 100 out of 100? I hope you take this joke with humour and accept Ivan's, the team's and my best wishes for this year. The whole team and I will remain at your full disposal. Best regards, Cristian Kaiser Quality manager

Great location!

Customer review rating 3.5/5

Franz Solo - 07/02/2020 Confirmed reviews ALL

Great location due to the accessibility to public transportation. Added value of free breakfast and wifi access. However, the room is feels tight and the bed was hard

Dear franz, Thank you for taking the time to review your stay with us at the Hotel Mercure Paris Tour Eiffel Pont Mirabeau. We are grateful for your feedback and understand that the room you had might not match your expectations for space. Even though that room is one of our bigger single rooms we would be able to propose much more space in one of our double or privilege rooms, don't ever hesitate asking for our available room categories while booking. The team and I will remain at your disposal for any request. Thank you once again for your time and visit. Best regards, Cristian Kaiser Quality manager

Good location

Customer review rating 5.0/5

Amy Couples - 28/01/2020 Confirmed reviews ALL

Metro a few steps away, amazing Eiffel Tower view from the end of the road, nice 30 min walk to get there or just one stop on the metro. Friendly receptionists, nice room with comfy bed and lovely bathroom. Would definitely come back next time we’re in Paris.

Dear Amy, Thank you infinitely for your kind words and perfect review regarding your stay with us at the Hotel Mercure Paris Tour Eiffel Pont Mirabeau. The team and i are truly pleased to receive a Feed-back like yours and sincerely hope to welcome you anytime soon again. The view to the tower from that spot is truly magnificent, have you had the opportunity to go half way on the Mirabeau bridge to see that unique landscape including statue of liberty and the Eiffel tower? We will remain at your full disposal for any request. Best regards and an excellent start to the year. Cristian Kaiser Quality manager

My stay at 12 Emile Zola Mercure Hotel was very good

Customer review rating 4.5/5

Gilles F. Business - 16/01/2020 Confirmed reviews ALL

I enjoyed the room, clean, modern, functional, not big but not too tiny. The breakfast was very good. The staff was quick, helpful and polite.

Dear My. F., Thank you for sharing your experience and thoughts on your stay at the Hotel Mercure Paris Tour Eiffel Pont Mirabeau. The team and I are truly happy with your feedback and are looking forward to welcome you again anytime. Don't hesitate in contacting us for future reservations or their preparation so that everything is set up for yet another good experience together with our team. Wishing you all the best for 2020. Best regards, Cristian Kaiser Quality manager

Good service

Customer review rating 5.0/5

Jeff Couples - 15/01/2020 Confirmed reviews ALL

Good service

Dear Mr. Manoel, Thank you for the perfect rating regarding your stay with us at the Hotel Mercure Paris Tour Eiffel Pont Mirabeau. The team and I are delighted about the perfect score and would like to reinforce that this feedback is truly motivating for all of us. Together we will remain at your disposal and sincerely hope that you visit us anytime again. Wishing you a excellent start to 2020 and all the best for you and your loved ones. Best regards, Cristian Kaiser Quality manager

Hotel Mercure close to the Eiffel tower

Customer review rating 4.5/5

Wojciech Business - 12/01/2020 Confirmed reviews ALL

A very nice hotel with a walking (15-20 minutes) distance from the Eiffel tower. Very nice and friendly staff. Rooms quite spacious (as for Paris). Hotel very close to the RER station (about 5 minutes by walking). The only improvement should be for the breakfast, as there are very few places to eat.

Dear WOJCIECH C., Thank you for taking the time to review you stay with us at the Hotel Mercure Paris Tour Eiffel Pont Mirabeau. I not only had the pleasure to welcome you in our hotel but also chat with you afterwards about our services. I'm glad everything got sorted out and I sincerely hope to see you anytime again in our Mercure. The team and I will remain at your full disposal. Best regards and once again a good start to the new decade. Cristian Kaiser Quality manager

A professional stay

Customer review rating 4.5/5

Gg O. T. M. Business - 11/01/2020 Confirmed reviews ALL

I did appreciate the way people took care of me even it was very late

Dear Mr. G., Thank you for taking the time to comment on your stay with us at the Hotel Mercure Paris Tour Eiffel Pont Mirabeau. The team and I are are truly pleased by your positive mention, it is truly rewarding when guests recognize our daily efforts. We will assure to welcome you and all our clients with our best practices at any given time of the day. Please don't hesitate to contact us on any matter, any time. The team and I remain at your full disposal. Best regards and a great start to the new year. Cristian Kaiser Quality manager

Very bad room and amenities .

Customer review rating 2.0/5

Harshvardhan S. Couples - 10/01/2020 Confirmed reviews ALL

Friendly staff , but very bad rooms . And very bad amenities in the rooms . Really sad experience overal l.

Dear S. H., Thank you for taking the time to review your stay with us at the Hotel Mercure Paris Tour Eiffel Pont Mirabeau. We are pleased that you mentioned our team with a friendly compliment, nevertheless, we can't ignore the bad image that you have kept around our hotel's product. I have already met with out house keeping manager to double-check all cleaning and placement procedures around our rooms' amenities. On a further action, I would like to invite you to tell us in a more detailed version what should have been better in your room. Don't hesitate in contacting me directly through this email. I sincerely hope that we will have a second chance to be your hosts. Best regards, Cristian Kaiser Quality manager

Good price and location. Small hotel

Customer review rating 3.5/5

O B. Families - 03/01/2020 Confirmed reviews ALL

The pros : room available early, quite spacious for parisian standards. The cons : confusing name as there is another Mercure hotel also having “ Tour Eiffel” in the name.

Dear Mr. B., Thank you sincerely for sharing your experiences with us at the Hotel Mercure Paris Tour Eiffel Pont Mirabeau. We are pleased to receive a positive feedback, nevertheless, don't hesitate in telling us which services should have been better for you to grade us with an even higher note. The names of the hotels in Paris often start or end with the name of the nearby attraction (Eiffel Tower), we apologize if this lead to confusion and eventual discomfort. The whole team and I would feel honoured to welcome you again anytime soon. We remain at your disposal for any requests. Best regards and a happy new year. Cristian Kaiser Quality manager

My family and I had a very pleasant stay

Customer review rating 4.5/5

Hannah S. Families - 30/12/2019 Confirmed reviews ALL

We enjoyed our stay at this hotel, and found the staff very kind and caring and the room clean and well cared for and stocked.

Dear family S., Thank you for taking the time to review your stay with us at the Hotel Mercure Paris Tour Eiffel Pont Mirabeau. We are delighted by your positive feedback and would be honoured to welcome you again anytime soon. Don't hesitate telling us what could have been better for you to assign us a perfect rating - we will certainly do our very best to achieve that goal. The whole team and I remain at your disposal for any demands. Best regards, Cristian Kaiser Quality manager

Excellent rooms, excellent welcome and check in. We could not ask for more.

Customer review rating 5.0/5

C.-clerx Families - 24/12/2019 Confirmed reviews ALL

Ivan and Ophelie were perfect. Thank you for everything. We really appreciated the rooms and their welcome. They were wonderful. You should be proud to have them in your team.

Dear MS. C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Tour Eiffel Pont Mirabeau. It is always a pleasure to receive positive feedback. I will share your comments with Ophélie and Ivan. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are indeed proud to have them in our team. The whoe team as a whole hope to make the stay of our guests as special as possible Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ikenna E

Responsive to guest needs

Customer review rating 3.5/5

Chris Solo - 20/12/2019 Confirmed reviews ALL

Pleasant. However I lost my glasses in a red porch. Hope the hotel found them

Dear Mr. O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Tour Eiffel Pont Mirabeau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Unfortunately, we weren't able to locate your glasses if ever we do we'll be sure to inform you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ikenna E

Week end sympa a Paris

Customer review rating 4.0/5

Olivier Couples - 17/12/2019 Confirmed reviews ALL

Personnel attentionne, c etait bien

Monsieur G., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris Tour Eiffel Pont Mirabeau. C’est avec grand plaisir que nous recevons vos compliments. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Bien cordialement, Ikenna E

Poor level Of services and very small rooms for the Four stars hotel

TripAdvisor rating 2.0/5

emilio gerardo h Family - 10/06/2019 TripAdvisor review

Very small rooms without typical ammeties that normally we have on this level , such iron flat , tooth brush , for instance , the breackfast time is very short , and the response time for customer servicie is very very long time.

Dear Emilio Gerardo, Firstly I would like to thank you for taking the time to review your stay at the Mercure Paris Tour Eiffel Pont Mirabeau. We are sincerely sorry to have given you reason to write such comments about your experience with us, we have, as usual in our hotel, all those amenities, some of them have to be requested at the front office (Iron, dental kit) and we will gladly be given to you. We are constantly working on presenting a very high level of Customer service, if this wasn't what you have felt from our team than we sincerely want to excuse ourselves and hope to find another opportunity to prove our professionalism to you. Feel free to contact us any time. Best regards,

Excellent location

TripAdvisor rating 4.0/5

vinniedog20 Couples - 21/04/2019 TripAdvisor review

We just got back from a Vantage Venture river cruise to Normandy and back. The hotel, where we stayed 3 nights, was the perfect location, a block from where the ship ties up. We took the train from CDG to the Cluny stop, and then tansferered to the #10 line to Javel stop, and we were 1/2 block from the hotel. The Javel station is perfect for the metro lines to central Paris. The hotel was clean and basic but pleasant, and the reception staff English speaking and very helpful.

Dear Vinniedog20 Thank you for taking the time to review your stay with us. It is nice to read your description on our hotel's location and aspect, we thank you deeply for the good rating as well. We sincerely hope to serve you even better next time and achieve a five star rating. Feel free to contact us if you wish to visit the city of light again. Best regards from the whole team.

Tidy property

TripAdvisor rating 4.0/5

RochelleM72 Family - 01/02/2019 TripAdvisor review

Handy location with plenty of services near by, train, bus, supermarket. Tidy rooms bit bathrooms very small. Nice breakfast but again small area to accomodate guests. Staff helpful and able to speak English.

Dear Rochelle Thank you for taking the time to review your stay with us. We totally understand that space can be an important criteria to evaluate some hotels and we would certainly love to have a few square meters more for our breakfast room but in this lovely city space is a rarity. We try to position ourselves with a high standard welcoming so that all our customers feel a high comfort in our rather small and "cozy" hotel. Feel free to contact us in advance with your préférences before your next visit so that we can find you a bigger room and better match your expectations. Best regards,

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