Mercure Paris Tour Eiffel Pont Mirabeau Hotel 4 stars

I did appreciate the way people took care of me even it was very late

Friendly staff , but very bad rooms . And very bad amenities in the rooms . Really sad experience overal l.

The pros : room available early, quite spacious for parisian standards. The cons : confusing name as there is another Mercure hotel also having “ Tour Eiffel” in the name.

We enjoyed our stay at this hotel, and found the staff very kind and caring and the room clean and well cared for and stocked.

Ivan and Ophelie were perfect. Thank you for everything. We really appreciated the rooms and their welcome. They were wonderful. You should be proud to have them in your team.

Pleasant. However I lost my glasses in a red porch. Hope the hotel found them

Personnel attentionne, c etait bien

although it was only one night, i enjoyed staying at the hotel. i would like to thank the staff at the reception.

It was very nice hotel where to stay. I spent a very nice moments with staff , breakfast and reception as well. I will come back next time.

This hotel is in an excellent location for everything and is close to the metro and SNCF (Javel). It is a good clean and friendly hotel. Stayed here for the second time with friends and family. A good value hotel for Paris.

I stayed in a comfortable room. Bathroom had a window (which I find a plus) ; however it was rather cold and there was no additional heating system.

Nice hotel room quiet and clean. Could use some drawer space.

This was a big disappointment. Room was not clean. Red couches in the restaurant are so dirty, I did not want to sit on this. There were no spoons in the restaurant for two days, had to eat my cereals with a tea spoon. The elevator was broken, while staying at the 6th floor with a heavy suitcase. No one could tell me what the problem was and when it was going to be fixed. So far my worst experience ever in an Accor hotel, will never stay there again.

Awful - I woke up in Room 802 on 22nd October covered in mosquito bites, with my blood on the sheets. I the. spent 30 minutes killing mosquitoes that were full of blood. I went to reception and asked that my room was cleansed thoroughly and sprayed with repellant. However, there were still some bugs in my room the following evening. I am now back in the UK dealing with the bites. I should not have paid the bill, but was on business and very busy.

The room was clean and the staff were mostly helpful and attentive. I had problems with getting my security safety box to work, and it took several days for the hotel to sort that out. The television was not working properly, and there were no English speaking channels - surely you could manage one or two?! No shower caps or toiletries, beside soap, were supplied. The only teabags supplied in my room were herbal, if I wanted black tea (which I did), I had to get them from downstairs. No refreshments at all were supplied in the bar fridge. The reception area is tiny, crowded and untidy. I could not recommend this hotel.