ibis Liège Seraing 3 stars

Customer review rating (ALL Rating) 4.5/5 834 reviews

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ibis Liège Seraing - Image 1
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Route du Condroz 15b, 4100 BONCELLES, Belgium

Description

Hotel extras

  • Free WIFI throughout the hotel

  • Early check-in from 9am and late checkout 5pm

  • Close to Liège Country Hall

  • Near Sart Tilman Golf Club and CHU

  • Ample free parking

Our accommodation(s)

Hotel location

ibis Liège Seraing

Route du Condroz 15b
4100 BONCELLES
Belgium

GPS:50.567715, 5.552108

Telephone
Fax +32 4 338 45 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  834 reviews

TripAdvisor Rating  4.0/5  431 reviews

Good stay

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

The night staff was most helpful. All were courteous to us, and we were able to get a good's night rest which was needed. The only negative is the lack of an electrical outlet anywhere near the bathroom area, even in the bedroom near to it. Otherwise, a very pleasant stay.

Dear Guest, Thank you for taking the time to review your stay. It is always a joy to know that our guests have had a fulfilling stay at our hotel. We are delighted that you found our night staff accommodating and that their courteous nature contributed positively to your stay. Your comfort is our priority, and we are pleased that you were able to rest well. However, we apologize for any inconvenience you experienced due to the placement of electrical outlets. While our rooms are designed with guest convenience in mind, we understand that the location of outlets can be important. We offer power strips at the reception to help with additional power needs. Finally, we are grateful for your kind words on the overall pleasantness of your stay, and it reassures us that we are on the right track in providing a welcoming atmosphere for our guests. Ovidiu Chitas, General Manager

un capable reception

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

reception could not even book a breakfast at check-in. reception did not give my bill at check-out. Now I can not regularly apply for my travel cost at my company.

Dear Guest, Thank you for taking the time to share your review. We are sorry that your stay did not fully meet your expectations. Our aim is to provide a seamless experience from check-in to check-out, and we regret to hear about the difficulties you faced during your visit regarding the breakfast booking and the invoice. We understand the importance of receiving an accurate invoice promptly for expense reporting, we have recently changed the management program of the hotel, which may have resulted in delays; we are happy to inform you that your invoice has been sent today. Concerning the condition and cleanliness of the room, we take great pride in maintaining high standards of cleanliness and comfort. We will investigate the issue you mentioned regarding mold and ensure that our housekeeping is aware of and addresses these concerns. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Best wishes, Ovidiu Chitas, General Manager

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

bruits tardifs

Cher hôte, Merci de partager l'expérience de votre séjour. Nous regrettons de lire que votre séjour n'a pas été entièrement à la hauteur de vos attentes, mais nous sommes reconnaissants pour votre retour. Néanmoins, nous espérons que vous avez eu l'occasion de profiter de notre service unique de location de vélos durant votre séjour. Nous espérons vous compter de nouveau parmi nous. Ovidiu Chitas, Directeur général

Well located, pleasant experience

Customer review rating 4.5/5

Y. I. Families - Confirmed reviews ALL

We stayed in this Ibis on our drive from Munich to London, conveniently located, easy access with good restaurants nearby.

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We are delighted to hear that our location was convenient for your journey from Munich to London, and that you found the surrounding dining options to be satisfactory. Our team is also pleased that the cleanliness of ibis Liège Seraing met your expectations, as we strive to maintain high standards. However, we regret to hear your comments regarding the bathroom's condition. While our hotel was renovated in 2016, we continuously seek to improve our facilities and guest experience. Your feedback is valuable as it helps us identify areas that may require attention. As for the food and beverages, we note your neutral stance and appreciate your candor; we continually aim to provide a variety of options to cater to our guests' preferences. We also take pride in our sustainable development initiatives, and it is rewarding to know that our efforts have been recognized with your high satisfaction score. Regarding the ALL – Accor Live Limitless loyalty programme, we are glad that the check-in process was efficient and that your membership status provided you with a smooth experience at our property. We hope to welcome you back. Best wishes, Ovidiu Chitas, General Manager

Great price but a bit dated

Customer review rating 3.5/5

Tk Solo - Confirmed reviews ALL

I would say that the hotel was in good enough location for my journey and at a great price. However, it is a bit dated now and the parking wasn't great. The location is very busy thanks to other businesses around and with poor parking availability/surface/lighting, and so I wasn't thrilled to leave my car there overnight. Not likely to stay there again.

Dear Guest, Thank you for taking the time to review your stay. We are pleased to hear that you found our pricing favorable and our location convenient for your journey. However, we regret that certain aspects did not meet your expectations. While we take pride in maintaining our facilities, we understand that our decor may not resonate with everyone's preferences, and we appreciate your perspective on this matter. In regards to parking, our complimentary car park is indeed shared with other businesses and can be busy at times, but we are constantly working to improve the parking experience for our guests. Safety and security remain a priority for us, and we will continue to ensure our premises, including parking areas, are well-maintained for our guests' comfort. We are nevertheless delighted that the hotel's strategic location contributed positively to your overall experience. We are looking forward to welcoming you again. All the best! Ovidiu Chitas, General Manager

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Other web-users rate our hotel

  • 252 reviews 8.7/10 Location
  • 504 reviews 7/10 Room
  • 527 reviews 9.6/10 Service
  • 9 reviews 7.5/10 WiFi
  • 282 reviews 8.4/10 Breakfast
  • 271 reviews 7.4/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.