Dear Helma, Thank you for taking the time to share your feedback. We are glad you appreciated the warm welcome from our team during your visit. Our staff always aims to make every guest feel at home. However, we will certainly take your observations on the comfort of the rooms and the maintenance of our shared spaces into account as we continue our daily work. Nonetheless, it is nice to hear you found several convenient dining options nearby as well as overall had a pleasant stay with us. We look forward to welcoming you back on another occasion in the future. Kind regards, Ovidiu CHITAS, General Manager

Dear Regina, Thank you for your positive feedback. It is great to know that you had a positive stay with us. We are also thrilled that you felt warmly welcomed by our team and enjoyed a seamless arrival thanks to the easy booking and check-in. Finally, we are delighted that you appreciated the cleanliness and comfort of your spacious and well-appointed room. We look forward to welcoming you back. Kind regards, Ovidiu CHITAS, General Manager

Dear Janine, It was a pleasure to receive this great review. We’re thrilled you had a brilliant stay with us and that you found our rooms spacious and well-maintained during your stopover. Moreover, our team are grateful for your recognition of their friendly service and we’re glad you enjoyed our breakfast variety. Your recommendation also means a lot to us. We look forward to welcoming you back again. Kind regards, Ovidiu CHITAS, General Manager

Dear Raffaele, We appreciate you sharing your comments with us. We are thrilled that you had such a pleasant stay with us at ibis Liège Seraing. We are delighted to know your family found our rooms comfortable and that you appreciated the cleanliness during your visit. Our team takes pride in maintaining a welcoming environment for all guests. However, we regret that our breakfast options did not fully meet your expectations. We continuously review our offerings to ensure a variety of choices for all tastes. Nevertheless, we hope that our convenient location near local landmarks and easy access to public transport added to your experience. It’s wonderful to know you would highly recommend us to others. We look forward to welcoming you back again in the future. Kind regards, Ovidiu CHITAS, General Manager

Dear Henrique, We appreciate you sharing your comments with us. We are pleased that you found your accommodation suitable for two people. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. We understand your frustration regarding the disturbance in the parking area and recognize that this affected your arrival experience. Furthermore, our pricing displayed on the external sign indicates starting rates based on availability, and we appreciate your feedback on this matter. We also acknowledge your concerns about the breakfast cost and the oversight regarding your Silver Status benefits. Nonetheless, we are grateful for your overall satisfaction, which reflects that despite these challenges, you had a decent stay with us. We do hope to welcome you back for an improved experience. Best wishes, Ovidiu CHITAS, General Manager

Dear Nicole, Thank you very much for this kind review. We’re delighted our central location worked well for your family’s needs, with easy access to shopping essentials and complimentary parking adding convenience to your stay. However, we take note of your remark. Finally, it was our pleasure to ensure your room met our cleanliness standards, and we’re grateful for your kind words about our team’s welcoming approach. We always aim to create comfortable stays for families exploring Liège’s attractions. We all look forward to seeing you again in the future. Best regards, Ovidiu CHITAS, General Manager

Dear Zak, It was a pleasure to receive your kind feedback. We are thrilled to hear you had such a positive experience during your family visit. It’s wonderful our team’s warm service and convenient parking arrangements contributed to your comfort. We’re especially pleased your room provided everything needed for a smooth stay, and that our location served as an ideal base for your plans. Your loyalty as a Classic member means a great deal to us. We look forward to seeing you again. Kind regards, Ovidiu CHITAS, General Manager

Dear Peter, Thank you very much for your kind feedback. We are delighted that you enjoyed your stay at ibis Liège Seraing. Our team takes pride in ensuring every guest feels valued, and your kind words about the warm welcome are truly appreciated. We are also glad to know that our convenient location next to the Royal Golf Club Du Sart-Tilman made your participation in the Liege-Bastogne-Liege sport event easy. We look forward to welcoming you back. Best wishes, Ovidiu CHITAS, General Manager

Dear Alan, Thank you for sharing your experience with us. It is wonderful that you had such a great stay at ibis Liège Seraing. We are delighted that you found our location convenient with plenty of dining options and shopping nearby. It is great that you appreciated the easy access to fuel stations as well. However, we are sorry that your membership status was not recognized during your visit. Our team is always available to assist with any account-related matters at the front desk. Finally, we are thrilled that you enjoyed the proximity to Spa and Museum 44, making your 45-minute drive worthwhile for exploring these fascinating attractions. We hope to welcome you back for another wonderful stay. Best wishes, Ovidiu CHITAS, General Manager

Dear Anthony, Thank you for positively reviewing your visit. We are thrilled to hear that you had a great experience at ibis Liège Seraing. It’s wonderful to know that our international breakfast selection met your expectations. However, we regret any inconvenience you experienced regarding Wi-Fi connectivity. Your feedback is valuable as we continually assess our facilities. Nonetheless, we’re delighted your loyalty membership added value to your stay. Your trust in recommending us means the world to our entire team. We look forward to seeing you again on your next visit. Best wishes, Ovidiu CHITAS, General Manager

Dear Hansruedi, It was a pleasure to receive this kind review of your time with us. We’re delighted you had a pleasant stay at ibis Liège Seraing. It’s wonderful that our location suited your plans and that you found our bar convenient for unwinding. Our team takes pride in creating a welcoming atmosphere, and your kind words about the evening staff are greatly appreciated. We’re also glad the nearby dining options added to your visit. We look forward to seeing you again on your next visit. Best wishes, Ovidiu CHITAS, General Manager

Dear Albert, It was a pleasure to receive your kind feedback. We are thrilled to hear you had a pleasant stay at ibis Liège Seraing. Our team takes great pride in delivering friendly service and maintaining clean, comfortable accommodations. It’s wonderful that you found our beds restful and our location convenient for your trip with friends. We also appreciate your continued loyalty as a Classic member and your high recommendation of our loyalty program. Your trust in us is truly valued. We look forward to welcoming you back. Best wishes, Ovidiu CHITAS, General Manager

Dear Yves, Thank you for reviewing your visit. We are delighted to hear that your experience at our hotel met your expectations. That said, we regret any disappointment with the breakfast pricing. While we aim to offer a variety of options to suit different preferences, including our express breakfast at €5, we understand perceptions of value can vary. Please know your feedback helps us to evaluate our offerings. Nonetheless, it’s wonderful to know our loyalty program continues to resonate with members like yourself. We look forward to welcoming you back in the future. Best wishes, Ovidiu CHITAS, General Manager

Dear Kerry, Thank you for sharing your experience with us. It is wonderful that you had such a great experience at ibis Liège Seraing. We are delighted that you found our team welcoming and that you appreciated the quality of service at the front desk. Our staff takes pride in creating a warm atmosphere for every guest from the moment they arrive. We hope to have the opportunity to welcome you back. Kind regards, Ovidiu CHITAS, General Manager

Dear Gert, Thank you very much for your kind feedback. We are delighted to hear about your positive experiences during your repeated stays. Our team takes great pride in offering welcoming service and maintaining a comfortable environment for our guests. We truly appreciate your loyalty as a Classic member of our ALL Accor programme. We’ve also noted your suggestion regarding in-room refrigerators. While these aren’t standard in our rooms, we’re happy to provide one upon prior request to better accommodate your needs during work stays. Finally, we hope that our convenient location near key business hubs and golf facilities adds ease to your travel routines. The 24/7 snack options and express breakfast might also help streamline your busy schedules. We look forward to welcoming you again. Best wishes, Ovidiu CHITAS, General Manager

Dear J., Thank you very much for your kind feedback. We’re delighted you enjoyed your stay with us. Our team takes pride in providing welcoming arrivals and well-prepared rooms. We’re pleased you found your room comfortable and appreciated our efforts to ensure a smooth start to your visit. That said, we note your rating regarding our loyalty programme and will consider how we can enhance this aspect for Classic members like yourself. Finally, our central location near local landmarks and green spaces makes us a convenient base for exploring Liège. We’re glad this contributed to your enjoyable experience. We look forward to seeing you again. Season’s greetings, Ovidiu CHITAS, General Manager

Dear Thierry, Thank you for taking the time to provide us with this review of your stay. We’re delighted you enjoyed your stay at ibis Liège Seraing. Our team takes pride in providing efficient service, particularly through our 24-hour reception staff who aim to make every arrival smooth. We’re equally pleased you found our accommodation comfortable for your business needs. We hope to provide you with a more enjoyable stay in the future. Kind regards, Ovidiu CHITAS, General Manager

Beste Guy, Bedankt dat u uw ervaring met ons wilt delen. Fijn om te horen dat u een positieve verrassing ervaren heeft tijdens uw verblijf. We zijn blij dat u genoten heeft van onze faciliteiten en de service van ons team. Uw tevredenheid motiveert ons om onze gasten altijd het beste te bieden. We hopen u in de toekomst nogmaals van dienst te mogen zijn. Met vriendelijke groet, Ovidiu CHITAS, General Manager

Dear A., We thank you for taking the time to provide us with your feedback. We’re delighted our team made such a positive impression through their attentive service. Special recognition for Nadia’s exceptional housekeeping efforts will be shared with our leadership team. We sincerely regret the technical issue you encountered and any inconvenience regarding access. Our maintenance team remains available around the clock to promptly address such rare occurrences through our 24-hour reception service. It’s heartening to know these aspects didn’t overshadow your overall experience with us. Our renovated facilities and convenient location near key Liège attractions aim to provide consistent comfort for families like yours. Thank you again; we hope to have the opportunity to welcome you back. Kind regards, Ovidiu CHITAS, General Manager