ibis Liège Seraing 3 stars

Dear Angel V., Thank you for taking the time to share your review. We are delighted that you enjoyed the overall service during your stay at our hotel. Our team strives to provide a comfortable and welcoming environment for all our guests. However, we apologize for the inconvenience you faced due to the reservation mix-up and the absence of veggie milk at breakfast. Our front desk operates 24 hours to assist with any unexpected issues and we always have a variety of breakfast options available, including a hot buffet breakfast, cold pastries, and fresh juices. We understand the importance of starting the day with a complete breakfast and regret that we did not meet your expectations in this area. We hope you were able to appreciate our other amenities, such as the daily housekeeping, free onsite parking, and our pet-friendly policy, which includes a lovely walking promenade next to the hotel for our furry guests. We hope we will have the opportunity to see you again in the future. Best regards, Ovidiu CHITAS, General Manager

Dear Guest, Thank you very much for this kind review of your recent stay. It is heartening to receive such wonderful comments from our guests. We are delighted that you appreciated the welcoming atmosphere, the dedication of our reception staff, the high standard of cleanliness in your room, the comfort of our Dunlopillo mattresses, the selection at our 24/7 bar, and the quality of our breakfast offerings. Our aim is always to provide a pleasant stay from start to finish, and it seems we succeeded during your visit. We look forward to seeing you again soon. Best regards, Ovidiu CHITAS, General Manager

Dear Guest, Thank you for this great review. We are truly thankful for your kind remarks on our hotel's standards and service. We are delighted that you appreciated the cleanliness of our rooms, which we ensure are maintained daily, and the warm welcome provided by our staff. It is also gratifying to hear that our breakfast offering, which includes a variety of hot and cold options, met your expectations and added to the enjoyment of your stay. We look forward to welcoming you back soon. Kind regards, Ovidiu Chitas, General Manager

Dear Martin, Thank you for taking the time to share your review. We are pleased that you found our location suitable for your cycling training, which provides convenient access to a variety of routes and local attractions. We understand that your stay on the front side of the hotel was less peaceful than expected. Our hotel aims to provide a tranquil environment, and we regret if the vibrancy of the area disturbed your comfort. For future visits, we would be more than happy to allocate a room that is located in a quieter area of the hotel, ensuring you have a restful experience. We hope you managed to take advantage of our proximity to local landmarks, and the natural beauty of Park of the Boverie and Le Ninglinspo, which are perfect for relaxation after an intense day of training. We hope we will have the opportunity to see you again in the future. Best regards, Ovidiu Chitas, General Manager

Dear Guest, Thank you for taking the time to review your stay. It is always a joy to know that our guests have had a fulfilling stay at our hotel. We are delighted that you found our night staff accommodating and that their courteous nature contributed positively to your stay. Your comfort is our priority, and we are pleased that you were able to rest well. However, we apologize for any inconvenience you experienced due to the placement of electrical outlets. While our rooms are designed with guest convenience in mind, we understand that the location of outlets can be important. We offer power strips at the reception to help with additional power needs. Finally, we are grateful for your kind words on the overall pleasantness of your stay, and it reassures us that we are on the right track in providing a welcoming atmosphere for our guests. Ovidiu Chitas, General Manager