ibis Liège Seraing 3 stars

Customer review rating (ALL Rating) 4.5/5 883 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Free WIFI throughout the hotel

  • Early check-in from 9am and late checkout 5pm

  • Close to Liège Country Hall

  • Near Sart Tilman Golf Club and CHU

  • Ample free parking

Our accommodation(s)

Hotel location

ibis Liège Seraing

Route du Condroz 15b
4100 BONCELLES
Belgium

GPS:50.567715, 5.552108

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  883 reviews

TripAdvisor Rating  4.0/5  429 reviews

Overnight stop

TripAdvisor rating 4.0/5

tara49 Couples - TripAdvisor review

Overnight stop on the way to Italy and on the return journey. Both stays arriving in the dark. Whist the room was quite small on the first stay the second stay was in a larger room.The room was spotless and the staff brought luggage to our room. An excellent choice of breakfast which was served in a small dining room so you need to get there early to get a seat.

Dear Tara, We're delighted to hear that you found the room spotless and our staff helpful with your luggage, a testament to our team's dedication to cleanliness and guest service. It's also great to know that our breakfast selection met your expectations, providing a satisfying start to your day. We appreciate your feedback on the room sizes and want to assure you that we offer a variety of room dimensions to cater to different needs and preferences, as indicated in our information. While our dining space is cozy, we're glad you could enjoy your breakfast and we always strive to accommodate all our guests comfortably. We would be delighted to welcome you back for another stay in the future. Best regards, Degives Véronique, Manager

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

had to stay due to an early morning start with the strike. Well-equipped and quiet hotel close to my workplace.

Dear Guest, Thanks for sharing your experience with us. We're delighted to hear that our hotel's location was convenient for your early start and that you found our rooms to be well-equipped and quiet. It's also wonderful to know that our receptionist was able to assist you efficiently, resulting in significant savings for your stay. The entire team really hope we can welcome you back on a future occasion. Degives Véronique, Manager

Best and most friendly staff

Customer review rating 5.0/5

Carlos C. Families - Confirmed reviews ALL

As always the staff at the hotel are the most accommodating, friendly and will always do their upmost to make your stay a most comfortable experience.

Dear Carlos, Thank you for this feedback concerning your recent visit. We're thrilled to hear that our staff made such a positive impact on your stay; their dedication to providing exceptional service is indeed a cornerstone of our hospitality. It's also rewarding to know that the cleanliness of our rooms met your expectations, as we strive to maintain high standards for all our guests. Your recognition of the reception team's helpfulness is greatly appreciated and will surely serve as an encouragement to them. We take great pride in our efforts to reduce single-use plastics and it's heartening to see that our initiatives resonate with you. We look forward to welcoming you back on a future occasion. Best wishes, Degives Véronique, Manager

Location not very nice as the hotel is in a commercial area close to a busy highway

Customer review rating 3.5/5

Brett Families - Confirmed reviews ALL

The hotel room is apparently meant for overnight stay only as it is very sober, e.g. no minibar, no waste bin in the room itself

Dear Brett, Thank you for taking the time to give your opinion about your stay. We regret to hear that the location and room amenities did not meet your expectations. Our hotel is indeed situated in a commercial area, which provides convenient access to the highway and local attractions. While we do not offer minibars in the rooms, we provide a selection of snacks and beverages at our bar, which is open 24/7. Regarding waste bins, we ensure that our rooms are equipped with them, and we apologize if this was not the case during your stay. Rest assured that your comfort is our priority, and we are here to accommodate any requests to the best of our ability. We hope to welcome you back. Best wishes, Degives Véronique, Manager

Satisfied Stay

Customer review rating 4.0/5

A.west Couples - Confirmed reviews ALL

We have stayed in this particular hotel on numerous occasions for overnight stays when travelling to see relatives. The staff as always were friendly and efficient, and the room was fine as usual for the one night stopover. However, although I appreciate it was Boxing Day morning, we were very disappointed with the breakfast. Although there were plenty of different things to chose from, the warm breakfast items were cool even at 6am in the morning, and the bread wasn't fresh. Finally during breakfast, despite the wintery weather, there was a family of mosquitoes hovering around in the corner at the table we wanted to sit at, but we spoke to the staff and the problem was sorted.

Dear Guest, Thank you for sharing your experience with us. We're glad to hear that our staff's friendliness and efficiency made a positive impression, and that you found the room satisfactory for your overnight stay. It's always our pleasure to welcome returning guests. We're sorry to hear that your breakfast experience did not meet your expectations on this occasion. Our breakfast selection is usually a point of pride, and we strive to provide a variety of fresh and warm options. We take note of your feedback and will ensure that it is used to improve our service. We also apologize for any inconvenience caused by the mosquitoes and are glad to know that our staff was able to promptly address the issue for you. We look forward to welcoming you back in the future. Best regards, Degives Véronique, Manager

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Other web-users rate our hotel

  • 265 reviews 8.6/10 Location
  • 525 reviews 7.1/10 Room
  • 544 reviews 9.7/10 Service
  • 10 reviews 7.1/10 WiFi
  • 298 reviews 8.8/10 Breakfast
  • 264 reviews 8/10 Cleanliness

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