ibis Liège Seraing 3 stars

Customer review rating (ALL Rating) 4.5/5 511 reviews

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Description

Hotel extras

  • Free WIFI throughout the hotel

  • Early check-in from 9am and late checkout 5pm

  • 4 minutes by car from Country Hall de Liège

  • Near Sart Tilman Golf Club and CHU

  • Ample free parking

Our accommodation(s)

Hotel location

ibis Liège Seraing

Route du Condroz 15b
4100 BONCELLES
Belgium

GPS:50.567715, 5.552108

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  511 reviews

TripAdvisor Rating  3.9/5  451 reviews

Customer review rating 4.5/5

Thierry J. Business - Confirmed reviews ALL

Globally good, especially the reception

Dear Thierry, Thank you for taking the time to provide us with this review of your stay. We’re delighted you enjoyed your stay at ibis Liège Seraing. Our team takes pride in providing efficient service, particularly through our 24-hour reception staff who aim to make every arrival smooth. We’re equally pleased you found our accommodation comfortable for your business needs. We hope to provide you with a more enjoyable stay in the future. Kind regards, Ovidiu CHITAS, General Manager

Customer review rating 4.5/5

Guy E. Friends - Confirmed reviews ALL

Top

Beste Guy, Bedankt dat u uw ervaring met ons wilt delen. Fijn om te horen dat u een positieve verrassing ervaren heeft tijdens uw verblijf. We zijn blij dat u genoten heeft van onze faciliteiten en de service van ons team. Uw tevredenheid motiveert ons om onze gasten altijd het beste te bieden. We hopen u in de toekomst nogmaals van dienst te mogen zijn. Met vriendelijke groet, Ovidiu CHITAS, General Manager

Customer review rating 3.5/5

Duffree A. Families - Confirmed reviews ALL

Helpful and extremely polite staff

Dear A., We thank you for taking the time to provide us with your feedback. We’re delighted our team made such a positive impression through their attentive service. Special recognition for Nadia’s exceptional housekeeping efforts will be shared with our leadership team. We sincerely regret the technical issue you encountered and any inconvenience regarding access. Our maintenance team remains available around the clock to promptly address such rare occurrences through our 24-hour reception service. It’s heartening to know these aspects didn’t overshadow your overall experience with us. Our renovated facilities and convenient location near key Liège attractions aim to provide consistent comfort for families like yours. Thank you again; we hope to have the opportunity to welcome you back. Kind regards, Ovidiu CHITAS, General Manager

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TripAdvisor rating 5.0/5

Trip33548798788 TripAdvisor review

Dear staff, thank you to all the hotel staff for your kindness and professionalism. Thank you so much for keeping everything clean and comfortable. I really appreciate your hard work and friendly attitude. Best wishes, [Yevhenii from 105]

Dear Guest, Thank you for your great feedback. We're delighted you enjoyed your stay at ibis Liège Seraing. Our team takes pride in maintaining clean, comfortable spaces while delivering professional service. That you noticed our daily efforts to create welcoming environments makes our work rewarding. We look forward to welcoming you again soon. Best regards, Ovidiu CHITAS, General Manager

Customer review rating 2.5/5

Sergey P. Friends - Confirmed reviews ALL

Room is silent, and bed is comfortable, but curtains were with mold spots, and ventilation did not work

Dear Sergey, Thank you for taking the time to share your feedback. We’re pleased your room provided a quiet environment for relaxation. However, we sincerely apologize that certain aspects fell short of your expectations. Our housekeeping team conducts daily inspections to maintain standards, and we’re always available to address any concerns immediately during your stay. We also note your comments on your preferred payment option not being accepted and appreciate your feedback as we work to improve. Nevertheless, we’re glad the Sweet Bed™ by ibis contributed to your comfort. We hope that we may have the occasion to welcome you back for a better experience. Best regards, Ovidiu CHITAS, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 227 reviews 8.8/10 Location
  • 376 reviews 6.4/10 Room
  • 448 reviews 9.6/10 Service
  • 213 reviews 8/10 Breakfast
  • 189 reviews 6.5/10 Cleanliness
  • 47 reviews 4.6/10 Vibe
  • 13 reviews 10/10 Bar
  • 5 reviews 10/10 Wellness Area

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