ibis Liège Centre Opéra Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 3,493 reviews

ALLSAFE approved hotel

Information message

ibis Liège Centre Opéra
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+ 11 Services

Hotel extras

  • Located downtown

  • Direct access to public transport

  • Free Wi-Fi

  • Arrival from 9:00am.

  • Located downtown.

Hotel location

ibis Liège Centre Opéra

41 pl de la République Francaise
4000 liege
belgium

Fax: (+32)4/2230481

Check-in from 15h00

Check out up to 12h00

  • GARE LIEGE GUILLEMINS:  1 OU 4 OPERA

  • UNIVERSITE SART TILMAN:  48 OPERA

  • By plane

    BRUSSELS ZAVENTEM At 90km / 56.25 miles

  • By plane

    MAASTRICHT At 40km / 25 miles

  • By car

    AVROY At 3km / 1 miles

  • By car

    PONT ATLAS At 6km / 3.75 miles

  • By train

    GUILLEMINS At 4km / 2.5 miles

  • By train

    PALAIS At 0.6km / 0.38 miles

GPS:50.64337, 5.571621

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Wi-Fi
  • Breakfast
  • Bar

BAR Non contractual photo

The Bar: a friendly place to get together at any time of the day.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews for
ibis Liège Centre Opéra

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

3,493 reviews

TripAdvisor Rating 3.5/5

796 reviews

well located and friendly staff

Customer review rating 4.0/5

Anonymous Friends - 19/11/2021 Confirmed reviews ALL

Perfect place for a visit to Luik.

Dear SIJTZA W., We very much appreciate your comments regarding your stay at the ibis Liège Centre Opéra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Augustine CHARON (Assistant Manager)

bad stay

Customer review rating 0.5/5

Mr.jannie D. W. Business - 07/11/2021 Confirmed reviews ALL

no glasses and no bottled drinking water, no wash soap no coffee or tea facilities for that price. very bad

Dear JOHANNES DE W., Thank you for taking the time to tell us about your experience at the ibis Liège Centre Opéra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a good service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, Sincerely, Augustine CHARON (Assistant manager)

good

Customer review rating 3.5/5

Timberfdr Solo - 22/10/2021 Confirmed reviews ALL

good

Excellent value for money, hard to beat

Customer review rating 4.5/5

Jacques G. Families - 18/10/2021 Confirmed reviews ALL

I spent 8 days in total in this hotel (5+3). The room we had was not large but clean and quiet. Breakfast was very good. The hotel is excellently located in the center of Liege with easy access to shops and pubs. A strong advantage (convenience and security) is that the underground parking under the hotel charges a fee capped at EUR 10.00 for clients staying longer than 24 hours. Access to motorways is reasonably good. Above all, the direct contact of management with clients is outstanding. There was no question or issue which remained unanswered with, each time, the direct involvement of Mr van Londersele, the hotel Manager.

centrally located

Customer review rating 3.5/5

William Solo - 18/10/2021 Confirmed reviews ALL

modern looking hotel with reception, lobby.

Central

Customer review rating 4.0/5

B. Couples - 19/09/2021 Confirmed reviews ALL

Personnel très affable.

Monsieur B., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Liège Centre Opéra. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Augustine CHARON (Adjointe de Direction)

Well located yes! All the rest no! Old carpet, dark room, paper thin walls, unpleasant atmosphere, tasteless decor

Customer review rating 1.5/5

Anonymous Business - 14/09/2021 Confirmed reviews ALL

I had to phone the reception at 2:30 and 3 AM because the people in the neighboring room (three or four men) were talking loudly and listening to music. The hotel is overall very unpleasant

Dear GABRIEL M., Thank you for taking the time to tell us about your experience at the ibis Liège Centre Opéra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Augustine CHARON (Adjointe de Direction)

Good location and service

Customer review rating 5.0/5

Carlos E. R. U. Business - 27/05/2021 Confirmed reviews ALL

Nice room, excellent location and nice people in service. Furthermore, lots of sanitary measures have been taken for keeping the place safe. All people in reception speak English as well, and are very kind. They responded all my concerns prior to my arrival via email. In particular, during my stay, a ruled-hair woman in charge of reception helped me a lot in terms French-translation and advices. As a student, I'm very grateful for receiving such great support before and during my stay.

Dear Carlos ROJAS U., We very much appreciate your comments regarding your stay at the ibis Liège Centre Opéra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

great location in the city center and with easy access. Great discounted paid under ground parking.

Customer review rating 4.0/5

Charles Solo - 07/03/2021 Confirmed reviews ALL

Fantastic service by the reception team. Room small but comfortable.

Dear CHARLES, We very much appreciate your comments regarding your stay at the ibis Liège Centre Opéra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 4.0/5

Vikma Families - 17/02/2021 Confirmed reviews ALL

Team were friendly and warm welcoming!

Dear BASALI V., We very much appreciate your comments regarding your stay at the ibis Liège Centre Opéra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hotel well located but deceiving

Customer review rating 3.0/5

Josef Couples - 15/02/2021 Confirmed reviews ALL

I have picked the hotel because of the location but the stay was rather mediocre, the interiors are tired. The only plus point was the attitude of the reception staff.

Dear JOSEF M., Thank you for taking the time to tell us about your experience at the ibis Liège Centre Opéra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay

Customer review rating 4.0/5

Belete H. N. Solo - 07/10/2020 Confirmed reviews ALL

It was interesting

Dear BELETTE H., We very much appreciate your comments regarding your stay at the ibis Liège Centre Opéra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice city center hotel

TripAdvisor rating 3.0/5

882echo Couples - 02/09/2017 TripAdvisor review

Nice hotel in the inner city of Liege. Close to all major sughtseeing spots. Rooms are small, but comfortable. Nice bars and restaurants directly in front of the hotels. Good breakfast. Opera directly next to the hotel.

Liege Bastogne Liege Sportive

TripAdvisor rating 4.0/5

204paddyr Family - 26/04/2017 TripAdvisor review

hotel was very nice, friendly and very helpful staff, room a little small especially fro storing a bike, but newly renovated and was nice and adequate. Breakfast is worth having. Public car park directly underneath the hotel was ideally positioned for access to the hotel. would recommend staying in this hotel.

Improvements at Ibis Liege Centre Opera

TripAdvisor rating 4.0/5

Jacques_Gilman Solo travel - 04/11/2016 TripAdvisor review

I recently stayed four nights at Ibis Liege Centre Opera and noted several improvements. The most important, it seems to me, is an increased respect for clients from staff up to management level. I received prompt attention from the Reception when I expressed dissatisfaction about the way the parking pricing operates for Ibis clients using the parking more than 24 hours. The Director visited me on this matter and we reached a satisfactory agreement. This is a marked improvement compared to the past.

good for business trip

TripAdvisor rating 3.0/5

sabinette2016 Business - 21/07/2016 TripAdvisor review

Spent 6 nights for business. Location is very central and handy. The service was excellent. Very good choice and quality for breakfast. However, the hotel is old and should be revamped. Comfortable beds though.

Trop vieux

TripAdvisor rating 2.0/5

jedi92 Business - 26/10/2015 TripAdvisor review

One night in Liege for business trip. Localisation is good and a parking is available for 10€. But the hotel needs a good renovation. Wifi was not working in my room. Mr AccorHotel, please do something

Fair

TripAdvisor rating 3.0/5

RogerioAtem Business - 15/09/2015 TripAdvisor review

The hotel is well located, however, after midnight we could not enter through the parking directly to the hotel on the first day. On the second day, an automated message in French told something to us, and we guessed that we should show the hotel key, which worked. We had no instructions from the desk and there were no instructions written, therefore, the parking service is not good when it is late (and you need to use the direct entrance). The other aspects are fair.

Some staff could do much better

TripAdvisor rating 3.0/5

Jacques_Gilman Solo travel - 10/05/2015 TripAdvisor review

This hotel, in which I stayed several times, is far from being new but it is attractively priced, is located in the very heart of Liege and has a garage with 24 hours security monitoring. There is however a problem with customer service. All costs for my stay had been paid before I arrived but I was told that, for that reason, I had first to make a deposit of EUR 50.00 to be allowed to telephone from my room. I declined. I then visited the reception and talked to a student (trainee). She told me that she would talk to the manager, what she did. She came back and told me that calling from the reception would be free and that the manager required a EUR 25,00 deposit (credit card reservation). I accepted this offer. Still, I believe that there is something intrinsically wrong for a company to be paid early for hotels to be used in Switzerland and Belgium and then to deny the same client access to the telephone in his room without a prior deposit. I have a silver club Accor membership but it clearly does not give me any credit in the sense of any trust, even for a telephone call... This is a great pity. Also, in the specific situation I faced, a trainee had a better sense of customer service than a full staff, which is probably the most important conclusion.

Back in Liege after many years

TripAdvisor rating 4.0/5

Simon A Solo travel - 22/09/2014 TripAdvisor review

The IBIS Liege is a modern property, well run and friendly staff. I booked in late after delays due to torrential weather en route, but all was well and they had noted my request for a quiet room. The building is tied to the Opera,special price on parking, Good suggestions for ocal Liegeois restaurant.

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