Mercure Liege City Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 826 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Six impressive historic period rooms with natural daylight

  • Secure paid private parking with direct access to the hotel

  • Beautiful terrace and attractive gardens

  • Enjoy breakfast with healthy options and local specialities

  • Green Key label

Our accommodation(s)

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Hotel location

Mercure Liege City Centre

Rue St Leonard 182
4000 LIEGE
Belgium

GPS:50.6489218, 5.5897098

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LA LINIERE

Let yourself be charmed by our authentic and seasonal cuisine, served in a friendly bar a manger spirit.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  826 reviews

TripAdvisor Rating  4.0/5  885 reviews

Hotel is looking better with each stay

Customer review rating 4.5/5

Steve Couples - Confirmed reviews ALL

Since our last trip the reception and more rooms have been renovated to a high standard.

Dear M. P., We very much appreciate your comments regarding your stay at the Mercure Liege City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are delighted that you have enjoyed the renovations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa SARI Hôtel Manager

Peaceful Stay

Customer review rating 4.5/5

Philip S. Couples - Confirmed reviews ALL

My wife and I arrived on a Thursday evening after a rather exhausting journey. However, it was a very pleasant surprise when we entered the hotel having parked our car; quite opulent. We were signed in most politely and then went to our room which had a pleasant view over the garden and patio. We decided to venture into the city and were quite taken aback by the amount of roadworks due to the new tram system being implemented, which made it difficult to explore. We look forward to seeing the completed system. We went back into the city on Saturday by a different route and were able to find all that we wanted.

Dear M. S., We very much appreciate your comments regarding your stay at the Mercure Liege City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa SARI Hôtel Manager

Lovely hotel

Customer review rating 4.5/5

Diane S. Families - Confirmed reviews ALL

An enjoyable few days in Liege. Will certainly try to return when the tramway is finished. Satff were helpful and pleasant particularly in the restaurant.

Dear Madam S., Thank you for taking the time and trouble to complete a survey following your recent stay at the Mercure Liège City Centre. We greatly value and appreciate your positive and constructive feedback and it will be our pleasure to share your kind compliments with our team. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again in the near future. Yours sincerely, The Mercure Liège City Centre Team

Stay overall fine

Customer review rating 3.5/5

Dave W. Couples - Confirmed reviews ALL

The stay was overall fine. During check in we good a room without functioning TV, reception gave us a new room. thanks. 2 out of 3 elevators were working and the 2 that did work were showing some symptoms of usage. Elevators were not sounding ideal. Breakfast limited in what they had to offer... Could not order omelet with bacon... Rooms were overall good. Really hope that Luik as city will finish with construction work and renovation.

Dear Sir W., Thank you for taking the time to tell us about your experience at the Mercure Liege City Centre. We are sorry that your experience did not fully meet your expectations; please allow us to express our sincerest apologies. We are sorry that you experienced technical problems during your stay and we are delighted that our reception team were able to find a solution for you. With regard to the lifts, we have recently updated them, which is certainly the reason why one of them went out of order. Concerning the breakfast, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Mercure Liège City Centre

A Little Tired

Customer review rating 3.5/5

F M. W. Couples - Confirmed reviews ALL

Disappointed. The name Liege ‘City Centre’ is misleading as the hotel is situated a good walk away from the centre of town. The locale has a ‘down at heel’ feel. We would not have felt comfortable walking around there after dark. Our room was quite dated and the over bath shower simply poured water all over the floor. Service in the restaurant at dinner was very slow - over an hour from ordering until our meal was served.

Dear Madam W., Thank you for taking the time to tell us about your experience at the Mercure Liege City Centre. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We are sorry that the environment, which is often the positive point that our customers mention, was not to your liking. Regarding the rooms, we have various categories available on our website if you would like a more modern room for your next stay. For the service in our restaurant, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Mercure Liège City Centre Team

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Other web-users rate our hotel

  • 481 reviews 6.8/10 Location
  • 891 reviews 6/10 Room
  • 648 reviews 8/10 Service
  • 20 reviews 5.9/10 WiFi
  • 471 reviews 8.5/10 Breakfast
  • 320 reviews 5.6/10 Vibe
  • 260 reviews 5.8/10 Cleanliness
  • 161 reviews 3.7/10 Value

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