ibis budget Lisieux 2 stars

Lighs did not work

Everything goes easy. Online booking, checking in. The room was okay. Breakfast was okay

R.A.S

Difficult to gain entry via automatic system. Machine would not accept code provided by Accor hotel booking system. Eventually helped by a member of cleaning staff. Drinks dispenser not working properly - anything other than black coffee appeared to be void. Reception staff unable to assist.

-ve : A bit disappointed to see that the hotel has no lift access & air conditioning in the room. +ve : Clean & tidy rooms, good location,

RAS

Stayed for 4 nights with my wife for the recent D Day Memorial events. The hotel honoured my in advance room request and the rooms were clean and comfortable. Staff are very friendly and breakfast though basic is fresh and warm.

I have stayed at Ibis many times in several different countries. The room here is typical, but without a/c. There are 2 restaurants close by otherwise it’s rather isolated. Typical breakfast, not much choice, vending machine out of order. There is plenty of free parking. There was no one at reception except a few hours at breakfast time and a few hours late afternoon, otherwise you’re on your own, which is ok unless there’s a problem. I had originally booked for 5 nights and my credit card was charged for 5 but decided to only stay 3 nights. I told the man at reception, when he showed up, and he gave me a paper indicating a refund for 2 nights. However upon departure a different man at reception told me that the only way to get the refund was to email him my International Bank account number. I told him that I don’t have one and he repeated that I have to supply the IBAN to get the refund. The United States doesn’t use IBAN. So I’m not sure if Ibis will refund my credit card as it should be done. That man is an idiot and he was rude.

The hotel is easy to find and there are several decent restaurants close by. Reception was friendly and the room very nice.

Spacious room, very comfy, no problems.

So so Simple breakfast but good coffee

Have stayed here several times and it is a nice budget hotel with several restaurants close by. The only negative I found was that the mattress was rather thin and uncomfortable but apart from that it was fine.

The hotel was located ideally for our half way journey. It was almost perfectly clean apart from the floor being dusty which meant I had dirty feet after my shower.

Gentleman on receprtion was very helpful and returned my briefcase to the room before I realised that I had left it in the car park! Room was clean, breakfast was good.

Great sized room for us and our two boys. Room was comfortable and nights sleep was excellent.