Mercure Lisieux Hotel Normandie 3 stars

Name: Mercure Lisieux Hotel Normandie
Address: LISIEUX, 14100, FRANCE
Telephone: (+33)2/31611717
Rating: 4.2

Customer review rating 4.2/5 1,513 reviews

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+ 21 Services

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Mercure Lisieux Hotel Normandie

Hotel for travellers looking for local and authentic experiences

Near Deauville and Honfleur, the Mercure Lisieux Normandie hotel enjoys a privileged location between the Basilica St Teresa and the beaches of the English Channel. This modern property features comfortable rooms. Throughout your stay, whether for busines s or leisure, enjoy pleasant moments on the restaurant terrace or by the outdoor pool. The hotel is perfect for organizing your vacations or business trips.

You can pack plenty into a weekend here: explore the Pays d'Auge and its gastronomic pleasures, the pilgrimage destination of Lisieux (the hotel is just 5 minutes from the basilica of Sainte Thérèse), not forgetting the many nearby beaches along the coas

Hotel extras

In the heart of Normandy
25 minutes from Deauville, Trouville and Honfleur
Free private car park
Terrace overlooking the swimming pool
Warm welcome

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private outdoor parking
- Private enclosed outdoor parking
- Bus/coach parking area
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
Babysitting on request (Nearby)
Languages spoken at the hotel
- German
- English
- Spanish
- French
- Italian
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying)Need access to your room from 9am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 5PM (Paying)Want to keep your room until 5pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Laundry
- Dry cleaning / Ironing
- Shoe shine machine
PorterPaying

Outdoor unheated pool
Babysitting on request (Nearby)
Golf
- Golf course 18 holes(Nearby)
- Golf course 9 holes(Nearby)
Tennis
- Clay tennis court(Nearby)
- Indoor tennis court(Nearby)
- Outdoor tennis court(Nearby)
Other sports activities
- Athletics stadium(Nearby)
- Badminton(Nearby)
- Billiards/Snooker (Paying)
- Boules/petanque(Nearby)
- Bowling(Nearby)
- Football(Nearby)
- Horse riding(Nearby)
- Jogging track
- Karting facilities(Nearby)
- Squash court(Nearby)
- Table tennis
- Volley ball facilities(Nearby)

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 12:00-14:00 / 19:00-22:00
- Opening hours : Week-end 12:00-14:00 / 19:00-22:00

5 meeting room(s)
Copy/print service available

Hotel location

Mercure Lisieux Hotel Normandie

Route de Paris
177 rue Roger AINI
NON APPLIQUABLE
14100
lisieux
france

Tel: +33231611717

Fax: (+33)2/31323343

Contact email :

Check-in from 12h00

Check out up to 12h00

By plane
CAEN CARPIQUET At 45km / 28.13 miles
By plane
DEAUVILLE ST GATIEN At 28km / 17.5 miles
By boat
LE HAVRE At 56km / 35 miles
By boat
OUISTREHAM At 25km / 15.63 miles
By helicopter
CAEN At 45km / 28.13 miles
By helicopter
DEAUVILLE At 28km / 17.5 miles
By car
PONT L'EVEQUE At 14km / 8.75 miles
By train
LISIEUX At 2km / 1.25 miles

GPS :49.145096, 0.260582

Our accommodations

Choose from our two available room categories: Standard Room with a double bed and sofa bed or a Mansard Roof Room with twin beds.

Classic Room with 1 double bed and 1 single sofa bed

Accessible room

Max. number of persons: 4
Area: From 12 m² / 129 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Classic Room with twin beds

Max. number of persons: 2
Area: From 10 m² / 108 sq ft

Wireless internet in your room
Satellite/cable colour TV
Business Desk
Direct dial telephone

Privilege Room with 1 double bed

Max. number of persons: 2
Area: From 12 m² / 129 sq ft

Wireless internet in your room
Satellite/cable colour TV
Business Desk
Direct dial telephone

Rooms

Our restaurants and bars

LE GARDEN'S

Type of cuisine: French

Our restaurant overlooks the pool and serves local and traditional cuisine from the Pays d'Auge. Unlimited starter and dessert buffets. Dine on the poolside terrace on sunny days.

Lunch

12:00 - 14:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

19:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

RAMBAUD

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 5
Maximum size: 110 m²
Maximum capacity: 110 people
Maximum banquet capacity: 77 people

Find out more

Nice Hotel

Jan P. Couples - 25/07/2020 Confirmed reviews ALL

Well organised for the restrictions. Staff helpful. Rooms good. Breakfast was also well organised.

Dear JANETTE P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great service in challenging circumstances

Sandra B. Friends - 22/07/2020 Confirmed reviews ALL

Everything was very well set up to deal with the current circumstances. Despite Covid restrictions, the welcome was warm, the hotel very comfortable, and the food of a high standard.

Dear SANDRA B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable Stay

Linda M. Couples - 12/07/2020 Confirmed reviews ALL

Lovely air conditioned room, very spacious, tea and coffee making in room, plus a fridge. Very welcoming staff.

Dear LINDA M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Andreas P. Business - 29/10/2019 Confirmed reviews ALL

Overall OK - but I have forgotten a jacket in my room. The jacket was found and I will receive it back by poste/courrier - but before sending it back to me I was asked to give my credit Card number to pay the poste/courrier - this is not very customer friendly for me ! normal post/courrier is not very expensive and asking to pay this is not very customer friendly.

Dear ANDREAS P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Great Stay...Again

John M. Solo - 22/10/2019 Confirmed reviews ALL

I have stayed at the Lisieux Mercure for many years and it continually provides an excellent service, great food and very comfortable accommodation. It is one of my favourite hotels across the globe and I would recommend it to everyone.

Dear JOHN M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

comfortable night at Lisieux

Josh Couples - 08/10/2019 Confirmed reviews ALL

after one week traveling in Western France, was this a comfortable last night. Friendly and professional reception. Good food and wines.

Dear JOS H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

I didn’t find the staff friendly or helpful. When we ordered our welcome drink, we were given just one drink and had to pay for the drink for my husband. How embarrassing. This is the first time this has happened in an AccorHotels.

D. M. F. Couples - 15/09/2019 Confirmed reviews ALL

As above. We were very disappointed with our visit. Staff unfriendly and very unhelpful. Welcome drink for me but had to pay for my husbands drink. How embarrassing. Poor selection of gluten free products. Usually we’re very happy with AccorHotels but I won’t recommend or return to this hotel.

Dear MURPHY-F. D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lisieux Normandie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good hotel for a break

Charles Friends - 12/09/2019 Confirmed reviews ALL

Only staying one night but very satisfied

Dear CHARLES D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

karl832

Voyager57122493009 Couples - 11/09/2019 TripAdvisor review

We had first-class service in this v.well appointed room in line with our original request. very easy to find the hotel with a large hypermarket in the immediate vicinity. and would have no hesitation in recommendingthe hotel to everyone.

Dear Karl832, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Overnight stay.

cwoodnutt Family - 10/09/2019 TripAdvisor review

This is a pleasant hotel for an overnight stopover. There is a restaurant at the hotel or nearby eateries. A large L’eclerc is nearby with good priced fuel. Parking and grounds for exercising dogs. Clean rooms with comfortable beds.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

We had a great time....

Kitty Families - 01/09/2019 Confirmed reviews ALL

Very good hotel, great stay, rooms on the small side, wishing the swimming pool was heated and cleaned, But the staff were very friendly and helpful. The hotel has everything you need around, restaurants, supermarkets, petrol station etc.... And only 30mn away from the seaside. Would recommend.

Dear CAROLE N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Convenient, but no aircon

Kieran Families - 28/08/2019 Confirmed reviews ALL

Nice hotel, reasonably priced, but has no air conditioning in rooms, would not return in summer as

Dear KIERAN F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the A/C we have it install on the last floor. We are looking at having all our rooms with A/C in the next future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

lovely unplanned stay

V C. Couples - 18/08/2019 Confirmed reviews ALL

comfortable room and bed with air co

Dear VICTORIA c., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Exactly what we needed

Mr B. Families - 17/08/2019 Confirmed reviews ALL

Pleasant stay. Easy check in and comfortable beds. Just what was required

Dear ADAM B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 15/08/2019 Confirmed reviews ALL

Small rooms but clean. Breakfast buffet too crowded and products not very good (sacrambled eggs w/ burnt taste, croissants not fresh, etc..)

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Stop over

Malcolm Couples - 12/08/2019 Confirmed reviews ALL

Ideal location and friendly staff

Dear MALCOLM A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Useful base

B N. Couples - 12/08/2019 Confirmed reviews ALL

Great place to stay to explore Lisieux and beyond - a beautiful area

Dear BARBARA N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 10/08/2019 Confirmed reviews ALL

Good value for money. The staff was really friendly.

Dear FABIENNE J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A Mercure worse than Ibis Budget

Boyang Couples - 07/08/2019 Confirmed reviews ALL

Pros: + Good location for traveling by cars + Has swimming pool + The staff are friendly and speak English Cons: + Not all rooms are equipped with air conditioning. + If you choose the room with air conditioning, then it is on the attic. It is different than what I reserved. For example, it is smaller than described; It has a sofa in the description but this one does not. + Problems about the room: (i) The room is dirty and smells bad. (ii) The pillow is worn and its filling has already become clustered. (iii) No toiletries by default, you have to ask. (iv) The bedside lamps do not work. (v) The washbasin is jammed and water is evacuated very slowly. + Average breakfast. Can't even cook scrambled eggs properly. But the pastries are very nice.

Dear BOYANG X., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lisieux Normandie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good accommodation but not so good food

Michael Families - 06/08/2019 Confirmed reviews ALL

The actual comfort and rooms were fine, basic food ok, coffee terrible, dessert buffet lots of sugar no flavour

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Our most recent 20 reviews

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