ibis Porto Centro São Bento 2 stars

Customer review rating (ALL Rating) 4.4/5 1,323 reviews

Best price
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ibis Porto Centro São Bento - Image 1
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Rua da Alegria 29, 4000-041 PORTO, Portugal

Description

Hotel extras

  • Located in the historic district of Porto, with easy access to the main tourist attractions

  • 24-hour reception desk

  • Buffet breakfast from 06:30 to 11:00, plus 24-hour Bar and Snack Service.

  • Free WIFI throughout the hotel

  • Strictly non-smoking hotel

Our accommodation(s)

Hotel location

ibis Porto Centro São Bento

Rua da Alegria 29
4000-041 PORTO
Portugal

GPS:41.147232, -8.603866

Telephone
+351 22 340 0700

Calls to a national
fixed network

Fax +351 22 340 0709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Even the bar provides a relaxing atmosphere; the Ibis bar is the ideal place for meetings or taking a minute to relax at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,323 reviews

TripAdvisor Rating  4.0/5  2,445 reviews

Central

Customer review rating 4.0/5

John S. Couples - Confirmed reviews ALL

Staff helpful clean and safe

Dear John, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruna Pereira

good stay

Customer review rating 3.5/5

Albert Solo - Confirmed reviews ALL

efficient staff

Dear Albert W., We very much appreciate your comments regarding your stay at the ibis Porto Centro São Bento. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruna Pereira

Well located and the staff and manager we very helpful and pleasant

Customer review rating 5.0/5

Corot2 Couples - Confirmed reviews ALL

It was quiet and pleasant. Having a grocery next store was outstanding. There is one small thing I would like to see improved and I do not know what Ibis can do, it is very uncomfortable to have a homeless encampment next to the hotel

Dear Louis C., We very much appreciate your comments regarding your stay at the ibis Porto Centro São Bento. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruna Pereira

Nice hotel close to all attraction

Customer review rating 4.5/5

Deepa B. Couples - Confirmed reviews ALL

Excellent place, very close to all attractions and a metro station. We were able to walk everywhere and the metro / buses made it easy to access far of places including the train station. Loved the breakfast spread. Everything was really fresh every morning.

Dear Madam, We very much appreciate your comments regarding your stay at the ibis Porto Centro São Bento. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisete Afonso

Awesome staff, not that good rooms

Customer review rating 3.5/5

João G. H. Families - Confirmed reviews ALL

- Had issues with the toilet flush. - Had issues with a clogged sink. Also, when I first booked the room, the system booked two rooms for 2 adults, a 10 years kid, a 3 month baby. Which was not necessary since a 3 months baby doesn't need a bed. Luckily, the staff was great and canceled one of the rooms.

Dear João Gabriel R., Thank you for taking the time to tell us about your experience at the ibis Porto Centro São Bento. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bruna Pereira

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Other web-users rate our hotel

  • 911 reviews 9.3/10 Location
  • 856 reviews 5.3/10 Room
  • 829 reviews 9.2/10 Service
  • 8 reviews 8.7/10 WiFi
  • 520 reviews 8.7/10 Breakfast
  • 365 reviews 5.8/10 Cleanliness
  • 224 reviews 6.7/10 Value
  • 122 reviews 3.4/10 Amenities

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Portuguese book of claims

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.