Novotel Paris Est Centre De Conference 4 stars

Customer review rating (ALL Rating) 3.6/5 639 reviews

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Description

Hotel extras

  • 4-star hotel in Bagnolet, east of Paris

  • 15 minutes from the center of Paris by metro (line 3)

  • Artisanal MEB restaurant offering gourmet French cuisine

  • 8,200 sq.ft. dedicated space for your meetings and professional events

  • Private undercover car park to simplify your travel plans

Our accommodation(s)

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Hotel location

Novotel Paris Est Centre De Conference

1 Avenue de la Republique
93177 BAGNOLET
France

GPS:48.863202, 2.414708

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LA MANUFACTURE MEB

Open weekdays only, La Manufacture offers a seasonal menu that's regularly updated to keep things interesting. Whether for lunch or dinner, our team will be delighted to give you a warm welcome.

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Our guest reviews

Our guest reviews

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ALL Rating  3.6/5  639 reviews

Customer review rating 0.5/5

Andreas H. Business - Confirmed reviews ALL

Unfortunately, the hotel left a very poor impression. We stayed in an Executive Room, but the included minibar was empty when we checked in. After a brief phone call to the front desk, the minibar was stocked with *one* bottle of water and *one* bottle of Coke—for two people, mind you. The staff member promised to return shortly after I pointed this out to him. However... nothing happened! The treats and the wellness amenities in the bathroom were also missing. The following day, the minibar was not refilled at all, and there was still no sign of the wellness amenities. Verdict: A very disappointing experience—unfortunately, I can only advise against booking an Executive Room. I forwarded this matter to the hotel via Accor's central office—but received no response! Another 14 days passed, and I sent a brief reminder—again, no reaction from the hotel... Perhaps the hotel has closed down in the meantime? Perhaps, in light of this review, someone from the hotel management will finally take the trouble to contact me.

Customer review rating 1.0/5

Alex T. Solo - Confirmed reviews ALL

Room Air con was not working. The first afternoon reception said it was being looked into by an engineer. Second day I checked out a day early as the air con was not switched on.

Customer review rating 3.5/5

Ryan A. Families - Confirmed reviews ALL

I stayed in novotel in plenty places and time to time I go with my family. I love the location, but the parking direction should be more info. I had to figure out myself before finding it. Check-in was ok, but hoping to be more hospitality welcome. But the rest of the stay was great, sadly only at the playroom where my kids wish to play the pool or football tabel, it was not available and when using the welcome drink just to have expect warm choco and coffee latte..the coffee was very cold. It seems they use cold milk.

Dear Ryan, Thank you for your detailed feedback. We are pleased to hear that you enjoyed the location and your overall stay. Your comments regarding access to the car park and signage have been noted and will help us improve the arrival experience. Regarding the table football, balls are available at reception on request so guests can make the most of the facility. We apologise for the temporary unavailability of the pool table. Regarding the welcome drinks, we will review this with the team. We look forward to welcoming you and your family again soon. Kind regards, Novotel Paris Est Centre de Conférence

Customer review rating 3.0/5

Alvaro F. Families - Confirmed reviews ALL

location is ok although the subway station was closed so not convenient. the reception desk was ok. no mention of complimentary drink. we were supposed to have tickets for breakfast and we had a problem when we tried to enter the breakfast.

Dear Alvaro, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the reception service. Regarding the metro station, it is indeed closed from 8 April to 12 May for works. A replacement bus service has been put in place to serve the affected stations. We are, however, sorry for the inconvenience you experienced regarding the breakfast vouchers. Your comment has been shared with our teams so that we can review the matter and ensure this does not happen again. We look forward to welcoming you back in the future for a more seamless stay. Kind regards, Novotel Paris Est Centre de Conférence

Customer review rating 2.0/5

Sheran G. Families - Confirmed reviews ALL

it was ok. Access was difficult through doors from carpark for my mobility scooter and sofa bed was not made up during our stay only the bed. The room had a difficult layout as our room had the bathroom but the other room had the toilet . One sofa bed for a 15 year old and a 12 year old girl and boy is not really acceptable I was expecting a put up bed to be added for Thomas

Bonjour, Merci pour votre retour. Nous sommes désolés pour les désagréments rencontrés lors de votre séjour. Lorsque vous rencontrez ce type de situation, n’hésitez pas à vous rapprocher de la réception afin que nous puissions vous proposer des solutions adaptées. Vos remarques sont précieuses et nous allons faire le nécessaire pour améliorer ces points. Nous espérons vous accueillir de nouveau dans de meilleures conditions. Cordialement, Novotel Paris Est Centre de Conférence

Other web-users rate our hotel

  • 360 reviews 7.7/10 Location
  • 844 reviews 3.8/10 Room
  • 1,003 reviews 7.6/10 Service
  • 17 reviews 4.3/10 WiFi
  • 414 reviews 3.7/10 Comfort
  • 320 reviews 3.3/10 Cleanliness
  • 289 reviews 5.4/10 Vibe
  • 251 reviews 6.1/10 Breakfast

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