Novotel Paris East Hotel 4 stars

TripAdvisor rating 3.0/5 2,219 reviews
Novotel Paris East
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+ 24 Services
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Room 1

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Hotel extras

  • 15 minutes from the center of Paris by metro

  • 26,910 sq. ft. (2,500 m²) of meeting space with a 600-seat conference hall

  • Fast access to Roissy and Orly airports

  • Fitness room and hammam

  • Restaurant serving world cuisine open from midday to 10:30pm

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Electric car recharging units
  • Dry cleaning / IroningPaying
  • Gift shop/newspaper shop
  • PorterPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Hammam
Business services
  • 33 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Paris East

1 Avenue de la Republique
93177
bagnolet
france

Tel: +33149936300

Fax: (+33)1/43608395

Contact email

Check-in from 14h00

Check out up to 12h00

  • BAGNOLET :   76 GALLIENI

  • BAGNOLET-GALLIENI-GAGNY-POINTE D :   221 GALLIENI

  • CHATEAUX DE VINCENNES-PANTIN-RAY :   318 GALLIENI

  • GALLIENI - VAL DE FONTENAY :   122 GALLIENI

  • GAMBETTA-ROSNY-BUIS-PERRIER :   102 BAGNOLET

  • LOUVRE-RIVOLI-BAGNOLET-LOUIS MIC :   76 GENERAL DE GAULE

  • PARIS :   351 GALLIENI

  • PC :   PC2 BAGNOLET

  • LINE N° 3 :   LINE N° 3 GALLIENI

  • PORTE DE VINCENNES-PORTE DE LA C :   T3B PORTE DE BAGNOLET

  • By plane

    AIRPORT PARIS CHARLES DE GAULLE At 24km / 14.91 miles

  • By plane

    PARIS ORLY At 18km / 11.18 miles

  • By car

    HIGHWAY A1/E15/E19 At 15km / 9.32 miles

  • By car

    HIGHWAY A3/E15 At 1km / 0.62 miles

  • By train

    GARE DE L'EST At 5km / 3.11 miles

  • By train

    GARE DE LYON At 5km / 3.11 miles

  • By train

    GARE DU NORD At 6km / 3.73 miles

  • By train

    GARE MONTPARNASSE At 9km / 5.59 miles

GPS :48.863202, 2.414708

Our accommodations

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements. Our 269 sq. ft (25 m²) rooms and are designed for your comfort, with quality bedding, air conditioning, flat-screen TV, safe, room service and bathroom with bathtub or shower. Rooms can accommodate up to 4 people and are ideal for families.

Classic Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Family Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Classic Room - twin beds

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Executive Room with 1 double bed, 1 single sofa bed and view of Paris

  • Max. number of persons: 3
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Suite - 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 56
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Photo non contractuelle / Strictly non binding

Our chef at the Novotel Café invites you to discover his traditional cuisine with a modern touch. Enjoy your meals and breakfast in contemporary and bright surroundings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'INSTANT NOMADE

Photo non contractuelle / Strictly non binding

L'Instant Nomade offers tasty and balanced food in a unique, friendly and cosmopolitan atmosphere 24 hours a day. For something sweet or savory, or a cold drink, it offers the convenience of self-service at any time of day or night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR COSY

Photo non contractuelle / Strictly non binding

Ideal for a break, relaxing after a meal, an evening out, with friends or for professional meetings. Discover the relaxed ambiance of the bar lounge and enjoy our aperitifs and cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 33

  • Maximum size: 650

  • Maximum capacity: 680 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Novotel Paris East

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

4,877 reviews

tripadvisor

TripAdvisor Rating 3.0/5

2,219 reviews

Disappointing again

Customer review rating 3.8/5

Anonymous Friends - 04/12/2019 Confirmed reviews ALL

Room far too hot - hasn't changed since my last stay 2 years ago. Housekeeping poor - had to ask for tea and milk supplies each day and towels. Bed wasn't made on first day. Bins not emptied. Service in dining room poor.

Customer review rating 3.8/5

Cristina Friends - 04/12/2019 Confirmed reviews ALL

There was a convention in the hotel during the weekend I was there and things were messier than I assume they usually are. However, I find that the hotel cleaning services were lacking, as trash was always present in the lobby (tables and even on the floor). However, I commend the efforts done so that breakfast time went smoothly for so many people. Staff at check-in were very friendly. I sent an email about 1 month before check-in date and even though it took a while to get an answer, the reply was very satisfactory and all requested changes were in place when we arrived.

Enjoyable stay

Customer review rating 3.8/5

Irene Friends - 04/12/2019 Confirmed reviews ALL

I was attending a convention at the hotel. I would’ve rated it a 10 however the hotel’s restaurant’s food left a little to be desired.

Rooms are old, hotel is crowed

Customer review rating 3.8/5

Juan Business - 02/12/2019 Confirmed reviews ALL

The rooms are a bit old. The hotel is often very crowded with large groups of Asian tourists. the elevators and breakfast area are often full of people.

Excellent Events Management

Customer review rating 3.8/5

Marshall A. Business - 25/11/2019 Confirmed reviews ALL

Very impressed with the Events Coordinator, who proved to be flexible, well-organised and efficient. Disappointed with the quality of the breakfast (cold waffles and cold scrambled egg anyone?) Rooms were clean and well-kept. We did have to wait some time at reception, which could have been better-manned to reduce the queues

Pleasant stay

Customer review rating 3.8/5

Naomi C. Business - 19/11/2019 Confirmed reviews ALL

Initially given twin room when booked a double but reception staff very helpful and sorted for me

A lot to be improved

Customer review rating 3.8/5

Mk Business - 18/11/2019 Confirmed reviews ALL

Overheated room that could not be regulated at all, when I complained help was promised but nothing changed, quite chaotic conditions. All in all no Novotel quality

Very good, comfortable, value for money.

Customer review rating 3.8/5

Joe D. Business - 18/11/2019 Confirmed reviews ALL

Eurostar to Paris, one night at the hotel for a conference which was at the hotel.

Tremendous

TripAdvisor rating 3.0/5

Haydn H Family - 06/11/2019 TripAdvisor review

Easy , quick check in. Friendly advice form receptionist. Great room. WE had a junior suite - 2 adults 2 teenagers. Clean, plenty of space. modern. Good breakfast. Easy and quick check out. Friendlybar staff.No complaints whatsoever. Added to our stay in this wonderful city

Could be better

Customer review rating 3.8/5

Mathieu D. Business - 02/11/2019 Confirmed reviews ALL

Room was OK I forgot my toothpaste and call reception. I was sent to a machine in the toilette which was empty. I left 1 day before and request for an invoice. I was told I will receive by email and not to worry (I was insisting to leave with my invoice). As of today, no invoice received by email of course !!!

Dear Mathieu D., Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I concerned your invoice, you received it by e-mail. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samia Guest Relation

Not exeptional

Customer review rating 3.8/5

Fred Solo - 31/10/2019 Confirmed reviews ALL

Hôtel design is old Staff at reception is not welcoming

Dear Frederic O., I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samia Guest Relation

too warm

Customer review rating 3.8/5

Anonymous Friends - 29/10/2019 Confirmed reviews ALL

The airconditioning did not work/made it cool, so the nights wee very warm and sleeping was difficult. We reported this, but the promised fix did not occur without any message about that. This problem was present in three rooms.

Dear Arko O., Dear Guest Thank you for review following your stay with us. We apologise for the technical problem . I am sorry that your experience did not meet your expectations. I do hope you will give us another opportunity to welcome you back at which time we will spare no effort in providing you with the perfect visit. Please do not hesitate to contact me during your next visit. Sincerely, Samia Guest Relation

Bad experience, as always.

Customer review rating 3.8/5

Andrea L. Business - 28/10/2019 Confirmed reviews ALL

Poor room features, bad internet, nightmare breakfast.

Dear Andrea L., Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samia Guest Relation

Bad Quality

Customer review rating 3.8/5

E. Business - 19/10/2019 Confirmed reviews ALL

Nothing was "wow". Breakfast not at the expected quality, Shower not working properly, confusion... not what one expect from a 4 star hotel

Dear Sir Valtolina , Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samia Guest Relation

Covered the basics, but I wasn't thrilled.

Customer review rating 3.8/5

Saphron Friends - 26/09/2019 Confirmed reviews ALL

I stayed at the Novotel Paris Est as part of a meeting, and it was pleasant but not entirely what I hoped for. The check-in process took at least 15 minutes despite the fact that we had checked in online and priority. The queue was a 20-minute wait. The reception tried very hard to look modern, but the furnishings were up to date, and the room looked like I had stepped into the 1990s. Breakfast wasn't the widest selection, but I felt satisfied each day. Unfortunately, the crepes were always cold. The meeting facilities were nice and the staff were helpful in the run up to our event starting.

Dear Lucy W., Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Worst Reception

Customer review rating 3.8/5

Ayako N. Solo - 24/09/2019 Confirmed reviews ALL

1. Extremely long check-in 2. Receptionist not sure of the room rate or breakfast included of my reservations 3. Nobody answering when calling reception from the room 4. The worst worst check-out experience

Dear Ayako N., Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Samia Guest Relation

Very bad experience. The Novotel Bagnolet is the worth of all Accor group

Customer review rating 3.8/5

C. Business - 21/09/2019 Confirmed reviews ALL

30 minutes waiting to get the key on arrival. Unexplained price, 2 nights 1 rate, the 2 others another one. The shower was not working.... a nightmare

Dear Jeanluc C., Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely,

Very poor and unexpected

Customer review rating 3.8/5

Mithun B. Business - 09/09/2019 Confirmed reviews ALL

Indian Institute of Public Administration, New Delhi sent four groups to Novotel Paris Est, including the latest group stay from 04 Sept to 07 Sept 2019. We had booking of 87 rooms (approx.). There was no bad feedback in the previous three groups. But in the 04-07 Sept 2019 stay, the feedback is very poor. The facilities were very bad, rooms are not cleaned for 2-3 days, arrogant behaviour of the hotel staff, breakfast was not good, items were limited in the breakfast and rooms allotted were very small and smelly. We had good experience of our group in March 2018, Sept 2018, Feb 2019 but Sept 2019 is really worse. We felt very bad before our group. I don't know whether my feedback will have any impact on Novotel Est Hotel or not but I request you to kindly improve your services and please don't provide such services to any group from any country. Mithun B., Deputy Registrar, Indian Institute of Public Administration, I.P Estate, Ring Road, New Delhi 110002, India, Mobile - +91…

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samia Guest Relation

Not so sure if it can be a 4 star hotel

Customer review rating 3.8/5

Anonymous Business - 09/09/2019 Confirmed reviews ALL

5 star TV, BUT the rest i'll say it's just 3 star level. especially a 18euro breakfast, it's only like 2 start level in actual services.

Dear Yu Wei C., Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Less than expected

Customer review rating 3.8/5

Francisco S. Families - 21/08/2019 Confirmed reviews ALL

I did the check-in online but I had to provide documents and signatures in the reception. Bathroom without liquid soap and towels for 4, there were only for 2 people. Long lines for the breakfast and on the first day, all hot dishes were cold, lack of cheese.

Dear Francisco S., Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samia Guest Relation
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