Novotel Paris East 4 stars

Customer review rating (ALL Rating) 3.5/5 910 reviews

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Description

Hotel extras

  • 15 minutes from the center of Paris by metro

  • 26,910 sq. ft. (2,500 m²) of meeting space with a 600-seat conference hall

  • Fast access to Roissy and Orly airports

  • Fitness center

  • Restaurant La Manufacture MeB open

Our accommodation(s)

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Hotel location

Novotel Paris East

1 Avenue de la Republique
93177 BAGNOLET
France

GPS:48.863202, 2.414708

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

La Manufacture MEB

Our chef at the Novotel Café invites you to discover his traditional cuisine with a modern touch. Enjoy your meals and breakfast in contemporary and bright surroundings.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.5/5  910 reviews

TripAdvisor Rating  3.0/5  2,438 reviews

Terrible Experience Overall

TripAdvisor rating 1.0/5

Elizabeth T TripAdvisor review

I am stayed at the hotel with a large tour group of students and staff. Upon arriving, we ate dinner at the hotel. It was an Indian dish of chicken and rice. 1/2 of all of the chickens were severely undercooked, with lots of pink in the middle, My roommate, with a dietary restriction - vegetarian and allergic to peppers - her food was close to frozen at dinner, and she was originally given peppers after she said she is allergic to them. Upon entering our hotel room, we realized that there were only 2 towels, rather than 3. I informed the staff of this, and they reluctantly brought us a 3rd towel. I used my key card 2 times, then when I tried to use it a 3rd time to enter the room, it was disabled, and a new one was needed, this time luckily, the staff was nice and very helpful. My roommate used the shower. The water was so murky she could not see her feet after 2min. There was also a lot of hair in the shower. The grout was black. After the shower, the grout was white. Our trip coordinators requested we move to a new room, it took 45min. The new room was putrid and full of stains, some of which appeared to be pee. We stayed in that room because it was 11:30pm. Another girl on our floor had grey sheets, she flopped onto the bed, lots of grey came off. Her sheets are white. A third girl on a different floor had a dog pee pad in her bed, along with hair all over the pillows. This all happened in 3 hours.

Good stay

Customer review rating 4.5/5

Jose C. S. Z. Families - Confirmed reviews ALL

Dear Novotel Paris Est Team, I wanted to take a moment to express my gratitude for the wonderful experience my family and I had during our recent stay at your hotel. From the moment we checked in, we were impressed by the impeccable service and warm hospitality that greeted us. The hotel's prime location made it easy for us to explore the city and take in all that Paris has to offer. The fact that breakfast was included in our stay was a fantastic perk, and we thoroughly enjoyed starting our days with delicious meals. Moreover, the meals at the hotel were a delightful culinary experience for our family, adding to the overall enjoyment of our time at Novotel Paris Est. Thank you for making our stay so memorable and enjoyable. We look forward to returning to your wonderful hotel in the future. Warm regards, Carlos Santana

Dear Jose Carlos Santana Z., Thank you for taking the time to share your positive feedback about your recent stay at Novotel Paris Est. We are delighted to hear that you and your family had a wonderful experience with us. It is our priority to provide impeccable service and warm hospitality to all our guests, and we are glad to know that we succeeded in making your stay memorable. We are pleased that you enjoyed our prime location, complimentary breakfast, and the delightful culinary experience at our hotel. Your kind words motivate us to continue delivering exceptional services to all our guests. We appreciate your patronage and look forward to welcoming you back to Novotel Paris Est in the future for another enjoyable stay. Warm regards, Novotel Paris Est

Stay at Paris

TripAdvisor rating 5.0/5

Suddhasattwa M TripAdvisor review

stayed for two nights. Very good view of Paris. Breakfast has a wide spread and I really enjoyed. There were three varieties of cheese, large variety of breads. Quite a few choices of fruits and cereals; room was spacious and very comfortable. But surprisingly there were no cakes or tarts. Wish those were also included.

Dear Suddhasattwa M, thank you for your positive review. We are delighted to hear that you enjoyed the view of Paris, the wide breakfast spread, and the comfort of your spacious room. We appreciate your feedback regarding the cakes and tarts, and we will consider this for future improvements. We hope to welcome you back soon at Novotel Paris Est. Best regards, Novotel Paris Est

Halfway house

TripAdvisor rating 1.0/5

Bryce P TripAdvisor review

With having stayed in many hotels around the world this is the second worst hotel I’ve ever stayed in. Apart from the hotel being built on a busy intersection and noisy, the general maintenance on the place is 3rd world. Paint flaking and the grounds are unkept. The best part is there is a train nearby so you can leave. This looks like a halfway house prisons stay in when reintegrating with society, and the area reflects that also, with graphiti and abandoned shops boarded up.

Dear Bryce P, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We take your comments seriously and will address the issues you have mentioned regarding the maintenance of our property. We aim to provide a comfortable and pleasant stay for all our guests, and we regret that we fell short in your case. Your feedback will help us improve our services. We appreciate your understanding and hope you will give us another opportunity to exceed your expectations in the future. Best regards, Novotel Paris Est

Dissappointing

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Old, poorly maintained room. Unfriendly service. Hotel not close to anything.

Dear guest, we are truly sorry to hear about your experience. We apologize for the inconvenience caused by the room condition and service. Your feedback is valuable to us. Thank you for bringing these issues to our attention. Best regards, Novotel Paris Est

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Other web-users rate our hotel

  • 541 reviews 7.3/10 Location
  • 1,152 reviews 3.9/10 Room
  • 893 reviews 6/10 Service
  • 21 reviews 8.1/10 WiFi
  • 513 reviews 3.9/10 Comfort
  • 475 reviews 3.4/10 Cleanliness
  • 444 reviews 5.8/10 Breakfast
  • 310 reviews 5.7/10 Vibe

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