Novotel Paris East 4 stars

Customer review rating (ALL Rating) 3.4/5 953 reviews

Hotel extras

  • 15 minutes from the center of Paris by metro

  • 26,910 sq. ft. (2,500 m²) of meeting space with a 600-seat conference hall

  • Fast access to Roissy and Orly airports

  • Fitness center

  • Restaurant La Manufacture MeB open

ALLSAFE approved hotel

Our accommodation(s)

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements. Our 269 sq. ft (25 m²) rooms and are designed for your comfort, with quality bedding, air conditioning, flat-screen TV, safe, room service and bathroom with bathtub or shower. Rooms can accommodate up to 4 people and are ideal for families.

Hotel location

Novotel Paris East

1 Avenue de la Republique
93177 BAGNOLET
France

GPS:48.863202, 2.414708

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

La Manufacture MEB

Our chef at the Novotel Café invites you to discover his traditional cuisine with a modern touch. Enjoy your meals and breakfast in contemporary and bright surroundings.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.4/5  953 reviews

TripAdvisor Rating  3.0/5  2,349 reviews

Key card

Customer review rating 4.0/5

Jlee Families - Confirmed reviews ALL

In general was very good except the key card was not working started from 3rd day and 4th day until check out day. It’s such a hassle to go up to the room, not being able to open the door and need to go back down to the reception. And evening was always short staff and need to wait for at least 10 minutes to fix the key card.

Terrible service

Customer review rating 0.5/5

Jasmine Solo - Confirmed reviews ALL

I had trouble with my credit card being used overseas. They refused to allow another card to pay for the room, the concierge made me cancel my booking, then told me I could not make a new booking because the hotel was full. Demanded I make a new booking for another night because they could change the dates on their system, then when the bookings were made told me the bookings were 'non-refundable' and that they could not change the dates in their system which resulted in my card being charged over $1000 for rooms I could not use. Then the manager stepped in and told me I never should have been told to cancel my original booking, now been told to make new bookings, but refused to refund the money paid because of their concierge's incompetence. On top of that, the manager told me I was stupid for following their concierge's instructions to cancel and make new bookings in the first place.

Adequate; but very worn and rough

TripAdvisor rating 3.0/5

Justin H Families - TripAdvisor review

It’s like the reviews say — worn out, not fancy, full of bus travelers. Room is very basic with twin beds and a thin foam mattress. Sink and bathroom were adequate. But, it was worn out. Pieces of the bathtub are missing (drain plug is just sitting out and part of the drywall is damaged). But, everything worked and hot water & pressure were good. Overall: It seemed adequate. But, no one would book this hotel if it wasn’t included on a tour. Bad location in rough area, worn out rooms, crowded. I wouldn’t recommend. Better to pay $100 more and get nicer accommodations.

For our purpose, of visiting an event in the hotel, the room was good.

Customer review rating 4.0/5

Lena B. Friends - Confirmed reviews ALL

The room was of an adequate size. Fridge, water cooker, etc supplied. The toilet being seperate is also a big plus. However we would have liked a power outlet in the bathroom and toilet brush by the toilet.

Stay away. It's filthy, run-down, old, noisy, too warm, stinky, and unbearable.

Customer review rating 0.5/5

Regretttingmystayatnovotel Solo - Confirmed reviews ALL

I knew from previous reviews that this was a bad hotel. But I was shocked at how much worse the experience actually turned out to be. I had no choice because this was the hotel where the convention I was attending took place. All the other convention participants I spoke to told me that they were having the same awful experience as I did. The hotel is next to a busy highway and so the rooms are super noisy the entire day and night. The walls are paper-thin and you can hear the other guests next door. The hallways stank due to the trashcans they didn't empty. Some people at the convention even fainted because of how hot it got due to the air-conditioning not working properly. They don't even care that they are awful. The bathroom in my room seemed to have been constructed by a bunch of raccoons high on meth! There were spatters of everything and stains of various colors on pretty much any surface. I had to ask them to fix 3 lights that were broken/burnt as well as the sink drainage that was blocked. The shower gel bottle in the shower was empty. When I asked them to fix the air-conditioning that only made loud noise without cooling, they sent a technician who pretended to fix it and promised me it would cool in 30 minutes, but nothing changed and it was warm all night. The lavatories on the ground and first floors were dirty and broken. This hotel ruined my experience at the convention.

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Other web-users rate our hotel

  • 490 reviews 7.3/10 Location
  • 1,121 reviews 3.7/10 Room
  • 860 reviews 5.6/10 Service
  • 18 reviews 8.1/10 WiFi
  • 537 reviews 3.8/10 Comfort
  • 429 reviews 3.5/10 Cleanliness
  • 425 reviews 5.8/10 Breakfast
  • 308 reviews 4.2/10 Amenities

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