ibis Paris CDG Airport 3 stars

Customer review rating (ALL Rating) 4.2/5 12,848 reviews

Best price
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ibis Paris CDG Airport - Image 1
ibis Paris CDG Airport - Image 2
ibis Paris CDG Airport - Image 3
ibis Paris CDG Airport - Image 4
3 rue de Bruxelles, BP 11122, 93290 ROISSY CHARLES DE GAULLE, France

Description

Hotel extras

  • Economy hotel near Terminal 3 and the CDGVAL

  • Modern, cozy and soundproofed rooms for up to 6 people

  • Two restaurants, a bar and a coffee spot, all open 7 days a week

  • 13 bright and well-equipped meeting rooms on site

  • Eco-friendly hotel, certified Green Key for its sustainable management

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard room with 1 double bed

Photo out of - Standard room with 1 double bed

Perfect for a couple, this comfortable 140 sq.ft. room has a Sweet Bed by ibis, desk area, LCD flat-screen TV and free WIFI. Soundproofing, double-glazing and blackout curtains for a well-deserved rest.

Max. number of persons
2
Area
From 13 m² / 139 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Pulse Air

Working Area

  • Business Desk
  • 2 pers. max
  • 13 m² / 139 sq ft
  • Bedding 1 x Double bed(s)
See availabilities

A comfortable Sweet Bed by ibis and a single bed make this triple room ideal for families. Functional bathroom and a relaxing atmosphere to recharge before your next departure.

Max. number of persons
3
Area
From 21 m² / 226 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Pulse Air

Working Area

  • Business Desk
See availabilities

161 sq.ft. room: 2 Sweet Bed by ibis single beds for optimal comfort. Functional and comfortable, it meets the needs of professionals on the move: private bathroom and work area with view of the runways.

  • Views:

    Airport view

Max. number of persons
2
Area
From 15 m² / 161 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Pulse Air

Working Area

  • Business Desk
See availabilities

Ideal for a family with 2 children, the quadruple room has a Sweet Bed by ibis double bed and a double sofa bed. Dark and calm: everything you need to rest before an early flight or after a late arrival.

  • Views:

    Airport view

Max. number of persons
4
Area
From 23 m² / 247 sq ft

Bedding

Single bed(s) x1

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Pulse Air

Working Area

  • Business Desk
See availabilities

Designed for a large tribe, the comfortable family room has 2 double beds, 2 single beds and a sofa bed. Bonus: view of the runways of CDG and perfect soundproofing for a good night's sleep for 6 people.

  • Views:

    Airport view

Max. number of persons
6
Area
From 34 m² / 365 sq ft

Bedding

Double bed(s) x2

Double sofa bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Pulse Air

Working Area

  • Business Desk
See availabilities

Adapted for people with reduced mobility, this PRM room has a Sweet Bed by ibis large bed and a spacious bathroom with wheelchair access. Wide doors and visual and sound aids ensure an independent stay.

  • Views:

    Airport view

Max. number of persons
2
Area
From 22 m² / 236 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Pulse Air

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Paris CDG Airport

3 rue de Bruxelles, BP 11122
93290 ROISSY CHARLES DE GAULLE
France

GPS:49.010712, 2.560812

Telephone
Fax +33 1 49 19 19 21

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • CDG

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 772 rooms
  • 18 rooms for people with reduced mobility
  • 83 family rooms
  • 28 connecting rooms
  • 772 non-smoking rooms
  • 10 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception Additional charge

Catering

3 Restaurants

2 Bars

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

13 Meeting rooms

Business Center

  • Self service business center
  • On site
  • Indoor parking
  • Private
  • 200 parking spaces

  • Parking pricing: 27.00 € 27 EUR Per day

PIA

Photo out of - PIA

At Pia, we focus on Mediterranean aromas and flavors. Pasta, antipasti, pizzas and gourmet desserts to eat in or take out. Open every night of the week, with a children's menu for young travelers.

Cooking style
Italian
Capacity
160
Accessibility
Accessible service
93290 Roissy Charles De Gaulle, France
Telephone +33 1 49 19 19 64
Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Holiday voucher
  • Apple Pay
  • Contactless

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu

At Pia, we focus on Mediterranean aromas and flavors. Pasta, antipasti, pizzas and gourmet desserts to eat in or take out. Open every night of the week, with a children's menu for young travelers.

Planning a seminar or a banquet? Then Le Square is an ideal choice! Our chef is happy to address any needs you may have and to provide a personalized service. The premises seats up to 150 people.

COFFEE SPOT BY STARBUCKS

Photo out of - COFFEE SPOT BY STARBUCKS

Enjoy a gourmet break at the Coffee Spot, open every day from 7am to midnight. Hot-cold drinks, pastries and small dishes to take away or to eat in: ideal for recharging your batteries at any time of day.

Bar Type
BAR
Capacity
150
Accessibility
Accessible service
Telephone +33 1 49 19 19 19

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Smoking Area
  • Musical Entertainment
  • Terrace

Payment

  • Cash
  • Contactless

Enjoy a gourmet break at the Coffee Spot, open every day from 7am to midnight. Hot-cold drinks, pastries and small dishes to take away or to eat in: ideal for recharging your batteries at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  12,848 reviews

Customer review rating 4.0/5

Kaushal R. D. Families - Confirmed reviews ALL

Dear Kaushal R. D., Thank you for your positive feedback. We are delighted to hear that our location met your expectations and provided convenience for your early morning flight. Your satisfaction is important to us, and we appreciate your kind words. Goodbye and best regards, ibis Paris CDG Airport

Customer review rating 3.0/5

Dylan L. Business - Confirmed reviews ALL

Dear Dylan L., Thank you for taking the time to share your feedback regarding your recent stay at ibis Paris CDG Airport. We appreciate your loyalty as an Accor Platinum member and are truly sorry to learn that your experience did not meet your expectations this time. We understand that the reception process is crucial for our guests, especially for those holding loyalty status. It is unfortunate to hear that there was confusion regarding the queue system and that the staff did not effectively communicate the exclusive nature of the Platinum line. Your concerns about the early check-in process and the prioritization for Platinum members have been noted, and we recognize how this could lead to disappointment. We strive to uphold high standards for our guests, and your feedback is invaluable in helping us identify areas for improvement. We appreciate your understanding and hope your next visit will reflect the quality of service you expect from us. Goodbye and best wishes, ibis Paris CDG Airport

Customer review rating 1.5/5

Michael B. Couples - Confirmed reviews ALL

Dear Michael B., Thank you for sharing your feedback. I regret to hear about your experience with the mattress and the unpleasant odor in the shower area. Your comments are valuable to us, and we will certainly take them into consideration for future improvements. Best regards, ibis Paris CDG Airport

Customer review rating 0.5/5

Cyril B. Business - Confirmed reviews ALL

Dear Cyril B., Thank you for sharing your feedback regarding your recent stay at ibis Paris CDG Airport. We appreciate your input as it helps us improve our services. I sincerely apologize for the inconvenience you experienced during your check-in process. It is our intention to prioritize our Accor members and to ensure a seamless arrival experience. Your comments regarding the delay and the handling of your check-in will be addressed with our front desk team to reinforce our commitment to excellent service. Furthermore, I am troubled to hear about the condition of your room upon arrival and the lack of a proper resolution to your concerns. Cleanliness is one of our top priorities, and I regret that we fell short during your visit. I assure you that your feedback will be taken seriously as we strive to maintain high standards for our guests. We hope to have the opportunity to serve you better in the future. Best regards, ibis Paris CDG Airport

Customer review rating 4.0/5

William W. Friends - Confirmed reviews ALL

Dear William W., Thank you for taking the time to share your thoughts regarding your recent stay with us. I am pleased to hear that you found the room comfortable and appreciated the variety offered at our breakfast buffet. I would like to address your concerns regarding the room allocation and the bathroom amenities. While we endeavor to fulfill all requests, the specific configurations of our rooms can limit available options. I appreciate your understanding in this regard. Additionally, I apologize for any inconvenience caused by the lack of hand towels and the size of the bath towel provided. Your feedback on these amenities is valuable and will be taken into consideration. Regarding the restaurant opening hours, we recognize that the demand during busy periods can lead to longer wait times. Your comments will help us assess our operational hours to enhance guest experience in the future. Thank you once again for your feedback and for choosing ibis Paris CDG Airport. Best regards, ibis Paris CDG Airport

Dear Kaushal R. D., Thank you for your positive feedback. We are delighted to hear that our location met your expectations and provided convenience for your early morning flight. Your satisfaction is important to us, and we appreciate your kind words. Goodbye and best regards, ibis Paris CDG Airport

Customer review rating 3.0/5

Dylan L. Business - Confirmed reviews ALL

I've stayed at the Ibis many times before but this time the experience was very poor. For starters the Accor Platinum line was used by everyone. Everyone seemed to be queuing at the platinum line and then going out to the different receptionists. Nobody from the reception staff bothered to tell them that that was the exclusive line and they had to be queuing up at the other reception queues. I got receptionist jacque, he didn't seem to be acknowledging that I'm a platinum member although I had sent an email for early check-in but got the room at 12. There were still other people at the reception who had come in early and got a room before me. Whilst early check-in may be based on room availability, it's disappointing that there is no priority given for a platinum member waiting at the reception. I am thoroughly disappointed on this trip. I am going to be making another trip at the same hotel and I hope to see better sense prevail. It's ironic that the Accor Group worldwide maintains the standards but in Paris which is the home of accor the standards are very low.

Dear Dylan L., Thank you for taking the time to share your feedback regarding your recent stay at ibis Paris CDG Airport. We appreciate your loyalty as an Accor Platinum member and are truly sorry to learn that your experience did not meet your expectations this time. We understand that the reception process is crucial for our guests, especially for those holding loyalty status. It is unfortunate to hear that there was confusion regarding the queue system and that the staff did not effectively communicate the exclusive nature of the Platinum line. Your concerns about the early check-in process and the prioritization for Platinum members have been noted, and we recognize how this could lead to disappointment. We strive to uphold high standards for our guests, and your feedback is invaluable in helping us identify areas for improvement. We appreciate your understanding and hope your next visit will reflect the quality of service you expect from us. Goodbye and best wishes, ibis Paris CDG Airport

Customer review rating 1.5/5

Michael B. Couples - Confirmed reviews ALL

Bad mattress. Very bad smell in the shower corner

Dear Michael B., Thank you for sharing your feedback. I regret to hear about your experience with the mattress and the unpleasant odor in the shower area. Your comments are valuable to us, and we will certainly take them into consideration for future improvements. Best regards, ibis Paris CDG Airport

Customer review rating 0.5/5

Cyril B. Business - Confirmed reviews ALL

Hello, this is related to my stay of the night 17th of September. When I first arrived, I queued up in fromt of a group of 10 in the Accor memebr's lane and waited for 30 minutes for this group who was not member to finish to finally hear the receptionist ask me if it was my first night at the hotel. Clearly, this person could not care less about treating in priority the Accor members. By the time I checked-in, I was so tired from my trip to Kazakhstan that I decided to go to bed directly. Then, when I woke-up in the morning (18th of Sept.), I realized with disgust that used towels were present in the bathroon and to realize that the room had not been cleaned before I checked-in. When I complained to the reception desk in the morning, the person did not even apologize for the inconvenience and said he would report the incident. Obviously, this was never done. I have never seen such a bad customer service at the Roissypole Ibis hotel. I really wonder if I will come back. Cyril B..

Dear Cyril B., Thank you for sharing your feedback regarding your recent stay at ibis Paris CDG Airport. We appreciate your input as it helps us improve our services. I sincerely apologize for the inconvenience you experienced during your check-in process. It is our intention to prioritize our Accor members and to ensure a seamless arrival experience. Your comments regarding the delay and the handling of your check-in will be addressed with our front desk team to reinforce our commitment to excellent service. Furthermore, I am troubled to hear about the condition of your room upon arrival and the lack of a proper resolution to your concerns. Cleanliness is one of our top priorities, and I regret that we fell short during your visit. I assure you that your feedback will be taken seriously as we strive to maintain high standards for our guests. We hope to have the opportunity to serve you better in the future. Best regards, ibis Paris CDG Airport

Customer review rating 4.0/5

William W. Friends - Confirmed reviews ALL

Runway view room requested on booking but initially given one facing other buildings. Requested again at reception & given a room higher up although not really a runway view. Given the location & design of the building I think these would be extremely difficult to get. Room was comfortable enough although the bathroom a little “pokey.” No hand towel(s) and a smaller than average bath towel. Bed OK athough a single sheet would be more comfortable than a heavy duvet. A/c not brilliant but fortunately the window opened which helped cool the room somewhat. Restaurant in the evening didn’t open until 1900 leading to a queue of guests in excess of 40 people stretching across the lobby. Once in,food was fine with a choice of À la Carte or buffet with very little difference in price. Breakfast buffet was adequate with a wide range of dishes.

Dear William W., Thank you for taking the time to share your thoughts regarding your recent stay with us. I am pleased to hear that you found the room comfortable and appreciated the variety offered at our breakfast buffet. I would like to address your concerns regarding the room allocation and the bathroom amenities. While we endeavor to fulfill all requests, the specific configurations of our rooms can limit available options. I appreciate your understanding in this regard. Additionally, I apologize for any inconvenience caused by the lack of hand towels and the size of the bath towel provided. Your feedback on these amenities is valuable and will be taken into consideration. Regarding the restaurant opening hours, we recognize that the demand during busy periods can lead to longer wait times. Your comments will help us assess our operational hours to enhance guest experience in the future. Thank you once again for your feedback and for choosing ibis Paris CDG Airport. Best regards, ibis Paris CDG Airport

Customer review rating 2.0/5

Paul D. Families - Confirmed reviews ALL

Air conditioning either wasn't working properly or good enough that it cooled the room down. Opened the window but it didn't have any safety fixings so could be opened fully. With a three year old in the room this was not a safe option for us being o the third floor. The shower in the room also didn't stay to a set height other that the very bottom so had to be held whilst showering. The room was fine for the night as we were catching a flight the next morning. If our stay was for any longer we would have definitely asked to be moved room.

Dear Paul D., Thank you for sharing your feedback regarding your recent stay with us. I am glad to hear that the accommodation met your needs for a brief stay before your flight. However, I regret to learn that you encountered issues with the air conditioning and the shower's height adjustment. Your concerns regarding the air conditioning not functioning adequately are noted, and I understand how this could have impacted your comfort. Moreover, I appreciate your feedback about the window safety, especially with young children in the room. We take the safety of our guests seriously and your comments will be reviewed for future considerations. I apologize for any inconvenience these matters caused during your visit. We appreciate your understanding and thank you for choosing ibis Paris CDG Airport for your travel needs. Best regards, ibis Paris CDG Airport

Customer review rating 3.5/5

Bruno A. L. Solo - Confirmed reviews ALL

As above

Dear Bruno A. L., Thank you for your feedback. We appreciate your comments regarding the room amenities and the bag deposit fee. While we strive to provide a comfortable experience, certain services may incur additional charges. Your insights are valuable for our continuous improvement. Goodbye and best regards, ibis Paris CDG Airport

Customer review rating 2.0/5

Caroline J. Business - Confirmed reviews ALL

I have been going to this Ibis every time I have a morning flight. Last Africa I stayed, and the room floor was extremely dirty, hair or previous guests all around the room. The floor had not been cleaned at all. I did not have time to change room, but it was really disgusting.

Dear Caroline J., Thank you for your feedback regarding your recent stay. I regret to hear that your room cleanliness did not meet your expectations. We take cleanliness very seriously, and I apologize for any inconvenience this may have caused during your visit. Your comments will be shared with our housekeeping team to ensure that our high standards are upheld. We appreciate your loyalty to our hotel and hope to provide you with a more pleasant experience in the future. Best regards, ibis Paris CDG Airport

Customer review rating 4.0/5

Henry B. Couples - Confirmed reviews ALL

Everything was ok

Dear Henry B., Thank you for your positive feedback. We are delighted to hear that you found your room comfortable and had a restful sleep. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, ibis Paris CDG Airport

Customer review rating 3.5/5

Michael C. Business - Confirmed reviews ALL

Very convenient and steps away from T3. Rooms are good but starting to look a little tired. A little pricey for what you get.

Customer review rating 4.0/5

Othman B. Solo - Confirmed reviews ALL

perfect breakfast small toilet

Dear Othman B., Thank you for your feedback. We are pleased to know that you appreciated our location and breakfast offerings. We acknowledge your comment regarding the size of the bathroom and will take it into consideration for future improvements. Goodbye and best regards, ibis Paris CDG Airport

Customer review rating 0.5/5

Karim E. Business - Confirmed reviews ALL

Reception desk claimed that summmer is over and ac is off. How can anyone tolerate 85 temp in the middle of the day in a room after traveling with no ac.

Customer review rating 4.0/5

Michael S. Families - Confirmed reviews ALL

Rooms are basic but comfortable. We were able get extra towels and everything we needed, and the quality of dinner at Pia was above our expectations

Dear Michael S., Thank you for your kind feedback. We are pleased to hear that you found the rooms comfortable and that our team was able to meet your needs. It is also wonderful to know that you enjoyed your dining experience at Pia. We look forward to welcoming you back. Best regards, ibis Paris CDG Airport

Customer review rating 4.5/5

Carol A. L. L. Families - Confirmed reviews ALL

We stayed after arriving late into CDG. Check in was easy and the room was comfortable and quiet.

Dear Carol A. L. L., Thank you for your kind feedback. We are pleased to hear that you found our location convenient and enjoyed the comfort of our beds and the tranquility of your room. It is wonderful to know that your check-in experience met your expectations. Goodbye and best wishes, ibis Paris CDG Airport

Customer review rating 2.5/5

Martin S. C. Solo - Confirmed reviews ALL

Well located for the airport. Room needs refurbishing, curtains torn, bed hard. However, all was clean. The restaurant reviews put me off using the restaurants

Customer review rating 5.0/5

Mamadou K. Business - Confirmed reviews ALL

I was in transit in CDG. The Hotel is just outside the RER station. Check-in was quick and easy. You can eat there and it is quiet and affordable.

Dear Mamadou K., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our location convenient and enjoyed the efficiency of our check-in process. Your satisfaction with our services is greatly appreciated. Best regards, ibis Paris CDG Airport

Customer review rating 5.0/5

Francine R. Solo - Confirmed reviews ALL

Ideal location when flying from Terminal 1 or 3. Very clean and well designed room. Professional and attentive staff.

Dear Francine R., Thank you for your kind words regarding your recent stay. We are pleased to hear that you found our location convenient and appreciated the cleanliness and design of your room, as well as the attentiveness of our staff. Best regards, ibis Paris CDG Airport

Customer review rating 3.5/5

Scott H. Couples - Confirmed reviews ALL

Stayed here for an early flight. Excellent location for this. The hotel is virtually attached to the airport. Shuttle train is within easy walking distance to access all terminals.

Dear Scott H., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our location convenient for your travel needs. However, we regret that your experience did not meet your expectations in other areas. Your comments are valued as we strive for continual improvement. Best regards, ibis Paris CDG Airport

Customer review rating 3.5/5

Nancy J. P. Families - Confirmed reviews ALL

We stayed at Ibis CDG because we had an early morning flight and didn't want to travel to airport during rush hour. I was shocked to see that the mattress thickness made it more of a cot rather than a normal bed. Also, I paid for a 9AM check in because we were arriving at that time and I wanted to freshen up before heading to Disney. The associate said all the rooms were "dirty" and the the early check in wasn't possible. When I asked for a refund, he checked with his manager and suddenly the room was available. All in all it was good enough for just sleeping and suited our purpose.

Dear Nancy J. P., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient for your travel plans. However, we regret to learn that the mattress did not meet your expectations for comfort. We strive to provide quality accommodations, and your comments will be taken into consideration as we continually seek to improve our offerings. Additionally, we apologize for the inconvenience you experienced with the early check-in process. Our team aims to ensure that rooms are ready for guests as efficiently as possible, and we appreciate your understanding in this matter. We are glad that your stay ultimately met your basic needs, and we hope to welcome you back in the future for a more satisfactory experience. Best regards, ibis Paris CDG Airport

Customer review rating 3.5/5

Sanjay P. Couples - Confirmed reviews ALL

The lady receptionist was impolite and unhelpful. She did not greet, just summoned me to the counter from the queue. She also advised the hotel did not provide bicycle parking, dismissively tell me to use the car park outside. This was even after I had advised we had confirmed with the hotel about bicycle parking over the phone. She was just plain rude. The security staff were the most helpful - we had two bikes which had to be removed from their boxes, assembled and stored. They told us where we could do it, and where to securely park the bikes.

Dear Sanjay P., Thank you for taking the time to share your feedback regarding your recent stay with us. I am pleased to hear that you found your stay comfortable and that our security staff provided assistance with your bicycles. However, I sincerely apologize for the experience you had at the reception desk. It is our commitment to offer a welcoming and helpful environment to all our guests, and I regret that this was not reflected during your check-in process. Regarding the inquiry about bicycle parking, I understand how important clear communication is, especially when prior arrangements have been discussed. Your feedback is valuable and will be addressed to ensure our team provides the level of service we strive for. Thank you once again for your comments, and we hope to have the opportunity to serve you better in the future. Best regards, ibis Paris CDG Airport

Other web-users rate our hotel

  • 8,436 reviews 9.5/10 Location
  • 10,674 reviews 4.6/10 Room
  • 8,186 reviews 7.4/10 Service
  • 185 reviews 8.2/10 WiFi
  • 6,291 reviews 3.6/10 Comfort
  • 3,069 reviews 6.2/10 Cleanliness
  • 3,054 reviews 7.2/10 Food
  • 2,102 reviews 8/10 Breakfast

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