Novotel Ieper Centrum Flanders Fields Hotel 3 stars

Very good location, brand new and modern room (with the biggest TV screen I've never seen in a hotel room), complete breakfast with all the Covid 19 precautions, friendly staff. The place to sleep in Ypres !

The room was clean and nice. Due to covid-19 the reception is only open starting 9AM, what is rather late to check out for business customers (on a Friday reception should be open starting 7AM).

Rooms are excellent the staff very friendly and helpful. Disappointing that the bar and resteraunts were closed.

tres bon hotel

Check-in and rooms as always very good. However airco was not working in entire hotel, and this during heat wave in Ieper. Management was not capable of giving a deadline for repair and suggested to try and find another hotel. Covid countermeasures were ok, except at breakfast. No cleaning of tables and 2 bubbles were served in parallel at 1 service station.

Excellent stay.

We book Accor hotels regularly. Everything were up to Novotel standards. However, the room had a faulty air conditioning on one of the hottest days of the year. We had to open the window for ventilation. The issue was not addressed until we left the hotel. The hotel implemented a new protocol for COVID-19 for their breakfast, wherein you have to converse with the server about each item you want on your tray. Among the 3 hotels that we had for this vacation so far, this is the only hotel that required exchanges between the servers and the guests, which defeats the purpose of reducing droplet production. Other hotels used individually wrapped food or prepacked food package for breakfast. The hotel is centrally located though.

Even with all the restrictions in place , the Hotel did it's upmost to ensure we had an enjoyable stay.The level of cleanliness was outstanding. The breakfast was served to us , but still had all the usual items available. Cannot fault the Hotel or it's staff who did everything possible to help. An excellent Hotel for visits to Ypres and Flanders Fields.

Everything was spotlessly clean - all the restrictions in place with the exception of queuing for breakfast- people can’t seem to follow arrows so 2 queues formed making leaving with your tray uncomfortable as your route was blocked

Very helpful staff, very good location.

Great place to stay, near everything but still quiet place.

Was not told the restaurant was closed or that work was being carried out. I was a lone person working away and expected the restaurant to be open as it was I had to go out and find somewhere to eat.

Very disappointing, Buildlng works at hotel meant no direct access to room, or from room to reception or car park. Access to room was by walking out side on wet cobbled pavements and using room key in side door. Restaurant closed. None of this mentioned on web booking form

We arrived at the hotel to find major renovations happening, but the main reception, bar and restaurant areas were unaffected and were beautifully modern and well laid out. It did mean that to reach our room we had to head outside and round the corner and enter beside the carpark, but this wasn't a problem at all. Our room was absolutely lovely with great decor, sparkling clean throughout, and they had already made up the sofabed for our son. All of the staff were polite,efficient and welcoming. We didn't eat in the hotel, but did have drinks in the bar, and coffees in the morning, and it was all nicely done. I'd definitely stay again, and highly recommend it as a place to stay when visiting Ieper. We were only a 3 minute walk from the central square, and the same time to walk to the evening ceremony at 8pm at the Menin Gate.

Loved this hotel.. undergoing refurbishment at the moment.. but almost complete.. The lovely, multilingual, receptionist welcomed us beautifully, and as a 'compensation' for our understanding of the works (which didn't disturb us at all).. presented us with chocolate Poppy lollipops.. And also a 'Tourist booklet'of offers in the city.. starting with a welcome drink in the Novotel bar.. Absolutely lovely.. and so is the bar/reception/restaurant area.. Stylishly incorporating the very moving verses of the poem 'In Flanders Fields', and the emblematic Poppies into the new decoration.. Nostalgic and meaningful.. you know where you are.. Well done Novotel... these seemingly small, unexpected, thoughtful 'surprises' are THE most important to us guests.. and for me.. you're the tops for that! The room was surprisingly lovely with an open plan bathroom with reflective, innovative doors maximising the feeling of light and space. Nespresso coffee machine, stylish and functional 'furniture'.. and an exceptional TV! Add a perfect location to the mix... great value price... and.. just get booking!! Prepare to be surprised and delighted!