HotelF1 Lille Englos

Customer review rating (ALL Rating) 4.1/5 467 reviews

HotelF1 Lille Englos - Image 1
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Description

Hotel extras

  • Comfortable and modern renovated rooms incl. Cabrio with en suite bathroom.

  • Bus stop to Lille 50m from the hotel

  • In the heart of the Lomme commercial area

  • New all-you-can-eat breakfast buffet

  • Free private and secure car park

Our accommodation(s)

Hotel location

HotelF1 Lille Englos

Centre Cial Auchan "Les Géants", RD 952
59320 ENNETIERES EN WEPPES
France

GPS:50.635804, 2.966435

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  467 reviews

TripAdvisor Rating  4.0/5  55 reviews

Room not as stated.

Customer review rating 0.5/5

Charles W. Couples - Confirmed reviews ALL

Room not as stated in the adverts. No TABLE, No Seat. Waste bin never emptied. Picture of the room looks much bigger than actual size. The courtyard was illuminated all night with extremely bright, intrusive lights. Shower was excellent as was the comfort of the bed.

Dear CHARLES W., Thank you for taking the time to tell us about your experience at the hotelF1 Lille Englos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Exploitative venture

Customer review rating 1.5/5

Fwl Business - Confirmed reviews ALL

This hotel is in a very poor position and you have to get an underground train and bus to get there. Unbelievably in 2024 there are no toilets, showers or any kind of storage or wardrobe in the room. Accor should be ashamed of itself offering such inadequate, dated accommodation

Bonjour, Alors, il faut savoir que si vous réservez une chambre sans salle de bain, sur le palier, des douches et des toilettes sont à votre disposition. L'hôtel est très bien situé et au tour avec un centre commercial à même pas 2m à pied et très bien desservi par les transport en commun. Cordialement, F1 Englos.

Good location

Customer review rating 1.5/5

Ada W. Families - Confirmed reviews ALL

Booked a family room, only to be told on arrival that we had been moved to two twins without extra charge, which really didn’t fit are needs. Then during the night, while we were sleeping, strangers let themselves in to both rooms, which set us on edge as we had a 3 year wold with us, when I made a comment to reception the following morning, their response was, we had a technical issue and all we can do is apologise. Which to us was unacceptable as this was totally a safe guard issue.

Bonjour, Merci d'avoir pris le temps de nous faire le retour de votre expérience de chez nous. Nous sommes désolés qu'elle se soit pas passée comme vous l'aurez souhaité. Cependant, en aucun cas il ne s'agit d'un problème d'insécurité. Le système de sécurité ne permet même pas l'entrée à l'hôtel si quelqu'un y a pas réservé. Seulement i l arrive que des problèmes techniques se produisent avec les machines que nous utilisant et chez nous c'est première.

Perfect overnight stop.

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

The hotel was easy to find and the room was clean. This was perfect for my overnight stop.

Dear VIVIEN P., We very much appreciate your comments regarding your stay at the hotelF1 Lille Englos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Clean, hassle free

Customer review rating 4.0/5

Maria Families - Confirmed reviews ALL

Good communication before arrival. Great customer service informing us of a room change. Showers and toilets clean.

Bonjour Marie, D'abord nous vous tenons à vous remercier pour votre commentaire. Nous sommes très contents que vous soyez satisfait du séjour passé chez nous. Nous sommes dévoués à toujours vous offrir le meilleur service possible. Avec l'hôtel F1 Englos, c'est comme si vous êtes chez vous.

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Other web-users rate our hotel

  • 159 reviews 8.4/10 Location
  • 381 reviews 5.2/10 Room
  • 331 reviews 8.5/10 Service
  • 6 reviews 9.6/10 WiFi
  • 233 reviews 6.6/10 Cleanliness
  • 229 reviews 3.8/10 Comfort
  • 83 reviews 6.6/10 Breakfast
  • 31 reviews 8/10 Vibe

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