ibis Styles Lille Neuville en Ferrain

Customer review rating (ALL Rating) 4.3/5 371 reviews

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Description

Hotel extras

  • Room for 1 to 5 people

  • Large free enclosed car park

  • 7 rooms suitable for conferences or receptions

  • Large free enclosed car park

  • A station with electric charging points

Our accommodation(s)

Hotel location

ibis Styles Lille Neuville en Ferrain

59960 NEUVILLE EN FERRAIN
France

GPS:50.76229, 3.16628

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE VERRE TOQUE

Overlooking the garden and pool, Le Verre Toqué is open from Monday to Friday lunchtime. As well as our regular menu, we have a Market Menu that is updated weekly and a different daily set menu for lunch.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  371 reviews

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

First time stay. Good experience. Dinner menu limited choices but food excellent.

Hello, Thank you for choosing our hotel for your first stay and for taking the time to share your positive experience with us. We’re delighted to hear that you enjoyed your stay and that the quality of our food met your expectations. We appreciate your feedback regarding the dinner menu selection and are always exploring ways to diversify our options while maintaining high quality. We look forward to welcoming you back soon for another enjoyable experience. Best regards, The Ibis Styles Neuville-en-Ferrain Team

Very cost efficient stopover

Customer review rating 4.5/5

Fred Solo - Confirmed reviews ALL

Great for a stopover !

Hello, Thank you for your comment! We're delighted to hear that our hotel was up to the task of providing a pleasant stopover. Offering a convenient and comfortable place to stay is essential for us. We look forward to welcoming you again during your next stopover! Yours sincerely The Ibis Styles Neuville-en-Ferrain team

Not worthed

Customer review rating 2.5/5

O K. Business - Confirmed reviews ALL

280 euros for one night. Room keycard not working. Only reception guy was able to open with physical key but he couldn’t give me a key. Only told me if you need to enter again call us to come open your room. Breakfast more than basic for a 280 euros a night.

Dear Guest, Thank you for taking the time to share your impressions. We sincerely apologise for the inconvenience you have experienced, particularly regarding the key card in your room and the quality of the breakfast. These incidents in no way reflect the standards of service to which we aspire at Ibis Styles Neuville-en-Ferrain. Please be assured that we have passed on your feedback to our teams so that they can take the necessary steps to improve these aspects and ensure a better experience for our future guests. We hope to have the opportunity to welcome you again and to offer you a stay that lives up to your expectations. Yours sincerely The Ibis Styles Neuville-en-Ferrain team

Excellent hotel

Customer review rating 5.0/5

John Couples - Confirmed reviews ALL

Spent a couple of nights at Neuville en Ferrain whilst visiting Ypres and WW1 memorial sites in the area. Hotel was clean, comfortable and the staff were friendly and very welcoming. Would stay here again.

Dear JOHN S., We very much appreciate your comments regarding your stay at the ibis Styles Lille Neuville en Ferrain. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Léa - Service commercial

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

its very old hotel and the carpet was not clean or my feeling was so, the breakfast was terrible, very limited options.

Other web-users rate our hotel

  • 72 reviews 9.1/10 Location
  • 233 reviews 7.3/10 Room
  • 208 reviews 8.6/10 Service
  • 8 reviews 6.4/10 WiFi
  • 139 reviews 8/10 Comfort
  • 129 reviews 7/10 Breakfast
  • 94 reviews 7.2/10 Cleanliness
  • 63 reviews 9.1/10 Vibe

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