ibis Styles Lille Neuville en Ferrain

Customer review rating (ALL Rating) 4.2/5 149 reviews

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Description

Hotel extras

  • Room for 1 to 5 people

  • Large free enclosed car park

  • 7 rooms suitable for conferences or receptions

  • Large free enclosed car park

  • Installation of electric charging stations is underway

Our accommodation(s)

Hotel location

ibis Styles Lille Neuville en Ferrain

59960 NEUVILLE EN FERRAIN
France

GPS:50.76229, 3.16628

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE VERRE TOQUE

Overlooking the garden and pool, Le Verre Toqué is open from Monday to Friday lunchtime. As well as our regular menu, we have a Market Menu that is updated weekly and a different daily set menu for lunch.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  149 reviews

Accommodation improved since Ibis take over

Customer review rating 4.5/5

Graham P. Couples - Confirmed reviews ALL

Clean and perfectly satisfactory for short stay. Breakfast good.

Dear GRAHAM P., We very much appreciate your comments regarding your stay and your grade at the ibis Styles Lille Neuville en Ferrain. Concerning, the hot drink facily, it's a service available in higher category rooms. A safe is available at the reception. Don't hesitate to ask any information to our front office team which is available 24/24. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon - Service commercial

We’ll located

Customer review rating 4.5/5

Sean Solo - Confirmed reviews ALL

Great base for a weekend of cycling

Dear SEAN E., We very much appreciate your comments and your grade regarding your stay at the ibis Styles Lille Neuville en Ferrain. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon - Service commercial

A convenient stay on the road to Belgium.

Customer review rating 4.5/5

Kevin Couples - Confirmed reviews ALL

Very convenient hotel at the junction off the E17 road. The hotel is just inside the French border from Belgium.There is very little around the hotel so is very quiet. Food can be found in Tourcoing near the Auchan Hypermarket if arriving after 9pm. Hotel has a dinner service however this finishes at 9pm - so arrive early if you plan to eat here. Rooms were on the usual faultless Ibis standard you'd expect. Breakfast was OK but was in short supply as most of the guests had cleaned out most of the offering. It was replenished but slowly. I can recommend the freshly squeezed chilled orange juice which was superb. Pastries when they did get re-filled were still warm. Sat Navs may have this stored as a different hotel. It was previously the Altia Hotel which may still show on many sat nav systems.

Dear KEVIN S., We very much appreciate your comments regarding your stay at the ibis Styles Lille Neuville en Ferrain. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We thank you for your comments on our points of improvement which we will pass on to the various departments concerned Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon - Service commercial

Comfortable stay in a convenient location, but there is work to do to bring this hotel up to its full potential.

Customer review rating 4.0/5

P A. J. Couples - Confirmed reviews ALL

Great stay in a comfortable room. Excellent staff. Very disappointed to learn, via an email sent to us an hour before check in, that the restaurant was not going to be open other than for breakfast. Various reasons given, from ‘technical’ to ‘staff sickness’. Is there no backup plan in case of staff sickness? We specifically chose this hotel because of the availability of an on site restaurant for dinner. Very basic breakfast offering. Much more limited than at other Ibis Styles hotels we have used in France. We love the fresh orange juice machine they have in Ibis Styles hotels, but it was not working for the majority of our stay. There seemed no urgency to get it fixed when we asked. This could easily have been a ten-out-of-ten score if it wasn’t for the issues I have described.

Other web-users rate our hotel

  • 47 reviews 9.3/10 Location
  • 168 reviews 6.8/10 Room
  • 135 reviews 8.8/10 Service
  • 5 reviews 6.2/10 WiFi
  • 77 reviews 6.8/10 Breakfast
  • 62 reviews 6/10 Cleanliness
  • 48 reviews 8.9/10 Vibe

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