ibis budget Lille Marcq-en-Baroeul 2 stars

Customer review rating 3.8/5 479 reviews

+ 14 Services
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Room 1

Number of guests
Children's age

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How it works?
ALL - Accor Live Limitless

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When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

This hotel is Planet 21 Bronze

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
Leisure and activities
  • Pool (Nearby)Paying
  • Fitness centre (Nearby)Paying
  • Well-beingPaying
  • Golf (Nearby)Paying
  • Tennis (Nearby)Paying
Catering
  • BreakfastPaying
  • Snack & beverage machinePaying
Business services
  • Copy/print service availablePaying

Hotel location

ibis budget Lille Marcq-en-Baroeul

340 Avenue De La Marne
Parc Europe
59700
marcq en baroeul
france

Tel: +33892700447

Fax: (+33)3/20724911

Check-in from 12h00

Check out up to 12h00

  • TRANSPOLE :  7 BUISSON

  • TRANSPOLE : 

  • By plane

    LESQUIN At 16km / 9.94 miles

  • By train

    LILLE EUROPE At 6km / 3.73 miles

GPS :50.67571, 3.11784

Our accommodations

DOUBLE - Room with a large bed for 2 people

  • Max. number of persons: 2
  • Area: From 12 / 129 sq ft
  • Wireless internet in your room
  • High speed internet

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 12 / 129 sq ft
  • Wireless internet in your room
  • High speed internet

TRIPLE ROOM - Room with a large bed and a bunk bed.

  • Max. number of persons: 3
  • Area: From 12 / 129 sq ft
  • Wireless internet in your room
  • High speed internet

Family Room for 4 people

  • Max. number of persons: 4
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • High speed internet
Rooms

Our guest reviews for
ibis budget Lille Marcq-en-Baroeul

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

479 reviews

Customer review rating 3.8/5

Anonymous Business - 02/03/2020 Confirmed reviews ALL

Average

Dear JOHN R., Thank you for taking the time to tell us about your experience at the ibis budget Lille Marcq-en-Baroeul. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Musty smell - cigarette smell

Customer review rating 3.8/5

Viviana D. L. H. Business - 16/01/2020 Confirmed reviews ALL

Inside the room, inside the bathroom must smell. Outside the room cigarette smell

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

The room was dirty.

Customer review rating 3.8/5

Dmitry D. Families - 20/12/2019 Confirmed reviews ALL

The bed has not been changed from previous guests. We did change the linen by ourselves. We found dirty glasses in the room with some drinks left. It was absolutely terrible experience.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Worse than expected

Customer review rating 3.8/5

M M. Business - 05/12/2019 Confirmed reviews ALL

When I go to a budget I know what to expect but I dont expect spiders on my room.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

GOOD VALUE FOR MONEY - EXCELLENT RECEPTIONIST.

Customer review rating 3.8/5

Bob H. Families - 29/10/2019 Confirmed reviews ALL

Nice welcome. Heating adjusted and extra quilt provided very quickly. Good continental breakfast. Beds comfortable, situation peaceful. Charming young, dark and short-haired (did not ask her name). A credit to Ibis/Accor hotels.

Dear Sir H., We very much appreciate your comments regarding your stay at the Hôtel IBIS Budget Marcq en baroeul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tifany Receptionnist

Lack of "Do Not Disturb" signs for room

Customer review rating 3.8/5

Traveler Solo - 12/09/2019 Confirmed reviews ALL

My stay was for 5 days as I decided to take a "time out" from a very hectic schedule of traveling. When I checked in, I discovered there was no tag in the room which I could hang on the door asking the cleaning staff to NOT disturb me. Since I was not planning on going out every day and thought there might be mornings when I wanted to sleep in, I did not want them knocking on the door before 10:00 AM. When I discovered there was no door tag in the room, I went down to reception and asked for one. The young lady working there searched high and low and was unable to come up with one! (This is a simple piece of reinforced paper---why is there not an adequate supply in the hotel?) Finally she asked me what time would be good for the housekeeper and I told her after 10:00 AM. That worked for one day. The next day the housekeeper just entered the room WITHOUT KNOCKING about 10:30. I was up and dressed but very distressed because she had not even knocked. A few hours later someone who was carrying a clip board and looked like a "supervisor" did the exact same thing---entering the room WITHOUT KNOCKING. I don't speak French and she obviously did not speak English but I tried to express my unhappiness at her total RUDENESS in not knocking before entering. She just laughed which made me even angrier. In utter frustration, I went to reception and AGAIN requested the DO NOT DISTURB sign. This young lady, again, searched high and low with the same results--nothing. Finally she went to another room and got the sign in that room for me but it was only asking either the housekeeping staff to make up the room or to not make up the room. I do NOT appreciate the staff entering the room before knocking because I COULD have been in the shower or using the toilet. It is only polite to knock and wait for a response. This over-shadowed anything else in my stay. I do like the enclosed shower which is a huge improvement from the wet showers. This was a typical Ibis Budget Hotel; I like them because they are cheaper and provide everything I need. But the RUDENESS I encountered was very frustrating.

Good

Customer review rating 3.8/5

E. B. Couples - 25/06/2019 Confirmed reviews ALL

It was a pleasure. Quiet, nice environment. Staff was Ok. Only problems was the demand of a reimbursable 100€ caution fee without prior notice. It was embarrassing?!!

Occasionnelle

Customer review rating 3.8/5

D. Couples - 29/04/2019 Confirmed reviews ALL

Low cost

OK, but only because it was very cheap

Customer review rating 3.8/5

Rob Friends - 22/04/2019 Confirmed reviews ALL

Stayed one night. Room clean and comfortable enough (small but adaquate). Very poor sound insulation and poor maintanence (e.g. toilet seat detached from toilet). General low quality feel - slightly better quality decoraction and towels would have made the hotel feel much nicer.

Does exactly what it says on the tin

Customer review rating 3.8/5

Kaska Couples - 22/04/2019 Confirmed reviews ALL

Budget very clean hotel. Great for stopping when travelling. Welcoming dogs

Ok

Customer review rating 3.8/5

Guy L. Solo - 29/03/2019 Confirmed reviews ALL

Value for money. Nothing fancy, but expected. Would recommend to balance dry air created by radiator . I cut it off for the second night and it was a bit better. When cleaning to prepare room, I would suggest to turn off heating unless very cold period of year.

Ibis Budget Marcq en Baroeul

Customer review rating 3.8/5

Dr. J. P. D. Friends - 19/03/2019 Confirmed reviews ALL

Great stay, friendly people, but address is almost impossible to find at night: poor signposting, arrows take you to one-way street the wrong way. Manager is apparently aware of the problem, but says if he can find it, then it's not so bad. French logics I suppose.

Good modern budget hotel

Customer review rating 3.8/5

Wyn M. Couples - 09/03/2019 Confirmed reviews ALL

Just what I expected from Ibis Budget

Impeccable

Customer review rating 3.8/5

Anonymous Business - 13/02/2019 Confirmed reviews ALL

Niquel

exactly what I expected from a good cost effective hotel

Customer review rating 3.8/5

Yves C. Solo - 08/09/2018 Confirmed reviews ALL

Clean room, better than a formule 1 or a Premiere Class , but maybe missing some comfort (shampoo, body lotion...) Good customer experience overall, nice people, good breakfast, a little bit noisy but I guess it depends on the other customers.

Reasonable stay though very small room and loud slamming doors.

Customer review rating 3.8/5

J. Couples - 22/08/2018 Confirmed reviews ALL

Staff were very good. Price was ok. Breakfast was simple but pleasant. Room was very small. Bedroom doors need to be adjusted to stop them slamming. Disturbed by this on both nights of my stay.

Good service, comfortable bed

Customer review rating 3.8/5

George Families - 21/08/2018 Confirmed reviews ALL

We checked in very late and everything was ready for us already at reception. The room was clean and comfortable - however was lacking towels (this were late provided when asked at reception). Very comfortable beds and brilliant selection at breakfast. Overall very good value.

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