Mercure Grand Lille 4 stars

Name: Mercure Grand Lille
Address: MARCQ-EN-BAROEUL, 59700, FRANCE
Telephone: (+33)3/28331212
Rating: 4.5

Customer review rating 4.5/5 3,794 reviews

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+ 21 Services

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Mercure Grand Lille

Hotel for travellers looking for local and authentic experiences

Save the date. As of 08/24/2020, walk through the door of your transformed hotel, with its NEW Restaurant Bar Lounge. The whole team can't wait to meet you and help you have unforgettable moments!

Mr Denis PIERREL, Hotel Manager

For your business or leisure stay, we invite you to discover the spacious rooms and public spaces of Mercure Grand Lille (ex Mercure Lille Metropole).This completely renovated hotel immerses you in a world of Zen and nature, and our 700 m² of function rooms are ideal for your private or professional events. Let our bar and restaurant, which features a terrace, entice you with a menu of local beers and traditional dishes. For an energizing start to the day, discover all the option of our breakfast buffet.

A 10-minute drive from the centre of Lille and easily accessible by tram, our hotel in Marcq-en-Baroeul is a haven in the heart of the Château Rouge business district. With quick motorway access, our location makes it easy to visit the LAM modern art museum in Villeneuve-d'Ascq, La Piscine museum of art and industry in Roubaix, the Villa Cavrois mansion in Croix, and other sites. You can reach a shopping center in 5 minutes, and the sports and concerts of Pierre Mauroy stadium are 15 minutes away.

Hotel extras

In the heart of a wooded park a stone's throw from the Château Rouge business district
15 minutes by tram from Lille's 2 main train stations and the city center
Large free private car park
7535 sq. ft. (700 m²) of lounges with natural light
Bar and restaurant with terrace, open 7 days a week

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private outdoor parkingINDOOR CAR PARK OUT OF THE HOTEL.
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowedPaying
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- English
- French
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying)Need access to your room from 9am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 5PM (Paying)Want to keep your room until 5pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Laundry
- Dry cleaning / Ironing(Nearby)
- Shoe shine machine

BreakfastPaying
2 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24h/24
- Opening hours : Week-end 24h/24

Fitness centre
Sauna
Golf course 9 holes (Nearby)
Skating rink (Nearby)

13 meeting room(s)
Web Corner on a Mac
Copy/print service availablePaying

Hotel location

Mercure Grand Lille

157 avenue de la Marne
59700
marcq-en-baroeul
france

Tel: +33328331212

Fax: (+33)3/28331224

Contact email :

Check-in from 12h00

Check out up to 12h00

LILLE TOURCOING : T CERISAIE

By plane
BRUSSELS ZAVENTEM At 130km / 81 miles
By plane
LILLE LESQUIN At 15km / 9 miles
By plane
PARIS ROISSY CHARLES DE GAULLE At 180km / 112 miles
By train
LILLE FLANDRES At 8km / 4 miles

GPS :50.678404, 3.110665

Our accommodations

Choose between our two categories of spacious and comfortable rooms: the Standard Room and the Privilege Room offering a wider range of services.

Classic Room - 1 double bed

Accessible room

Max. number of persons: 2
Area: From 25 m² / 269 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Privilege Room - 1 double bed

Max. number of persons: 3
Area: From 25 m² / 269 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Classic, family room - 1 double bed and 1 sofa bed 2 people

Max. number of persons: 4
Area: From 25 m² / 269 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Rooms

Our restaurants and bars

RESTAURANT L'EUROPE

Type of cuisine: International

The "L'Europe" brasserie and the "L'Ascot" bar offer you menus that combine creativity and refinement. Choose from exceptional dishes or regional specialties and discover our selection of wines from the Mercure wine cellar.

Lunch

12:00 - 14:30

Mon
Tue
Wed
Thurs
Fri
~~Sat~~
~~Sun~~

Dinner

19:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
~~Sat~~
~~Sun~~

RESTAURANT-BAR L'ASCOT

Type of cuisine: Bistro

Lunch

12:00 - 14:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

19:00 - 22:00

~~Mon~~
~~Tue~~
~~Wed~~
~~Thurs~~
~~Fri~~
Sat
Sun

BAR L'ASCOT

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 13
Maximum size: 215 m²
Maximum capacity: 250 people
Maximum banquet capacity: 180 people

Find out more

Good location and services

Ron Business - 09/03/2020 Confirmed reviews ALL

Personel is very kind and customer oriented

Room old

Anonymous Families - 06/03/2020 Confirmed reviews ALL

Our room was not perfectly clean and the furniture was old and broken. Perfect service from reception

Dear STEPHANE P., Thank you for taking the time to tell us about your experience at the Mercure Grand Lille. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Denis PIERREL General Manager Mercure Grand Lille

Well located

N. Couples - 07/02/2020 Confirmed reviews ALL

Very kind personal

Close to Lille Europe

A G. Business - 30/01/2020 Confirmed reviews ALL

It was disappointing as my company credit card was declined for no reason and now looks like the hold deposit was taken twice and I had to use my own card ? You need pillows that actually fit the bed

Dear LIZ S., Thank you for taking the time to tell us about your experience at the Mercure Grand Lille. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. You have been asked to pay with your personal card, as the company card provided did not issue any prior authorisation. Also, and as a result, we confirm that no 2 deposits have been made. Concerning your remark on our pillows, do not hesitate to specify your request so that we can answer it during your next stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Denis PIERREL General Manager Mercure Grand Lille

Elegant, confortable, expectable

Ludwig Business - 22/12/2019 Confirmed reviews ALL

No complaint

Grand Mercure Grand!!

pamb834 Couples - 18/12/2019 TripAdvisor review

Enjoyed the stay.. welcoming reception, large rooms.. totally functional ...with everything you need, and the opportunity to move things around as you like them (table with wheels, two big chairs, footstool).. Nespresso coffee machine for a proper cup of coffee.. good choice of lighting, choice of pillows, comfy bed, dressing gown.. and all spotlessly clean. A downside for a Brit may be the lack of British TV Channels.. very limited to News or Movies.. (provided the movie being shown is in English...otherwise you'll be watching German or French or..) The location is great.. directly outside is the frequent Transpole Tramway leading to Lille or Tourcoing.. easy to use and much better than trying to park in city centres..

Dear customer, Many thanks for your return after your stay in our hotel. We hope to welcome you again for your next stay in our region. With our very best regards. Denis Pierrel General Manager

exp,air Meeting

Rene Business - 17/12/2019 Confirmed reviews ALL

Overnight stay was OK. Service after normal lunch time, after 2 pm was quite poor. Personnel was not that kind and neglected our wish.

I always feel welcome

Anonymous Business - 13/12/2019 Confirmed reviews ALL

People call me by my name, seem genuinely happy to see me again

As expected

Ciro D. C. Business - 24/11/2019 Confirmed reviews ALL

Good standard

Nice stay as always

Lucie Business - 18/11/2019 Confirmed reviews ALL

I always stay there when I am on the business trip in Marque-en-Baroeul. I can reccomend. SOmetimes it is a pity that it is more expensive then the hotels in Lille in a centre.

Lovely staff

Regular G. Families - 05/11/2019 Confirmed reviews ALL

Always nice welcome by the lovely staff.

Anonymous Business - 24/10/2019 Confirmed reviews ALL

good. check in was satisfactory. Room as clean.

Efficient service meeting all my requirements

Ian P. Business - 21/10/2019 Confirmed reviews ALL

Staff were welcoming and helpfull

Theresia Couples - 10/10/2019 Confirmed reviews ALL

excellent hotel, friendly staff, spacious room, good beds and great breakfast.

Nice Week-end in a good hotei

Francis C. Friends - 07/10/2019 Confirmed reviews ALL

Nice room, good restaurant, friendly people

Very comfortable and friendly staff

Randi Business - 07/10/2019 Confirmed reviews ALL

The customer service was excellent and the room was very spacious, modern and clean. I slept very well because of the black-out curtains and good ventilation/air circulation in the room. The breakfast was also very good. It is easy to get to the hotel by tram.

Lovely location to stay for a few days.

Trevor &. S. L. Couples - 25/09/2019 Confirmed reviews ALL

The staff are always helpful and friendly, and the restaurant for breakfast and dinner is excellent.

Very kind and accommodating front desk staff. Quickly make you feel at home.

Anonymous Business - 22/09/2019 Confirmed reviews ALL

Easy to reserve, easy to check out. They know me by name.

A very enjoyable stay

G W. Friends - 18/09/2019 Confirmed reviews ALL

A very easy and comfortable experience from booking in to checking out, excellent! Great room, a good night’s sleep. Staff are excellent and friendly. The restaurant was very good, the team were excellent, great service, and breakfast was very pleasurable. 10/10

Not worth more than an IBIS

Vs Business - 17/09/2019 Confirmed reviews ALL

Quite disappointing stay . The hotel has degraded since years The quality of rooms with new changes is disastrous .

Dear Vincent S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lille Métropole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Nevertheless, we would like to confirm that our rooms on the 2nd and 3rd floors have kept the spirit of the rooms you knew during your last stay in 2013. Do not hesitate to ask us for them when making your next reservation, hoping of course that you will still be able to keep your trust in us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Denis PIERREL General Manager Mercure Lille Métropole

Our most recent 20 reviews

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