Novotel Genève Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,058 reviews

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Novotel Genève Centre - Image 1
Novotel Genève Centre - Image 2
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Novotel Genève Centre - Image 4
Rue de Zurich 19, 1201 GENEVA, Switzerland

Description

Hotel extras

  • Wellness area with sauna, hammam and fitness room

  • 5 meeting rooms, close to a number of prestigious institutions

  • In the center of Geneva and close to the lake

  • Bar and restaurant with modern decor and French cuisine

  • Green Key certified hotel

Our accommodation(s)

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Room 1

Hotel location

Novotel Genève Centre

Rue de Zurich 19
1201 GENEVA
Switzerland

GPS:46.211635, 6.147291

Telephone
Fax +41 22 909 90 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Breakfast, lunch, dinner or a simple gourmet break, the Novotel dining areas offer balanced menus and 24-hour service in all hotels. A real retreat in a warm and contemporary setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,058 reviews

TripAdvisor Rating  3.7/5  1,734 reviews

Excellent hotel

Customer review rating 5.0/5

Nigel Business - Confirmed reviews ALL

Dear Nigel, Thank you very much for this kind review of your recent stay. We are truly gratified to hear that your stay at Novotel Genève Centre was enjoyable. We are delighted that you appreciated the welcoming nature of our staff members, the comfort of our well-appointed rooms, and our hotel\'s prime location in the heart of Geneva. It\'s always heartening to know when our efforts to provide exceptional hospitality are recognized and that our proximity to notable city landmarks and convenient transport options enhanced your business trip. We look forward to seeing you again soon. Best regards, Gregory Viandaz Operations Manager

Excellent location. Staff friendly. Comfortable and well -equipped rooms

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you enjoyed the central location of our hotel, our welcoming staff, and the comfort and equipment of our rooms. Our team strives to provide a pleasant stay right in the heart of Geneva, close to Lake Léman and within easy reach of public transportation and the city\'s attractions. We\'re glad you found the rooms well-appointed; we take pride in offering a home away from home with thoughtful amenities like a Nespresso machine, complimentary mineral water, and high-speed WiFi for all our guests. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Gregory Viandaz Operations Manager

Good location

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear you found our rooms to be clean and that you appreciated the quality of our hotel gym facilities. Our team strives to maintain the highest standards of cleanliness and to provide well-equipped facilities for our guests. However, we apologise for any inconvenience and regret any misunderstanding regarding your Platinum loyalty status. Our team strives to provide efficient service and a seamless check-in process, and we have verified that your loyalty points were automatically credited to your account on March 16th. Please rest assured that we value your membership and appreciate your feedback. Nonetheless, we are pleased that you enjoyed the convenient location of our hotel, nestled in the heart of Geneva and close to Lake Léman, providing easy access to local attractions and public transport. We hope to welcome you back on a future occasion. Best wishes, Nicolas Goureau General Manager

Comfortable hotel in the heart of the city

Customer review rating 4.5/5

Rabiya Business - Confirmed reviews ALL

Dear Madam, Thank you for your review about your recent experience in our hotel. We are truly appreciative of your remarks regarding your stay at Novotel Genève Centre. We are delighted that you found our team to be welcoming and accommodating, allowing for a late departure and providing assistance when needed. It\'s wonderful that our central location, just a stone\'s throw from the main train station and various restaurants, added convenience and enjoyment to your visit. Your appreciation for the safe environment around our hotel, along with the nearby laundromat, superb dining options, and the local Migros supermarket, is much valued. Moreover, we are pleased that you took advantage of the easy access to buses and trams afforded by our proximity to the train station, enhancing the overall travel experience for guests like yourself. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Nicolas Goureau General Manager

Customer review rating 1.5/5

X Business - Confirmed reviews ALL

Dear Sir, Thank you for taking the time to review your stay. We regret to hear about the difficulties you encountered with the internet connection during your stay because of the general Wi-Fi breakdown that we experienced that day. We fully understand how important it is to have reliable internet access, especially when needing to work remotely from the hotel. Additionally, we apologize for the inconvenience caused by the sauna being turned off unexpectedly in the evening. Your comfort and satisfaction are of the utmost importance to us, and we truly apologize that we did not meet your expectations in these areas. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Nicolas Goureau General Manager

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Other web-users rate our hotel

  • 1,168 reviews 8.8/10 Location
  • 1,297 reviews 7.2/10 Room
  • 1,372 reviews 8.4/10 Service
  • 19 reviews 8.9/10 WiFi
  • 638 reviews 7.9/10 Breakfast
  • 519 reviews 8.2/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.