Novotel Genève Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,249 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Wellness area with sauna, hammam and fitness room

  • 5 meeting rooms, close to a number of prestigious institutions

  • In the center of Geneva and close to the lake

  • Bar and restaurant with modern decor and French cuisine

  • First hotel in Europe to receive The PLEDGE on Food Waste certification

Our accommodation(s)

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Hotel location

Novotel Genève Centre

Rue de Zurich 19
1201 GENEVA
Switzerland

GPS:46.211635, 6.147291

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

From breakfast to lunch, dinner or a tasty little snack, Novotel provides balanced choices and à la carte service 24/7 at all its hotels. At Novotel, you can count on enjoying a relaxing meal in a friendly, stylish setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,249 reviews

TripAdvisor Rating  3.5/5  1,704 reviews

Nice location, good hotel

Customer review rating 4.5/5

Aa Families - Confirmed reviews ALL

The hotel is very near to the lake and the center. New hotel, clean, usual Novotel level.

Dear Guest, Thank you for taking the time to share your review. We're delighted to hear you appreciated our convenient location near the lake and the heart of the city. It's great to know that you found our establishment to be up to the clean and modern standards we strive for. The entire team looks forward to welcoming you back. Kindest regards, Nicolas Goureau General Manager

Good stay

Customer review rating 4.0/5

Wesam Business - Confirmed reviews ALL

Was good stay, the pillows are too small, not sure why they dont have bigger once's. At breakfast to order omelet or other eggs you need to pay extra charge which doesn’t make sense

Dear Wesam, Thanks for taking the time to share your opinions on your visit to our hotel. We're delighted to hear that you had a good stay at our hotel. Regarding the pillows, our guests typically find them to be comfortable, and we offer two pillows per person with the option to request extra for added comfort. We apologize if they did not meet your expectations. As for the breakfast, our buffet includes a variety of selections, and we aim to cater to different preferences by offering additional cooked-to-order options such as omelets for a small fee, ensuring the freshness and quality of each dish. We do hope that we will be able to welcome you back on a future occasion. Best regards, Nicolas Goureau General Manager

Good stay. Room a bit hot.

Customer review rating 3.5/5

Liza Families - Confirmed reviews ALL

Nice service and well located for an overnight pit stop.

Dear Liza, We are grateful for the time you took to review your recent stay. We're delighted to hear that you found our service commendable and our location convenient for your needs. It's always rewarding to know when our guests have a positive overall experience. Regarding the temperature in your room, we understand that comfort is key, and our hotel offers individual air conditioning controls, allowing for a -/+ 2 degrees adjustment. We also have additional fans available upon request, ensuring that our guests can tailor the room environment to their preference. We regret to hear that the air conditioning did not meet your expectations and would like to assure you that guest comfort remains a top priority for us. We would be delighted to welcome you back for another stay in the future. Best wishes, Nicolas Goureau General Manager

Good location, old room

Customer review rating 2.5/5

Martim Families - Confirmed reviews ALL

Location is good, but the room is old-fashioned and I would say is a 3 star rather than a 4 star hotel.

Dear Martim, Thank you for sharing your thoughts on your recent stay with us. We are delighted that you found our location to be convenient, as we take pride in our central position close to Lake Geneva and various attractions. In regards to your comments about the room conditions, we want to assure you that our hotel has recently undergone renovations, including updates to carpets, room doors, and bathroom fixtures in 2020, to ensure a modern and comfortable experience for our guests. We are committed to maintaining our 4-star standards and guest satisfaction remains our top priority. We hope we have the opportunity of seeing you again in the future. Kind regards, Nicolas Goureau General Manager

Good location

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Friendly staff and good breakfast choice

Dear Guest, Thank you for this review. We're delighted to hear you appreciated our convenient location and the variety of options at our breakfast buffet. Our team is also pleased to know their friendliness contributed positively to your stay. We regret to hear about your experience with the cleanliness of the bathroom. Please be assured that we uphold very high standards of cleanliness and your feedback is crucial in our continuous efforts to improve our services. We hope to have the opportunity of welcoming you again in the future. Best wishes, Nicolas Goureau General Manager

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Other web-users rate our hotel

  • 1,076 reviews 8.6/10 Location
  • 1,309 reviews 7.2/10 Room
  • 1,422 reviews 8.6/10 Service
  • 18 reviews 8.8/10 WiFi
  • 625 reviews 8.5/10 Breakfast
  • 502 reviews 8.3/10 Cleanliness
  • 7 reviews 1.4/10 Pool

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