Novotel Genève Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,234 reviews

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Novotel Genève Centre - Image 1
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Rue de Zurich 19, 1201 GENEVA, Switzerland

Description

Hotel extras

  • Wellness area with sauna, hammam and fitness room

  • 5 meeting rooms, close to a number of prestigious institutions

  • In the center of Geneva and close to the lake

  • Bar and restaurant with modern decor and French cuisine

  • Green Key certified hotel

Our accommodation(s)

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Hotel location

Novotel Genève Centre

Rue de Zurich 19
1201 GENEVA
Switzerland

GPS:46.211635, 6.147291

Telephone
Fax +41 22 909 90 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Breakfast, lunch, dinner or a simple gourmet break, the Novotel dining areas offer balanced menus and 24-hour service in all hotels. A real retreat in a warm and contemporary setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,234 reviews

TripAdvisor Rating  3.5/5  1,715 reviews

Central, Clean, Welcoming

TripAdvisor rating 5.0/5

Sansunseeker TripAdvisor review

We only stayed for 1 night (me, hubby and 14 yr old daughter) but it was a wonderful stay, the staff were very welcoming when we arrived and we were able to check in by 1pm. The room was spacious enough considering we had two double beds and the shower was great, plenty of hot water and clean. Most importantly it was very central to all the main attractions of Geneva, shops and bars. The hotel sent us a city pass prior to arrival by email (we booked via booking.com) which allowed us free passage on the yellow boats from one end of the lake to the other. Catch the m1 or m2 boats to get to the flower clock and Jet D’eau. These boats arrive every few minutes and are a great way to travel across the lake and with the pass they are free! The pass also allows you to get from the airport train into Geneva centre within minutes. I would certainly stay here again as it was everything we required, they even held onto luggage for us for two days whilst we headed to Annecy for a couple of days. (From Geneva we had booked a blabla bus to Annecy in France 🇫🇷 checkout my review of the stay there)

Dear Guest, Thank you for this great review. We are truly delighted that your brief visit to Novotel Genève Centre was marked by a welcoming atmosphere and efficient services. Our team takes great pride in offering comfortable accommodations and ensuring that our guests can take advantage of our central location to explore the beautiful city of Geneva. It's fantastic to hear that the room met your expectations in terms of space and cleanliness, and that the shower provided the comfort you needed after a day out. Moreover, the city pass, a small token from us to enhance your travel experience, seems to have been a useful addition to your explorations, providing you with convenient access to the picturesque lake crossings and efficient transport links from the airport. We're also pleased to note that our luggage storage service contributed to a more carefree continuation of your travels to Annecy. We look forward to welcoming you back soon. Kind regards, Nicolas Goureau General Manager

Very nice hotel and service

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Very well received by Adele. Good location, a great perk of free ride ticket.

Dear Guest, Thank you for such a positive review. We are very glad to hear that your stay with us at Novotel Genève Centre was a pleasurable one. We are delighted that you appreciated the warm welcome provided by Adele, our convenient location in the heart of Geneva, and the complimentary transportation ticket which is part of our efforts to provide a seamless travel experience. It's also heartening to know that our hotel's services contributed positively to your visit. It would be our pleasure to have you return on another occasion. Very best wishes, Nicolas Goureau General Manager

Well located, kind staff

Customer review rating 4.5/5

Corina Business - Confirmed reviews ALL

It was amazing, everything was clean and food is tasty. The one thing that can be improved is the air conditioning sistem. It was cold in the number. I would have liked to have an option on hitting the temperature in the room higher than 23 degrees.

Dear Corina, We would like to thank you for this review about your recent experience in our hotel. We are thrilled to hear that our hotel’s cleanliness and the quality of our food met your expectations, reflecting our commitment to providing exceptional service and dining experiences. However, we regret to learn that the temperature in your room did not provide the level of comfort you desired. Our hotels are equipped with individual air conditioning systems that comply with local environmental regulations, which sometimes limits our ability to adjust the temperature beyond a certain range. Extra fans are always available upon request, and we are currently reviewing our guests' preferences to ensure comfort for all stays. Moreover, we wish to remind you that our Executive Rooms offer additional features such as terraces where windows can be opened to adjust the room atmosphere to your liking. Nonetheless, we are pleased that you found the location of Novotel Genève Centre to your satisfaction, conveniently situated in the heart of Geneva and within walking distance to the lake and local attractions. We hope to welcome you back. Best wishes, Nicolas Goureau General Manager

welll located

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

helpful staff hapy to engage and help me with using my french and doing so patiently rather than rushing into English as is the case with many people/shops/fcilities in Geneva. thank you for your patience

Dear Guest, Thank you for taking the time to review your stay. It is rewarding to know that our service made a positive impact on your stay. We are delighted that you appreciated our staff's willingness to assist you with your French, which is part of our commitment to providing personalized and attentive service. It is great that you found our location to be convenient, allowing you to explore Geneva with ease. However, we apologize for the oversight regarding our towel policy. We aim to be environmentally conscious by not replacing towels that are not left on the floor, and it seems we fell short in this instance. Additionally, we understand your concerns about the speed of our internet connection and the quality of our food and beverages. We value your feedback as it helps us to continuously improve our guest experience. Finally, we are pleased that any issues you encountered were swiftly addressed by our team. Your satisfaction is our top priority, and we look forward to having the opportunity to exceed your expectations in the future. We are looking forward to welcoming you again. All the best! Nicolas Goureau General Manager

Good stay, well located.

Customer review rating 5.0/5

Diana M. Business - Confirmed reviews ALL

Polite and helpful staff. Excellent service. Delicious and varied food. Clean rooms.

Dear Diana, Thank you for such a positive review. We are truly uplifted to hear that your stay at Novotel Genève Centre was a memorable one. We are delighted that you enjoyed our central location, the courteousness of our staff, and the high standards of service that we pride ourselves on. Your appreciation for the variety and taste of our food offerings, as well as the cleanliness of our rooms, is very encouraging for us. Additionally, it is wonderful to know that our efforts in sustainable development have resonated with you. It would be our pleasure to have you return on another occasion. Very best wishes, Nicolas Goureau General Manager

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Other web-users rate our hotel

  • 1,084 reviews 8.7/10 Location
  • 1,283 reviews 7.3/10 Room
  • 1,378 reviews 8.6/10 Service
  • 15 reviews 8.5/10 WiFi
  • 613 reviews 8.2/10 Breakfast
  • 517 reviews 8.1/10 Cleanliness
  • 66 reviews 5.2/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.