Novotel Genève Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 2,848 reviews

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Novotel Genève Centre - Image 1
Novotel Genève Centre - Image 2
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Rue de Zurich 19, 1201 GENEVA, Switzerland

Description

Hotel extras

  • Wellness area with sauna, hammam and fitness room

  • 5 meeting rooms, close to a number of prestigious institutions

  • In the center of Geneva and close to the lake

  • Bar and restaurant with modern decor and French cuisine

  • Green Key certified hotel

Our accommodation(s)

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Hotel location

Novotel Genève Centre

Rue de Zurich 19
1201 GENEVA
Switzerland

GPS:46.211635, 6.147291

Telephone
Fax +41 22 909 90 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMETBAR BY NOVOTEL

The Novotel Geneve Centre offers a contemporary bar with a modernist touch. This is the ideal place for business appointments or drinks with friends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,848 reviews

TripAdvisor Rating  3.7/5  1,746 reviews

Customer review rating 4.5/5

Jyotsna R. T. Friends - Confirmed reviews ALL

Very helpful and courteous staff

Dear Jyotsna R., Thank you very much for these kind comments. We are thrilled you had a great stay at Novotel Genève Centre. We are delighted you appreciated our team’s support, especially Nick who made your visit memorable. We look forward to welcoming you back on a future visit. Kind regards, Nicolas Goureau General Manager

Housekeeping let the hotel down

TripAdvisor rating 3.0/5

Lilylen Families - TripAdvisor review

I stayed at Novotel Geneva for 5 days, and overall it was okay. The best thing about it is definitely the location — it’s right by the train station, so getting around was really easy. What let it down for me was the housekeeping. Condiments weren’t topped up at all during the stay, the bed cover wasn’t changed even though it had a visible mark on it, and the rubbish on the table was left there. Even a dirty glass I used stayed in the room the whole time. The hotel itself is fine, but the housekeeping really needs improving.

Customer review rating 1.0/5

Muhammad A. H. Solo - Confirmed reviews ALL

When you enter the room you feel like that you have entered in 1930's. Chair was broken

Dear Muhammad A., Thank you for taking the time to share your feedback. We are sorry to hear that your overall experience did not meet your expectations. We do regret that the condition of the rooms and the value for money did not align with your expectations. We would like to inform you that you have been upgraded from a Standard room to a Superior room for your stay. Regarding your request for an early check-in, please note that it is subject to availability, and unfortunately, our hotel was fully booked the day before your arrival, which limited our ability to accommodate this request. We do hope that you might consider visiting us again in the future. Kind regards, Gregory Viandaz, Operations Manager

Customer review rating 4.5/5

Andrzej T. W. Couples - Confirmed reviews ALL

Vey helpful recetion, well equipped and quiet room, very good service.

Dear Andrzej T., Thank you for positively reviewing your visit. It’s wonderful to know your experience at Novotel Genève Centre left such a positive impression. We’re delighted our reception team could make your arrival seamless and that your room provided the comfort and tranquility needed for a relaxing stay. Our staff strives to deliver attentive service, and your acknowledgment means a great deal. As a valued Diamond member, we’re also pleased you found value in booking through the Accor ALL App—it’s always our goal to enhance your stay with exclusive benefits. It would be a pleasure to welcome you back in the future. Kind regards, Nicolas Goureau General Manager

Customer review rating 5.0/5

Daniel H. Business - Confirmed reviews ALL

Great lunches, very helpful staff

Dear Daniel, Thank you for this high rating. We are delighted that your stay at Novotel Genève Centre met your expectations. It’s wonderful to know you had such a positive visit. Our team is thrilled that you enjoyed the dining options and found our staff supportive during your business trip. Being ALL Classic members allows you to benefit from direct booking perks via our app, which we hope added convenience to your arrangements. With our central location near Lake Léman and transport links, we’re glad it contributed to a smooth stay. We look forward to welcoming you back, whether for work or leisure. We hope to welcome you back in the future. Best wishes, Nicolas Goureau General Manager

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Other web-users rate our hotel

  • 1,158 reviews 8.8/10 Location
  • 1,272 reviews 7.3/10 Room
  • 1,407 reviews 8.6/10 Service
  • 19 reviews 7.8/10 WiFi
  • 630 reviews 8.3/10 Breakfast
  • 502 reviews 8.4/10 Cleanliness
  • 70 reviews 8.5/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.