Mercure Hotel Frankfurt Eschborn Sued

Customer review rating (ALL Rating) 4.1/5 54 reviews

Best price
guarantee
Mercure Hotel Frankfurt Eschborn Sued - Image 1
Mercure Hotel Frankfurt Eschborn Sued - Image 2
Mercure Hotel Frankfurt Eschborn Sued - Image 3
Mercure Hotel Frankfurt Eschborn Sued - Image 4
Frankfurter Strasse 71-75, 65760 ESCHBORN, Germany

Description

Hotel extras

  • 125 comfortable rooms with free WIFI

  • 2 conference rooms accommodating up to 80 people

  • Kukime Lobby Shop with snacks and chilled beverages

  • Particularly easy to reach via the S-Bahn and excellent connections to the A5 and A66 highways

  • Ideally located in the industrial area of Eschborn Süd

Our accommodation(s)

Hotel location

Mercure Hotel Frankfurt Eschborn Sued

Frankfurter Strasse 71-75
65760 ESCHBORN
Germany

GPS:50.136269, 8.572475

Telephone
Fax +49 6196 7790500

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

HOTELBAR PIERROT

In our bar "Pierrot" you have the opportunity to enjoy a cold beer or a good wine. Of course, we also serve other drinks as well as various small dishes and pizzas from our Kukumi Shop.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  54 reviews

TripAdvisor Rating  3.5/5  175 reviews

good business stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

well located, clean and comfortable rooms

Dear Guest, Thank you for taking the time to share your review. We're thrilled to hear that your stay was to your satisfaction. We are delighted that you appreciated the well-situated location of our hotel, the cleanliness of our rooms, and the overall comfort during your stay. Our team takes great pride in offering a clean environment and a relaxing atmosphere that meets the needs of our guests. Moreover, we're glad that you found our rooms to be comfortable, reflecting our commitment to providing modern and well-appointed accommodations. We hope we will have the opportunity to see you again in the future. Best regards, Sandra Schumacher-Bazzoli, General Manager

Alles bestens

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Top

Liebe Gast, vielen Dank für Ihr positives Feedback! Wir haben uns sehr gefreut, dass Sie nicht nur einen angenehmen Aufenthalt hatten, sondern auch mit Ihrem Zimmer rundum zufrieden waren und mit unserem leckeren Frühstück gut gestärkt in den Tag starten konnten. Mit freundlichen Grüßen, Sandra Schumacher-Bazzoli, General Manager

Poor environment

Customer review rating 2.0/5

Markus H. Business - Confirmed reviews ALL

- One of two Elevator permanent out of order, it is not the first time since I am visiting this hotel, poor! - During Check in I got asked about the Invocing Address: My Business Address and it got entered/noted, but at Check out it was again requested, since my PRIVATE Address was on the invoice....... I was now serveral times in this hotel and Mercure systems are not able to store my business address.... very poor! FYI: my room was 407, but this may my last stay in this hotel or even with Mecure, there are some competitors in this district for similar price but better prepared/equippted

Dear Markus, Thank you for taking the time to share your feedback. We are pleased that you found our hotel cleanliness to be satisfactory, as we strive to maintain a high standard of cleanliness for our guests. We regret to hear about the issues you encountered during your stay, such as the inconvenience with the elevator and the mix-up with your invoicing address. We understand that accurate data management is crucial for our guests' convenience, and we apologize for the oversight. Furthermore, we empathize with your concern regarding the sink in your room and the subsequent temporary solution that was provided. We also acknowledge your feedback on the cost-performance ratio and will take it into serious consideration as we continually aim to offer value to our guests. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Sandra Schumacher-Bazzoli, General Manager

Excellent

Customer review rating 5.0/5

Amol Business - Confirmed reviews ALL

Easy access and nice location. Not too far from Airport.

Dear Amol, Thank you for taking the time to share your review. We are thrilled to hear that your stay at the Mercure Hotel Frankfurt Eschborn Süd was a positive one. We are delighted that you appreciated the easy access and our convenient location, which is indeed not too far from the airport and offers seamless connectivity to the financial hub of Frankfurt. We hope we will have the opportunity to see you again in the future. Best regards, Sandra Schumacher-Bazzoli, General Manager

Dissatisfied by the room

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Many on in the room, needed to change

Dear Guest, Thank you for taking the time to share your feedback. We apologize for the inconveniences you encountered during your stay at our hotel. It is of utmost importance to us that our guests have a comfortable and enjoyable experience, and it seems we fell short in this instance. Regarding the issues with the door lock and the bedside light, we understand the discomfort and frustration that such malfunctions can cause. We regularly maintain our facilities to prevent such occurrences; however, it appears that we missed addressing these concerns prior to your stay. We also regret to learn about the inconsistencies with the shower temperature and the air conditioning in your room. Our team is dedicated to providing a restful environment, and it is clear that we have not fulfilled this commitment in your case. The comfort and safety of our guests are always a priority, and we are taking steps to ensure that our accommodations are thoroughly checked for functionality. We would like to point out that our team is highly regarded for their attentiveness and service, and your feedback is taken very seriously as we strive to maintain the high standards expected of us. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Sandra Schumacher-Bazzoli, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 41 reviews 8.1/10 Location
  • 78 reviews 5.7/10 Room
  • 72 reviews 7.2/10 Service
  • 36 reviews 4.7/10 Comfort
  • 34 reviews 8.7/10 Cleanliness
  • 34 reviews 6.1/10 Breakfast
  • 30 reviews 3.4/10 Vibe
  • 23 reviews 2.3/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Eschborn

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.