Mercure Hotel Frankfurt Eschborn Sued 4 stars

Name: Mercure Hotel Frankfurt Eschborn Sued
Address: ESCHBORN, 65760, GERMANY
Telephone: (+49)6196/77900
Rating: 4.1

Customer review rating 4.1/5 1,178 reviews

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Mercure Hotel Frankfurt Eschborn Sued

Hotel for travellers looking for local and authentic experiences

Dear guest, we would like to welcome you to the Mercure Hotel Frankfurt Eschborn Süd!

Mr. STEFAN ROESL, Hotel Manager

The 4-star Mercure Hotel Frankfurt Eschborn Süd has good transport links as it is located near the international financial and economic center of Frankfurt and close to the offices of high-profile companies. Our hotel has 125 air-conditioned rooms with free WIFI and high-speed Internet. We offer 2 meeting rooms for events. Arrival: The hotel is 6.2 miles (10 km) from Frankfurt main train station, 9.3 miles (15 km) from the airport and just 0.6 miles (1 km) from the A3, A5 and A66 highways.

Our hotel is centrally located in the financial center of Eschborn, just a few minutes away from the S-Bahn, the ideal connection to Frankfurt fair and the city center.

Eschborn has been dubbed a "boom town." Part of the economically prosperous Rhine-Main region, it is one of the fastest developing locations in the area. The fact that Ernst & Young, Deutsche Bank, IBM and LG all have offices here speaks for itself.

Hotel extras

125 comfortable hotel rooms with free WIFI
2 conference rooms accommodating up to 80 people
Paid parking garage
Particularly easy to reach via the S-Bahn and excellent connections to the A5 and A66 highways
Ideally located in the industrial area of Eschborn Süd

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Public outdoor parking
- Public indoor parking (Paying)
- Bus/coach parking area
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowedPaying
Babysitting on requestPaying
Air conditioned
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- German
- English
- French
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 10AM (Paying) Need access to your room from 10am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying) Want to keep your room until 6pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Laundry
- Dry cleaning / Ironing
- Shoe shine machine
Boutiques/shopping
- Currency exchange
- Gift shop/newspaper shop
- Hairdressing salon (Nearby)
Porter

BreakfastPaying
2 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 06:30-23:00
- Opening hours : Week-end 06:30-23:00

Babysitting on requestPaying
Golf courses (Nearby)
TennisPaying
- Clay tennis court (Paying) (Nearby)
- Outdoor tennis court (Paying) (Nearby)
Outdoor sports (Nearby)

2 meeting room(s)
Self service business centre
Copy/print service available

Due to current legal regulations, hotels can only be booked by non-tourist guests until further notice. You must therefore confirm in writing prior to arrival that your trip is not based on a tourism-related event. Please also note the exceptions in certain federal states. We would like to point out that in the public areas of the hotels you must always wear a mouth and nose protector. Many thanks for your understanding.

Hotel location

Mercure Hotel Frankfurt Eschborn Sued

Frankfurter Strasse 71-75
65760
eschborn
germany

Tel: +49619677900

Fax: (+49)6196/7790500

Contact email :

Check-in from 15h00

Check out up to 12h00

S3 : S3 ESCHBORN SUED

By plane
FRANKFURT At 14.63km / 9.09 miles
By plane
KOELN BONN At 169.4km / 105.27 miles
By car
ESCHBORN Richt. Kassel At 3km / 1.86 miles
By car
ESCHBORN SOUTH/Richt. Wiesbaden At 1.8km / 1.12 miles
By train
ESCHBORN SUED At 0.59km / 0.37 miles
By train
FRA RAILWAY STATION At 9.72km / 6.04 miles

GPS :50.136269, 8.572475

Our accommodation(s)

The 4-star Mercure Hotel Frankfurt Eschborn Süd offers a choice of Standard and comfortable Privilege rooms. The 125 rooms are air-conditioned and are equipped with free WIFI and DSL. One child aged up to 15 can stay in your room free of charge. Pets are welcome (for a charge of EUR 10/night). Our laundry service is available on weekdays to take care of your clothing and laundry.

Standard Room with king size bed

Max. number of persons: 2
Area: From 21 m² / 226 sq ft

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products
Direct dial telephone

Standard room with 2 single beds

Max. number of persons: 2
Area: From 21 m² / 226 sq ft

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products
Direct dial telephone

Superior room

Max. number of persons: 2
Area: From 21 m² / 226 sq ft

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products
Direct dial telephone

Rooms

Our restaurants and bars

HOTELBAR PIERROT

In our bar "Pierrot" you have the opportunity to enjoy a cold beer or a good wine. Of course, we also serve other drinks as well as various small dishes and pizzas from our Kukumi Shop.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Kukimi Shop im Lobby Bereich

Your meetings and events

Our meeting rooms

Number of meeting rooms: 2
Maximum size: 79 m²
Maximum capacity: 60 people

Find out more

Well located for short business trip

Klm.lge Business - 25/01/2020 Confirmed reviews ALL

Quick and easy checkin/out. Friendly staff. Clean rooms. Very good breakfast.

Dear Mihaly K., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Sued. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Also we would be happy, if you also can vote on google for us. Sincerely, Stefan Rösl /General Manager

Business-Trip to Eschborn

Frank B. Business - 13/01/2020 Confirmed reviews ALL

Usual accommodation experience at Mercure: clean and convenient room, friendly personal.

Dear Frank B., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Sued. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stefan Rösl General Manager

Good hotel during the week. Weekends are to be avoided.

Johan Business - 25/10/2019 Confirmed reviews ALL

I liked the hotel and the amenities. However there where some drawbacks to this hotel. From Friday evening it's deserted. And while I understand that they close there restaurant if there is not enough takers. I don't see me using a microwave to eat when I'm on a business trip.

Dear Johan S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Eschborn Sued. I am sorry that your experience did not meet all of your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stefan Rösl General Manager

Nothing seemed to work well

Peter Business - 21/09/2019 Confirmed reviews ALL

The key card to my room repeatedly didn't work, necessitating repeated trips to Reception to get it fixed. Staff did not apologise. One of the elevators was dangerously faulty - the door would close, open, close, open repeatedly. The lights in the elevator buttons would not work. Very scary really.

Business trip

Quest27606708422 Business - 05/07/2019 TripAdvisor review

Lobby/bar area extremely warm. Bedroom too warm even with A/C. Bar not open Sunday evening or upon our return from dinner Monday evening. Bar hours listed as open until 1am. These are all factors that I will consider when returning to the area.

Dear guest, many thanks for your feedback. We apologioze, that we did not meet your expectations during your stay. We will work on to improve and hope , to welcome you again. bet regards

Very poor - manager did everthing to remedy however very unpleasant experience

I W. L. T. R. A. T. Y. Business - 12/04/2019 Confirmed reviews ALL

I was greeted by a rude hotel reception host. I requested a taxi and the taxi driver attempted to extort me or alternatively drop me off alongside a dual carriageway. When I reported the incident to the hotel receptionist I was asked if I am a taxi driver and told to just pay the amount or the police will be called. When I refused to pay and requested the police to be called the taxi driver drove off. I reported the incident to the hotel staff who where very unhelpful and quite frankly rude. The manager did however apologies the following day, however I feel it was too little too late.

Dear Sarvesh N., Thank y. for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Eschborn Sued. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As I have told y. in our nice conversation, I will have a talk to our employee and Front Office Manager to avoid situations like this for the future. We appreciate your sharing your concerns, and it is our hope that y. will give us the opportunity to better serve y. in the near future. Sincerely, Stefan Rösl General Manager

Anonymous Business - 03/03/2019 Confirmed reviews ALL

I saw that several foods are provided at the groound floor which are for guest to enjoy during weekends. Previously I ordered foods from delivery service, however, from now on, I can buy some foods and simply warm it by microwave. Also several dishes, drinks and snacks are also prepared. It will be really convenient and i am happy to have such a situation future !

Dear Hiroshi M., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Sued. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stefan Rösl General Manager

Very good coordination

Anonymous Business - 21/01/2019 Confirmed reviews ALL

Even though a short stay, hotel staffs were very kind and they coordinated well.

Generally ok but cannot compare with previous stays

Philip Business - 26/11/2018 Confirmed reviews ALL

As a member of Accor, I always stay at this hotel when I travel to Frankfurt area. I can get free beverages and snacks. This time is not free. This is not the problem. I checked out at 11/23 morning. When the receptionist gave me the receipt, I mentioned that I had breakfast and he may miss this. He said yes and try to do again. However, 10 min later I cannot get the receipt due to the system problem. He said the hotel will send me the receipt by email the next day. But, I didn't get it now. Three days passed.

good business hotel, meets my expectation

Anonymous Business - 25/10/2018 Confirmed reviews ALL

as usual, I'm visiting this hotel for almost 7 years more or less every week and experienced the usual service.

Sehr geehrter Herr B. , wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Frankfurt Eschborn Sued. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Stefan Rösl General Manager

Anonymous Business - 13/09/2018 Confirmed reviews ALL

Because next to hotel, there is some building which was under construction. They started to work at 6:00 am on Saturday, then it was bit loud to sleep longer. Except this point, hospitality and arrangement by hotel staffs were very good !

Very inconvenience

Ch S. Business - 28/07/2018 Confirmed reviews ALL

I surprised that there is no gym, sauna. It's ok I can understand because it's biz hotel. But very slow & unstable WIFI status. Last visit (24~26 fo Jul), WIFI not working and no solution. Can we call you 'biz hotel' then??????

Good service, well oiled machinery, makes for a good experience

Jesper V. Business - 27/07/2018 Confirmed reviews ALL

Smooth, seamless service on time and to the point. Like clockwork

Dear Jesper V., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Sued. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stefan Rösl General Manager

Friendly staff at a clean hotel

Anna Business - 26/07/2018 Confirmed reviews ALL

Quick check-in/check-out, friendly staff, clean room with a comfortable bed and AC, ok breakfast, but slow internet connection. The slow internet connection should be improved seeing as many business travellers may need to get some work done in the evening.

Dear Anna B., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Sued. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stefan Rösl General Manager

Nice, clean and welcoming hotel and staff members

Neil H. Business - 08/06/2018 Confirmed reviews ALL

Pleasant stay in a nice, clean and welcoming hotel. I found the staff members very helpful and approachable during my stay.

Dear Neil H., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Sued. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stefan Rösl General Manager

Better then ever

Anonymous Business - 14/05/2018 Confirmed reviews ALL

It was the first time since a long time that I had a perfect stay in that hotel. The only negative experience was that the coffee machine was not working. I tried to make a coffee and the coffee itself was only dripping out of the machine... it was less than an espresso in my cup. The machine is either defect or has to be decalcified.

Dear Holger W., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Sued. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks for your comments regarding the coffee machine. We will replace it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stefan Rösl General Manager

Pierre Business - 02/03/2018 Confirmed reviews ALL

all was ok, i have no sugestions.

Dear Pierre B., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Sued. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stefan Rösl General Manager

Good

Anonymous Business - 29/01/2018 Confirmed reviews ALL

Good hotel - I just had an issue with the room assignment when arrived as I was given the wrong room (already occupied) twice before getting the correct one. Apart from that, all was good.

Dear Edoardo G., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Sued. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stefan Rösl General Manager

Convenient

Jordi C. Business - 02/01/2018 Confirmed reviews ALL

I usually stay on the 5th floor but this last time. There was an annoyance last day as there was no hot water.

Dear Jordi C. Fabregas, Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Eschborn Sued. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. For the problem with the warm water in December we need to apologize. It was a technical error and the problem was solved on the same day. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stefan Rösl General Manager

low quality and service

Anonymous Business - 18/12/2017 Confirmed reviews ALL

internet very slow phone not working when i arrived no hot water restaurant closed without information

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