Mercure Hotel Frankfurt Eschborn Sued

Customer review rating (ALL Rating) 4.0/5 99 reviews

Best price
guarantee
Mercure Hotel Frankfurt Eschborn Sued - Image 1
Mercure Hotel Frankfurt Eschborn Sued - Image 2
Mercure Hotel Frankfurt Eschborn Sued - Image 3
Mercure Hotel Frankfurt Eschborn Sued - Image 4
Frankfurter Strasse 71-75, 65760 ESCHBORN, Germany

Description

Hotel extras

  • 125 comfortable rooms with free WIFI

  • 2 conference rooms accommodating up to 80 people

  • Kukime Lobby Shop with snacks and chilled beverages

  • Particularly easy to reach via the S-Bahn and excellent connections to the A5 and A66 highways

  • Ideally located in the industrial area of Eschborn Süd

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Hotel Frankfurt Eschborn Sued

Frankfurter Strasse 71-75
65760 ESCHBORN
Germany

GPS:50.136269, 8.572475

Telephone
Fax +49 6196 7790500

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

HOTELBAR PIERROT

In our bar "Pierrot" you have the opportunity to enjoy a cold beer or a good wine. Of course, we also serve other drinks as well as various small dishes and pizzas from our Kukumi Shop.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  99 reviews

TripAdvisor Rating  3.4/5  176 reviews

Poor service!

Customer review rating 1.5/5

Wl Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to review your stay. We are pleased that you enjoyed your welcome drink and felt recognized as a valued ALL member with Gold status. Our aim is to provide service that makes every guest feel special and appreciated. However, we regret to hear about the aspects of your stay that did not meet your expectations. We extend our sincere apologies for any inconvenience caused by the housekeeping greeting and the personal presentation you mentioned. Additionally, we understand the importance of fully functioning amenities in our rooms and are sorry to hear about the issues you experienced with the toilet flush and the empty shampoo vessel. As for the dining room, we apologize for the lack of staff presence to assist you during your meal. These points will be discussed with the relevant departments to ensure they are addressed. Finally, we are encouraged by the fact that you found value in our loyalty program and enjoyed your welcome drink. We will continue to strive for excellence in these areas, and across all of our services. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Nadine Flach, Hotelmanager

Good Hotel in a Business Area

Customer review rating 4.5/5

Jesús A. C. S. Business - Confirmed reviews ALL

Dear Jesús A., Thank you for taking the time to share your review. We are delighted to hear that your stay at our hotel was satisfactory, particularly in terms of cleanliness and comfort. We are pleased that you found the breakfast to our high standards and that our location was suitable for your business needs. Our proximity to the financial district and public transport ensures convenience for our guests. Nevertheless, we understand your concerns regarding the security of email correspondence and requesting card data. We take the protection of our guests' personal information seriously and adhere to strict security protocols to ensure privacy and safety. Finally, we are glad that you appreciated our commitment to maintaining a clean and welcoming environment, as our housekeeping team works diligently to ensure that each guest has a pleasant experience. We hope we will have the opportunity to see you again in the future. Best regards, Nadine Flach, Hotelmanager

Well located to have several meetings in the near area.

Customer review rating 4.5/5

Wooseung C. Business - Confirmed reviews ALL

Dear C., Thank you very much for this kind review of your recent stay. We are thrilled to hear that your stay at the Mercure Hotel Frankfurt Eschborn Süd was to your satisfaction. We are delighted that you appreciated the cleanliness of our rooms, the ample parking space at a reasonable cost, and the ease of booking through our website. It is great that you also enjoyed our strategic location, which is ideal for business meetings in the vicinity, and that our accommodations met your expectations. We look forward to seeing you again soon. Best regards, Sandra Schumacher-Bazzoli, General Manager

good stay, good location

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your review. We're thrilled to hear that your stay at our hotel was up to your expectations. We are delighted that you found the cleanliness of our rooms to be of a high standard, reflecting our commitment to providing a comfortable and spotless environment for all our guests. Moreover, it is great that our location served you well during your visit, offering convenience for both your business and leisure needs. However, we regret to hear that our breakfast selection did not fully meet your dietary preferences. We continuously strive to cater to the varied tastes of our guests and appreciate your feedback on the need for more vegan options. We will take your comments into consideration as we review and enhance our breakfast offerings. Nonetheless, we're pleased that the overall quality of your stay was satisfactory. Our hotel places great importance on the satisfaction of our guests, and it's heartening to know that we succeeded in providing you with a pleasant experience. Finally, we hope that the convenience of our location, with easy access to local attractions and transportation, enriched your time with us. We hope we will have the opportunity to see you again in the future. Best regards, Sandra Schumacher-Bazzoli, General Manager

Good stay

Customer review rating 4.5/5

Kanupriya Business - Confirmed reviews ALL

Dear Priya, We would like to thank you for this review about your recent experience in our hotel. It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Sandra Schumacher-Bazzoli, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 54 reviews 8.6/10 Location
  • 103 reviews 5.1/10 Room
  • 89 reviews 7.3/10 Service
  • 52 reviews 6.8/10 Cleanliness
  • 45 reviews 4.1/10 Comfort
  • 43 reviews 6.4/10 Breakfast
  • 34 reviews 7.5/10 Value
  • 34 reviews 1.9/10 Vibe

Powered by Trustyou

Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Our other establishments nearby

All our hotels in Eschborn

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.