ibis budget Krefeld Messe Duesseldorf 1 star

whorse issue was smell in shower

Hi We stayed for 2 nights in room 304. When booking in the special requests section we asked for a Non Smoking room. On arrival late on the 19 th we walked into the room. And the stink of stale cigarette hot us. As the reception was closed we had to endure. Thete were only 2 pillows, we prefer 4, the toilet did not flush. We found it distasteful to sleep but were tired after a busy day. We went to out good friends funeral on the 20th before reception opens and were back after. Leaving on the 21st before opening again. We were supporting our friends widower and family for the day. The purpose of our visit We had a few moments during the day to call. We were told that we HAD booked and asked for a smoking room. We are not happy with our stay. The room was bland, smelly and we were very happy to leave on the 21st. I stay in a lot of hotels, both quality and budget. This was one of tbe worse stays. I would like to ask for a refund as J feel my stay was do uncomfortable due to the above factors. Regards John T.

Good hotel located on best location of Krefeld.

It was a good experience and the location was awesome making all my movements easy.

I arrived at 10:30 which I know is way before check in time. On my arrrival, II told the man that i just wanted to come by and I was sure it was early to check in and the receptionist older man said in a rude tone "you can pay but not more" . My card didnt work directly and he was very unpolite about that. He didnt smile or provide what one would call "customer service". I wil NEVER stay in Ibis ever again and will never recommend my colleagues to do so.

Satisfied room was bit small but overall good clean and comfortable bed and breakfast is value for money.

had 3 nights during a conference in Düsseldorf. the location is fine close to the main station and parking was easy. However I will not book again as the noise from the street and the hallway is simply to loud. The same goes for the airconditon it sounded like someone was using a shower all the time. Maybe it is better in the rooms on the other side of the hotel. The room in itself was fine and clean. But not being able to rest is a dealbreaker for me after a long and busy day.

Smelly rooms, smelly hallways, dirty rooms, dirty carpets and walls, smoking in all rooms, the worst experience ever !

Better heating .extra clean towels. Pillows are bad .

Was looking for a budget friendly hotel close to Krefeld's Helios hospital and the train station. Small room, but met my needs. Hospitality, breakfast and service were excellent.

The stay was OK, but the room was poorly designed and the corridor was in bad repair. Chiefly, there was a missing electrical box leaving exposed wiring. The room itself was clean, but bizarrely designed. The light switch for the bathroom is for some reason not next to the bathroom door. The lighting in the bedroom was inadequate and could only be controlled from the bed. If you intend to use the sink, bring a plug because none is supplied. Also, the duvet is too small for a couple to share.

Very bad Very hot --AC not working . Reception unmanned when you need help Blind on window not operating . Windows open slightly but noise all night from drunken passer byes Could not sleep at all Ask for money to be refunded --total cost

Check in was simple and the staff were friendly and helpful. I was impressed by the fact that the room had air conditioning despite being a budget hotel which was helpful as I stayed during a heatwave.

Clean room, A/C worked well. No noise despite being so close to the train station. Very basic (no kettle ) but price I paid was around £45/€50 so I didnt expect much. I would stay here again. FYI cost a taxi from Dusseldorf airport was €55 to make up the word count!

Irritation that you cannot check in in the middle of the day or at least just leave your luggage at the hotel.