Mercure Tagungs & Landhotel Krefeld 4 stars

Customer review rating (ALL Rating) 4.3/5 730 reviews

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Description

Hotel extras

  • Near the airport and Messe Düsseldorf exhibition center

  • Award-winning conference center

  • Restaurant with an excellent wine selection

  • Fitness sauna and steam room

  • Breakfast served until 1pm on Sundays

Our accommodation(s)

Hotel location

Mercure Tagungs & Landhotel Krefeld

Elfrather Weg 5, Am Golfplatz
47802 KREFELD
Germany

GPS:51.384678, 6.605935

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  730 reviews

Customer review rating 5.0/5

Angelo C. Business - Confirmed reviews ALL

Its the place where you can relax after a business day. The rooms are large and very quiet. The elvator has soothing sounds, and the frestaurant is open till late considering German times. In the summer you can have a nice walk around the property

Dear Guest, Thank you for your positive feedback regarding your stay at our hotel. We are pleased to hear that you found the rooms comfortable and enjoyed the peaceful atmosphere. It is also gratifying to know that our restaurant hours suited your schedule and that you appreciated the surrounding area for a relaxing walk. We look forward to welcoming you back for another enjoyable stay. Kind regards, Ihr Mercure Tagungs & Landhotel Krefeld

Customer review rating 2.0/5

Katarzyna B. Business - Confirmed reviews ALL

In general the hotel is decent. Unfortunately there was lack of tool to prepare coffee and tea in the room as it was described in the offer as a room equipment. I reported this to reception immidiately upon arrival. Because it was late, they couldn't bring it immediately but they promised to fix it. I also received tea. Unfortunately the room was never restocked and they finally tried to charge me for a minibar item I never used. I really felt disappointed with Mercure brand.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the inconvenience you experienced due to the absence of coffee and tea preparation tools in your room. We strive to maintain a high standard of service, and it is regrettable that your expectations were not met in this instance. Furthermore, we appreciate your understanding regarding the delay in addressing your concerns and will ensure that our team is reminded of the importance of restocking room amenities promptly. Mit freundlichen Grüßen, Ihr Mercure Tagungs & Landhotel Krefeld

Customer review rating 4.5/5

Christian S. Business - Confirmed reviews ALL

Excellent food and service at the bar!

Dear Guest, Thank you for your kind words regarding our food and bar service. We are delighted to hear that you enjoyed your experience at our hotel. Your feedback is greatly appreciated and motivates our team to continue delivering excellent service. Kind regards, Ihr Mercure Tagungs & Landhotel Krefeld

Customer review rating 4.5/5

Kevin H. Business - Confirmed reviews ALL

Nice stay, needed to be at Messe Düsseldorf and had the car with me, so this was a good option. Are in the bar which was great - friendly staff. Good room, decent shower, nice to have a fridge.

Dear Mr. H., Thank you for your kind words about your recent stay at our hotel. We are delighted to hear that you found our location convenient for Messe Düsseldorf and enjoyed the amenities, including the bar and your room. Your positive feedback regarding our staff is greatly appreciated. With kind regards, Your Mercure Tagungs & Landhotel Krefeld

Customer review rating 4.0/5

Arun Y. Families - Confirmed reviews ALL

Stayed here for 1 night only , mainly for the restaurant. Breakfast was amazing, so many options. Dinner was also very good. Nice to have vegetarian and vegan options available. There wasn’t a play area for kids but overall this is a very nice hotel to stay at.

Dear family Y., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our breakfast and dinner offerings, particularly the variety of vegetarian and vegan options. We hope to welcome you back soon for another pleasant experience. With kind regards, Your Mercure Tagungs & Landhotel Krefeld

Other web-users rate our hotel

  • 221 reviews 9/10 Location
  • 427 reviews 6/10 Room
  • 421 reviews 8.8/10 Service
  • 8 reviews 8.3/10 WiFi
  • 232 reviews 8.8/10 Breakfast
  • 186 reviews 5.4/10 Cleanliness
  • 153 reviews 6.1/10 Vibe
  • 70 reviews 4.3/10 Value

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