Mercure Tagungs & Landhotel Krefeld 4 stars

Customer review rating 4.4/5 1,606 reviews
Mercure Tagungs & Landhotel Krefeld
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Room 1

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Hotel extras

  • Near the airport and Messe Düsseldorf exhibition center

  • Award-winning conference center

  • Restaurant with an excellent wine selection

  • Fitness sauna and steam room

  • Breakfast served until 1pm on Sundays

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Golf
  • Sailing facilities (Nearby)
  • Other sports activities
Business services
  • 27 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Tagungs & Landhotel Krefeld

Elfrather Weg 5
Am Golfplatz
47802
krefeld
germany

Tel: +4921519560

Fax: (+49)2151/956100

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    DUESSELDORF AIRPORT At 25km / 15.54 miles

  • By train

    KREFELD At 7km / 4.35 miles

GPS :51.384678, 6.605935

Our accommodations

Our 4-star superior Mercure Tagungs- & Landhotel Krefeld offers 155 comfortable and air-conditioned rooms, including three specially adapted rooms for guests with reduced mobility as well as spacious family rooms, some of which have a balcony. Two children up to 12 may stay in your room free of charge. All rooms have free WIFI and high-speed Internet. Your pets are also welcome at the Mercure Tagungs- & Landhotel Krefeld.

Accessible room

Superior Room with 2 Single Size Beds

  • Max. number of persons: 4
  • Area: From 25
  • Views: Golf view, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Superior Room with king-size bed

  • Max. number of persons: 2
  • Area: From 25
  • Views: Golf view, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Privilege Room with queen-size bed and balcony

  • Max. number of persons: 2
  • Area: From 30
  • Views: Park view, Panorama view, Patio, Golf view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Privilege Room with queen-size bed and balcony

  • Max. number of persons: 4
  • Area: From 30
  • Views: Golf view, Panorama view, Patio, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Standard Room with king-size bed

  • Max. number of persons: 4
  • Area: From 22
  • Views: Park view, Golf view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Standard Room with a double bed

  • Max. number of persons: 4
  • Area: From 22
  • Views: Golf view, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Superior Suite with a double bed

  • Max. number of persons: 4
  • Area: From 50
  • Views: Panorama view, Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Our restaurants and bars

AUGENBLICK

Type of cuisine: International

MAKE THE MOMENT LAST! WE CONTINUALLY OFFER NEW CULINARY CREATIONS THAT ARE MADE USING FRESH, HIGH-QUALITY PRODUCE FROM LOCAL MARKETS.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TREFFPUNKT

Photo non contractuelle / Strictly non binding

That gut feeling of being in the Rhineland. The best things to come from the Lower Rhine region, and of course from its waters: Fresh, regional cuisine that always has new, international twists. The Rhineland is not just a place, it's a feeling.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 27

  • Maximum size: 299

  • Maximum capacity: 280 people

  • Maximum banquet capacity: 230 people

Find out more

Our guest reviews for
Mercure Tagungs & Landhotel Krefeld

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,606 reviews

tripadvisor

TripAdvisor Rating 4.0/5

316 reviews

Perfect stay with execellant service and surroundings

Customer review rating 4.4/5

Alan Families - 18/02/2020 Confirmed reviews ALL

A perfectly well positioned hotel with excellent service in a clean and hygienic hotel with wonderful facilities, it is a pleasure to stay in this hotel, the breakfast and meals are of very high quality which is well worth the experience to cherish.

Dear Alan W., We very much appreciate your comments regarding your stay at the Mercure Tagungs & Landhotel Krefeld. It was a pleasure for us to welcome you and your family at our hotel. Many thanks for your positive feedback. Many thanks also for your comment, that you have not got your voucher for welcome drink at the bar. I am sorry and will take of it next time and introduce the reception team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Have a good time for you and your familiy and hope to welcome you soon. Sincerely, i.A. Walter Sosul General Manager

Super

Customer review rating 4.4/5

Anonymous Business - 16/02/2020 Confirmed reviews ALL

Workshop

Dear Sayim K., We very much appreciate your comments regarding your stay at the Mercure Tagungs & Landhotel Krefeld. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a good time. Sincerely, i.A. Walter Sosul General Manager

enjoyable stay, would recommend

Customer review rating 4.4/5

J Business - 06/02/2020 Confirmed reviews ALL

fast check in and check out. Nice room and very good food. Missing were some chargers for electric vehicles

Dear Jonathan E., We very much appreciate your comments, it is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, i.A. Walter Sosul Gerneral Manager

Leakage in the bathroom not repaired

Customer review rating 4.4/5

S. Business - 30/01/2020 Confirmed reviews ALL

I was a little bit disapointed because I came several times to the hotel with nice experience and this time I had a big leakage of water in the bathrrom that made it nearly impossible to take a shower. I told it to the reception the first morning but it wasn't repaired at night when I came back. I think this kind of issue should be solved within a day.

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Mercure Tagungs & Landhotel Krefeld. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We feel very sorry,that their were some technical problems, which were not solved directly. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. In case of the non professional stay, we allow us to credit some points to your All Accor Live Limitless Card. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Have a good time. Sincerely, i.A. Walter Sosul General Manager

Superb

Customer review rating 4.4/5

X Solo - 30/01/2020 Confirmed reviews ALL

.

Dear Karoly A., We very much appreciate your comments regarding your stay at the Mercure Tagungs & Landhotel Krefeld. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, i.A. Walter Sosul General Manager

Poor quality for money combined with poor behavious in reception

Customer review rating 4.4/5

Dr. A. P. Business - 29/01/2020 Confirmed reviews ALL

Since this is not the first time I have issues with being booked in room 237, I would like to highlight that to my, modest, opinion the room service provided are poor for the money spent. Whilst this time the room was cleaner than last time, there was an issue with the draining of the water in the sink. I had to remove manually the tap so as the water to empty. Upon mentioning this to the reception, I got an angry reaction that "this is how the sinks operate in Germany". I think that it would have been better just mentioning we would have a look and see how can we help.

Dear Mr. P., Thank you for taking the time to tell us about your experience at the Mercure Tagungs & Landhotel Krefeld. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. For future we have left a notice in your profil, that you will get another room as 237. Additional we would like to upgrade you in one higher category for your next stay. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at our hotel. Sincerely, i.A. Walter Sosul General Manager

A very congenial location and and hotel experience

Customer review rating 4.4/5

Alan Families - 11/01/2020 Confirmed reviews ALL

Staying in this hotel is a great pleasure, the staff are excellent and very welcoming, the hotel rooms are very clean and well set out, the experience of the breakfast never fails to provide high quality.

Dear Mr. W., We very much appreciate your comments regarding your stay at the Mercure Tagungs & Landhotel Krefeld. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, i.A. Walter Sosul General Manager

Another nice stay at the Mercure T&L in Krefeld

Customer review rating 4.4/5

Jos Q. Families - 07/01/2020 Confirmed reviews ALL

We like this hotel because the rooms are larger than other hotels. When traveling with children, a room can comfortably accommodate 2 adults and a child. The area where the hotel sits is very peaceful. The hotel is well preserved and maintained.

Dear Jose Q., We very much appreciate your comments regarding your stay with your family at the Mercure Tagungs & Landhotel Krefeld. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a good time for you and your family. Sincerely, i.A. Walter Sosul General Manager

Clean, modern with friendly staff

Customer review rating 4.4/5

Laurence Couples - 02/01/2020 Confirmed reviews ALL

Very convenient for us, we have family nearby. The rooms are nice and the facilities good. Some of the rooms need the stains from carpets and curtains removing. The breakfast is not cheap, but is very good. We had to move rooms because of very obvious and noticeable stains. The room we were moved to was an upgrade. This was nice, but, the heating was not working correctly; the room heater was only luke warm and the bathroom heater did not work at all. That's said, the room was comfortable and the heat from the lights kept it warm enough. We did not have the energy to complain again so just accepted this. The staff are helpful and I'm sure had we complained, then we would have quickly got a third room.

Dear Laurence R., thank you so much, It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, i.A. Walter Sosul General Manager

A pleasing and wonderful stay

Customer review rating 4.4/5

Augustina Families - 07/12/2019 Confirmed reviews ALL

A very warm welcome at the check-in and the ease of formalities simple, the room was very good and very clean, the highlight was the breakfast with the wide range of food available and quality, the dinner was suitably high quality and the services was very good.

Dear family W., We very much appreciate your comments regarding your stay at the Mercure Tagungs & Landhotel Krefeld. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a nice christmas time for your family and hope to welcome you in 2020 again. Sincerely, i.A. Walter Sosul General Manager

Very good

Customer review rating 4.4/5

C. Business - 10/11/2019 Confirmed reviews ALL

Very good

Dear Erik Gunvald C., We very much appreciate your comments regarding your stay at the Mercure Tagungs & Landhotel Krefeld. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, i.A. Walter Sosul General Manager

Nice hotel but not allowed to use gym

Customer review rating 4.4/5

Anonymous Business - 31/10/2019 Confirmed reviews ALL

Nice experince and facilities. I would have given full points if it would have been possible to use gym. It was reserved for football club but I am sure that they were not there in the morning. I was planning to go there between 5 - 7 in the morning but I was not allowed. I was suprised how other customers were treated and the inflexibility of customer service. Soundproofing was also a bit poor to sleep well.

Dear Elina R., Thank you for taking the time to tell us about your experience at the Mercure Tagungs & Landhotel Krefeld. I am sorry that your experience did not meet your expectations of all the services you have had; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Gym and all of the wellness area were ordered espacially of one group. They had all of their equipment there. In case of this, we could not let you use this area. I am very sorry that we have forgotten to inform you directly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Have a good time. Sincerely, i.A. Walter Sosul General Manager

Fabolus

Customer review rating 4.4/5

L. Business - 22/10/2019 Confirmed reviews ALL

Very nice

Dear Allan L., We very much appreciate your comments regarding your stay at the Mercure Tagungs & Landhotel Krefeld. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, i.A. Walter Sosul General Manager

Great Stuff at Mercure Hotel, Rooms (especially Bathrooms) is getting on in years

Customer review rating 4.4/5

Anonymous Business - 18/09/2019 Confirmed reviews ALL

The staff at the reception are great. My wishes were met if possible. The employees in the bar are perfect. No wish remained unfulfilled here. The food and breakfast were very good. Unfortunately, the rooms are a bit outdated. Especially the bathrooms did not please me personally so well.

Sehr geehrte Frau W., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Tagungs & Landhotel Krefeld. Über Ihre lobenden Worte freuen wir uns sehr. Auch danken Ihnen wir Ihnen für Ihre ehrlichen Anmerkungen bezüglich des Badezimmers. Leider können wir ad hoc hier nicht reagieren. Ihr Feedback teilen wir herzlich gerne mit dem gesamten Team. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, schließlich die schönste Belohnung. Wir hoffen Sie auch in Zukunft zu unseren treuen Gästen zählen zu dürfen und wünschen Ihnen bis dahin alles Gute. Mit herzlichen Grüßen i.A. Walter Sosul General Manager

Super nice hotel!

Customer review rating 4.4/5

O. Families - 27/07/2019 Confirmed reviews ALL

We had a nice stay. The only thing to comment was that the air conditioner didn’t work in one of our rooms!

Dear Tor O., We appreciate your comments regarding your stay at the Mercure Tagungs & Landhotel Krefeld. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are sorry for the air condition, caused by the enormous heat. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, i.A. Walter Sosul General Manager

Pleasant, friendly and enjoyable visit

Customer review rating 4.4/5

Mrs H. Families - 27/07/2019 Confirmed reviews ALL

Staff were friendly, the hotel was clean and bright with a lovely atmosphere and the room was well kept and clean.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Mercure Tagungs & Landhotel Krefeld. It is always a pleasure to receive positive feedback. We are happy to hear that you and your family felt welcome. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Enjoy the summer and all the best for you. Sincerely, i.A. Walter Sosul General Manager

satisfied

Customer review rating 4.4/5

Nikolay S. Business - 25/07/2019 Confirmed reviews ALL

all very good

Dear Nikolay S., We very much appreciate your comments regarding your stay at the Mercure Tagungs & Landhotel Krefeld. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a nice time. Sincerely, i.A. Walter Sosul General Manager

Ok - not perfect

Customer review rating 4.4/5

Camilla Families - 23/07/2019 Confirmed reviews ALL

Quick check in - Very good The room was ok and clean. But the aircon didn't work good enough. Breakfast was ok. Seems weird to pay for parking in the country.

Dear Camilla H., We very much appreciate your comments regarding your stay at the Mercure Tagungs & Landhotel Krefeld. It is always a pleasure to receive positive feedback and critical feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also excuse us for the enconveniences you have had in case of the warm weather. We have checked the airconditioning with our technical service team. Thank you again for sharing your experience, and we hope your next visit will be more comfortable as the previous one. You can be sure that we take care of your expectations. Sincerely, i.A. Walter Sosul General Manager

Accomodation & Staff Good, Shower setup not so great.

Customer review rating 4.4/5

Anonymous Business - 09/07/2019 Confirmed reviews ALL

Great staff, friendly good service. Shower setup left the floor wet and had to manage this with additional towels. Moved rooms due to A party outside bedroom ( Staff asked if I would like to move) this was a good initiative. Next room had a shower setup, was a little better. Also need more English TV channels. Or Preselected English Movies.

Dear Timothy John M., We very much appreciate your comments regarding your stay at the Mercure Tagungs & Landhotel Krefeld. It is always a pleasure to receive positive and critical feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For the trouble to do a room move, we feel very sorry. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, i.A. Walter Sosul General Manager

Friendly staff and Hotel has plenty of amenities

Customer review rating 4.4/5

Derek K. Business - 01/07/2019 Confirmed reviews ALL

All staff made a point to assist with any request Lovely quiet setting for the Hotel Clean and well kept

Dear Derek K., We very much appreciate your comments regarding your stay at the Mercure Tagungs & Landhotel Krefeld. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, i.A. Walter Sosul General Manager
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