Mercure Parkhotel Mönchengladbach 4 stars

Customer review rating (ALL Rating) 4.4/5 229 reviews

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Description

Hotel extras

  • The hotel is just a 5-minute walk from the city centre.

  • all rooms are air-conditioned

  • Close to the Dutch border and the metropolis of Düsseldorf

  • Delightful mix of urban flair and rural idyll

  • Free WIFI

Our accommodation(s)

Hotel location

Mercure Parkhotel Mönchengladbach

Hohenzollernstrasse 5
41061 MOENCHENGLADBACH
Germany

GPS:51.199623, 6.434792

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LEAVES

Start the day with a rich breakfast buffet. Invite your business partners for lunch or dinner or enjoy room service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  229 reviews

TripAdvisor Rating  3.0/5  29 reviews

The Cutlery Discussion

TripAdvisor rating 2.0/5

996marcelw TripAdvisor review

I want to share my honest review as frequent traveller. I usually stay around 60 nights a year in Accor hotels, mainly Mercure or Novotel. As a business traveler, I typically go to the supermarket in the evening, buy a salad, and eat in my room. At this hotel, I had the strangest experience I've had in a long time. I politely asked for cutlery and was told that they no longer lend guests metal cutlery. Guests are expected to purchase wooden cutlery. I tried to explain calmly that with 60 days of business travel per year, I wasn't going to start eating with wooden cutlery and that I've always eaten in my room for the past 15 years. I was told that too many guests had simply taken the cutlery. I suggested they could then charge a €100 deposit to my room for the cutlery, but they didn't agree to that either. After a 15-minute friendly discussion, I finally received a knife and fork with the advice that I should please bring my own cutlery next time. I tried to explain that I can't bring a knife in my hand luggage from Berlin and don't want to eat with wooden cutlery several days a week. I also tried to explain that this policy might make sense for leisure travelers, encouraging them to eat in the restaurant. However, when I'm on a business trip, I certainly won't be eating in the hotel restaurant every evening for cost reasons. This policy is counterproductive, as business travelers will then choose other hotels. As I said, I've been staying at Mercure hotels worldwide for 15 years, and this is the first hotel that wants to implement this policy. + Newly renovated room - No fitness area, and the swimming pool has been permanently closed. I don't recommend this hotel for business travelers. For leisure travelers who want to visit Mönchengladbach's city park, this hotel is well located.

Customer review rating 4.5/5

Philippe D. G. Families - Confirmed reviews ALL

Nicely located. Large room recently refurbished. Parking nearby. Friendly staff and good breakfast.

Dear Mr D. G., Thank you very much for your positive review. We are delighted to hear that you enjoyed our convenient location, the recently refurbished large room, the nearby parking, and the friendly service, as well as our good breakfast. Your kind feedback is a great encouragement for our team. We look forward to welcoming you again to the Mercure Parkhotel Mönchengladbach. Kind regards, The Mercure Parkhotel Mönchengladbach Team

Customer review rating 5.0/5

Igmar R. Friends - Confirmed reviews ALL

Alles gut.

Lieber Herr Rudolph, vielen Dank für Ihre positive Rückmeldung! Es freut uns sehr, dass Ihnen die ruhige Lage und die schönen Zimmer gefallen haben. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Team vom Mercure Parkhotel Mönchengladbach

Customer review rating 4.5/5

Chadarat N. S. Business - Confirmed reviews ALL

comfy bed, straight forward, easy for business trip.

Dear Chadarat N. S., Thank you very much for your kind review and for choosing Mercure Parkhotel Mönchengladbach. We’re delighted to hear that your stay met your expectations and that you found the bed comfortable and the overall experience smooth and convenient – especially for a business trip. That’s exactly what we aim to provide for our guests. We’d be happy to welcome you back on your next visit to Mönchengladbach – whether for business or leisure! Best regards, Your team at Mercure Parkhotel Mönchengladbach

Customer review rating 4.5/5

Julian C. Business - Confirmed reviews ALL

The hotel has undergone some renovations, resulting in spacious, modern rooms - The rooms are clean and the staff were very friendly and helpful. The reception team was super efficient, and welcoming. Breakfast was great.

Dear guest, Thank you very much for your kind and detailed feedback. We are delighted to hear that you enjoyed our convenient location, the peaceful surroundings, and the renovated, modern rooms. It’s wonderful to know that our staff and breakfast met your expectations. We truly appreciate your compliments and hope to welcome you back soon for another pleasant stay at Mercure Parkhotel Mönchengladbach. Best regards, Your team at Mercure Parkhotel Mönchengladbach

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Other web-users rate our hotel

  • 105 reviews 8.9/10 Location
  • 240 reviews 8.2/10 Room
  • 177 reviews 9.2/10 Service
  • 128 reviews 8/10 Breakfast
  • 77 reviews 8.7/10 Cleanliness
  • 47 reviews 5.4/10 Food
  • 40 reviews 3.6/10 Amenities
  • 20 reviews 4.8/10 Bar

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