Novotel Duesseldorf City West (Seestern) Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 3,841 reviews

ALLSAFE approved hotel

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Novotel Duesseldorf City West (Seestern)
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+ 21 Services

Hotel extras

  • Ideally located business hotel equipped for meetings

  • Modern, spacious rooms with desk and WiFi

  • Play areas; children stay free of charge

  • Restaurant with early bird breakfast from 4am and terrace

  • Direct U-Bahn links from the hotel to local attractions

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Duesseldorf City West (Seestern)

Niederkasseler Lohweg 179
40547 duesseldorf
germany

Fax: (+49)211/52060888

Check-in from 15h00

Check out up to 12h00

  • 828,836:  828,836 Am Seestern

  • U76,U74:  U76,U74 PRINZENALLEE

  • U77:  U77 SEESTERN

  • By plane

    DUESSELDORF At 8km / 4.97 miles

  • By plane

    KOELN At 75km / 46.61 miles

  • By car

    SEESTERN At 0.5km / 0.31 miles

  • By train

    MAIN STATION DUS At 6.5km / 4.04 miles

GPS:51.241248, 6.735687

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVO²

Currently unavailable

Novo² offers an innovative combination of Lounge Bar, and Eating/Business area with a totally new developed Food concept. Feel good and be inspired by our easy and attractive kitchen. We are looking forward to welcoming you.

Our accommodation(s)

Spacious and adaptable, the Novotel room is truly a place for living and is perfect for all your needs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 405

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Duesseldorf City West (Seestern)

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,841 reviews

TripAdvisor Rating 4.0/5

813 reviews

regularly guest on weekend

TripAdvisor rating 5.0/5

aurigaosug Business - 25/01/2022 TripAdvisor review

I stay every WE at SEESTERN one to two nights I miss nothing than that, what is privat by official sources ( corona etc.) every problem , great or small, has found a solution , typically the spirit of Duesseldorf, which all in the SEESTERN team is living. I appriciate this all the time and will finally thank sincerely after a long period as guest and I am sure this will continue as long as I will visit and stay at this HOUSE

Mediocre

Customer review rating 1.5/5

Anonymous Business - 17/12/2021 Confirmed reviews ALL

The room was dirty with spiders and the service was mediocre.

Dear Mrs N., Thank you for taking the time to tell us about your experience at the Novotel Düsseldorf City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

Okeyish...

Customer review rating 2.5/5

Alvaro G. H. Business - 29/11/2021 Confirmed reviews ALL

The overall hotel premises were satisfactory, but the room was outdated and not pleasant. Even though I put the sign "Clean this room" the room was not cleaned.

comfortable stay

Customer review rating 4.0/5

Derek T. Business - 26/11/2021 Confirmed reviews ALL

MY only issue with the hotel was the shower and the difficulties in switching from bath to shower mode, it was unnecessary awkward and very difficult.

Like coming home

Customer review rating 4.5/5

Raymond Business - 25/11/2021 Confirmed reviews ALL

I am a frequent guest. Everything is familiar. Breakfast is great. Only the gym has reduced some machine. Could improve again.

Satisfied

Customer review rating 3.5/5

Anonymous Business - 24/11/2021 Confirmed reviews ALL

Room was fine, breakfast nice, only missing an iron and board.

Low standard for a Novotel stay

Customer review rating 1.5/5

João Families - 23/11/2021 Confirmed reviews ALL

An an All Accor Gold Member I strive to stay in your hotel chains regularly. This was the second time we stayed at this hotel and we have observed a very low quality of service in the room that we've received. Quick feedback points for you to action on: - The bathroom wasn't cleaned properly (e.g. several women's hairs on the floor) - The skirting boards on the toilet were full of dust - There was trash under the bed and in one of the drawers in the cabinets - We booked a stay of 4 and bath towels were only available for 2. We acknowledge that this was corrected by the reception but shows a lack of attention to the booking details. Given the findings, we don't currently plan to stay in this hotel again and will be looking for Accor alternatives in the region in our next visit to Düsseldorf.

Excellent located, good accommodation

Customer review rating 5.0/5

V. I. Business - 13/11/2021 Confirmed reviews ALL

Pleasant staff,

Well located

Customer review rating 4.0/5

Dimitrios Families - 09/11/2021 Confirmed reviews ALL

Everything was ok, maybe the bathrooms need refreshment.

Dear Dimitrios, thank you very much for your feedback and for sharing with other guests your experience at Novotel. We are planing to renovate the bathrooms next year. We hope to welcome you soon again in our Hotel. With best regards, Annick Richard / Executive Manager

Pleasant and safe stay

Customer review rating 4.5/5

Peter N. Business - 08/11/2021 Confirmed reviews ALL

I have stayed in the Novotel before and hence was not expecting anything different. However, due to Covid, safety was well organised and made my two day trip secure. The staff that I dealt with this time were again very helpful and professional. Excellent WiFi service and the room was well-kept.

Dear Peter, thank you very much for your comments concerning your stay in Novotel Düsseldorf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

Good, safe stay

TripAdvisor rating 5.0/5

PeNor Business - 08/11/2021 TripAdvisor review

The hotel lies directly at the end of the #77 U-Bahn and is hence easily reachable from the train station/airport. The staff are very helpful and professional and the Covid-19 measures are well-established for a safe stay. The room was nice and the food in the reduced menu service very tasty. The WiFi connection was excellent and easy to use.

Well Located

Customer review rating 4.5/5

P. Families - 31/10/2021 Confirmed reviews ALL

It was a one night stay during Oct; It was easy to locate , clean rooms, friendly staff with good flexibility; Breakfast spread was really good for the price of the stay. It would be good to make parking either free or 50% for the hotel guests. Overall good experience.

Dear Mr P., we very much appreciate your comments regarding your stay at the Novotel Duesseldorf City West. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

Nice stay

Customer review rating 5.0/5

Ming Families - 30/10/2021 Confirmed reviews ALL

A clean quiet room near the elevator with parking under the hotel. Friendly staff. Will cone back next summer.

Well located

Customer review rating 4.0/5

L. R. Business - 18/10/2021 Confirmed reviews ALL

Nice and clean room, but nobody clean up the room after first night !

EASILY ACCESSIBLE

Customer review rating 4.0/5

Anonymous Business - 15/10/2021 Confirmed reviews ALL

Comfortable quiete stay.

very good, quiet location, good quality

Customer review rating 5.0/5

Tomas Business - 14/10/2021 Confirmed reviews ALL

satisfied, Wi-fi ok, location of the hotel in quiet region

Perfect hotel for fairs (but not for a city trip).

TripAdvisor rating 5.0/5

freddy989 Business - 03/09/2021 TripAdvisor review

This must have been my 10th visit at the Novotel City West and it's always a pleasure to stay here. Perfect for visiting the Areal Böhler exhibition site (15 min.walk or 5 minutes by car). This time I got a completely refurbished room on the third floor (which was necessary since the old furniture was a bit old and boring). Bathroom was still the old one, bath with plastic curtain isn't my thing and could be improved. Good mattress and pillows. Since I already checked-in online the check-in procedure went very fast.

Dear Freddy, thank you very much for your feedback and for sharing your experience at Novotel. We are planing the renovation from the rooms and the bathrooms for next year. We hope to welcome you soon again in our Hotel. With best regards, Annick Richard / Executive Manager

Excellent hotel with friendly staff

TripAdvisor rating 5.0/5

janN7467PO 28/07/2021 TripAdvisor review

The staff at this hotel is very friendly and helpful. We have stayed at this hotel several times and each time the staff exceeds previous expectations. Yes, it is not centrally located, but what matters most is friendliness and a great night's sleep and stay in a well sized room. Splendid breakfast with many options. Easy parking in the neighborhood. Thanks. Will stay again.

Well-run hotel

TripAdvisor rating 4.0/5

PeNor Business - 30/08/2020 TripAdvisor review

The hotel location is great for business trips to Düsseldorf with many companies in the area. The accessibility via the U-Bahn is also excellent. Rooms are standard Novotel but well-kept. The staff are all very professional and helpful and the WiFi easy to use and of sufficient speed. In all, a very recommendable hotel.

Perfect stay at ideally located hotel in Dusseldorf

TripAdvisor rating 5.0/5

Jan H 28/07/2020 TripAdvisor review

Our stay at the Düsseldorf Novotel Hotel was just perfect: friendly staff at reception and breakfast. Due to the current pan situation, the hotel has put all measures in place to provide an ideal and safe stay. Large rooms. Breakfast was plentiful. Ideal if you travel with children. Will definitely visit again.

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