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Novotel Duesseldorf City West (Seestern) Hotel 4 stars

Customer review rating 4.3/5 3,688 reviews

ALLSAFE approved hotel

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Novotel Duesseldorf City West (Seestern)
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+ 21 Services

Hotel extras

  • Ideally located business hotel equipped for meetings

  • Modern, spacious rooms with desk and WiFi

  • Play areas; children stay free of charge

  • Restaurant with early bird breakfast from 4am and terrace

  • Direct U-Bahn links from the hotel to local attractions

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Duesseldorf City West (Seestern)

Niederkasseler Lohweg 179
40547 duesseldorf
germany

Tel: +49211520600

Fax: (+49)211/52060888

Check-in from 15h00

Check out up to 12h00

  • 828,836 :  828,836 Am Seestern

  • U76,U74 :  U76,U74 PRINZENALLEE

  • U77 :  U77 SEESTERN

  • By plane

    DUESSELDORF At 8km / 4.97 miles

  • By plane

    KOELN At 75km / 46.61 miles

  • By car

    SEESTERN At 0.5km / 0.31 miles

  • By train

    MAIN STATION DUS At 6.5km / 4.04 miles

GPS :51.241248, 6.735687

Hotel services

NOVO²

Novo² offers an innovative combination of Lounge Bar, and Eating/Business area with a totally new developed Food concept. Feel good and be inspired by our easy and attractive kitchen. We are looking forward to welcoming you.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 11 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 232 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • 4 connecting rooms
    • 232 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
    • English
    • German
  • Wi-Fi
    • High speed transmission line Additional charge
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Novotel Additional charge
    • On site
    • 120 parking spaces
    • Public
Well-being
  • FITX Currently unavailable
    • Nearby
Family
  • Services for children
    • Childrens TV Channels
    • Childrens library
    • Video game area
    • Indoor playground for children
    • Play area

Our accommodation(s)

Spacious and adaptable, the Novotel room is truly a place for living and is perfect for all your needs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 405

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Duesseldorf City West (Seestern)

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,688 reviews

TripAdvisor Rating 4.0/5

807 reviews

Well located

Customer review rating 4.0/5

L. R. Business - 18/10/2021 Confirmed reviews ALL

Nice and clean room, but nobody clean up the room after first night !

EASILY ACCESSIBLE

Customer review rating 4.0/5

Anonymous Business - 15/10/2021 Confirmed reviews ALL

Comfortable quiete stay.

very good, quiet location, good quality

Customer review rating 5.0/5

Tomas Business - 14/10/2021 Confirmed reviews ALL

satisfied, Wi-fi ok, location of the hotel in quiet region

Customer review rating 4.0/5

Jos Business - 07/10/2021 Confirmed reviews ALL

Excellent rooms, good breakfast. Parking much too xpensive

Very far from the city center and very bad services

Customer review rating 0.5/5

Somesh Families - 28/09/2021 Confirmed reviews ALL

The hotel is very far from the city center and rooms are very small. The rooms are very suffocating and family room is not suitable even for 2 people. So , be very careful when you book a family room. The bed for the kids is basically a sofa which is very difficult to have proper sleep. The hotel can’t even effort to have a proper extra bed that a guest can have comfortable sleep. The room clean service even more pathetic and they don’t even bother to replace the bath and hand soap once it finished. There are water leakage from the washbasin. There is mis- information between the reception and restaurant manager regarding to heat up baby food. Overall, very disappointed with the quality and service . Not expected from big brand like Novotel.

Perfect hotel for fairs (but not for a city trip).

TripAdvisor rating 5.0/5

freddy989 Business - 03/09/2021 TripAdvisor review

This must have been my 10th visit at the Novotel City West and it's always a pleasure to stay here. Perfect for visiting the Areal Böhler exhibition site (15 min.walk or 5 minutes by car). This time I got a completely refurbished room on the third floor (which was necessary since the old furniture was a bit old and boring). Bathroom was still the old one, bath with plastic curtain isn't my thing and could be improved. Good mattress and pillows. Since I already checked-in online the check-in procedure went very fast.

Dear Freddy, thank you very much for your feedback and for sharing your experience at Novotel. We are planing the renovation from the rooms and the bathrooms for next year. We hope to welcome you soon again in our Hotel. With best regards, Annick Richard / Executive Manager

well located. solid quality

Customer review rating 4.0/5

Lars F. H. Business - 02/09/2021 Confirmed reviews ALL

As above and very friendly people. Only the drinks in the bar did not taste as they should, but we were friendly compnsated

Good location

Customer review rating 4.5/5

Jens Solo - 17/08/2021 Confirmed reviews ALL

all staff very well trained and friendly. Nice bar to watch football

Dear Jens, thank you very much for your review. It is always a pleasure to receive a positive feedback. We hope to welcome you soon again in our Hotel. With best regards, Annick Richard Executive Manager

Nice Stay, Cooperative Staff

Customer review rating 4.5/5

Mohamed Couples - 13/08/2021 Confirmed reviews ALL

I got the best rate for my stay, I called the hotel 10 minutes before arrival and I got the room immediately.

Dear Mohamed, thank you for your feedback and for sharing your experience. We are very happy that you were satisfied with your stay. We hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

Excellent hotel with friendly staff

TripAdvisor rating 5.0/5

janN7467PO 28/07/2021 TripAdvisor review

The staff at this hotel is very friendly and helpful. We have stayed at this hotel several times and each time the staff exceeds previous expectations. Yes, it is not centrally located, but what matters most is friendliness and a great night's sleep and stay in a well sized room. Splendid breakfast with many options. Easy parking in the neighborhood. Thanks. Will stay again.

Well located and comfortable

Customer review rating 4.5/5

Luigi Business - 03/06/2021 Confirmed reviews ALL

I have experienced the used enjoyable stay at Novotel. Despite restrictions applied to avoid pandemic progression, the personnel made everything possible to make our stay the best possible. Thank you Novotel team!

Dear Luigi L., We very much appreciate your comments regarding your stay at the Novotel Duesseldorf City West (Seestern). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard stellv. Hoteldirektorin/Executive Manager

Adäquat

Customer review rating 4.0/5

Robert S. Business - 18/04/2021 Confirmed reviews ALL

Wie immer: très correct.

Well-run hotel

TripAdvisor rating 4.0/5

PeNor Business - 30/08/2020 TripAdvisor review

The hotel location is great for business trips to Düsseldorf with many companies in the area. The accessibility via the U-Bahn is also excellent. Rooms are standard Novotel but well-kept. The staff are all very professional and helpful and the WiFi easy to use and of sufficient speed. In all, a very recommendable hotel.

Perfect stay at ideally located hotel in Dusseldorf

TripAdvisor rating 5.0/5

Jan H 28/07/2020 TripAdvisor review

Our stay at the Düsseldorf Novotel Hotel was just perfect: friendly staff at reception and breakfast. Due to the current pan situation, the hotel has put all measures in place to provide an ideal and safe stay. Large rooms. Breakfast was plentiful. Ideal if you travel with children. Will definitely visit again.

Felt like home

TripAdvisor rating 5.0/5

Mazinsg Business - 29/02/2020 TripAdvisor review

The staff were very friendly , the room was very comfortable and the location close to the places I had to go to , I arrived in the late afternoon and the restaurant team received me with a delicious menu

Novotel Am Seestern

TripAdvisor rating 3.0/5

PeNor Business - 09/02/2020 TripAdvisor review

Hotel is modern and well-located for the businesses around the Düsseldorf Seestern area. Easily reachable from the main station via several trams. Internet easy to use and sufficient. Staff friendly and room fine.

Dear PeNor, thank you very much for your feedback following your stay in Novotel Düsseldorf and your compliment concerning the staff. We hope to see you soon again in Düsseldorf. Sincerely, Annick Richard / Executive Manager

Feel like home

TripAdvisor rating 5.0/5

ahmadsD307RZ Business - 25/11/2019 TripAdvisor review

I like the hotel location Room size Parking availability Staff very helpful And make you feel really you are a Golden member. Actually some other accor brands you do not know really if you are Golden or not !

Seriously tired overdue for refurbishment

TripAdvisor rating 1.0/5

N16elc Business - 11/09/2019 TripAdvisor review

Seriously tired overdue for refurbishment. The hotel has many problems now due to its age. In particular the air-conditioning is not working. This is further exacerbated by the fact the staff claim it is working even though the rooms are 27° too hot to sleep in

Dear guest, we are sorry that we could not met your expectation. We are begining with the renovation of the room end of this year. The air conditioning was not working full power due to high temperature. We are sorry that the room temperature was too hot and we do apologize therefore. Best regards from Gernany Annick Richard Executive Manager

Comfortable!

TripAdvisor rating 3.0/5

akkarsh Family - 03/09/2019 TripAdvisor review

Not far from airport. The team u77 is not reliable so one has to walk 7 min to take u74 and u76. The reception staff was very helpful. Breakfast was good.15 min journey to hbtf. There is no nearby supermarket

good hotel

TripAdvisor rating 4.0/5

Sightseer39579996911 Family - 28/08/2019 TripAdvisor review

we spent second time in this hotel everything was ok,breakfast was delacious wide array of food from the restaurant. Very nice and helpful staff in the lobby and kind bartenders. the hotel is in a good location.

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