Mercure Hotel Duesseldorf Zentrum 3 stars

Customer review rating (ALL Rating) 4.3/5 192 reviews

Mercure Hotel Duesseldorf Zentrum - Image 1
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Description

Hotel extras

  • Ideal connection to Dusseldorf Airport (DUS)

  • Good connection to the PSD Bank Dome Dusseldorf

  • Close to the convention center, Merkur Arena and Forty Four by place to be

  • Two charging stations for electric cars

  • Friendly team with personal service

Our accommodation(s)

Hotel location

Mercure Hotel Duesseldorf Zentrum

Roßstraße 61
40476 DUESSELDORF
Germany

GPS:51.245745, 6.779938

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

In the evening, you can enjoy a glass of wine from the Mercure selection in the hotel bar in a convivial atmosphere with friends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  192 reviews

TripAdvisor Rating  4.0/5  116 reviews

Well located and a nice stay

Customer review rating 4.5/5

David C. Friends - Confirmed reviews ALL

We stayed for visiting the European Championships 2024. The hotel is conveniently located for a range of public transport options and is close to the old town (2 miles) where there are nice pubs and restaurants. There are also other amenities and restaurants close to the hotel too. It is a nice place to stay in Dusseldorf which is a city we really enjoyed exploring.

Very welcoming to English speakers

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

As a non-German speaking tourist, checking in and checking out was very easy, and the front desk was extremely helpful during the whole stay. If I visit Dusseldorf again, I would stay at this hotel again.

Dear Guest, Thank you very much for your positive review. We are delighted to hear that you had a pleasant stay with us and that our team could assist you during your visit to Düsseldorf. We are glad that the check-in and check-out process was smooth, and we look forward to welcoming you back on your next visit. See you soon in Düsseldorf. best regards Jens Müller assistant to General Manager

Good basic Mercure, not remarkable

Customer review rating 3.5/5

Rami K. Friends - Confirmed reviews ALL

A good basic Mercure. Sometimes slow and unhelpful service: for example, I have several times asked for an invoice for our stay to be sent by e-mail, but I have not received one, nor any reply. I also wrote an e-mail to the hotel before our stay, but nobody responded to that either. It was also very hard to get service at your "bar". However, we did get an upgrade to the 030 privilege room, which was otherwise very nice and quiet but it was a bit annoying that it was possible to see directly into the room from the hotel corridors if the curtains were not in front of the window all the time. Breakfast was, in my opinion, modest. I felt the location was fine. Less than 10min by public transport to the old town.

Clean and comfy

Customer review rating 4.0/5

Cp Business - Confirmed reviews ALL

A very small room, very clean and comfy. Everything is modern and nice. The breakfast was very good. The staff is friendly and very professional. It was quite hot inside - the aircon didn't do much and I couldn't let the window open in the night since the emergency balcony was in front of my window. But I would revisit anyway.

Dear CP, Thank you very much for your feedback. We're delighted to hear that you enjoyed your stay overall and appreciated our modern, clean rooms, good breakfast, and our friendly and professional staff. We apologize for the inconvenience you experienced with the air conditioning and the heat at night due to the window situation. We take your comments seriously and will work on improving these issues. We look forward to welcoming you back on your next visit. Thank you for giving us another chance. best regards Jens Müller assistant to General Manager

good stay, except for the street noise

Customer review rating 4.0/5

Wolfgang W. Business - Confirmed reviews ALL

it was a good stay, hotel had a low occupancy so there was a quiet and relaxed atmosphere. Room upgrade according to my Gold member status was appreciated, unfortunately the room was facing the very busy road , and one of the three windows (the one with no handle) was not entirely shut so it let plenty of street noise in, the other two windows were soundproof but that did not help much

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Other web-users rate our hotel

  • 174 reviews 8.5/10 Location
  • 281 reviews 7.2/10 Room
  • 216 reviews 8.7/10 Service
  • 151 reviews 8.6/10 Breakfast
  • 131 reviews 8/10 Cleanliness
  • 58 reviews 7.7/10 Vibe
  • 5 reviews 2/10 Bar

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