Customer review rating 4.4/5 1,500 reviews
ALLSAFE approved hotel
Direct connection to the Merkur Arena
ALLSAFE certified by the SGS Fresenius Institute (September 17, 2020)
Messe Düsseldorf and Düsseldorf Airport just 10 minutes away
Many companies in the immediate vicinity
Welcoming team with personal, individualized service
Check-in from 15h00
Check out up to 12h00
WIFI and a safe, as well as tea and coffee-making facilities. The bathroom has a rain shower. Two children up to 12 years old can sleep in their parents' bed free of charge. Your pet is welcome to stay (xx EUR/night).
Standard Room with 1 single bed
Standard Room with one double bed
Standard Room with 2 single Beds
Privilege Room, 1 double bed
100% genuine reviews from our guestsFind out more
Clean hotel - that’s it
Tomas Business - 03/09/2021 Confirmed reviews ALL
Clean. Small rooms. Near street with heavy traffic - for sure avoid rooms on street side as u will get all co2 breath & cigarets smell that people smoke outside hotel Nice breakfast
Easily reachable, great service, nearby public transport
Anonymous Couples - 18/08/2021 Confirmed reviews ALL
The place was good and we enjoyed our stay. The personnel were friendly.
Anonymous Families - 31/07/2021 Confirmed reviews ALL
I booked two rooms. 308: No Kleenex, Gel Shower container empty, Toilet paper insufficient. I reported it to the front desk the next day and it was solved. 030: Mini Bar defect and it never worked… Sad to have warm drinks…
Ahmad A. Families - 27/06/2021 Confirmed reviews ALL
we had a very good stay in a friendly environment.
Good location but bad communication in the beginning
Anonymous Solo - 26/06/2021 Confirmed reviews ALL
I stayed due to Corona measures in a replacement Hotel (Hotel Indigo) and was quite surprised to find out that all the little add ons my travel agent promised where cut due to this being not the Original hotel I booked and it still being Corona. This obviously made me not very happy about the lack of communication between the travel agent the hotel and myself. The Hotel itself is fine the room was nice clean and spacious enough for my needs and it was quiet which was very pleasant. The breakfast was ok but nothing special. The selection had the basics of a continental breakfast minus the baked beans and grilled mushrooms and bacon. To end it with a good note the Indigo hotel had an even better location than the Mercure hotel so it made some of it's short comings up hopefully next time it goes smoother without any unpleasant surprises.
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