Mercure Hotel Duesseldorf Zentrum 3 stars

I stayed here with my partner for a weekend trip and really liked it. The hotel is small and quiet, and although our room looked out to the road in front, it was quiet. Staff were friendly and helpful. I would stay here again.

Change the name . There are confuse with City center

The staff were extremely helpful Kour the manager looked after us with free coffee during our stay . Tim had great english and helpful with restaurant choice and directions . Sasha was very good with directions and public transport .All staff were very helpful and friendly .

Reception staff was very polite, especially Kostadinka who took care of all our requests for information, payment, informed us about the area,ect . She and her colleagues were great professionals .

I had a pleasant stay at your hotel, with an efficient check-in, and lots of extras.

our stay was good! friendly employees and a warm welcome. we had the privelege room, unfortunately they are next to the elevator and at the (busy) street side... bed, bathroom and room in general are very good! free minibar and nespresso coffee! (please explain what kind of coffe you serve, normally we find a paper with explanation of the nespresso cups!) breakfast was very good!!!! we enjoy our stay

- rooms are old and need refurbishment - very loud and noisy - limited parking space even "own garage" is advertised - breakfast overprized - convenient location - friendly staff

small but cosy hotel only some metro stops from the old center

Nice hotel always with the small gift in the room :)

Liked the large quiet room allocated. Liked the Breakfast choices although the Coffee Machine was a bit problematic (overfilling cups).

This is not a large Mercure Hotel only having around 70 rooms. It is in a nice location with a number of restaurants and bars in the vicinity and en route to the busier areas of the centre of Dusseldorf. It is about a 20 minute walk to the AltstadtI found that my stay exceeded my expectations - particularly with regard to the welcoming, friendly and customer focus of all the staff I encountered at the hotel.Check in by Lea was excellent - I instantly felt welcome and in the hands of someone who was very capable and friendly. I was upgraded to a Privilege Room, which was a nice nice room, and although at the front of the hotel, was quiet.The breakfast was very good - the food was well prepared and presented with a range of options. Staff at breakfast were very good.The evening staff including Kaur and and English Chap, who's name I have forgotten, were very helpful, friendly and attentive. All in all this was an excellent stay - one where I felt entirely comfortable and welcome - both in using the facilities and interacting with the staff.

Very good breakfast. Location is in quiet area near the old city. Normal room, but without the refrigerator. Renovated house. The price was excellent for us. Service was very good - Thanks for friendly staff.

The room was OK, with coffee machine and cattle. We need to pick up our daughter in Dusseldorf airport. Very suitable location for meeting in airport using car, about 10 min. But the hotel is about 30 min by foot from old town of Dusseldorf and tram is not nearby hotel. We have little bit problem with coins to pay for the car parking. The hotel manager refused to change the money.

Don’t stay here. Nothing wrong with the rooms, that’s ok. It’s the horrible service and lack of organisation / friendlyness in this hotel that makes stay here a nightmare. I’ve stayed in many hotels of Accor, but here never again.

The rooms were extremely small. The breakfast was very good, not a dream hotel a decent place to stay. No minibar in the room, the amenities were basic. I found it expensive to stay. The location was good, you can to the hotel with bus number 721 from the airport