Mercure Hotel Duesseldorf Zentrum 3 stars

Customer review rating (ALL Rating) 4.4/5 377 reviews

Mercure Hotel Duesseldorf Zentrum - Image 1
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Description

Hotel extras

  • Ideal connection to Dusseldorf Airport (DUS)

  • Good connection to the PSD Bank Dome Dusseldorf

  • Close to the convention center, Merkur Arena and Forty Four by place to be

  • Two charging stations for electric cars

  • Friendly team with personal service

Our accommodation(s)

Hotel location

Mercure Hotel Duesseldorf Zentrum

Roßstraße 61
40476 DUESSELDORF
Germany

GPS:51.245745, 6.779938

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

In the evening, you can enjoy a glass of wine from the Mercure selection in the hotel bar in a convivial atmosphere with friends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  377 reviews

TripAdvisor Rating  4.0/5  121 reviews

Very good stay & well located

Customer review rating 5.0/5

Jim S. Solo - Confirmed reviews ALL

I found the front desk staff very friendly & welcoming. I had a lovely privelige room which was very comfortable with everything i needed. The buffet breakfast was really good with many hot & cold dishes & plenty of choice. Very good transport links to the city & Old Town. There is a tram stop nearby & a bus stop outside the hotel for the airport.

Hotel is well located, walking distance to Kaiserswertherstr.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Nice and friendly hotel with helpful staff.

Very friendly staff

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

The staff at this hotel are very friendly and welcoming, making the stay enjoyable. While the amenities are a bit outdated, everything is clean and well-maintained. For the price, it’s a good value and perfect for a short stay!

Needs better cleaning

TripAdvisor rating 4.0/5

ceren425 Couples - TripAdvisor review

One staff for reception is not sufficient Cleaning is too bad I think it is outsourced and low quality

Dear Ceren425, thank you for taking the time to share your feedback. We sincerely apologize for the challenges you faced during your stay. Your concerns regarding the staffing at reception and the cleaning quality are very important to us. We understand that having only one staff member at reception can lead to delays and a less smooth experience for our guests. We are currently reviewing our staffing levels to ensure a more efficient and welcoming service at all times. Regarding the cleaning, we deeply regret that it did not meet your expectations. While we do use professional cleaning services, we are taking immediate steps to address this issue and improve the quality and attention to detail. Your feedback is invaluable, as it helps us identify areas where we can improve. We hope to have the opportunity to welcome you back in the future and provide a much better experience. Best regards Jens Müller assistant to General Manager

MERCURE HOTEL DUSSELDORF ZENTRUM is a nice 3star hotel with good value for money

TripAdvisor rating 4.0/5

Κωνσταντίνος Δ TripAdvisor review

Mercure Hotel Dusseldorf Zentrum is a 3star hotel not very far from Dusseldorf Hauptbahnhof (main rail road station) and also from the center of the Old Town (Altstadt) but you have to take the public transportation means (Bus or Metro). The room was clean and safe. The bar has charged reasonable prices. The breakfast seemed to me basic (although I did not have taken it).Convenient to be reached from Dusseldorf Hbf (main train station) with Bus 721 and 722 with a stop just outside the hotel. Also the U-bahn (Underground or Metro) is not far from the hotel. I found very convenient the fact that the Bus 721 which stops outside the hotel brings you directly to the Airport. In general I was satisfied with my stay at he Mercure Hotel Dusseldorf Zentrum and I suggest it, because of the very good service, the good value for money and the very good public transportation connections towards the city center and the airport.

Dear Konstantinosd965, thank you for taking the time to share your detailed feedback about your recent stay at Mercure Hotel Düsseldorf Zentrum. We are delighted to hear that you found the hotel’s location convenient and appreciated the easy access to public transportation, especially the direct bus connection to the airport. It’s wonderful to know that you felt safe and comfortable in your room and found our bar prices reasonable. Your comments about the breakfast are duly noted, and we would love for you to try it on your next visit so we can exceed your expectations. Your kind words about the good service and value for money mean a lot to us. We strive to provide an enjoyable and seamless experience for all our guests, and it’s rewarding to know that you were satisfied with your stay. Thank you once again for recommending us, and we look forward to welcoming you back to Düsseldorf soon! Warm regards Jens Müller assistant to General Manager

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Other web-users rate our hotel

  • 235 reviews 8/10 Location
  • 365 reviews 7/10 Room
  • 293 reviews 9/10 Service
  • 214 reviews 8.9/10 Breakfast
  • 176 reviews 7.4/10 Cleanliness
  • 70 reviews 7.9/10 Vibe

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