Mercure Hotel Duesseldorf Zentrum 3 stars

Customer review rating (ALL Rating) 4.4/5 398 reviews

Mercure Hotel Duesseldorf Zentrum - Image 1
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Mercure Hotel Duesseldorf Zentrum - Image 3
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Description

Hotel extras

  • Ideal connection to Dusseldorf Airport (DUS)

  • Good connection to the PSD Bank Dome Dusseldorf

  • Close to the convention center, Merkur Arena and Forty Four by place to be

  • Two charging stations for electric cars

  • Friendly team with personal service

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Hotel Duesseldorf Zentrum

Roßstraße 61
40476 DUESSELDORF
Germany

GPS:51.245745, 6.779938

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

In the evening, you can enjoy a glass of wine from the Mercure selection in the hotel bar in a convivial atmosphere with friends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  398 reviews

TripAdvisor Rating  4.0/5  121 reviews

Perfect location for someone going to the Messe

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Very good stay & well located

Customer review rating 5.0/5

Jim S. Solo - Confirmed reviews ALL

Hotel is well located, walking distance to Kaiserswertherstr.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Very friendly staff

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Needs better cleaning

TripAdvisor rating 4.0/5

ceren425 Couples - TripAdvisor review

Dear Ceren425, thank you for taking the time to share your feedback. We sincerely apologize for the challenges you faced during your stay. Your concerns regarding the staffing at reception and the cleaning quality are very important to us. We understand that having only one staff member at reception can lead to delays and a less smooth experience for our guests. We are currently reviewing our staffing levels to ensure a more efficient and welcoming service at all times. Regarding the cleaning, we deeply regret that it did not meet your expectations. While we do use professional cleaning services, we are taking immediate steps to address this issue and improve the quality and attention to detail. Your feedback is invaluable, as it helps us identify areas where we can improve. We hope to have the opportunity to welcome you back in the future and provide a much better experience. Best regards Jens Müller assistant to General Manager

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Other web-users rate our hotel

  • 239 reviews 8.2/10 Location
  • 371 reviews 7.1/10 Room
  • 298 reviews 9.1/10 Service
  • 217 reviews 9/10 Breakfast
  • 178 reviews 7.8/10 Cleanliness
  • 67 reviews 7.9/10 Vibe

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