ibis Styles Duesseldorf Neuss

first time to stay at ibis styles düsseldorf neuss and right at check-in i notice that it's not an authentic ibis styles. they couldn't find my reservation and had to look in another computer for it which i made through accor.com as usual. after they found my reservation, then they had to enter all my info to the other computer and finally gave my key. the room was quite small and it has no AC which was very bad. bathroom also small and old compared to the room which looked newer. breakfast was OK, quite good, can't complain. also the welcome drink voucher and key (it was a key not card) was different from other ibis styles, sure it was a old hotel converted to ibis styles like a francies.didn't enjoy that much especially due to no AC but location was good for my meetings.

Got downgraded without even notifying me about it. Ridiculous room with a single small bed, while I booked a standard double. When complaining about it the receptionist started swearing in front of me. No excuses were made, no standard double room was offered and also no compensation was offered.

The location of this hotel is probably one of its best features. Neuss is near Cologne and Düssledorf. The city itself is nice, with a beautiful park. The hotel is not far from the city centre, though you need to take this kind of creepy walk, that I wouldn’t do at night alone. The room has weird colours. It reminds me of something that could have been trendy in the 90s. There is no air-con, which is weird, because although Germany is generally cooler, it can get hot in the summer. No fridge either. No safe. The mattress is thinner than the ones in other ibis hotels, even the red middle-range ones. The bathroom has a tiny sink, which can be a problem. Breakfast was okay. I loved the smoothies, and the fruit salad. I wished they had some black German bread. There was a more whole-grain bun, but they were constantly running out. No alternative milks. The receptionists were lovely. They really helped a lot. There is an “office” thing, but I couldn’t print my boarding cards. The computer seemed ancient. They printed them at reception. Overall, I wouldn’t stay here again, unless the rooms were updated. Check out my video on my channel, Izzy’s Travel Diaries, for more information.

I stayed at this hotel as the rate was reasonable as all hotels around Dusseldorf and Cologne were expensive due to the trade fair in Cologne. The journey time from the hotel to the Koelnmesse is around 50 minutes. So not bad in terms of time. The hotel is simple but very effective. The rooms are comfortable with nice shower cubicle. The bed is a double size bed which is comfortable. There are enough power points by the small desk and also by the bed. Nice lighting also by the bed. Heating could be a concern in the deep winter as I don't think it will be effective when it is very cold. Breakfast is decent with plenty of nice selection to carry you through the day. Staff are all very nice and helpful. Parking is enough and free which is at the lower ground and one can enter from there to the lift. Wifi is good speed. TV I didn't use so no comment. Overall nice hotel.

Small room without air conditioned. Not recommended for stays during hot months. It was almost 30 degrees inside the room. However, staff was nice, good breakfast and local free parking. Hotel located in a business area, not so much within walking distance but a shopping mall within a 5min drive.