Mercure Hotel Duesseldorf Kaarst 4 stars

Name: 4 star Mercure Hotel Duesseldorf Kaarst | Mercure | ALL - ALL
Address: Koenigsberger Strasse 20, KAARST, 41564, DE
Telephone: +4921319690
Rating: 4.0

Customer review rating (ALL Rating) 4.0/5 146 reviews

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Koenigsberger Strasse 20, 41564 KAARST, Germany

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Mercure Hotel Duesseldorf Kaarst

Hotel for travellers looking for local and authentic experiences

Arrive, unwind, and immediately feel at home: In a quiet, green location just minutes from Düsseldorf, you will experience the perfect combination of relaxation and excellent accessibility. Whether a business stay, a weekend break, or a special occasion - enjoy a relaxed and uncomplicated start to your stay with us. Our 192 modern rooms and suites offer comfort, peace and quiet, air conditioning, free WIFI, and many thoughtful details for a thoroughly pleasant experience.

Welcome to the 4 star Mercure Hotel Düsseldorf Kaarst: Shopping on the Königsallee, strolling along the Rhine promenade, visiting first-class exhibitions and then enjoying the stylish comfort of our elegant hotel: That's what makes life fun!

10 modern event spaces for up to 450 people provide the ideal setting for meetings and events. With excellent transport links, you can quickly reach Düsseldorf, the exhibition center, and the airport, and then enjoy the tranquil atmosphere of our hotel.

Welcome to our hotel in Düsseldorf Kaarst. We are glad to welcome you here. Your comfort and well being are important to us. Enjoy your stay!

Benedikt Hahn, Hotel Management

Hotel extras

In an idyllic green setting - quiet and centrally located between Düsseldorf and Neuss
Direct access to the A52, A57, and A44 for a quick arrival
Düsseldorf city center, exhibition center, and airport within easy reach
250 video-surveilled parking spaces for a convenient arrival
10 modern event rooms & wellness area with sauna, fitness and pool

Our accommodation(s)

Single Bed

Standard Room with single bed

1 pers. max
28 m² / 301 sq ft

Bedding 1 x Single bed(s)
Views: City View or Courtyard View or Garden View

See availabilities

Room

Standard Room with queen-size bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x Double bed(s)
Views: Courtyard View or Garden View

See availabilities

Room

Standard Room with twin beds

2 pers. max
28 m² / 301 sq ft

Bedding 2 x Twin bed(s)
Views: Courtyard View or Garden View
Accessible room

See availabilities

Room

Comfort room with 1 double bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Privilege Room with queen-size bed

2 pers. max
28 m² / 301 sq ft

Bedding 1 x Double bed(s)
Views: Courtyard View or Garden View

See availabilities

Suite

Privilege Suite with queen-size bed

3 pers. max
45 m² / 484 sq ft

Bedding 1 x Double bed(s)
Views: Courtyard View or Garden View

See availabilities

Room

Standard Room with twin beds

2 pers. max
28 m² / 301 sq ft

Bedding 2 x Twin bed(s)
Views: Courtyard View or Garden View
Accessible room

See availabilities

Hotel location

Mercure Hotel Duesseldorf Kaarst

Koenigsberger Strasse 20
41564 KAARST
Germany

GPS:51.2197, 6.63775

+49 2131 9690

+49 2131 969445

Railway station
Highway exit

S BAHN STATION

Railway station

Access: 800 m / 0.5 mi 5 min walk / 1 min drive

AUTOBAHN A57

Highway exit

Access: 1.5 km / 0.93 mi 10 min walk / 2 min drive

HAUPTBAHNHOF DUS

Railway station

Access: 16 km / 9.94 mi 16 min drive

DUESSELDORF HBF

Railway station

Access: 16 km / 9.94 mi 20 min drive

GALOPPRENNBAHN

Sports centre

Access: 7 km / 4.35 mi 12 min drive

DE BUETT

Tourist attraction

Access: 10 km / 6.21 mi 14 min drive

SCHLOSS DYCK

Art and Culture

Access: 14 km / 8.7 mi 17 min drive

AQUAZOO

Zoo

Access: 20 km / 12.43 mi 15 min drive

NEUSS ZENTRUM

Shopping centre/mall

Access: 5 km / 3.11 mi 14 min drive

RHEINPARKCENTER

Shopping centre/mall

Access: 12 km / 7.46 mi 14 min drive

DUESSELDORF ZENTRUM

Shopping centre/mall

Access: 16 km / 9.94 mi 20 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

CAROLUS

Carolus restaurant is open weekdays from 6 p.m. to 10 p.m. and invites you to enjoy pleasant evenings in a comfortable atmosphere. On weekends, we welcome groups of 20 or more people subject to prior registration, reservation and menu selection.

Meetings & Events

Number of Meeting Room: 11
Surface of the largest room: 420 m² / 4520.838 sq ft
Maximum seats capacity: 450
Maximum capacity for banquets: 240

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.0/5 146 reviews

The second time the Air-condition did not work!!!

S. Solo - 5/3/2026 Confirmed reviews ALL

Dear Guest, thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced with the air-conditioning during your stay, especially since this has occurred more than once. Please know that this is not the standard we aim to provide, and we are actively looking into the issue to ensure it is fully resolved for future guests. Your comfort is very important to us, and we deeply regret that we fell short during your visits. We would welcome the opportunity to restore your confidence in our hotel and hope you will give us another chance to provide you with a comfortable stay. Kind regards, Your Mercure Hotel Düsseldorf Kaarst

Too complicated IT & Invoices of other guests send to me

Anonymous Business - 4/26/2026 Confirmed reviews ALL

Roland M. Business - 3/21/2026 Confirmed reviews ALL

Sehr geehrter Herr M., vielen Dank für Ihre positive Rückmeldung. Es freut uns sehr zu hören, dass Sie einen angenehmen Aufenthalt in unserem Hotel hatten und mit unserem Service zufrieden waren. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Wir wünschen Ihnen alles Gute und verbleiben mit herzlichen Grüßen, Ihr Mercure Hotel Düsseldorf Kaarst

Horst B. Couples - 6/24/2025 Confirmed reviews ALL

Liebe Gäste, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Eindrücke mitzuteilen. Wir bedauern sehr, dass Ihr Aufenthalt in einigen Bereichen nicht Ihren Erwartungen entsprochen hat. Ihre Hinweise zur Zimmerreinigung, zur Verfügbarkeit von Handtüchern und Toilettenpapier sowie zu technischen Mängeln nehmen wir sehr ernst. Ebenso entschuldigen wir uns für den Zustand des Pools und der Terrasse, die natürlich unserem Qualitätsanspruch nicht gerecht werden. Bitte seien Sie versichert, dass wir diese Punkte umgehend intern prüfen und Maßnahmen ergreifen, um die Situation zu verbessern. Ihre Zufriedenheit liegt uns sehr am Herzen, und wir hoffen, Sie geben uns in Zukunft die Gelegenheit, Sie von unserem gewohnt hohen Standard zu überzeugen. Mit freundlichen Grüßen Meysam Mohammadi Front Office Manager

Georg H. Solo - 5/26/2025 Confirmed reviews ALL

Lieber Herr H., vielen Dank, dass Sie sich die Zeit für Ihr Feedback genommen haben. Es freut uns, dass Ihnen unsere Lage gefallen hat und Sie insgesamt einen ruhigen Aufenthalt hatten. Gleichzeitig bedauern wir die Wartezeiten an der Rezeption und die Unannehmlichkeiten mit dem Parkautomaten sehr. Wir arbeiten bereits daran, unsere Abläufe und die Technik zu verbessern, um solche Situationen künftig zu vermeiden. Wir hoffen, Sie geben uns bald wieder die Gelegenheit, Sie von unserem verbesserten Service zu überzeugen. Mit freundlichen Grüßen Meysam Mohammadi Front Office Manager

Web-users rating

Other web-users rate our hotel

354 reviews 7.8/10 Location
867 reviews 6.4/10 Room
686 reviews 7.7/10 Service
33 reviews 6.7/10 WiFi
459 reviews 4.8/10 Cleanliness
443 reviews 8.6/10 Breakfast
229 reviews 5.6/10 Food
204 reviews 4.4/10 Amenities

46 reviews 7.9/10 Location
161 reviews 5.3/10 Room
136 reviews 7.6/10 Service
11 reviews 5.3/10 WiFi
86 reviews 3.6/10 Cleanliness
78 reviews 6.1/10 Food
64 reviews 8.2/10 Breakfast
44 reviews 5.9/10 Vibe

42 reviews 7.3/10 Location
125 reviews 6.7/10 Room
93 reviews 8.3/10 Service
5 reviews 4.5/10 WiFi
72 reviews 8.6/10 Breakfast
68 reviews 5.2/10 Cleanliness
31 reviews 4.1/10 Amenities
27 reviews 6.2/10 Vibe

30 reviews 8.2/10 Location
83 reviews 6.5/10 Room
81 reviews 7.4/10 Service
51 reviews 5.1/10 Cleanliness
47 reviews 8.7/10 Breakfast
25 reviews 5.7/10 Food
23 reviews 6.2/10 Vibe
22 reviews 4.6/10 Amenities

11 reviews 7.8/10 Location
41 reviews 6.8/10 Room
31 reviews 8.2/10 Service
18 reviews 8.8/10 Breakfast
18 reviews 5.5/10 Cleanliness
13 reviews 4.3/10 Amenities
11 reviews 6.1/10 Vibe
10 reviews 5.3/10 Food

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

At Mercure Hotel Duesseldorf Kaarst, we offer 192 modern rooms and suites including:

Standard Room with single bed
Standard Room with queen-size bed
Standard Room with twin beds
Comfort room with 1 double bed
Privilege Room with queen-size bed
Privilege Suite with queen-size bed

We provide accessible rooms for guests with reduced mobility and suites with separate living spaces for added comfort.

What services and amenities are available?

Mercure Hotel Duesseldorf Kaarst offers a wide range of services including:

Free Wi-Fi and high-speed internet for an additional fee
On-site parking for an additional fee
Buffet breakfast for an additional fee
Air conditioning and 55-inch flat screen TVs
Indoor pool, fitness center, and sauna for an additional fee
Carolus restaurant and Hi-Light Lounge Bar
11 meeting rooms and a business center
Wheelchair accessibility and pets allowed for an additional fee

What dining options are available?

What are the check-in and check-out times?

At Mercure Hotel Duesseldorf Kaarst, check-in is available from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Hotel Duesseldorf Kaarst regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.