Mercure Hotel Duesseldorf Kaarst

Mercure Hotel Duesseldorf Kaarst 4 stars

Customer review rating (ALL Rating) 4.2/5 661 reviews

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Hotel extras

  • Quiet location

  • Easy access to public transport

  • 250 parking spaces at the hotel

  • Highway intersections in close proximity

  • Hotel surrounded by large green spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Duesseldorf Kaarst

Koenigsberger Strasse 20
41564 KAARST
Germany

GPS:51.2197, 6.63775

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

CAROLUS

Sample our delicious Rhenish cuisine in the Carolus restaurant or why not try one of our international dishes? Take the time to enjoy the green surroundings of the hotel. The restaurant is open daily from 12:00pm to 10:30pm.

Our accommodation(s)

Plenty of space for relaxing! The Mercure Hotel Düsseldorf Kaarst has 192 comfortable 23-28 sq. m. Standard and Privilege rooms and 45 sq. m. suites, all soundproofed with individual air conditioning. With desk and free wi-fi, safe and HD Flatscreen TV with free programming. A child under 12 years of age sleeps free of charge in the parents' room. Your pet is welcome, EUR 10/night charge.

Single Bed

Standard Room with single bed

  • Max. number of persons: 1
  • Area: From 28 / 301 sq ft
  • Views: Garden View or City View or Courtyard View
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk
  • Bathroom products(...)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  661 reviews

TripAdvisor Rating  4.0/5  520 reviews

Great hotel

Customer review rating 4.5/5

Tommy Couples - Confirmed reviews ALL

Very nice room. Nice staff. Great breakfast. Too bad we couldn't use the pool and sauna because of the energy crisis, but this is not the hotels fault.

Dear Thomas, We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Kaarst. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your understanding of the measures taken regarding the energy crisis. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, the team of the Mercure Hotel Düsseldorf Kaarst

Good stay

Customer review rating 4.0/5

Tayo Friends - Confirmed reviews ALL

It was a pleasant stay. The receptionist was very helpful in changing my room correcting we made a mistake that we made when the room was booked. Bar and receptionist were very nice and we enjoyed a tasty burger meal.

Dear Tayo, We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Kaarst. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, the team of the Mercure Hotel Düsseldorf Kaarst

Good stay

Customer review rating 4.5/5

Graham E. Business - Confirmed reviews ALL

I have been using the hotel for 19 years and the main stay of the hotel are the staff which the main ones are still the same Fatima in the restaurant and the mar manager (sorry can not pronounce his name) who are both very friendly and efficient and like meeting old friends

Dear Graham, Thank you very much for your wonderful review of your stay at the Mercure Hotel Düsseldorf Kaarst. It is nice to know that after all these years you are still very satisfied with us and remain loyal to us. Of course, we are also happy to pass on the compliment to Mr. Urul and Mrs. Taoussi. Employees like these, who have been with us for so long, are of course part of our inventory :-) We look forward to continuing to welcome you in the future. Sincerely, Your team of Mercure Hotel Düsseldorf Kaarst

Good location, friendly staff

Customer review rating 4.0/5

N. Business - Confirmed reviews ALL

Overall the stay was very pleasant. The staff is extremely friendly and professional. I am a bit disappointed by the coffe machine provided in the room - leaking water, not functioning well, very bad coffee and tea

Dear Leandro, thank you very much for your comments regarding your stay at the Mercure Hotel Duesseldorf Kaarst. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also thank you for the note with the coffee machine in the room. We will check the problem. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, the team of the Mercure Hotel Duesseldorf Kaarst

pool very cold and services closed

Customer review rating 2.5/5

Graham Families - Confirmed reviews ALL

the pool was clod as hot being heated and the sauna was closed for the same reason. as a paying guest this should be a given. not happy

Dear Graham, Thank you for taking the time to tell us about your experience at the Mercure Hotel Duesseldorf Kaarst. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Due to the current energy crisis and the legal regulations the team of the Mercure Hotel Düsseldorf Kaarst is committed to take measures. Accordingly, to make a contribution, it has been decided to close the sauna.However, of course our fitness room and the swimming pool are still available. Also due to the crisis the swimming pool has been set to a temperature of 25°C. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, the team of the Mercure Hotel Duesseldorf Kaarst

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Other web-users rate our hotel

  • 243 reviews 6.7/10 Location
  • 518 reviews 6.7/10 Room
  • 477 reviews 8.5/10 Service
  • 13 reviews 9.1/10 WiFi
  • 294 reviews 8/10 Breakfast
  • 224 reviews 7/10 Cleanliness
  • 159 reviews 2.8/10 Value
  • 140 reviews 5/10 Food

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