Name: 4 star Mercure Hotel Duesseldorf Kaarst | Mercure | ALL - ALL
Address: Koenigsberger Strasse 20, KAARST, 41564, DE
Telephone: +4921319690
Rating: 3.8

Mercure Hotel Duesseldorf Kaarst

Hotel for travellers looking for local and authentic experiences

A quiet location, convenient transport links and outstanding comfort are just some of the features of the 4 star Mercure Hotel Düsseldorf Kaarst. The hotel is located on the Düsseldorf city limits, on the left bank of the Rhine. Nearby connections to the A57 and A52 freeways mean you can quickly reach any destination in the state capital and surrounding area. The hotel has 192 air-conditioned, soundproofed rooms. WIFI is free for our guests. You can park your car in the hotel car park for a fee.

Welcome to the 4 star Mercure Hotel Düsseldorf Kaarst: Shopping on the Königsallee, strolling along the Rhine promenade, visiting first-class exhibitions and then enjoying the stylish comfort of our elegant hotel: That's what makes life fun!

State capital of NR Westphalia, trade fair city, fashion center, art metropolis and so much more: Düsseldorf holds a prominent political, economical and cultural position with international appeal and an inspirational, sophisticated joie de vivre.

Welcome to our hotel in Düsseldorf Kaarst. We are glad to welcome you here. Your comfort and well being are important to us. Enjoy your stay!

André Obiglo, Hotel Management

Hotel extras

Quiet location surrounded by nature
Good public transport connections
250 hotel parking spaces with video surveillance
Freeway access in the immediate vicinity, airport within easy reach
Flexible meeting, banquet and catering options Sauna, fitness and pool

Our accommodation(s)

Single Bed

Standard Room with single bed

1 pers. max
28 m² / 301 sq ft

Bedding 1 x Single bed(s)
Views: City View or Courtyard View or Garden View

See availabilities

Room

Standard Room with queen-size bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x Double bed(s)
Views: Courtyard View or Garden View

See availabilities

Room

Standard Room with twin beds

2 pers. max
28 m² / 301 sq ft

Bedding 2 x Twin bed(s)
Views: Courtyard View or Garden View
Accessible room

See availabilities

Room

Comfort room with 1 double bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Privilege Room with queen-size bed

2 pers. max
28 m² / 301 sq ft

Bedding 1 x Double bed(s)
Views: Courtyard View or Garden View

See availabilities

Suite

Privilege Suite with queen-size bed

3 pers. max
45 m² / 484 sq ft

Bedding 1 x Double bed(s)
Views: Courtyard View or Garden View

See availabilities

Room

Standard Room with twin beds

2 pers. max
28 m² / 301 sq ft

Bedding 2 x Twin bed(s)
Views: Courtyard View or Garden View
Accessible room

See availabilities

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Hotel location

Mercure Hotel Duesseldorf Kaarst

Koenigsberger Strasse 20
41564 KAARST
Germany

GPS:51.2197, 6.63775

+49 2131 9690

+49 2131 969445

Railway station
Highway exit

S BAHN STATION

Railway station

Access: 800 m / 0.5 mi 5 min walk / 1 min drive

AUTOBAHN A57

Highway exit

Access: 1.5 km / 0.93 mi 10 min walk / 2 min drive

HAUPTBAHNHOF DUS

Railway station

Access: 16 km / 9.94 mi 16 min drive

DUESSELDORF HBF

Railway station

Access: 16 km / 9.94 mi 20 min drive

GALOPPRENNBAHN

Sports centre

Access: 7 km / 4.35 mi 12 min drive

DE BUETT

Tourist attraction

Access: 10 km / 6.21 mi 14 min drive

SCHLOSS DYCK

Art and Culture

Access: 14 km / 8.7 mi 17 min drive

AQUAZOO

Zoo

Access: 20 km / 12.43 mi 15 min drive

NEUSS ZENTRUM

Shopping centre/mall

Access: 5 km / 3.11 mi 14 min drive

RHEINPARKCENTER

Shopping centre/mall

Access: 12 km / 7.46 mi 14 min drive

DUESSELDORF ZENTRUM

Shopping centre/mall

Access: 16 km / 9.94 mi 20 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

CAROLUS

Carolus restaurant is open weekdays from 6 p.m. to 10 p.m. and invites you to enjoy pleasant evenings in a comfortable atmosphere. On weekends, we welcome groups of 20 or more people subject to prior registration, reservation and menu selection.

Meetings & Events

Number of Meeting Room: 11
Surface of the largest room: 420 m² / 4520.838 sq ft
Maximum seats capacity: 450
Maximum capacity for banquets: 240

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 3.8/5 959 reviews

Bad experience

Nicolas L. Business - 4/20/2026 Confirmed reviews ALL

At first, only one person at a time taking care of the reception, generating queue and waiting time. Housekeeping has to be ordered seperately, but even by doing so, the room hasn't been cleaned during the stay, neither the coffee has been replenished, and as there is no phone in the room, you can't contact the reception. I've tried several times using my own phone, but no reply (which is not a surprise with only one person at the reception desk). shampoo and body wash were empty. Need renovation No housekeeping while requested, no coffee replenishment, no way to reach the reception by phone same needs renovation Old furnitures, not feeling welcome. Only the barman was really warm and caring

Dear Guest, thank you very much for sharing your detailed feedback with us. We sincerely apologize for the issues you encountered during your stay. It is disappointing to hear about the delays at the reception, the missed housekeeping service, and the inconvenience caused by the lack of in-room communication. Please rest assured that your comments regarding the replenishment of amenities and the condition of the furniture have been shared with our team to address these shortcomings. We are glad to hear that you found our barman welcoming and caring, and we will make sure to pass on your kind words. Your feedback is invaluable in helping us improve our services and ensure a more comfortable experience for our guests in the future. We hope you might give us another opportunity to provide you with a stay that truly reflects the standards we aim to offer. Warm regards, Mercure Hotel Duesseldorf Kaarst

Good in parts

Michael Business - 4/19/2026 Confirmed reviews ALL

Potentially excellent hotel, let down by the small things. The corridor right by the hotel was very dark because the light was defective and not fixed during my stay. I reported two faults with the room after the first night; one was fixed after the sixth night and one was not fixed at all. The toilet below the waterline was covered in limescale. The room was cleaned only after the fourth night. As mentioned previously, faults not fixed, toilet covered with limescale below waterline, room cleaned only after fourth night. Long wait to check in. Convenient for Autobahn, S-Bahn, supermarkets (Aldi and Lidl), fast food (McDonald, KFC). Very slow. Excellent buffet breakfast. Staff friendly and polite.

Dear Guest, thank you very much for taking the time to share your feedback with us. We truly appreciate your comments, as they help us identify areas for improvement. We are sorry to hear that certain aspects of your stay did not meet your expectations, particularly the lighting in the corridor, the delayed maintenance in your room, and the cleaning schedule. Please accept our sincere apologies for any inconvenience this caused. Your remarks regarding the limescale in the bathroom have been passed on to our housekeeping team to ensure this is addressed immediately. We hope you were still able to enjoy other aspects of your stay and that you might consider giving us another opportunity to provide you with a flawless experience in the future. Warm regards, Your Mercure Hotel Duesseldorf Kaarst

I mean...Felt more like a 3 star hotel

Anonymous Solo - 4/13/2026 Confirmed reviews ALL

No room ventilation for new air. There is AC but u need to open windows for new air. There has to be a constant extraction fan in the toilet. There is one but not working. NO TELEPHONE WHAT SO EVER IN THE ROOM - YOUR FEET IS THE ONLY MEANS TO TALK TO THE RECEPTION - You gotta WALK each time. No slippers given ready in the room. Had to ask for it deliberately. Got my watch stolen for a night - had to go to the POLICE STATION due to the FAKE SECURITY CAMERA BEING FAKE and BY NO MEANS was I able to see the spot that I was sitting. FALSE SENSE OF SECURITY bc THE ONE THAT SEEMS TO SEE ME, TURNS OUT IT DOESN'T - fake cams, are not real cams. THAT'S WHY. I was simply LUCKY to have found it the next day, only by CHANCE - the father that whom my match was given to by his son, by pure luck of mine, approached the reception next to me, bringing back the watch to reception, while I was asking if there was any good news/updates regarding the incident since yesterday. It was a ONE HARSH NIGHT FOR ME - and the fake camera just exacerbated the situation! All the staff were friendly and helpful throughout though. Kudos to them.

Dear Guest, thank you for taking the time to share your detailed feedback. We truly appreciate your honest comments, as they help us identify areas where we can improve. We are genuinely sorry to hear about the difficulties you encountered during your stay. Your concerns regarding ventilation, the in-room telephone, and amenities like slippers are noted, and we will review these areas carefully to enhance the guest experience. We also sincerely regret the distress caused by the incident with your watch. Please rest assured that the safety and security of our guests is a top priority, and we take your feedback about the cameras very seriously. We will investigate this matter further and assess improvements to our security measures. On a positive note, we are delighted to hear that our team made a positive impression. Your kind recognition of their efforts will be shared with them—they will be thrilled to know their service made a difference despite the challenges. We hope you might consider giving us another opportunity in the future to provide a stay that better reflects the quality and standards we strive for. Warm regards, Your Mercure Hotel Düsseldorf Kaarst

Great value

Steve Business - 3/28/2026 Confirmed reviews ALL

Breakfast very nice and good range of food. Clean and hot.

Lieber Gast, vielen Dank für Ihre tolle Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Ihr Mercure Hotel Düsseldorf Kaarst

Simone B. Business - 3/24/2026 Confirmed reviews ALL

Colazione ok In the room 3 lamp didnt work. Bad smell in the room Bathroom old Moquette dirty. Didnt like your policy to not clean room for 3 days

Dear Guest, thank you very much for sharing your feedback with us. We sincerely apologize that your stay did not fully meet your expectations. We appreciate your comments regarding the lighting, room condition, and cleanliness, and we will review these points carefully with our team to ensure improvements. Regarding our housekeeping policy, we understand that this may not have suited your preferences, and we are grateful for your honesty. Your feedback helps us enhance the comfort and experience for all our guests. We are glad you found the breakfast satisfactory, and we hope to have the opportunity to welcome you again in the future and provide a stay that fully meets your expectations. Warm regards, Mercure Hotel Duesseldorf Kaarst