Name: 4 star Mercure Hotel Duesseldorf Kaarst | Mercure | ALL - ALL
Address: Koenigsberger Strasse 20, KAARST, 41564, DE
Telephone: +4921319690
Rating: 3.8

Mercure Hotel Duesseldorf Kaarst

Hotel for travellers looking for local and authentic experiences

Arrive, unwind, and immediately feel at home: In a quiet, green location just minutes from Düsseldorf, you will experience the perfect combination of relaxation and excellent accessibility. Whether a business stay, a weekend break, or a special occasion - enjoy a relaxed and uncomplicated start to your stay with us. Our 192 modern rooms and suites offer comfort, peace and quiet, air conditioning, free WIFI, and many thoughtful details for a thoroughly pleasant experience.

Welcome to the 4 star Mercure Hotel Düsseldorf Kaarst: Shopping on the Königsallee, strolling along the Rhine promenade, visiting first-class exhibitions and then enjoying the stylish comfort of our elegant hotel: That's what makes life fun!

10 modern event spaces for up to 450 people provide the ideal setting for meetings and events. With excellent transport links, you can quickly reach Düsseldorf, the exhibition center, and the airport, and then enjoy the tranquil atmosphere of our hotel.

Welcome to our hotel in Düsseldorf Kaarst. We are glad to welcome you here. Your comfort and well being are important to us. Enjoy your stay!

Benedikt Hahn, Hotel Management

Hotel extras

In an idyllic green setting - quiet and centrally located between Düsseldorf and Neuss
Direct access to the A52, A57, and A44 for a quick arrival
Düsseldorf city center, exhibition center, and airport within easy reach
250 video-surveilled parking spaces for a convenient arrival
10 modern event rooms & wellness area with sauna, fitness and pool

Our accommodation(s)

Single Bed

Standard Room with single bed

1 pers. max
28 m² / 301 sq ft

Bedding 1 x Single bed(s)
Views: City View or Courtyard View or Garden View

See availabilities

Room

Standard Room with queen-size bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x Double bed(s)
Views: Courtyard View or Garden View

See availabilities

Room

Standard Room with twin beds

2 pers. max
28 m² / 301 sq ft

Bedding 2 x Twin bed(s)
Views: Courtyard View or Garden View
Accessible room

See availabilities

Room

Comfort room with 1 double bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Privilege Room with queen-size bed

2 pers. max
28 m² / 301 sq ft

Bedding 1 x Double bed(s)
Views: Courtyard View or Garden View

See availabilities

Suite

Privilege Suite with queen-size bed

3 pers. max
45 m² / 484 sq ft

Bedding 1 x Double bed(s)
Views: Courtyard View or Garden View

See availabilities

Room

Standard Room with twin beds

2 pers. max
28 m² / 301 sq ft

Bedding 2 x Twin bed(s)
Views: Courtyard View or Garden View
Accessible room

See availabilities

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Hotel location

Mercure Hotel Duesseldorf Kaarst

Koenigsberger Strasse 20
41564 KAARST
Germany

GPS:51.2197, 6.63775

+49 2131 9690

+49 2131 969445

Railway station
Highway exit

S BAHN STATION

Railway station

Access: 800 m / 0.5 mi 5 min walk / 1 min drive

AUTOBAHN A57

Highway exit

Access: 1.5 km / 0.93 mi 10 min walk / 2 min drive

HAUPTBAHNHOF DUS

Railway station

Access: 16 km / 9.94 mi 16 min drive

DUESSELDORF HBF

Railway station

Access: 16 km / 9.94 mi 20 min drive

GALOPPRENNBAHN

Sports centre

Access: 7 km / 4.35 mi 12 min drive

DE BUETT

Tourist attraction

Access: 10 km / 6.21 mi 14 min drive

SCHLOSS DYCK

Art and Culture

Access: 14 km / 8.7 mi 17 min drive

AQUAZOO

Zoo

Access: 20 km / 12.43 mi 15 min drive

NEUSS ZENTRUM

Shopping centre/mall

Access: 5 km / 3.11 mi 14 min drive

RHEINPARKCENTER

Shopping centre/mall

Access: 12 km / 7.46 mi 14 min drive

DUESSELDORF ZENTRUM

Shopping centre/mall

Access: 16 km / 9.94 mi 20 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

CAROLUS

Carolus restaurant is open weekdays from 6 p.m. to 10 p.m. and invites you to enjoy pleasant evenings in a comfortable atmosphere. On weekends, we welcome groups of 20 or more people subject to prior registration, reservation and menu selection.

Meetings & Events

Non contractual photo

Number of Meeting Room: 11
Surface of the largest room: 420 m² / 4520.838 sq ft
Maximum seats capacity: 450
Maximum capacity for banquets: 240

Find out more

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 3.8/5 992 reviews

Alberto Business - 5/10/2026 Confirmed reviews ALL

All great only long timr for check in and out

The second time the Air-condition did not work!!!

S. Solo - 5/3/2026 Confirmed reviews ALL

The second time the Air-condition did not work!!!

Dear Guest, thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced with the air-conditioning during your stay, especially since this has occurred more than once. Please know that this is not the standard we aim to provide, and we are actively looking into the issue to ensure it is fully resolved for future guests. Your comfort is very important to us, and we deeply regret that we fell short during your visits. We would welcome the opportunity to restore your confidence in our hotel and hope you will give us another chance to provide you with a comfortable stay. Kind regards, Your Mercure Hotel Düsseldorf Kaarst

Too complicated IT & Invoices of other guests send to me

Anonymous Business - 4/26/2026 Confirmed reviews ALL

Violation of the DSGVO by sending invoice of totally unrelated guest to me. Information back to Hotel to make them aware and questioning what other guest data are probably shared stayed unanswered. My last time there as unreliable.

Bad experience

Nicolas L. Business - 4/20/2026 Confirmed reviews ALL

At first, only one person at a time taking care of the reception, generating queue and waiting time. Housekeeping has to be ordered seperately, but even by doing so, the room hasn't been cleaned during the stay, neither the coffee has been replenished, and as there is no phone in the room, you can't contact the reception. I've tried several times using my own phone, but no reply (which is not a surprise with only one person at the reception desk). shampoo and body wash were empty. Need renovation No housekeeping while requested, no coffee replenishment, no way to reach the reception by phone same needs renovation Old furnitures, not feeling welcome. Only the barman was really warm and caring

Dear Guest, thank you very much for sharing your detailed feedback with us. We sincerely apologize for the issues you encountered during your stay. It is disappointing to hear about the delays at the reception, the missed housekeeping service, and the inconvenience caused by the lack of in-room communication. Please rest assured that your comments regarding the replenishment of amenities and the condition of the furniture have been shared with our team to address these shortcomings. We are glad to hear that you found our barman welcoming and caring, and we will make sure to pass on your kind words. Your feedback is invaluable in helping us improve our services and ensure a more comfortable experience for our guests in the future. We hope you might give us another opportunity to provide you with a stay that truly reflects the standards we aim to offer. Warm regards, Mercure Hotel Duesseldorf Kaarst

Good in parts

Michael Business - 4/19/2026 Confirmed reviews ALL

Potentially excellent hotel, let down by the small things. The corridor right by the hotel was very dark because the light was defective and not fixed during my stay. I reported two faults with the room after the first night; one was fixed after the sixth night and one was not fixed at all. The toilet below the waterline was covered in limescale. The room was cleaned only after the fourth night. As mentioned previously, faults not fixed, toilet covered with limescale below waterline, room cleaned only after fourth night. Long wait to check in. Convenient for Autobahn, S-Bahn, supermarkets (Aldi and Lidl), fast food (McDonald, KFC). Very slow. Excellent buffet breakfast. Staff friendly and polite.

Dear Guest, thank you very much for taking the time to share your feedback with us. We truly appreciate your comments, as they help us identify areas for improvement. We are sorry to hear that certain aspects of your stay did not meet your expectations, particularly the lighting in the corridor, the delayed maintenance in your room, and the cleaning schedule. Please accept our sincere apologies for any inconvenience this caused. Your remarks regarding the limescale in the bathroom have been passed on to our housekeeping team to ensure this is addressed immediately. We hope you were still able to enjoy other aspects of your stay and that you might consider giving us another opportunity to provide you with a flawless experience in the future. Warm regards, Your Mercure Hotel Duesseldorf Kaarst