Mercure Hotel Duesseldorf Kaarst

Mercure Hotel Duesseldorf Kaarst 4 stars

Customer review rating (ALL Rating) 4.3/5 418 reviews

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Hotel extras

  • Quiet location

  • Easy access to public transport

  • 250 parking spaces at the hotel

  • Highway intersections in close proximity

  • Hotel surrounded by large green spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Duesseldorf Kaarst

Koenigsberger Strasse 20
41564 KAARST
Germany

  • By plane

    DUESSELDORF AIRPORT At 20km / 12 miles

  • By car

    AUTOBAHN A57 At 1km / 0 miles

  • By train

    DUESSELDORF HBF At 16km / 9 miles

  • By train

    HAUPTBAHNHOF DUS At 16km / 9 miles

  • By train

    S BAHN STATION At 0km / 0 miles

GPS:51.2197, 6.63775

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

CAROLUS

Sample our delicious Rhenish cuisine in the Carolus restaurant or why not try one of our international dishes? Take the time to enjoy the green surroundings of the hotel. The restaurant is open daily from 12:00pm to 10:30pm.

Our accommodation(s)

Plenty of space for relaxing! The Mercure Hotel Düsseldorf Kaarst has 192 comfortable 23-28 sq. m. Standard and Privilege rooms and 45 sq. m. suites, all soundproofed with individual air conditioning. With desk and free wi-fi, safe and HD Flatscreen TV with free programming. A child under 12 years of age sleeps free of charge in the parents' room. Your pet is welcome, EUR 10/night charge.

Standard Room with single bed

  • Max. number of persons: 1
  • Area: From 28 / 301 sq ft
  • Views: Garden View, City View, Courtyard View Note

Note :

*Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk
  • Direct dial telephone

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  418 reviews

TripAdvisor Rating  4.0/5  516 reviews

Good stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

clean, attentive, well-organized

Dear Norma, Thank you very much for your review of your stay at the Mercure Hotel Düsseldorf Kaarst. Our staff was very happy about your great rating. It is nice to know that you enjoyed your time with us and that you were satisfied with our service. We look forward to welcoming you again soon. Sincerely, Your team of Mercure Hotel DÜsseldorf Kaarst

Customer review rating 5.0/5

Dejan Friends - Confirmed reviews ALL

Very good

Dear Dejan, thank you for your rate to your stay at Mercure Hotel Düsseldorf Kaarst. We are happy that you felt very comfortable. Also we are verly gladful for the compliment to our reception staff. We hope to welcome you again soon. Sincerely, Your team of Mercure Hotel Düsseldorf Kaarst

Well located, nice place to stay, thanks :)

Customer review rating 4.5/5

Peter G. Business - Confirmed reviews ALL

To book the room through telefon did not work, (They did not call back) so I went in person in to your reception and was treated very good, and got a nice double room. In my case here on business with a large Customer close by and my usual Hotel Rhein Hotel Vier Jahres Zeiten in Meerbusch closed down, do to renovation/new owner, I was very happy in your Hotel. Thanks :)

Dear Peter, We would like to thank you for taking the time to rate your stay at the Mercure hotel Düsseldorf Kaarst. We are very sorry that the reservation by phone did not work. We are all the more pleased that you visibly enjoyed your stay and felt comfortable. Such positive reviews are the best praise for our staff. We hope to be able to welcome you again in the near future. Sincerely, Your Team of Mercure Hotel Düsseldorf Kaarst

Stressful stay

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Business training with “ask for” coffee despite business booking with beverages and coffee. High temperatures inside the rooms +30 degree Celsius. Due to the adjacent highway you can’t sleep with open windows. At arrival you look at the lobby and the great interior but at your room this changes badly. Old fashioned designs and interior.

Dear Michael, Thank you very much for rating your stay at the Mercure Hotel Düsseldorf Kaarst. We deeply regret that your experience was not a positive one and we sincerely apologize for that. The furnishing of the rooms will definitely change this year after the upcoming renovation work. Our seminar rooms and guest rooms are all air-conditioned and can of course also be cooled down on hot days. Of course, we are also very sorry for your experience with our otherwise highly praised staff. We hope to welcome you again and to give you a better impression of us. Sincerely, Your team of Mercure hotel Düsseldorf Kaarst

Payment Problem

Customer review rating 1.0/5

Lukas L. Families - Confirmed reviews ALL

Got quoted à wrong price by the hotel in advance per email m and finally charged 160€ more. Still no reply from management, although I followed up 3 times and was told to be contacted. Extremely disappointed!

Dear Lukas, Thank you very much for taking the time and sharing your experience of your stay at the Mercure Hotel Düsseldorf Kaarst with us. We sincerely apologize for the inconvenience caused by the wrong bill. You will receive an email about this shortly so that we can correct it as soon as possible. Nevertheless, we hope to welcome you in the future and offer you a better stay. Sincerely, Your team of Mercure Hotel Düsseldorf Kaarst

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Other web-users rate our hotel

  • 154 reviews 6.9/10 Location
  • 306 reviews 6.4/10 Room
  • 289 reviews 8.3/10 Service
  • 7 reviews 8.8/10 WiFi
  • 176 reviews 7.9/10 Breakfast
  • 132 reviews 6.6/10 Cleanliness
  • 96 reviews 3.3/10 Value
  • 88 reviews 5.1/10 Food

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