Novotel Dusseldorf Airport 4 stars

Customer review rating (ALL Rating) 4.6/5 1,081 reviews

Best price
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Novotel Dusseldorf Airport - Image 1
Novotel Dusseldorf Airport - Image 2
Novotel Dusseldorf Airport - Image 3
Novotel Dusseldorf Airport - Image 4
, 40468 DUESSELDORF, Germany

Description

Hotel extras

  • Only 2 km from the airport

  • The U-Bahn will take you to the center in just 10 minutes

  • Coffee, various teas and 1 bottle of water in the room

  • 2 stylish conference rooms for 12 people

  • GreenSign Hotel Level 4 - GSTC compliant

Our accommodation(s)

Hotel location

Novotel Dusseldorf Airport

40468 DUESSELDORF
Germany

GPS:51.283918, 6.784652

Telephone
Fax +49 211 29888799

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE FLAVE

THE FLAVE Restaurant Duesseldorf Airport offers international cuisine for business guests and families. There is something for every taste on the versatile menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,081 reviews

TripAdvisor Rating  4.0/5  29 reviews

Very nice stay

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Nice clean hotel, bed was very good to sleep and no noise from outside. Downside, airconditioning was not working anymore and sleeping in 23° is unpleasant.

Superb hotel - modern comfortable with good service

TripAdvisor rating 5.0/5

Karderby Business - TripAdvisor review

Excellent hotel pros Excellent bed Heated bathroom floor Spacious and modern rooms Very large TVs Superb breakfast Cons Not much - location is very close to the airport but not too accessible on foot. 20 euros for a late night taxi ride approx 5 mins long which was a bit of a ripoff (can’t blame the hotel for this)

Nicely located hotel with friendly staff

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Nice welcome upon arrival by the trainee of the hotel but because she couldn't access her system with her password, het more experienced colleague took over. Our room not being ready yet, we were invited to take a drink at the bar in the meantime. Th pity was that this experienced woman, didn't ask if we were here or the first time and she didn't have in mind to explain us where we could find what (breakfast, restaurant, ...)

Nice stay near the airport

Customer review rating 5.0/5

Stephane Business - Confirmed reviews ALL

Nice hotel for an early morning flight or to stay next to Dusseldorf without all downtown issues.

complete mess, best hotel I stay ever

Customer review rating 0.5/5

Oscar L. R. P. Business - Confirmed reviews ALL

Ma name is Oscar L. R. P., loyal guest who is accommodated at least 4-5 night per month in Novotel Airport Düsseldorf. Having checked out of room #125 last Wed morning, Idescribe below the unsatisfactory experience Always upon check-in at arrival first day, I clearly addresses below two wishes for his stay to the reception desk: 1. Being well aware that hotel policy has changed regarding daily room cleaning, Mr. R. emphasizes his expectation of daily change of towels. Unfortunately, even multiple repetition is without success. 2. After a long working & discussion day, I prefers to take a quiet & quick dinner in the restaurant. I wants dinner to be charged to his room# for overall payment of both room & restaurant with his AMEX card upon check out. but the recepcionists, all and every of them, miss to make this setup on my registration that causes problems to charge food/drinks to my room number. Sometimes, the discussion with restaurant team takes longer than dinner itself. Above is no unique experience , but unfortunately I has faced and addressed above service situation repeatedly to Novotel Airport team, big 0 on service, not on the restaurant but worst reception I experienced in my 30 years travelling around the world

Dear Mr. R. P., thank you for taking the time to share your experience with us. The satisfaction of our guests is very important to us, and this way we are given the additional opportunity to improve our service in the future. I am very sorry to hear that as a regular guest you have such a bad experience. What you describe is definitely not our service standard. First of all, we do have a sustainability program in the hotel where we just clean the room if the guest wishes this. Like that, we can save resources and act more environmentally friendly. Of course, our guests can always request daily room cleaning. This can be done on your arrival, or during the stay, one day prior. I regret to hear that this did not work out in your case, and I already informed the reception personnel on this matter. Furthermore, we can normally open the reservation for restaurant bookings, if we are provided with a credit card for guarantee. My sincere excuses that this also did not work out in your case. I assure you that we will again discuss this internally to avoid this in the future. We will do our best, to create a better experience for you in the future, and hope to welcome you again soon! Best regards, Rebecca Hilder Guest Relations Manager

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Other web-users rate our hotel

  • 318 reviews 7.9/10 Location
  • 532 reviews 8.8/10 Room
  • 505 reviews 8.2/10 Service
  • 7 reviews 9.4/10 WiFi
  • 244 reviews 8.8/10 Comfort
  • 242 reviews 8.8/10 Cleanliness
  • 221 reviews 8.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.