Ibis Dusseldorf Airport 2.5 stars

Customer review rating (ALL Rating) 4.5/5 1,061 reviews

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Description

Hotel extras

  • Location in the immediate vicinity of Dusseldorf Airport

  • Hotel parking garage

  • You can reach the center in just 10 minutes with the S1 and S11

  • Our Lobby Bar invites you to a refreshing drink around the clock!

  • GreenSign Hotel Level 4 - GSTC compliant

Our accommodation(s)

Hotel location

Ibis Dusseldorf Airport

Wanheimer Strasse 80
40468 DUESSELDORF
Germany

GPS:51.283918, 6.784652

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN

In line with Düsseldorf International Airport, ibis Düsseldorf Airport restaurant offers popular international specialties & delicacies. You will surely find an offer as per your taste in our menu!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,061 reviews

Customer review rating 5.0/5

Amy K. Business - Confirmed reviews ALL

Always helpful and welcoming. There was an issue of a man following me in a car and asking for money- second time in 2 weeks. Not directly on your property, on the public street. Your staff helped me in that situation.

Dear Mrs. K., thank you very much for your kind words about our team. We are delighted to hear that you found our staff helpful and welcoming throughout your stay. At the same time, we are truly sorry to hear about the unsettling situation you experienced nearby. Although this occurred outside of our property, your safety and well-being are extremely important to us. We are glad that our team was able to assist and support you during that moment. Your feedback means a lot to us, and we will continue to do everything we can to ensure our guests feel safe, comfortable, and well cared for at all times. We hope to have the pleasure of welcoming you back again soon. Your Ibis Team

Customer review rating 4.5/5

Trond L. Business - Confirmed reviews ALL

Short distance to airport

Dear Mr. L., thank you very much for your positive feedback. We are delighted to hear that you had a comfortable stay and that you appreciated our convenient location close to the airport. We hope to welcome you back again soon. Your Ibis Team

Customer review rating 0.5/5

Morgan M. Business - Confirmed reviews ALL

1) No WiFi on laptop, and the issue is not just on my laptop because many other room had the same issue. 2) No table in the room for working 3) Overpriced vs other guests who book last minute at Novotel at lower rates 4) no F&B outlet in Ibis need to cross outside and go to Novotel for breakfast 5) housekeeping only on request prior the day before. but the price includes housekeeping everyday..

Dear Mr. M., thank you for taking the time to share your detailed feedback with us. We are truly sorry to hear that your stay did not fully meet your expectations. We sincerely apologize for the inconvenience caused by the Wi-Fi issues. We understand how important a stable internet connection is, especially for business travelers, and we are currently reviewing this matter with our technical team. Regarding the pricing, we understand your concerns. Our rates can vary depending on availability and booking conditions, and we appreciate your feedback on this matter. With regard to the breakfast arrangement, we would like to clarify that breakfast is served at the neighboring Novotel, which is a four-star property. This allows our guests to enjoy a higher standard breakfast offering for the same price, effectively providing an upgrade in quality and selection. We also understand your comments about housekeeping. Our concept is designed to reduce environmental impact by avoiding automatic daily cleaning unless it is requested. However, daily housekeeping is of course always available at no additional charge, and we regret if this was not clearly communicated during your stay. Thank you again for your valuable feedback. We truly hope to have the opportunity to welcome you back and provide you with a more seamless and comfortable experience. Your Ibis Team

Customer review rating 5.0/5

Anja K. Families - Confirmed reviews ALL

Top

Sehr geehrte Frau K., herzlichen Dank für Ihre tolle Rückmeldung und Ihre Treue! Es freut uns sehr zu hören, dass wieder einmal alles super geklappt hat und Sie mit Ihrem Aufenthalt rundum zufrieden waren. Dass Sie unser Haus regelmäßig buchen, wenn Sie von Düsseldorf in den Urlaub fliegen, ist für uns ein großes Kompliment und eine wunderbare Bestätigung unserer Arbeit. Gerade vor einer Reise soll der Aufenthalt entspannt und unkompliziert sein, umso schöner, dass wir dazu beitragen dürfen. Wir freuen uns schon jetzt darauf, Sie bei Ihrer nächsten Reise wieder bei uns begrüßen zu dürfen, und wünschen Ihnen bis dahin alles Gute!

Customer review rating 2.0/5

Achilleas T. Business - Confirmed reviews ALL

MISS LINDA THE MANAGER ON DUTY IN IBIS AND NOVOTEL, WHILE YOU HAVE A PROBLEM, IS READY TO MAKE THE BEST FOR YOU AND THIS IS ONE REASON I WILL COME BACK TO THE HOTELS ACCOR AIRPORT IBIS AND NOVOTEL, IT IS VERY IMPORTANT IN HOTEL CUSTOMER CARE, TO HAVE ONE PERSON WITH SMILE AND SO POLITE, TO MAKE OVER ALL YOUR PROBLEMS,,,BRAVO TO HER....

Other web-users rate our hotel

  • 1,078 reviews 8.1/10 Location
  • 1,191 reviews 7/10 Room
  • 914 reviews 8/10 Service
  • 18 reviews 5.8/10 WiFi
  • 587 reviews 8.9/10 Cleanliness
  • 369 reviews 8.5/10 Breakfast
  • 147 reviews 5/10 Food
  • 54 reviews 2.9/10 Bar

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