ibis Sydney Airport 3.5 stars

Customer review rating (ALL Rating) 4.0/5 2,108 reviews

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Description

Hotel extras

  • ibis Kitchen serving breakfast, lunch & dinner every day

  • Short walk to Mascot train station and only 2 stops to Sydney's CBD

  • Less than 1km from Sydney's Domestic Airport terminals

  • A hotel for the whole family with pet-friendly rooms available

  • Enjoy the exclusive ibis "Sweet Beds"

Our accommodation(s)

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Hotel location

ibis Sydney Airport

205 O'Riordan Street
2020 MASCOT
Australia

GPS:-33.927867, 151.187217

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

ibis Kitchen & Bar

Fun and fresh. Ibis Kitchen focuses on local seasonal foods. Casual a la carte dining for breakfast or enjoy an express lunch with no time to waste. For dinner ibis Kitchen offers and extensive a la carte menu in a modern and friendly atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,108 reviews

TripAdvisor Rating  3.5/5  2,296 reviews

Customer review rating 5.0/5

Bistra P. Solo - Confirmed reviews ALL

Very attentive reception staff, the young lady from the afternoon shift ( mid afternoon- evening) was very kind assisting assisting with a booking for airport shuttle bus .

Dear Bistra P., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Sydney Airport Team

Customer review rating 1.5/5

Daryl M. Couples - Confirmed reviews ALL

As we were checking out the noose from the workers in the bathroom was very loud. In a workplace it would require earmuffs!

Dear Daryl M., Thank you for taking the time to tell us about your experience at the ibis Sydney Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Sydney Airport Team

Customer review rating 5.0/5

Galea J. Business - Confirmed reviews ALL

Staff were exceptionally friendly and informative and answered any questions easily. Front desk staff amazing and made you feel very welcome

Dear Galea J., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Sydney Airport Team

Customer review rating 5.0/5

Chaler D. Business - Confirmed reviews ALL

The staff are absolutely incredible. Lynette and Evan are true superstars! Delightfully memorable year after year and always a pleasure to see. I didn’t catch the names of the restaurant staff, but they were just as wonderful. They were kind, chatty and genuinely warm, making the experience even more special for our family trip. They should all get raises ;-)

Dear Chaler D., We very much appreciate your comments regarding your stay at the ibis Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Sydney Airport Team

Customer review rating 4.0/5

Michelle D. Business - Confirmed reviews ALL

as small as the room was, The bed was very comfortable & the room all that was needed for needed for an overnight stay. Restaurant & bar conveniently located in the foyer.

Dear Michelle, Thank you for your review. We are pleased you enjoyed your stay and look forward to welcoming you back on your next trip to Sydney. Warm regards, Ibis Sydney Airport Team

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Other web-users rate our hotel

  • 2,057 reviews 9.4/10 Location
  • 2,551 reviews 5.6/10 Room
  • 2,210 reviews 8.1/10 Service
  • 59 reviews 4.3/10 WiFi
  • 1,379 reviews 4.1/10 Cleanliness
  • 808 reviews 6.3/10 Food
  • 789 reviews 6.9/10 Value
  • 607 reviews 2.5/10 Amenities

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