ibis Sydney Airport 3.5 stars

Customer review rating (ALL Rating) 3.8/5 2,298 reviews

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205 O'Riordan Street, 2020 MASCOT, Australia

Description

Hotel extras

  • ibis Kitchen serving breakfast, lunch & dinner every day

  • Short walk to Mascot train station and only 2 stops to Sydney's CBD

  • Less than 1km from Sydney's Domestic Airport terminals

  • A hotel for the whole family with pet-friendly rooms available

  • Enjoy the exclusive ibis "Sweet Beds"

Our accommodation(s)

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Hotel location

ibis Sydney Airport

205 O'Riordan Street
2020 MASCOT
Australia

GPS:-33.927867, 151.187217

Telephone
Fax +61 2 8339 8585

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

ibis Kitchen & Bar

Fun and fresh. Ibis Kitchen focuses on local seasonal foods. Casual a la carte dining for breakfast or enjoy an express lunch with no time to waste. For dinner ibis Kitchen offers and extensive a la carte menu in a modern and friendly atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  2,298 reviews

TripAdvisor Rating  3.5/5  2,268 reviews

Good location, well stayed. Ex

Customer review rating 4.0/5

S. Families - Confirmed reviews ALL

Excellent

Dear S., Thank you for your feedback. We’re pleased to hear that you had a good stay and found the location convenient. We look forward to welcoming you back in the future. Sincerely, Ibis Sydney Airport Team

Tired and Grim

Customer review rating 2.0/5

Will Business - Confirmed reviews ALL

An old hotel in bad need of renovation. The room was ugly and felt quite grimy. There were stains on the carpet and it wasn't clean enough to feel comfortable walking on bare-foot. The bathroom door didn't close properly, and the sofa in the room had so little cushioning left that you felt the metal frame when you sat on it. The breakfast was fine, and reasonable value. I was very glad to be only staying for one night.

Dear William, Thank you for your feedback. We apologise that your stay did not meet expectations. Cleanliness and comfort are important to us, and we are continuously working to maintain cleanliness and comfort despite the age of the property. Your comments will be addressed with our team to make improvements. We hope to improve your experience should you choose to stay with us again in the future. Sincerely, Ibis Sydney Airport Team

Convenient for travel to Sydney Airport

Customer review rating 4.0/5

Grahamci3078na Solo - Confirmed reviews ALL

The hotel is conveniently located within easy walking distance from Mascot station and the shuttle bus to the airport works well. However it is in dire need of refurbishment as the carpet in the rooms is very stained and needs replacing.

Dear Graham, Thank you for sharing your feedback. We're glad to hear that the location and shuttle service were convenient for your travels. We appreciate your comments about the need for refurbishment. We are mindful of these areas and are continuously working to maintain cleanliness and comfort despite the age of the property. We also acknowledge your concerns regarding the condition of the cups and the staffing levels at reception and will work on addressing these issues to improve our service. We hope to welcome you again soon. Sincerely, Ibis Sydney Airport Team

Hotel works, but buffet breakfast needs improvement

Customer review rating 2.5/5

Michael Business - Confirmed reviews ALL

Was staying for work. I normally stay in Mascot between 4 - 6 times a year. Unfortunately the Buffet breakfast was not great. Scrabbled eggs, burnt pieces all through it. For $32 it was very disappointing, therefore only had breakfast in the hotel once. Other hotels in Mascot, the buffet is approximately that price, but the standard of the food is much higher at the other hotels, fruit is fresher, even a loaf of sour dough...

Dear Michael, Thank you for your feedback. We appreciate you taking the time to share your experience. We're glad to hear the hotel met your overall needs, but we regret that the breakfast did not meet expectations. Your comments regarding the quality of the food and the car park issue are valuable and will be shared with the team for improvement. We hope to have the opportunity to welcome you again and provide a better experience. Kind regards, Ibis Sydney Airport Team

Disappointing

Customer review rating 0.5/5

Christopher A. Solo - Confirmed reviews ALL

Booked for one night and confirmation email had wrong date. Tried calling immediately (but no answer) and sent them an email but they refused to change the booking to the correct night and refused to provide a refund. Ended up going to the Novatel instead.

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Other web-users rate our hotel

  • 1,829 reviews 9.2/10 Location
  • 2,505 reviews 5.3/10 Room
  • 2,124 reviews 7.3/10 Service
  • 71 reviews 3.7/10 WiFi
  • 1,366 reviews 3.6/10 Cleanliness
  • 562 reviews 2.3/10 Amenities
  • 377 reviews 5.9/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.