ibis Sydney Airport 3.5 stars

Customer review rating (ALL Rating) 4.0/5 2,192 reviews

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ibis Sydney Airport - Image 1
ibis Sydney Airport - Image 2
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ibis Sydney Airport - Image 4
205 O'Riordan Street, 2020 MASCOT, Australia

Description

Hotel extras

  • ibis Kitchen serving breakfast, lunch & dinner every day

  • Short walk to Mascot train station and only 2 stops to Sydney's CBD

  • Less than 1km from Sydney's Domestic Airport terminals

  • A hotel for the whole family with pet-friendly rooms available

  • Enjoy the exclusive ibis "Sweet Beds"

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room 1 Double and 1 Single Bed

Photo out of - Standard Room 1 Double and 1 Single Bed

Well-appointed rooms offering a very comfortable stay. With all the features you need to feel like you are on cloud nine! Features include, Sweet Bed, TV, air conditioning, iron/ironing board, coffee/tea facilities, fridge and en-suite. Up to 3 adults.

Max. number of persons
3
Area
From 16 m² / 172 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 17'/43 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 3 pers. max
  • 16 m² / 172 sq ft
  • Bedding 1 x Double bed(s) and 1 x Single bed(s)
See availabilities

Superior rooms offering a superior stay. With all the features you need to feel like you are on cloud nine! Features include signature Sweet Bed, TV, air conditioning, iron/ironing board, coffee/tea facilities, fridge and en-suite. Sleeps maximum 2 adults

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

ibis Sydney Airport

205 O'Riordan Street
2020 MASCOT
Australia

GPS:-33.927867, 151.187217

Telephone
Fax +61 2 8339 8585

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
  • SYDNEY Additional charge
  • SYD Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 200 rooms
  • 6 rooms for people with reduced mobility
  • 200 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Portuguese
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Dry cleaning / Ironing Additional charge
  • Laundromat Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Family

Services for children

  • Board games available
  • Children''s TV Channels

Well-being

ibis MiniGym

  • On site
  • On site
  • Enclosed outdoor parking
  • Private
  • 60 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 0 m / 0 ft

  • Parking pricing: 38 AUD 38 AUD Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Electric car recharging units 7 kVA
  • TESLA recharging units

Security

  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

ibis Kitchen & Bar

Photo out of - ibis Kitchen & Bar

Fun and fresh. Ibis Kitchen focuses on local seasonal foods. Casual a la carte dining for breakfast or enjoy an express lunch with no time to waste. For dinner ibis Kitchen offers and extensive a la carte menu in a modern and friendly atmosphere.

Cooking style
Bistro
Chef name
Subash SHRESTHA
Capacity
120
Accessibility
Accessible service
205 O'Riordan Street, 2020 Mascot, Australia
Telephone +61 2 8339 8500
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

Fun and fresh. Ibis Kitchen focuses on local seasonal foods. Casual a la carte dining for breakfast or enjoy an express lunch with no time to waste. For dinner ibis Kitchen offers and extensive a la carte menu in a modern and friendly atmosphere.

The perfect place to catch up with friends after a long flight, hard day at work or relax before your holiday. Enjoy a selection of beer, wine and spirits from the finest local and international suppliers in our lounge, bar or outdoor heated terrace.

Daily breakfast buffet from 05:30am - 11:00am, available 7 days

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,192 reviews

Customer review rating 3.0/5

Darren J. Business - Confirmed reviews ALL

Dear Darren J., Thank you for taking the time to share your feedback. We appreciate your recognition of our customer service; however, we regret that your room did not meet the cleanliness standards expected. Your comments will be reviewed to enhance our guest experience. Kind regards, ibis Sydney Airport

Customer review rating 4.5/5

Kaylene K. Friends - Confirmed reviews ALL

Dear Kaylene K., Thank you for your kind words regarding our staff and location. We are delighted to hear that you consistently enjoy your stays at ibis Sydney Airport. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Kind regards, ibis Sydney Airport

Customer review rating 5.0/5

Michel C. Couples - Confirmed reviews ALL

Dear Michel C., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that our team provided you with friendly and helpful service. It is always a pleasure to welcome you back when you are traveling. Kind regards, ibis Sydney Airport

Customer review rating 3.0/5

Stratia A. Solo - Confirmed reviews ALL

Dear Stratia A., Thank you for your feedback. We are pleased to hear that you found the bed comfortable and the bathroom clean. However, we regret that the condition of the carpet and elevators did not meet your expectations. Your comments will be taken into consideration as we strive to enhance our guest experience. Kind regards, ibis Sydney Airport

Customer review rating 1.0/5

Alban C. Solo - Confirmed reviews ALL

Dear Alban C., Thank you for sharing your feedback. We regret to learn that your experience did not meet expectations, particularly regarding the room condition and comfort. Your comments are valuable, and we will certainly take them into consideration as we continually strive to improve our guest experience. Kind regards, ibis Sydney Airport

Dear Darren J., Thank you for taking the time to share your feedback. We appreciate your recognition of our customer service; however, we regret that your room did not meet the cleanliness standards expected. Your comments will be reviewed to enhance our guest experience. Kind regards, ibis Sydney Airport

Customer review rating 4.5/5

Kaylene K. Friends - Confirmed reviews ALL

Great staff very helpful and friendly. Great location

Dear Kaylene K., Thank you for your kind words regarding our staff and location. We are delighted to hear that you consistently enjoy your stays at ibis Sydney Airport. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Kind regards, ibis Sydney Airport

Customer review rating 5.0/5

Michel C. Couples - Confirmed reviews ALL

Always enjoy staying at this motel when travelling. The staff are always friendly and super helpful.

Dear Michel C., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that our team provided you with friendly and helpful service. It is always a pleasure to welcome you back when you are traveling. Kind regards, ibis Sydney Airport

Customer review rating 3.0/5

Stratia A. Solo - Confirmed reviews ALL

The bed comfy and bathroom clean but the place needs a good steam clean Carpet and couch yukky- stained and old. The elevators so dirty the first impression was not good.

Dear Stratia A., Thank you for your feedback. We are pleased to hear that you found the bed comfortable and the bathroom clean. However, we regret that the condition of the carpet and elevators did not meet your expectations. Your comments will be taken into consideration as we strive to enhance our guest experience. Kind regards, ibis Sydney Airport

Customer review rating 1.0/5

Alban C. Solo - Confirmed reviews ALL

The hotel is in bad shape. Rooms are dirty, there's a constant draft inside the room as the windows are outdated and the seals don't work properly. There's obviously no care or effort put in this hotel.

Dear Alban C., Thank you for sharing your feedback. We regret to learn that your experience did not meet expectations, particularly regarding the room condition and comfort. Your comments are valuable, and we will certainly take them into consideration as we continually strive to improve our guest experience. Kind regards, ibis Sydney Airport

Customer review rating 5.0/5

Julie R. Solo - Confirmed reviews ALL

Stayed overnight after being on an overseas trip. Room was comfortable

Dear Julie R., Thank you for your positive feedback regarding your recent stay at ibis Sydney Airport. We are delighted to hear that you found your room comfortable after your overseas trip. We look forward to welcoming you back in the future. Kind regards, ibis Sydney Airport

Customer review rating 2.0/5

Jamil R. Families - Confirmed reviews ALL

Service was great but did not like the room it was ordernary bed wheels had no breaks moved every where. No ventilation in bathroom.

Dear Jamil r., Thank you for your feedback regarding your recent stay. We appreciate your kind words about our location and staff. However, I regret that the room did not meet your expectations, particularly in terms of comfort and ventilation. Your comments will be noted for future improvements. Kind regards, ibis Sydney Airport

Customer review rating 3.5/5

Alistair D. Couples - Confirmed reviews ALL

Overnight transit stop - filled the bill entirely

Dear Alistair D., Thank you for sharing your experience with us. We are pleased to hear that our hotel met your needs for your overnight transit stop. Your feedback is valuable, and we hope to welcome you again in the future. Kind regards, ibis Sydney Airport

Customer review rating 3.0/5

Michael H. Solo - Confirmed reviews ALL

Stayed here for one night on a stopover. Staff were fantastic,courteous and friendly, however the premises were filthy. Lobby toilets were atrocious as with the foyer entrance. Room were standard and beds average. Spend an extra 20 dollars and go around the corner to the Travelodge

Dear Michael H., Thank you for your feedback regarding your recent stay. We are pleased to hear that our staff made a positive impression. However, we sincerely apologize for the cleanliness issues you encountered. Your comments are valuable, and we will address them with the appropriate team. Kind regards, ibis Sydney Airport

Customer review rating 4.5/5

Jennifer H. Solo - Confirmed reviews ALL

Friendly and helpful reception. Very Comfortable Bed, very comfortable pillows, spotless room, excellent dining room on site, PU and delivery area at door. Near to domestic airport, short taxi ride away. Very competitive pricing.

Dear Jennifer H., Thank you for your positive feedback. We are delighted to hear that you found our reception staff helpful and enjoyed the comfort of your room, as well as the convenience of our location. Your kind words about our dining facilities and competitive pricing are greatly appreciated. Kind regards, ibis Sydney Airport

Customer review rating 0.5/5

Philip M. Business - Confirmed reviews ALL

Due to the cleanliness of the room it turned out to be a very bad experience

Dear Philip M., Thank you for your feedback regarding the cleanliness of your room. We take such matters seriously and will review our housekeeping standards to ensure a more pleasant stay for our guests in the future. Kind regards, ibis Sydney Airport

Customer review rating 4.0/5

Chi Y. T. Solo - Confirmed reviews ALL

It was a nice experience. Two minor comments for improvement are 1) The carpet got coffee marks near the bed. (The coffee marks size is 20 x20 cm at least) 2) The toilet smell will slightly come out from the toilet even the toilet door is completely shut.

Dear Chi Y. T., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you had a nice experience at our hotel. We appreciate your observations about the carpet and the toilet odor; your comments are valuable as we strive for continuous improvement in our services and facilities. We look forward to welcoming you back in the future. Kind regards, ibis Sydney Airport

Customer review rating 3.5/5

Brenton I. Couples - Confirmed reviews ALL

Quite a simple hotel. Comfortable bed. Thought bathroom was a bit different. Felt like a shed. Shower hose needs repjackng

Dear Brenton I., Thank you for sharing your feedback. We appreciate your comments regarding the comfort of the bed. However, we regret that the bathroom did not meet your expectations and you experienced issues with the shower hose. Your insights are valuable for our continued improvement. Kind regards, ibis Sydney Airport

Customer review rating 2.0/5

Rebecca R. Families - Confirmed reviews ALL

I think $12 per person is ridiculous for the shuttle bus from the airport to the hotel. This should be included. You can’t easily walk there. Could hear pipes of adjoining rooms all night, very loud. Small and basic rooms. Do the job but nothing special. Breakfast has pretty minimal offerings for a buffet.

Dear Rebecca R., Thank you for your feedback regarding your recent stay. We understand your concerns about the shuttle service fee and the noise disturbances from adjoining rooms. Our shuttle service is designed to provide convenience, and we appreciate your input on this matter. We also take note of your comments regarding the breakfast offerings and the room accommodations. Your insights are valuable as we strive to enhance our guest experience. Kind regards, ibis Sydney Airport

Customer review rating 4.0/5

Kevin C. Couples - Confirmed reviews ALL

Good

Dear Kevin C., Thank you for your positive feedback. We are pleased to hear that you had a good experience at ibis Sydney Airport. Your satisfaction is our priority, and we hope to welcome you back in the future. Kind regards, ibis Sydney Airport

Customer review rating 1.0/5

Deborah G. Couples - Confirmed reviews ALL

I rang this hotel before having just been discharged from hospital and wanting reassurance they had good air conditioning. I was given this reassurance but it proved not to be the case at all. I had to sleep with the window open with the pungent aroma of jet fuel circulating the room.

Dear Deborah G., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the discomfort you experienced with the air conditioning and ventilation in your room. I understand how important a comfortable environment is, especially after your recent discharge from the hospital. Your concerns will be noted as we continuously strive to improve our guest experience. Thank you for your understanding, and we hope to welcome you back under better circumstances. Kind regards, ibis Sydney Airport

Customer review rating 3.5/5

Scott C. Families - Confirmed reviews ALL

Slowest Wifi ever impossible to work online in my room, a little better in the restaurant. Incredibly noisy fridge which I had to get up and unplug it for some peace. Great location and clean and tidy. Very expensive due to price hike of NRL, Nearly $100 more than I paid last time but supply and demand I guess.

Dear Scott C., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our location convenient and your room clean. However, we regret that the Wi-Fi connectivity did not meet your expectations and that the noise from the fridge affected your comfort. We appreciate your understanding regarding pricing fluctuations, which are influenced by demand during peak events. Your insights are valuable, and we will consider them for future improvements. Kind regards, ibis Sydney Airport

Customer review rating 2.0/5

Kristell V. Families - Confirmed reviews ALL

Reception and kitchen was awesome however the room was not clean there were remnants of tissue on the floor and tissue that was placed in the window. Carpets not really clean.

Dear Kristell V., Thank you for sharing your feedback regarding your recent stay. I apologize for the cleanliness issues you encountered in your room. We appreciate your compliments about our reception and kitchen staff, and your comments will be addressed with our housekeeping team to ensure better standards in the future. Kind regards, ibis Sydney Airport

Customer review rating 1.5/5

Carmen P. Families - Confirmed reviews ALL

Not good phone in room not working Tv kept turning itself off aircon was bad

Dear Carmen P., Thank you for sharing your feedback regarding your recent stay. I apologize for the technical issues you experienced with the phone, television, and air conditioning. Your comments will be taken into consideration as we strive to enhance our guest experience. Kind regards, ibis Sydney Airport

Customer review rating 3.0/5

Stephen H. Business - Confirmed reviews ALL

I had a 20 day stay at the IBIS Sydney Airport and, although it was handy to my daily activities, it left a bit to be desired.

Dear Stephen H., Thank you for your feedback regarding your recent 20-day stay with us. We appreciate your comments and are glad to hear that you found our location convenient. However, we regret that your experience did not fully meet your expectations. Your insights will be taken into consideration for future improvements. Kind regards, ibis Sydney Airport

Other web-users rate our hotel

  • 1,850 reviews 9.4/10 Location
  • 2,350 reviews 5.4/10 Room
  • 2,027 reviews 8.1/10 Service
  • 53 reviews 3.7/10 WiFi
  • 1,276 reviews 3.9/10 Cleanliness
  • 518 reviews 2.8/10 Amenities
  • 400 reviews 6.3/10 Breakfast
  • 7 reviews 8.6/10 Sustainability

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