ibis budget Sydney Airport 3 stars

Customer review rating 3.9/5 3,485 reviews

ALLSAFE approved hotel

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Room 1

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ibis budget Sydney Airport
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+ 7 Services

This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private enclosed outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
Catering

Hotel location

ibis budget Sydney Airport

5 Ross Smith Avenue
2020 mascot
australia

Tel: +61283391840

Fax: (+61)2/83391740

Check-in from 12h00

Check out up to 10h00

  • By plane

    SYDNEY INTL AIRPORT At 3.3km / 2.05 miles

  • By train

    DOMESTIC AIRPT STN At 1km / 0.62 miles

GPS :-33.9328, 151.18750555

Our accommodation(s)

Comfortable 278 guest rooms at ibis budget Sydney Airport is well appointed and tastefully decorated, containing all the essentials required for a good night's rest. Each room features an en-suite, a TV, air conditioning, and of course, comfortable bedding. Suitable for up to two, three or four guests, guest rooms are available in a range of convenient configurations - making it the perfect choice for business or leisure travellers looking for a hotel near Sydney Airport.

Standard Room , 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 13 / 140 sq ft
  • Coffee/tea making facilities

Classic Room, 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 13 / 140 sq ft
  • Coffee/tea making facilities

Standard Twin Room - 2 Single Beds

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Coffee/tea making facilities

Superior Courtyard Room, 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Coffee/tea making facilities
  • Business Desk

Superior Queen Room , 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 13 / 140 sq ft
  • Coffee/tea making facilities
  • Business Desk

Standard Room - 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 22 / 237 sq ft
  • Coffee/tea making facilities
  • Business Desk

Classic Triple Room, 1 Queen & 1 Single Bed

  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Coffee/tea making facilities

Classic Family Room

  • Max. number of persons: 4
  • Area: From 18 / 194 sq ft
  • Coffee/tea making facilities
  • Business Desk
Rooms

Our guest reviews for
ibis budget Sydney Airport

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

3,485 reviews

friendly staff, good location

Customer review rating 4.0/5

Neil Families - 04/05/2021 Confirmed reviews ALL

the staff were very helpful in accommodating us as my mother who needed an ability room

well located

Customer review rating 4.5/5

John Solo - 26/04/2021 Confirmed reviews ALL

I have stayed a number of times and it has always been pleasant and reasonably priced and best of all it is close to the airport.

Dear John S., We very much appreciate your comments regarding your stay at the ibis budget Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Trang Le Assistant Manager

Mould

Customer review rating 0.5/5

Anonymous Families - 20/04/2021 Confirmed reviews ALL

Pink and black mould throughout the bathroom. Lucky I didn’t need to shower cause I would of had to wear thongs. The floor tile were so unhygienic. There was even a used towel on the back of the bathroom door. I know it’s a budget hotel but some basic cleaning would be nice. Would never stay here again nor will I recommend this hotel to anyone.

Dear Sherrie, Thank you for taking the time to tell us about your experience at the ibis budget Sydney Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, Please rest assured that all elements of your feedback will be reviewed and forwarded to the reliant departments. If you need anything further please contact us directly at the hotel 02…. Sincerely, Trang Le Assistant Manager

Quick visit

Customer review rating 4.5/5

Mikee M. Couples - 18/04/2021 Confirmed reviews ALL

Quick overnight stay on way to Tasmania. Small but comfortable space. Clean ensuite. Very comfortable bed. Excellent sound insulation and blackout shade. Less than 10 minute stroll to Domestic Terminal. 15 minute uber to Brighton for lots of dining choices. Will stay again in the future. Mikee

Dear Michael M., We very much appreciate your comments regarding your stay at the ibis budget Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Trang Le Assistant Manager

Great value and hassle free car parking close to airport

Customer review rating 5.0/5

Denise M. Families - 17/04/2021 Confirmed reviews ALL

Very smooth going no problems. Nice clean hotel with everything nearby. Car parking for the week for $99.

Dear Denise M., We very much appreciate your comments regarding your stay at the ibis budget Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Trang Le Assistant Manager

Yes

Customer review rating 0.5/5

Angelo C. Families - 13/04/2021 Confirmed reviews ALL

It was the worst experience I’ve had the initial to try and book was nothing but a headache five phone calls to confirm everything was in order to then try and pay for it over the phone with a credit card to be told I couldn’t then to arrive and to be told that there was nothing available absolutely woeful

Dear Angelo, Thank you for taking the time to tell us about your experience at the ibis budget Sydney Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, Please rest assured that all elements of your feedback will be reviewed and forwarded to the reliant departments. If you need anything further please contact us directly at the hotel h5… Sincerely, Tom

Convenient and clean

Customer review rating 3.5/5

Anonymous Families - 12/04/2021 Confirmed reviews ALL

An early flight lead us to stay. Water pressure in the shower was an issue, but overall a good and economical choice.

Dear Leanne B., We very much appreciate your comments regarding your stay at the ibis budget Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Trang Le Assistant Manager

Well located yes, good stay not really

Customer review rating 2.0/5

Dc Families - 09/04/2021 Confirmed reviews ALL

Staff pleasant, room fit out to expectation. Biggest issue was air conditioning did not work. Room was at 26 degrees no matter the setting on aircon panel. Not a great temperature for a good sleep. Heard another person with same complaint at check out.

Dear Daniel, Thank you for taking the time to tell us about your experience at the ibis budget Sydney Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, Please rest assured that all elements of your feedback will be reviewed and forwarded to the reliant departments. If you need anything further please contact us directly at the hotel 02…. Sincerely, Tom

Issued a fine when not told about paying for parking.

Customer review rating 2.0/5

Dq Solo - 08/04/2021 Confirmed reviews ALL

Upon checking in, I said I had a car. Still I was not told about a parking fee of $25 for the night. I came back to my car an hour later, and saw a $35 fee, issued by Ibis. I went back to reception, and then he said I had to pay for parking, but will give me the discount price of $25. - assuming he was doing me a favour. I always stay here when travelling to Sydney, I'm doubting my future stays here due to the poor customer service from the receptionist, and the check in previously (when I didn't have a car) I had to wait 10 mins while he was busy on his phone ordering uber eats. Very let down.

Dear Darren, Thank you for taking the time to tell us about your experience at the ibis budget Sydney Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, Please rest assured that all elements of your feedback will be reviewed and forwarded to the reliant departments. If you need anything further please contact us directly at the hotel 02…. Sincerely, Tom

A shocker

Customer review rating 0.5/5

Anonymous Families - 08/04/2021 Confirmed reviews ALL

When I entered the room, there was a paddle of water. The room stank. The fridge, although turned on, had a temperature inside higher than the room themperature and there was some milk inside! As we checked in after 1am, we were too tired to request any change. How this could be missed by a house keeping? Was there any in the last few days? It did not look like it was a fresh water issue (the smell in the room was horrible).

Dear Roman, Thank you for taking the time to tell us about your experience at the ibis budget Sydney Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, Please rest assured that all elements of your feedback will be reviewed and forwarded to the reliant departments. If you need anything further please contact us directly. Sincerely, Tom

Great value

Customer review rating 4.5/5

David L. Business - 30/03/2021 Confirmed reviews ALL

Great price. Very convenient for me. When I was booking I did not notice the $35 charge for parking. Room was clean. Lift and hallways a bit tardy (carpets well worn and scuff marks on walls and doors). I could not work out how to turn the a/c down. Overall the stay was great value for me.

Good stay

Customer review rating 4.5/5

John R. Business - 19/03/2021 Confirmed reviews ALL

Hotel room was very good. Friendly and helpful staff at reception...................

Dear John R., We very much appreciate your comments regarding your stay at the ibis budget Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tom

Room was so small, but we had a cat and would have loved more space,

Customer review rating 3.5/5

Alex A. Solo - 18/03/2021 Confirmed reviews ALL

The management were very nice.

Dear Alex A., We very much appreciate your comments regarding your stay at the ibis budget Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tom

Good stay close to the airport

Customer review rating 5.0/5

Wendy K. Business - 17/03/2021 Confirmed reviews ALL

It served my purpose

Dear Wendy K., We very much appreciate your comments regarding your stay at the ibis budget Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tom

Well located for airport. Clean room.good for overnight stay

Customer review rating 4.0/5

Suzi A. S. D. Couples - 15/03/2021 Confirmed reviews ALL

Friendly staff, clean room, great overnighter and location. Lifts were extremely smelly and passage carpet needs a good clean and sanitise. Good comfortable bed. Thank you and to the staff

Dear Suzi, Thank you for sending through your comments regarding your stay at the ibis budget Sydney Airport. It is always a pleasure to receive feedback and I will pass it onto our them. If you need anything further please let us know and we hope to welcome you back in the very near future. Sincerely, Tom Marsic General Manager

Fairly convenient

Customer review rating 2.5/5

Bec Couples - 07/03/2021 Confirmed reviews ALL

Room was basic but clean, bed good, very limited on site facilities and the hall ways were grubby with litter left on carpet

Dear Rebecca Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Tom

Good location comfy bed

Customer review rating 5.0/5

Cath M. Families - 04/03/2021 Confirmed reviews ALL

Needed early start for flight Ibis convenient and comfortable and within budget

Dear Catherine M., We very much appreciate your comments regarding your stay at the ibis budget Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tom

Well located friendly service nice but basic room

Customer review rating 4.5/5

Arlene B. Couples - 24/02/2021 Confirmed reviews ALL

Clean basic rooms friendly service and well located to the airport

Our most recent 20 reviews

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