Mantra on Sydney Airport 4 stars

Customer review rating (ALL Rating) 4.2/5 2,430 reviews

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Mantra on Sydney Airport - Image 1
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3 Ross Smith Avenue, 2020 MASCOT, Australia

Description

Hotel extras

  • Set your alarm or have our friendly staff at our 24-hour reception organise your wake-up call

  • Our express checkout ensures you will get to your terminal on time ready for your flight

  • Uninterrupted views of the runway from one side of the hotel.

  • Shuttle available for pick-up & drop-off at intl & domestic terminals - additional cost

  • Our hotel's restaurant is open daily for a buffet breakfast and also serves an A La Carte Menu

Our accommodation(s)

Hotel location

Mantra on Sydney Airport

3 Ross Smith Avenue
2020 MASCOT
Australia

GPS:-33.932831, 151.186755

Telephone
Fax +61 2 8398 0730

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

ON SITE RESTAURANT

Our inhouse restaurant offers a buffet breakfast, mid week lunch menu and a la carte dinner service. If your travel involves a later flight, there is also an all-day dining option outside of these times. Our bar is open from midday daily.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,430 reviews

TripAdvisor Rating  3.9/5  621 reviews

Customer review rating 5.0/5

Shane F. Couples - Confirmed reviews ALL

nice room, restaurant was excellent for dinner and breakfast. Will definitely stay again

We very much appreciate your feedback regarding your stay at Mantra on Sydney Airport It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Front Office Manager

Customer review rating 2.5/5

Scott T. Couples - Confirmed reviews ALL

We were early for checkin and understood, but staff said they will see if they can accomodate early. Said our room wasn't ready and we came back later. The room had not been stayed in for some time and had not had a refreshed clean, so already not that happy being lied to. The bed was past it's used by date, there is limited space for bags and no wardrobe. The hand towels were missing. The windows are not double glazed so the road noise was significant. The pillows were great, the window curtains great and good blockout. The restaurant has great food , but service was slow and forgetful. Friendliness is not a strong point, felt like we were a burden to them. Is in a handy location to walk to domestic airport. Unlikely to stay there again.

We very much appreciate your feedback regarding your stay at Mantra on Sydney Airport. I am very disappointed to hear that you were not provided with the high standard of service we strive for during your time with. I have forwarded your comments to our department managers regarding your feedback to ensure that we will take the appropriate measures to address any shortfalls in service, and deal with these appropriately in order to ensure future guest satisfaction. Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Front Office Manager

Customer review rating 4.5/5

Sandra C. Solo - Confirmed reviews ALL

I had a short but comfortable stay

Dear Sandra, Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and enjoyed a comfortable experience. We look forward to welcoming you back in the future. Best regards, Shaheen Dipa Assistant Manager

Customer review rating 4.0/5

Joe J. Couples - Confirmed reviews ALL

Our accommodation in room 805, cannot be faulted in any way. Very clean, comfortable and wonderful view. Would gladly stay there if and when we need airport accommodation. Reception staff where most welcoming. Unfortunately when we arrived (approximately 1.30 pm) it was 44 degrees outside and I wanted a cold beer, but the bar does not open until 3 pm. That policy obviously does not consider customer needs or wants. Other than that, we totally enjoyed our stay with Mantra

We very much appreciate your feedback regarding your stay at Mantra on Sydney Airport It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Front Office Manager

Customer review rating 3.5/5

Antonio L. Couples - Confirmed reviews ALL

We enjoyed our stay, which was conveniently located to the domestic airport and reasonably priced room.

We very much appreciate your feedback regarding your stay at Mantra on Sydney Airport It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Front Office Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,084 reviews 9/10 Location
  • 1,525 reviews 6.8/10 Room
  • 1,405 reviews 7.9/10 Service
  • 19 reviews 3.6/10 WiFi
  • 756 reviews 8.3/10 Food
  • 669 reviews 5.6/10 Cleanliness
  • 273 reviews 7/10 Breakfast
  • 8 reviews 0.9/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.