Mantra on Sydney Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 2,291 reviews

Mantra on Sydney Airport - Image 1
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3 Ross Smith Avenue, 2020 MASCOT, Australia

Description

Hotel extras

  • Set your alarm or have our friendly staff at our 24-hour reception organise your wake-up call

  • Our express checkout ensures you will get to your terminal on time ready for your flight

  • Uninterrupted views of the runway from one side of the hotel.

  • Shuttle available for pick-up & drop-off at intl & domestic terminals - additional cost

  • Our hotel's restaurant is open daily for a buffet breakfast and also serves an A La Carte Menu

Our accommodation(s)

Hotel location

Mantra on Sydney Airport

3 Ross Smith Avenue
2020 MASCOT
Australia

GPS:-33.932831, 151.186755

Telephone
Fax +61 2 8398 0730

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

ON SITE RESTAURANT

Our inhouse restaurant offers a buffet breakfast, mid week lunch menu and a la carte dinner service. If your travel involves a later flight, there is also an all-day dining option outside of these times. Our bar is open from midday daily.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,291 reviews

Customer review rating 3.0/5

Michael C. Couples - Confirmed reviews ALL

Location good small problems with room. Tissue box not checked only 1 left and faulty button on toilet

Thank you for your feedback about Mantra on Sydney Airport. We appreciate you taking the time to share your experience with us. We are very sorry to hear that your stay fell short of expectations due to the maintenance and housekeeping issues you encountered. Please accept our sincere apologies for the inconvenience caused. We will certainly share your feedback with the relevant teams to help us improve our services and guest experience, and we hope to have the opportunity to welcome you back and provide a much better stay in the future. Kind regards, Yen Le Assistant Manager

Customer review rating 3.0/5

Nicholas R. Business - Confirmed reviews ALL

Great location for a stay before an early flight, but walking into a room that obviously hasnt been cleaned, just isnt good enough

Thank you for your feedback about Mantra on Sydney Airport. We appreciate you taking the time to share your experience with us. We are very sorry to hear that your stay fell short of expectations due to the housekeeping issues you encountered. We acknowledge that when you brought the matter to the attention of our Front Desk team, we provided a complimentary gesture as an immediate service recovery. However, we understand that this does not fully make up for the inconvenience caused. Please be assured that we have shared your feedback with the relevant team for further review and improvement. We value your comments as they help us enhance the experience we provide to our guests. We hope to have the opportunity to welcome you back and deliver a much better stay in the future. Kind regards, Yen Le Assistant Manager

Customer review rating 4.5/5

Kevin C. Couples - Confirmed reviews ALL

Overnight. Pleasant staff. Helpful. Reasonable meal. Clean room.

Thank you for your wonderful review about Mantra on Sydney Airport. We are delighted to hear that you enjoyed your stay with us. We truly appreciate your feedback and look forward to welcoming you back again on your next visit. Kind regards, Yen Le Assistant Manager

Customer review rating 5.0/5

Leanne B. Couples - Confirmed reviews ALL

From check in and help from staff for injury, to our beautiful room and birthday card and bottle of red wine, we could not fault our stay here!! Would definitely recommend to anyone for easy walk to airport. The restaurant meal and service was exceptional!

Thank you for sharing your feedback about Mantra on Sydney Airport. We are delighted to hear that you had a wonderful experience with us and enjoyed a lovely birthday celebration. Your kind words will be shared with our team, as they serve as great encouragement and recognition of their efforts. Thank you once again for choosing to stay with us. We look forward to welcoming you back in the future. Kind regards, Yen Le Assistant Manager

Customer review rating 4.5/5

Angelo P. Business - Confirmed reviews ALL

Comfortable stay. Nice staff and clean room

We very much appreciate your feedback regarding your stay at Mantra on Sydney Airport It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Front Office Manager

Other web-users rate our hotel

  • 1,194 reviews 9/10 Location
  • 1,587 reviews 7/10 Room
  • 1,393 reviews 8/10 Service
  • 16 reviews 1.8/10 WiFi
  • 775 reviews 8.4/10 Food
  • 667 reviews 5.8/10 Cleanliness
  • 264 reviews 7.1/10 Breakfast
  • 7 reviews 1.4/10 Wellness Area

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