Mantra on Sydney Airport 4.5 stars

Customer review rating (ALL Rating) 4.3/5 1,925 reviews

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Mantra on Sydney Airport - Image 1
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Mantra on Sydney Airport - Image 4
3 Ross Smith Avenue, 2020 MASCOT, Australia

Description

ALLSAFE approved hotel

Hotel extras

  • Set your alarm or have our friendly staff at our 24-hour reception organise your wake-up call

  • Our express checkout ensures you will get to your terminal on time ready for your flight

  • Uninterrupted views of the runway from one side of the hotel.

  • Airport shuttle available for pick up & drop off at both international and domestic terminals

  • Our hotel's restaurant is open daily for a buffet breakfast and also serves an A La Carte Menu

Our accommodation(s)

Hotel location

Mantra on Sydney Airport

3 Ross Smith Avenue
2020 MASCOT
Australia

GPS:-33.932831, 151.186755

Telephone
Fax +61 2 8398 0730

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

ON SITE RESTAURANT

Non contractual photo

At Mantra Sydney Airport Hotel's in-house restaurant, start the day right with an À la carte breakfast. If your travel involves a later flight, the restaurant also offers an all-day dining option along with Lunch or Dinner laidback café atmosphere

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,925 reviews

TripAdvisor Rating  4.0/5  496 reviews

Certificate of excellence 2022

Bring eye mask!

TripAdvisor rating 2.0/5

TangimG Families - TripAdvisor review

Hotel is fine, clean, standard 4 star with no additions to make it anything more than a utilitarian stay. Main issue for me was the blinds don’t fully cover the windows. On the main road side, flashing billboards make it feel like you’re sleeping under a poker machine. Bring an eye mask if you want sleep. Hotel is well aware of the issue on check out, clearly no plans to rectify it. Noise is ok considering it’s a main road and flight path, curfew stops aircraft noise but bring ear plugs if you’re a light sleeper. Bed was on the hard side but not a deal breaker. No hotel info provided in room/ by code/ on check in so ask staff re in room dining and shuttle services etc. annoying and inconvenient. Restaurant was significantly understaffed. Meals were ok, again, fine for a stopover night. Staff were lovely, just too stretched.

Dear TangimG, Thank you for taking the time to provide us with your wonderful feedback. I apologize that your sleep was interrupted due to the black out curtains not providing you with the appropriate cover from the lights outside your room. Due to the nature and importance of the black out curtains we will evaluate all our rooms. We provide all the in-room information and hotel services on our TV in every room. I apologize for any inconvenience that we have caused. We will ensure to let every guest know at check in about the hotel services being available on the TV moving forward. I am pleased your interactions with our hotel staff was lovely. We pride ourselves on delivering empathetic caring guest service. Thank you once again for your wonderful Feedback. We look forward to serving you again in the near future should your travel plans bring you back to the Sydney Airport. Cheers, Charlie

Fabulous location and easy walking distance to Sydney Airport

Customer review rating 5.0/5

Maurice Couples - Confirmed reviews ALL

Exemplary service from front afternoon desk staff. Very helpful and professional. Good breakfast and enjoyed our stay. Great views of planes landing at the airport.

An OK experience.

TripAdvisor rating 3.0/5

Robert W TripAdvisor review

An OK experience, reasonable room rate but definitely an International airport hotel of marginal quality. Pleasant staff interaction when arriving and departing. The room was comfortable and had all the Amenities. The dirty shower floor was not acceptable.

Dear Robert, I am sorry your experience at the Mantra Sydney Airport was not up to expectations. Thank you for taking the time to let us know about your experience. We value your feedback. I am pleased the room was comfortable and the staff were pleasant. Having a dirty shower is unacceptable and thank you for letting us know so that we can address the cleaning issue with our housekeeping team. Once again thank you for taking the time to let us know about your recent experience. Cheers, Charlie

Excellent location, beautiful facilities, superior service.

Customer review rating 5.0/5

Stephen Business - Confirmed reviews ALL

From my first phone call to the hotel about adjusting my booking, the staff were friendly, professional and efficient. This remained so during my stay. The restaurant was modern and spotless, with a great menu. The room was well-appointed and felt fresh. The location is highly convenient for travel, including transition between international and domestic travel; there is easy pedestrian access to the domestic terminal and train network, and the shuttle bus to the international terminal was cheap and easy to arrange through the concierge. I already have my next stay booked!

Good location, quiet, clean, comfortable and great service

Customer review rating 5.0/5

Ralph Couples - Confirmed reviews ALL

This is our second start this year. Once again great service, great location and great rooms.

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Other web-users rate our hotel

  • 722 reviews 9.4/10 Location
  • 1,055 reviews 7.4/10 Room
  • 965 reviews 8/10 Service
  • 16 reviews 7.7/10 WiFi
  • 525 reviews 8.4/10 Food
  • 437 reviews 7.3/10 Cleanliness
  • 102 reviews 6.8/10 Breakfast
  • 93 reviews 8.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.