Pullman Sydney Airport 5 stars

Customer review rating (ALL Rating) 4.4/5 3,844 reviews

Best price
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191 O Riordan Street, 2020 MASCOT, Australia

Description

Hotel extras

  • Event space to cater from 10 to 200 with built in AV we cater for all your event needs.

  • Executive Lounge to unwind and 24-hour fitness centre to regenerate and re-energise.

  • Mobius Bar & Grill is a dining adventure of local seasonal food, wines & craft beers.

  • ALLSAFE certification, 24-hour reception, complimentary Wi-Fi, parking plus valet parking.

  • Sydney's iconic Harbour and Circular Quay precinct are located an easy 20 minute train ride.

Our accommodation(s)

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Hotel location

Pullman Sydney Airport

191 O Riordan Street
2020 MASCOT
Australia

GPS:-33.927553, 151.186823

Telephone
Fax +61 2 9693 2598

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MOBIUS BAR AND GRILL

At Mobius we think global and cook local, using regionally produced ingredients. Breakfast includes fresh artisanal products with dinner featuring a vibrant collection of modern Australian cuisines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,844 reviews

TripAdvisor Rating  4.3/5  1,241 reviews

Certificate of excellence 2025

Customer review rating 0.5/5

S. H. S. Business - Confirmed reviews ALL

Arrived, staff thanked me for my continual support and have upgraded me to a disabled room. Airconditiong didnt get below 27 degrees. Spoke ot manager who said sorry but i am at the end of my shift. Asked for engineers she said they are not on. New manager rang me about 11.pm to say he had no other rooms. so i had to suck it up no real air con. Next mornign at 6 am lifts not working so had to go down fire stairs as no one picked up phone. pushed intercom in stairs no answer as door at bottom was jammed. So put me shoulder into to open. Staffing has really fallen away i am sorry.

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Sydney Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pullman Sydney Airport Team

Customer review rating 4.5/5

Wood S. Business - Confirmed reviews ALL

Easy check-in, really nice room and smooth check-out

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Sydney Airport Team

Customer review rating 5.0/5

Adam R. Business - Confirmed reviews ALL

Loved the executive perks that come with being a member.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pullman Sydney Airport Team

Customer review rating 4.5/5

John C. Business - Confirmed reviews ALL

Staff were friendly and helpful makes for a good experience food was excellent

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pullman Sydney Airport Team

Customer review rating 1.5/5

Senthil K. Families - Confirmed reviews ALL

Arrived late at night exhausted. The reception staff were abrupt with no clear information about car parking and how to go to the room. When I did express my displeasure with the service, there was no apology or any acknowledgement. The toliet cubile had semitransparent glass walls with no privacy. May be it will suit a couple in a holiday place, but not for family with kids or for business travellers

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Sydney Airport. I am sorry that on this occasion your experience did not meet expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to identify the cause of the issues you experienced in order to prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that we have the opportunity to better serve you in the future. Sincerely, Pullman Sydney Airport Team

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Other web-users rate our hotel

  • 1,090 reviews 8.9/10 Location
  • 1,980 reviews 7.8/10 Room
  • 2,225 reviews 8.1/10 Service
  • 38 reviews 6/10 WiFi
  • 879 reviews 6.1/10 Food
  • 614 reviews 7.2/10 Cleanliness
  • 426 reviews 8.6/10 Vibe
  • 415 reviews 7.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.