Name: Pullman Sydney Airport
Address: MASCOT, 2020, AUSTRALIA
Telephone: (+61)2/83984600

Pullman Sydney Airport 5 stars

Customer review rating (ALL Rating) 4.5/5 574 reviews

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Description

Pullman Sydney Airport

Hotels combining lifestyle and design, for business and leisure

Welcome to Pullman Sydney Airport where global nomads come to play, because our world is your playground. We can't wait to make your stay a memorable one-feel free to ask us for any local tips.

Paul DONNELLY, Hotel Manager

The light-filled lobby blends cool, contemporary style and functional design to welcome guests to Pullman Sydney Airport Hotel. The only 5 star Airport Hotel in Sydney offers 229 rooms and suites with a smart open layout and all-round connectivity. Offering short or long stay parking options, Pullman will meet all your travel needs. With extensive meeting facilities, 24-hour fitness centre, first class restaurant and club lounge, we understand the modern traveller because our world is your playground.

Ideally located in the centre of Mascot business park, Mascot train station is just steps away offering transport to both Domestic and International terminals, as well as easy access to Sydney CBD. Alexandria's vibrant restaurant and café scene are on your doorstep with Gelato Messina Rosebery, Black Star Pastry Rosebery, Da Mario Pizza, and Bourke Street Bakery just a few amongst the local favourites.

Take the stress out of flying with our 5-star airport hotel and combine convenience with luxury for your next Sydney stopoverr or holiday. Book our Park, Sleep & Fly offer to make your next adventure hassle-free.

Hotel extras

Event space to cater from 10 to 200 with built in AV we cater for all your event needs.
Executive Lounge to unwind and 24-hour fitness centre to regenerate and re-energise.
Mobius Bar & Grill is a dining adventure of local seasonal food, wines & craft beers.
ALLSAFE certification, 24-hour reception, complimentary Wi-Fi, parking plus valet parking.
Sydney's iconic Harbour and Circular Quay precinct are located an easy 20 minute train ride.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Pullman Sydney Airport

191 O Riordan Street
2020 MASCOT
Australia

Telephone +61 2 8398 4600

+61 2 9693 2598

O'Riordan Street:

By plane
SYDNEY At 0.6km / 0.37 miles - Shuttle paying
By train
MASCOT At 0.4km / 0.25 miles
By train
MASCOT STATION At 0.6km / 0.37 miles

GPS:-33.927553, 151.186823

Hotel services

Check-in from 14h00 - Check out up to 11h00

In summary

On site

Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

MOBIUS BAR AND GRILL

At Mobius we think global and cook local, using regionally produced ingredients. Breakfast includes fresh artisanal products with dinner featuring a vibrant collection of modern Australian cuisines.

Our accommodation(s)

SUPERIOR ROOM, 1 King Size Bed

Max. number of persons: 2
Area: From 31 m² / 333 sq ft

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Double Size Beds

Max. number of persons: 4
Area: From 31 m² / 333 sq ft

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

DELUXE ROOM, 1 King Size Bed

Max. number of persons: 2
Area: From 32 m² / 344 sq ft
Most of the accommodation: Corner Room Note

*Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

Deluxe Executive Room, Lounge Access, 1 King Size Bed, High Floor

Max. number of persons: 2
Area: From 31 m² / 333 sq ft

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Nespresso machine(...)

Deluxe Executive Room, Lounge Access, 2 Double Size Beds, High Floor

Max. number of persons: 4
Area: From 31 m² / 333 sq ft

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Nespresso machine(...)

Our guest reviews

Very pleasant experience. I'll be back :-)

Courtenay L. Business - 6/27/2022 Confirmed reviews ALL

Had never stayed at a Pullman before so was pleasantly surpised when I waled into the entry lobby. Looked totally different other hotel lobbies (which I thought was quite cool) but still very functional. Felt more "modern" compared to the "traditional" look. Very friendly staff and a comfortable room with a lovely waterfall style shower. Upon checking out I was approached by a staff member who explained the express checkout option which I used. Had I not been approached I could have been waiting much longer - I appreciated the initiative taken to encourage me to use the express line. If I was being really picky, the only very minor point I could note was a lack of moisturing cream in the bathroom. Well done and I will definately be staying at Pullman hotels in the future.

Dear Richard, We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Bolanos Front Office Manager

Good room, poor room service

Adam Business - 6/27/2022 Confirmed reviews ALL

This is the third time in a row that I have been disappointed with your room service. In all instances the meals have taken over an hour to arrive and in all instances the food has been barely warm on arrival to my room. The last instance has compelled me to write considering I ordered the meal in person at the bar after being unable to get a response from room service or reception on my phone after trying several times. After waiting for an hour I phoned reception after no answer at room service. They physically went to check and told me it would be up shortly. Another 45 mins after this I got a phone call from room service telling me the food was being plated and on it's way up. About 15 mins after this a tepid burger and chips arrived. I also asked for 2 beers to be sent and they only sent one. I was told they would bring another straight up; it never arrived. Disappointing to say the least and happened too many times now to be a coincidence.

Dear Mr. B., Thank you for taking the time to tell us about your experience at the Pullman Sydney Airport. I am sorry that on this occasion your experience did not meet expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to identify the cause of the issues you experienced in order to prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that we have the opportunity to better serve you in the future. Sincerely, Cristina Bolanos Front Office Manager

Nice to be back

Sandra E. Business - 6/27/2022 Confirmed reviews ALL

Good quality accom, atmosphere and airport location. Nice to have opportunity for concierge drinks and canapés. Food options seem limited and staff very stretched.

Dear Sandra, Thank you very much for taking the time to share your most recent experience with us. We are pleased to know that you had an enjoyable stay. We look forward to welcoming you back and we hope that your next visit will be as pleasant as the previous one. Warm regards, Cristina Bolanos Front Office Manager

Fits the bill for our needs

Craig Families - 6/27/2022 Confirmed reviews ALL

Overnight stay prior to relocating from Sydney to Perth, wanted somewhere comfortable close to the airport, the Pullman met all our needs.

Dear Craig, We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Bolanos Front Office Manager

Deborah W. Families - 6/27/2022 Confirmed reviews ALL

Stay over due to flight change.

Dear Deborah, Thank you for taking the time to share your most recent experience at the Pullman Sydney Airport. We are pleased to know that you enjoyed your stay with us. We have noted your feedback regarding the room service meal as well as what we could potentially improve in the future and we would like to assure you that this feedback has been shared with our Executive Management team to be further evaluated. Once again, thank you for your valued comments and we look forward to welcoming you back in a near future. Warm regards, Cristina Bolanos Front Office Manager

In partnership with TripAdvisor

Description

Hotel extras

Hotel location

Pullman Sydney Airport

Hotel services

MOBIUS BAR AND GRILL

MOBIUS BAR AND GRILL

2 breakfasts Non contractual photo

Fitness center

Meetings & Events

Our accommodation(s)

SUPERIOR ROOM, 1 King Size Bed

SUPERIOR ROOM, 2 Double Size Beds

DELUXE ROOM, 1 King Size Bed

Deluxe Executive Room, Lounge Access, 1 King Size Bed, High Floor

Deluxe Executive Room, Lounge Access, 2 Double Size Beds, High Floor

Executive Suite, Lounge Access, 1 King Size Bed, Top Floors , Corner Suite

Our guest reviews

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