Pullman Sydney Airport

Pullman Sydney Airport 5 stars

Customer review rating (ALL Rating) 4.4/5 594 reviews

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Description

Hotel extras

  • Event space to cater from 10 to 200 with built in AV we cater for all your event needs.

  • Executive Lounge to unwind and 24-hour fitness centre to regenerate and re-energise.

  • Mobius Bar & Grill is a dining adventure of local seasonal food, wines & craft beers.

  • ALLSAFE certification, 24-hour reception, complimentary Wi-Fi, parking plus valet parking.

  • Sydney's iconic Harbour and Circular Quay precinct are located an easy 20 minute train ride.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Pullman Sydney Airport

191 O Riordan Street
2020 MASCOT
Australia

Telephone +61 2 8398 4600

Fax +61 2 9693 2598

  • O'Riordan Street: 

  • By plane

    SYDNEY At 0.6km / 0.37 miles - Shuttle paying

  • By train

    MASCOT At 0.4km / 0.25 miles

  • By train

    MASCOT STATION At 0.6km / 0.37 miles

GPS:-33.927553, 151.186823

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

MOBIUS BAR AND GRILL

At Mobius we think global and cook local, using regionally produced ingredients. Breakfast includes fresh artisanal products with dinner featuring a vibrant collection of modern Australian cuisines.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  594 reviews

TripAdvisor Rating  4.5/5  1,106 reviews

Easy to get to.

Customer review rating 4.5/5

Pierre F. Solo - Confirmed reviews ALL

Very confortable room/bed. Sunday restaurant closed a negative. Your tractor seats at the bar, most uncomfortable. .Staff friendly. Quick check out.

Dear Pierre, Thank you for taking the time to share your most recent experience at the Pullman Sydney Airport. We are pleased to know that you enjoyed your stay with us. We have noted your feedback regarding the restaurant opening times as well as what we could potentially improve in the future and we would like to assure you that this feedback has been shared with our Executive Management team to be further evaluated. Once again, thank you for your valued comments and we look forward to welcoming you back in a near future. Warm regards, Cristina Bolanos Front Office Manager

Very excellent will be returning

Customer review rating 5.0/5

Mr S. A. P. R. Families - Confirmed reviews ALL

Very excellent with support when arriving the staff is so excellent for helping us outside to help us inside with our luggage the gratitude is blessing thank you so much for us having good support from your hotel in Sydney love the food very kind people would like to rate the staff at 10 out of 10 please and would like to say that they need bonus for being so helpful in the work their magnificent work they do please thank you so much hard working for support at night-time 24hrs a day

Dear Sheiban, We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Bolanos Front Office Manager

Amazing stay

Customer review rating 5.0/5

Jacekta Solo - Confirmed reviews ALL

I had a pleasure to stay at the hotel again and I really enjoyed it. It’s my favourite airport hotel.

Dear Jacek, We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Bolanos Front Office Manager

A very poor experience

Customer review rating 1.5/5

Susan F. Solo - Confirmed reviews ALL

I understand how difficult it is to get staff at the moment however your hotel is seriously lacking in GOOD staff...From lack of general English, to poor service was my experience. Very poor service in the dining area at lunch time when I arrived, a blocked toilet that I had to eventually come down to reception to complain again that no one had been to fix. Ordered a basic Ham, cheese, tomato toasted sandwich and was sent a toasted cheese with some type of Tomato Jam on it. Then had to move rooms due to blocked toilet. Had to ask for manager on check out as no one had even really apologised for the numerous problems..A manager Eventually followed up when I arrived home and said there would be no charge at all for my stay .

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

2 night back to back stay. Interestingly the room had been overlooked to be serviced between nights 1 and 2. Found this at 2300 when I returned from a long day at work then dinner. However they had delivered the welcome water etc for second night

Dear Olivia, Thank you for taking the time to share your most recent experience at the Pullman Sydney Airport. We are pleased to know that you enjoyed your stay with us. We have noted your feedback regarding the room service as well as what we could potentially improve in the future and we would like to assure you that this feedback has been shared with our Executive Management team to be further evaluated. Once again, thank you for your valued comments and we look forward to welcoming you back in a near future. Warm regards, Cristina Bolanos Front Office Manager

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