Novotel Sydney Brighton Beach Hotel 4.5 stars

Customer review rating 4.1/5 14,588 reviews

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Novotel Sydney Brighton Beach
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+ 23 Services

Hotel extras

  • Located in the heart of Brighton Le Sands, with an array of restaurant & cafes at our doorstep

  • Indoor/outdoor pool with sun deck, tennis court, spa, gym, steam room & gaming lounge

  • All accommodation rooms are spacious, with balconies and full to partial views of the bay.

  • Baygarden Restaurant which offers a modern Australian dining and seafood buffet experience.

  • CBD: 20-minute drive, 40 minutes bus/train. AIRPORT: 10 min drive, shuttle service available.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Sauna
  • Babysitting on request (Nearby)
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 16 meeting room(s)
  • Business centre

Hotel location

Novotel Sydney Brighton Beach

Cnr Grand Pde and Princess St
2216 sydney
australia

Tel: +61295565111

Fax: (+61)2/95565119

Check-in from 14h00

Check out up to 11h00

  • BAY STREET :  BUS #478 ROCKDALE STATION

  • By plane

    SYD KINGSFORD SMITH At 7km / 4.35 miles

  • By plane

    SYDNEY KINGSFORD SMITH At 4km / 2.49 miles

  • By helicopter

    DARLING HARBOUR At 14.6km / 9.07 miles

  • By helicopter

    SYDNEY AIRPORT At 4km / 2.49 miles

  • By car

    M5 WEST AT BEVERLEY HILLS At 10km / 6 miles

  • By car

    PRINCESS HIGHWAY ROCKDALE At 3km / 1.88 miles

  • By train

    ROCKDALE TRAIN STATION At 2km / 1.24 miles

GPS :-33.960121, 151.156433

Our accommodation(s)

Providing accommodation in the beautiful beachside suburb of Brighton-Le-Sands, Novotel Sydney Brighton Beach is the ideal choice for visitors looking for hotels in Sydney. This contemporary Sydney hotel features 296 guest rooms and suites, each with a private balcony and striking views over Brighton-Le-Sands and Botany Bay. Spacious and well-appointed, each guest room features WIFI access, a TV with in-house movies, a mini bar & fridge, tea and coffee facilities, an ensuite and air-conditioning.

Standard Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Standard Room 2 Double Beds

  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Superior Room 1 King Bed and Spa

  • Max. number of persons: 2
  • Area: From 41 / 441 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Superior Room 1 King Bed Botany Bay View

  • Max. number of persons: 4
  • Area: From 40 / 431 sq ft
  • Views: Bay view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Superior Room 2 Double Beds Botany Bay View

  • Max. number of persons: 6
  • Area: From 40 / 431 sq ft
  • Views: Bay view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

BAYGARDEN RESTAURANT

Type of cuisine: International

With stunning views of Brighton Beach, Baygarden Restaurant offers the freshest, locally sourced Australian produce. Try the modern Australian a la carte menu or the scrumptious seafood tower featuring oysters, moreton bay bugs, crabs, lobster and more.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR LVL THREE

Non contractual photo

Bar Lvl 3 is located on level 3 of the Hotel including the Baygarden Pavilion. The Bar offers light snacks and full range of beverages including beers, wines, spirits and cocktails. An ideal place to relax and unwind with friends.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 446

  • Maximum capacity: 550 people

  • Maximum banquet capacity: 340 people

Find out more

Our guest reviews for
Novotel Sydney Brighton Beach

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

14,588 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,244 reviews

Well located

Customer review rating 4.5/5

Paul M. Couples - 22/01/2021 Confirmed reviews ALL

Convenient

Well located, great beach views

Customer review rating 5.0/5

Vince Friends - 22/01/2021 Confirmed reviews ALL

a perfect getaway close to CBD. Why travel to Waikiki when you have this so close by. Service is great, friendly staff. Between Chelsea, Ann and Stephanie... you can be assured you are well taken care f and every need met. Can't really put a price on it. so .. is it good value for money.. In my view.. absolutely.

Good stay

Customer review rating 4.0/5

Rn Families - 22/01/2021 Confirmed reviews ALL

refurbished room was great, nice pool and area around with lounges, friendly staff

Customer review rating 4.0/5

Pamela H. Couples - 21/01/2021 Confirmed reviews ALL

Good afternoon, We stayed at the hotel from Tuesday to Thursday 12th to 14th January 2021. As Accor members we should receive a 50% discount on our meals. On this occasion we did not, we were advised that it was because we had room service. We only had room service because the restaurant was closed and we were unable to eat there. I know we are not talking about a fortune, but we were very disappointed in that attitude towards gold membership holders. We will not be rushing back to your establishment. Yours sincerely, Pamela H.....

my overall experience was really great

Customer review rating 5.0/5

Dr W. G. Couples - 21/01/2021 Confirmed reviews ALL

great service, friendly staff and very well located few minutes from shops and cross the road to the Brighton Beach

Good stay

Customer review rating 5.0/5

Suzanne Families - 21/01/2021 Confirmed reviews ALL

The stay was very good, hotel was clean

Just what we were looking for

TripAdvisor rating 4.0/5

ayah100616 21/01/2021 TripAdvisor review

We stayed in a pool and beach view room and the view was amazing, pool area was nice with some shady and non shady seating areas, the area itself has everything you need like restaurants cafes shops coles and all walking distance no need 2 drive

great spot, loved the upgrade

Customer review rating 5.0/5

Jim C. Couples - 20/01/2021 Confirmed reviews ALL

nice simple check in, great service

Hotel needs updating

Customer review rating 2.5/5

Peter Solo - 20/01/2021 Confirmed reviews ALL

Lets be fair & honest, the beds are comfortable, the view is good & the staff are friendly. Good for them, and thank you for that, Greatly appreciated :) But that's where it ends!!! This hotel is desperately in need of a renovation, the television had bad reception and limited free to air channels that worked, also the foxtel wasn't working. ( They did provide free movies though to compensate for that) The bar fridge door had fallen off , the curtain rail was hanging off the ceiling , the toilet has been squeezed into what looked like a linen cupboard & could barely be used, the shower cubicle was dirty and very small, the furniture was chipped and worn out. In all honesty probably not the best value in town. Sorry, But that's the truth.

friendly staff, and great room

Customer review rating 5.0/5

Peter Couples - 19/01/2021 Confirmed reviews ALL

nice and relaxing, close to everything, and it felt like home.

Well located

Customer review rating 3.5/5

Cheryl Couples - 19/01/2021 Confirmed reviews ALL

The room was perfect. I was under the impression that the hotel was NON SMOKING. We were unable to sit on the balcony due to others smoking on their balconies. I did report it but nothing was done. I was very disappointed with the response from staff.

NOT HAPPY AT ALL !

Customer review rating 0.5/5

Franca-elisa G. Families - 19/01/2021 Confirmed reviews ALL

Hi, I had the unfortunate experience of staying at the Novotel Brighton this weekend and from Check in the experience was everything but pleasant. Upon arrival/check in I was told 1 of my rooms was not ready and was still getting cleaned. We entered room 731 and to say I was disappointed would be un understament.... the room was dark, next to no lighting apart from a lamp on the wall above the desk, the furniture and finishes were out dated and and the were ugly damage on ceilings and walls. There room wasn't clean and the curtains had dead spiders on the at eye level which should not have been missed if cleaning well. Also the "block" out side of the curtains were so sun damaged or cooked by the sun that my son who was wearing black got totally covered in white dust just by brushing up again them. 45 mins later at 2.45 my room 730 was finally "ready" ! The carpet in the Bedroom was discusting...it was badly stained and very sticky, so sticky that when you walked on the the carpet would lift off and stick to your feet. I made many many calls to reception/house keeping and no body would come and look. After 4 calls eventually I was told... there was nothing they could do, they tried cleaning it before I checked in but unfortunately they couldn't remove the stickiness. I was told there was no other rooms adjoining so I couldn't be moved. I asked for some towels and I had towels on the floor so that we could walk around. They offered complimentary breakfast for myself and my kids which was nice however my kids are more cereal/toast kids so the value of that really meant nothing to us. I'm a single mum with 4 young kids and this was my kids first hotel experience. I saved up all year to take my kids away and I honestly wish I had gone anywhere eles. 2 days before Christmas I lost my grandmother so Christmas and New Years were a very sad time for us and I was hoping this weekend away would be exactly what we needed as a family after a difficult few weeks. I tried not to make a scene and upset my kids and make the most of it but unfortunately I don't have anything positive to say about the whole experience. ...also note that indoor pool was closed for covid and on Sat Spa was closed and pool was closed at 6pm for cleaning on a Sat night. I have attached photos. You sent Yesterday at 11:20

Enjoyed watching planes and ocean.

Customer review rating 5.0/5

Phill Families - 18/01/2021 Confirmed reviews ALL

Great!

Dear J M., We very much appreciate your feedback with regards to your recent stay here with us at the Novotel Sydney Brighton Beach. We are delighted to see that we were able to serve you with the highest level guest satisfaction that we strive for every day. Your feedback and scores will continue to serve as encouragement for our team, who will appreciate your comments more than you know. Thank you again for sharing, and we hope to be able to share some more memories together in the near future. Best Regards, Chelsea Hu Guest Experience Manager Novotel Sydney Brighton Beach
Customer review rating 0.5/5

Jasen G. Families - 18/01/2021 Confirmed reviews ALL

Our rooms were filthy, phones didnt work, glassware was dirty, spiders and cob webs in lobby, 90 min wait for a coffee and 45 min wait for a blanket and pillow. Im a new accor member and cant believe ive invested my money in this standard of hotel. This is disgraceful and will be thinking twice about re signing. How does a 4 star hotel only have 5 breakfast options and still charge 35 ph.

Dear Jasen G., Thank you for taking the time to tell us about your recent experience at our hotel. I am truly sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please know that we are ever striving to improve the experience of our guests, and are committed to providing them with the highest quality services and facilities. We consider maintaining said services and facilities and the overall standard of operations here at Novotel Sydney Brighton Beach of the upmost importance. In an effort to address your concerns, we are taking the appropriate measures to investigate and rectify the problems you have cited, particularly regarding the cleanliness of the room, and the delay in your service. Your comments and concerns have been shared with their relevant parties, and further, will be followed up by myself personally. In future, should you encounter similar issues, we would encourage you to notify the staff at the time of incidence – as to aid in Management rectifying the matter immediately. In the case of our own establishment we are staffed 24-hours a day for this reason and would have liked the opportunity to resolve your concerns with urgency, whether be by addressing the issue immediately, offering an alternative room or otherwise. Again, we appreciate and thank you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve your accommodation needs in the future. Best Regards, Chelsea Hu Guest Experience Manager Novotel Sydney Brighton Beach

Nice room

Customer review rating 3.5/5

Trudy C. Families - 18/01/2021 Confirmed reviews ALL

The room was lovely & great view of Botany. Only problem was we arrived at 3pm and our room still wasn’t ready had to wait another 1/2 hour. I’m glad we didn’t turn up at check in time of 2pm. The lady offered us a drink voucher for me and my partner, which we never used as we were their with our young kids and had no plans of going to the bar or gaming room and the young ones wanted to eat dinner on the beach as to why we never used the voucher. I did ask at the desk if your restaurant had kids meals, recommended to scan QR code and menu would be available but no mention of kids meal so of to the beach to eat our dinner. The only other thing wasn’t happy about was paying the room deposit up front other places don’t do that. I notice your quick to take the accommodations & bond money fast but very slow to return bond back. I still haven’t received it.

Not as good as it used to be

Customer review rating 3.0/5

Ramy Families - 17/01/2021 Confirmed reviews ALL

I had two suites booked for two nights. I got there at 1:50pm only one room was ready received the other room at 4:30pm then when I asked to have a late check out I was told the latest I could leave the room was 12pm which is what I automatically should be qualified for because I’m a silver member instead of offering 2 or 3 pm as that seems fair considering they kept me waiting two half hours after check in to receive the room. The terrace which is I think the most expensive room because of the large balcony was full of cob webs and cocaroaches. At the bar on level 3 the staff could of been a little more friendly especially the manager his attitude was terrible and not professional. At the outdoor spa by the pool, the spa was shut and closed because other guest were ignoring the rules to keep up with COVID safety instead of putting someone in charge there to monitor it and put a rotating system in place instead everyone who was doing the right thing missed out. I have been coming to this hotel for over 20 years with the family and it’s just sad to see it heading this direction overall disappointing.

Dear Rami A., Thank you for taking the time to tell us about your recent experience at our hotel. I am truly sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please know that we are ever striving to improve the experience of our guests, and are committed to providing them with the highest quality services and facilities. We consider maintaining said services and facilities and the overall standard of operations here at Novotel Sydney Brighton Beach of the upmost importance. In an effort to address your concerns, I have noted your experience, and we are taking the appropriate measures to investigate and rectify the problems you have cited. Your comments and concerns will have my own personally follow up, with regards to ensuring your loyalty is recognised - and that we can continue accommodating you as we have in the past. Again, we appreciate and thank you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve your accommodation needs in the future. Best Regards, Chelsea Hu Guest Experience Manager Novotel Sydney Brighton Beach

Great getaway

Customer review rating 4.5/5

Robert S. Solo - 17/01/2021 Confirmed reviews ALL

The room was amazing, the view was breath taking, location very handy.

Dear Robert S., Thank you so much for taking the time to leave with us your feedback regarding your stay at the Novotel Sydney Brighton Beach. We are so delighted to hear that your stay with us was what we had hoped for. Please know that as we are ever striving to improve our standard of guest service and provide guests with the experience and facilities expected; your feedback (and scores) as well as time taken, is much appreciated. Your continued support is what drives us to continue creating more memorable experiences, for all our guests. Thank you again for your time, and we hope to see you again in the near future. Best Regards, Chelsea Hu Guest Experience Manager Novotel Sydney Brighton Beach

Great stay

Customer review rating 4.0/5

Effie C. Couples - 16/01/2021 Confirmed reviews ALL

Recently Stayed a night with my hubby in the spa suite, the room was clean and very comfortable. We enjoyed drinks on our balcony In the evening, which has a wonderful view of the beach. Breakfast was included and was delicious. All of the staff were amazing and made us feel welcome and special. We look forward to returning soon.

Dear Effie C., Thank you so much for taking the time to leave with us your feedback regarding your stay at the Novotel Sydney Brighton Beach. We are so delighted to hear that your stay with us was what we had hoped for. Please know that as we are ever striving to improve our standard of guest service and provide guests with the experience and facilities expected; your feedback (and scores) as well as time taken, is much appreciated. Your continued support is what drives us to continue creating more memorable experiences, for all our guests. Thank you again for your time, and we hope to see you again in the near future. Best Regards, Chelsea Hu Guest Experience Manager Novotel Sydney Brighton Beach

A terrible experience

Customer review rating 2.5/5

Jane K. Families - 16/01/2021 Confirmed reviews ALL

We decided to book at Brighton Le Sands with 5 other families. Unfortunately for me, I was the one family who got the old unrenovated room. The room was old, smelly, as soon as you walked in, you ran into the old wooden cabinet door which would not close! My 7 year daughter said she found 2 olives! One near the sofa and one near the curtains. Upon close inspection, it was actually old grapes that had been shrivelled up! The last straw was when the air conditioner stop working properly throughout and started blowing hot air in the back room. The biggest mistake I’d made, was thinking my 2 week son would be ok staying at the hotel. He ended up over heating with the temperature of the room! One of my worst stays! I’ve heard good reviews from the place, clearly they stayed in a new room!

Dear Jane K., Thank you for taking the time to tell us about your recent experience at our hotel. I am truly sorry to hear that your experience did not meet your expectations; please allow me to express my sincerest apologies. Here at the Novotel Sydney Brighton Beach, we strive to provide a superior service experience for every customer; therefore your feedback (and time taken) is very important to us. Please rest assured that your concerns are of high importance to us as we are constantly evolving our level of quality and service within our organisation and that we are taking the appropriate measures to investigate and address the problems you have cited. We recognise that parts of the hotel are certainly tired and dated – we are working on changing this. Currently, we are undertaking the refurbishment phase of our accommodation levels, to recommence soon. It would be my absolute pleasure to welcome you back, in one of these newer rooms. Should this interest you, please feel free to contact me at anytime by responding directly to this message. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Chelsea Hu Guest Experience Manager Novotel Sydney Brighton Beach

Friendly as always

Customer review rating 4.5/5

Anonymous Couples - 16/01/2021 Confirmed reviews ALL

Novotel Brighton Le sands always delivers. Friendly front desk staff, hotel is clean. The upgrades they have done to room is lovely. Huge rooms too. Restaurant food and service delicious and amazing . It’s a nice location with so much to do close by and provides a home away from home feel.

Dear Frank M., Thank you so much for taking the time to leave with us your feedback regarding your stay at the Novotel Sydney Brighton Beach. We are so delighted to hear that your stay with us was what we had hoped for. Please know that as we are ever striving to improve our standard of guest service and provide guests with the experience and facilities expected; your feedback (and scores) as well as time taken, is much appreciated. Your continued support is what drives us to continue creating more memorable experiences, for all our guests. Thank you again for your time, and we hope to see you again in the near future. Best Regards, Chelsea Hu Guest Experience Manager Novotel Sydney Brighton Beach

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