Novotel Sydney Brighton Beach 4.5 stars

Customer review rating (ALL Rating) 4.2/5 1,202 reviews

Hotel extras

  • ALLSAFE certified.

  • Direct access to Botany Bay and Brighton Le Sands beach.

  • Coco's on the Beach offers modern Australian dining for breakfast, lunch & dinner.

  • All hotel rooms are spacious, with balconies and full to partial views of the bay.

  • CBD: 15-minute drive, 40 minutes bus/train. AIRPORT: 10 min drive, shuttle service available.

ALLSAFE approved hotel

Hotel location

Novotel Sydney Brighton Beach

Cnr Grand Pde and Princess St
2216 SYDNEY
Australia

GPS:-33.960121, 151.156433

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

COCO'S ON THE BEACH

Coco's on the Beach is a modern Australian restaurant & bar situated metres from Brighton Beach. With stunning views of Botany Bay and a vibrant atmosphere, Coco's is open 7 days a week for breakfast, lunch, dinner and drinks.

Our accommodation(s)

Providing accommodation in the beautiful beachside suburb of Brighton-Le-Sands, Novotel Sydney Brighton Beach is the ideal choice for visitors looking for hotels in Sydney. This contemporary Sydney hotel features 296 guest rooms and suites, each with a private balcony and striking views over Brighton-Le-Sands and Botany Bay. Spacious and well-appointed, each guest room features WIFI access, a TV with in-house movies, a mini bar & fridge, tea and coffee facilities, an ensuite and air-conditioning.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,202 reviews

TripAdvisor Rating  3.5/5  2,329 reviews

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Apart from the refurbishment works being undertaken, we were as always very comfortable during our stay.

Dear Michelle, I hope this response finds you well. Thank you kindly for taking the time to share with me your recent experience at our hotel. We are truly apologetic for the temporary closure of the facilities, we are working hard to bring our valued guests state of the art facilities. I am so very happy to hear that you had enjoyable and comfortable stay. Thank you kindly for your loyalty & feedback, which I will surely share with management & the staff. Please know that we are ever striving to improve the experience of our guests, and are committed to providing them with the highest quality services and facilities. We consider maintaining said services and facilities and the overall standard of operations here at Novotel Sydney Brighton Beach of the utmost importance. It is our hope that you would allow us a return stay in the near future, so you may experience first hand the new facilities. We look forward to your early Return. Kind Regards Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach

Good location. Clean and tidy rooms.

Customer review rating 3.0/5

Carmen I. Families - Confirmed reviews ALL

We have been staying at Novotel Brighton for many years and at different locations. They advertise a lot of benefits for the members but they don't eventuate. Maybe the staff need to be trained.

Dear Carmen, I hope this response finds you well. Thank you kindly for your feedback and high scores, and appreciating our hotel. So glad to hear that you had a relaxing stay with us at the Novotel Sydney Brighton Beach and for your loyalty. Carmen, I kindly note that you are indeed an All Accor Limitless classic Member. Accor properties offers free digital newspapers which can be accessed via your mobile and or a tablet during your stay, which can be accessed via the hotels wifi. Although there is a fee associated for Classic members to access Wifi, Novotel Sydney brighton beach is offering this complimentary to classic members to which you kindly gave us a high score which we truly appreciate. Our sincerest apologise that you weren’t pleased with the eco friendly alternatives provided. Accor is deeply committed to sustainable value creation, and plays an active role in giving back to the planet and the community. Accor Planet 21 program aims to operate responsibly and grow sustainably. The Group strives to act for “positive hospitality” and has set ambitious objectives, structured around four strategic pillars: working with our teams, involving our clients, innovating with our partners, and involving local communities. And two key areas of focus: food and buildings. Accor properties prioritised to eliminate all guest related single use plastics by 2022. A huge factor for reducing our impact on marine life and the broader natural ecosystem, Accor has eradicated single use plastic straws, cotton buds, and drink stirrers from the business since 2018. Please know that we are ever striving to improve the experience of our guests, and are committed to providing them with the highest quality services and facilities. We consider maintaining said services and facilities and the overall standard of operations here at Novotel Sydney Brighton Beach of the utmost importance. It is our hope that you would allow us a return stay in the near future, so you may experience first hand the new facilities. We look forward to your early Return. Kind Regards Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach

Friendly Staff and great stay

Customer review rating 5.0/5

Edwin J. Business - Confirmed reviews ALL

Really enjoyed it.

Dear Edwin, I hope this response finds you well. Thank you kindly for taking the time to share with me your recent experience at the Novotel Sydney Brighton Beach. I am very delighted to hear that you had a great stay with us, found our staff to be friendly and really enjoyed yourself. Thank you kindly for your feedback, which I will surely share with management & the staff. At the Novotel Sydney brighton beach it’s truly our mission to be a heartist at every opportunity during the guests journey. Been a heartist is about leading with your heart. It's using your creativity, innovation and empowerment to heart-warm, spotlight and genuinely connect with all our guests. Thank you again for your kind feedback, and we hope to see you again soon for another magnificent journey with us. I look forward to your next stay with us. Best Regards, Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach

Excellent stay

Customer review rating 4.0/5

Tania Families - Confirmed reviews ALL

I was truly happy with my stay as the manager Sophie made things clear and understood everything that I asked for! Extremely happy 😊 and wish to stay again in the near future

Dear Tania, I hope this response finds you well. Thank you kindly for your lovely review and kindness, we truly appreciate your comments regarding your recent stay at the Novotel Sydney Brighton Beach. It was also an absolute pleasure to meet you and the family. I am truly delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnificent journey with us. I look forward to your early return. Best Regards, Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach

STAFF NICE HOTEL NOT SO MUCH

TripAdvisor rating 2.0/5

lovindivin Couples - TripAdvisor review

upon arriving after a very LOOONG plain trip from US we needed a shower. the water flooded the entire bath floor! took all of our thirsty towels to clean the floor, went to the front desk and was told they would send up a plumber who came and saw the issue and said you will need to move to another room. they gave us a different room but was almost as bad. it was a room much less nice! stayed due to the location. No pool, no gym and not great condition and no reduction in price! i hate leaving bad reviews but this one was a must.

Dear Lovindivin, I hope this response finds you well. Thank you kindly for taking the time to tell us about your recent experience at our hotel. I am truly sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies and offer to investigate the matter. Would you be kind enough to reach out to me so we can further discuss your recent stay? Please know that we are ever striving to improve the experience of our guests, and are committed to providing them with the highest quality services and facilities. We consider maintaining said services and facilities and the overall standard of operations here at Novotel Sydney Brighton Beach of the utmost importance. I look forward to hearing from you. Best Regards, Sophie Fontana Guest Experience Manager h1656-gr@accor.com 02 9556 5111

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