Novotel Sydney Brighton Beach Hotel 4.5 stars

Customer review rating 4.1/5 15,277 reviews

ALLSAFE approved hotel

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Novotel Sydney Brighton Beach
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+ 23 Services

Hotel extras

  • ALLSAFE certified.

  • Indoor/outdoor pool with sun deck, tennis court, spa, gym, steam room & gaming lounge.

  • Baygarden Restaurant which offers a modern Australian dining and seafood buffet experience.

  • All hotel rooms are spacious, with balconies and full to partial views of the bay.

  • CBD: 20-minute drive, 40 minutes bus/train. AIRPORT: 10 min drive, shuttle service available.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request (nearby)
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Sauna
  • Babysitting on request (nearby)
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 16 Meeting room(s)
  • Business centre

Hotel location

Novotel Sydney Brighton Beach

Cnr Grand Pde and Princess St
2216 sydney
australia

Tel: +61295565111

Fax: (+61)2/95565119

Check-in from 14h00

Check out up to 11h00

  • BAY STREET :  BUS #478 ROCKDALE STATION

  • By plane

    SYD KINGSFORD SMITH At 7km / 4.35 miles

  • By plane

    SYDNEY KINGSFORD SMITH At 4km / 2.49 miles

  • By helicopter

    DARLING HARBOUR At 14.6km / 9.07 miles

  • By helicopter

    SYDNEY AIRPORT At 4km / 2.49 miles

  • By car

    M5 WEST AT BEVERLEY HILLS At 10km / 6 miles

  • By car

    PRINCESS HIGHWAY ROCKDALE At 3km / 1.88 miles

  • By train

    ROCKDALE TRAIN STATION At 2km / 1.24 miles

GPS :-33.960121, 151.156433

Our accommodation(s)

Providing accommodation in the beautiful beachside suburb of Brighton-Le-Sands, Novotel Sydney Brighton Beach is the ideal choice for visitors looking for hotels in Sydney. This contemporary Sydney hotel features 296 guest rooms and suites, each with a private balcony and striking views over Brighton-Le-Sands and Botany Bay. Spacious and well-appointed, each guest room features WIFI access, a TV with in-house movies, a mini bar & fridge, tea and coffee facilities, an ensuite and air-conditioning.

Our restaurants and bars

BAYGARDEN RESTAURANT

Type of cuisine: International

With stunning views of Brighton Beach, Baygarden Restaurant offers the freshest, locally sourced Australian produce. Try the modern Australian a la carte menu or the scrumptious seafood tower featuring oysters, moreton bay bugs, crabs, lobster and more.

BAR LVL THREE

Bar Lvl 3 is located on level 3 of the Hotel including the Baygarden Pavilion. The Bar offers light snacks and full range of beverages including beers, wines, spirits and cocktails. An ideal place to relax and unwind with friends.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 446

  • Maximum capacity: 550 people

  • Maximum banquet capacity: 340 people

Find out more

Our guest reviews for
Novotel Sydney Brighton Beach

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

15,277 reviews

TripAdvisor Rating 3.5/5

2,277 reviews

Exceptional

Customer review rating 5.0/5

Carer Couples - 20/09/2021 Confirmed reviews ALL

I visited to provide care to my elderly mother in lockdown. The room the service and sensitivity by staff were all top standard. Thankyou

Amazing View

Customer review rating 3.5/5

Heide A. Business - 18/09/2021 Confirmed reviews ALL

Gorgeous room, however felt the bathroom was a bit small, you have a big sitting room , very tiny bathroom, the ceiling too low in bathroon getting dressed and undressed. Even the toliet not enough space to fit comfortably. I had no hot water in mornings 0515am when i showered. Bed was amazing! Very comfy. . One day i had room service to make my room up, was not a standard that was on other days day 2 this was pillows thrown on bed not nearly sheets wasn't tucked in. And glasses wasn't cleaned, rubbish not taken out.

Good stay and location

Customer review rating 5.0/5

Ewen Solo - 17/09/2021 Confirmed reviews ALL

Post op stay nice staff

Well located to St George's Private hospital, Beautiful stay.

Customer review rating 5.0/5

Christine W. Business - 31/08/2021 Confirmed reviews ALL

I found the Staff at Reception Desk and to the Cleaning Lady who tended to our room daily to be extremely efficient, kind and extremely caring towards myself and my Husband. I was staying at the Novotel, as I had back surgery. They went above and beyond to make sure that my stay was so very comfortable and that nothing was any trouble if I required anything. The room was extremely clean and well maintained.

Great spot

Customer review rating 4.5/5

Anonymous Solo - 25/08/2021 Confirmed reviews ALL

Easy to find, great room with a lovely view. Will be back after COVID!

Dear Jason J., We very much appreciate your comments regarding your stay at the Novotel Sydney Brighton Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are so glad you enjoyed your time in one of our Bayview suites, overlooking Botany. Thank you for your kind words and definitely we wish for a chance to welcome you back to the hotel when we can open all of our facilities for leisure once again! Sincerely, Niamh Mcmenamin Guest Experience Executive Novotel Sydney Brighton Beach

Very well Located and cannot fault anything.

Customer review rating 5.0/5

Anthony F. Couples - 16/08/2021 Confirmed reviews ALL

My partner was having surgery at a nearby hospital, the staff where excellent.

Dear Anthony F., Thank you so much for taking the time to leave with us your feedback regarding your stay at the Novotel Sydney Brighton Beach. It is always a pleasure to receive positive feedback, especially at this present time. It is so heartwarming to hear about how we were able to accommodate for yourself and your wife as essential travelers to this area to ensure you could receive medical care. Hearing such stories is all the reasons we need to continue in our endeavours as a hotel during this lockdown period! I will be sure share your comments with our team as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Niamh Mcmenamin Guest Experience Executive Novotel Sydney Brighton Beach

Top Hotel Great Location

TripAdvisor rating 5.0/5

676anthonyf 16/08/2021 TripAdvisor review

As Bayside was a COVID-19 😷 hotspot I was able to check-in at 12 noon and checkout at 1330 the next day. The reason for staying was that my partner was in St.George Private Hospital overnight,saving me the the long drive back to the Blue Mountains.

Dear 676anthonyf, Thank you for your review on our hotel. We are excited to know that you enjoyed your overall stay with us but do appreciate that these times are extremely testing for everyone. I'm glad that the team were able to look after you during your stay at our hotel. We hope that your partner is feeling well and wish them a speedy recovery. We look forward to welcoming you back when everything settles down for a true Novotel Guest Experience. Kind regards, Aniket Amin, Front Office Manager, Novotel Sydney Brighton Beach.

Excellent place to stay in

Customer review rating 4.5/5

Hany Solo - 11/08/2021 Confirmed reviews ALL

I stayed for two nights, location was suitable for my requirements as well as being in a beautiful seaside position. The hotel is very well maintained, of high quality and the staff are mont pleasant and helpful.

Dear Hany H., We very much appreciate your comments regarding your stay at the Novotel Sydney Brighton Beach. It is always a pleasure to receive positive feedback and I will share your comments with our reception team! I remember organising some papers with us and was truly hoping you could get sorted to head back to Melbourne so glad to hear it all worked out okay! It really makes it all worth it to be open at this time to be able to accommodate essential travellers such as yourself and help in any way we can. We would love a chance to welcome you back until different circumstances to enjoy all of the hotel facilities when they open up. Best Regards, Niamh Mcmenamin Guest Experience Executive Novotel Sydney Brighton Beach

Great

Customer review rating 3.5/5

Pj Business - 10/08/2021 Confirmed reviews ALL

Like always great location great service

Dear Paul D., Thank you for taking the time to tell us about your experience at the Novotel Sydney Brighton Beach. Please know that as we are ever striving to improve our standard of guest service and provide guests with the experience and facilities expected; your feedback (and scores) as well as time taken, is much appreciated. We are regretful to hear that you encountered such issues with your room service during your recent stay with us, and we appreciate you taking the time to let us know where we went wrong. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Niamh Mcmenamin Guest Experience Executive Novotel Sydney Brighton Beach

Outstanding Stay

Customer review rating 4.5/5

Josh Business - 04/08/2021 Confirmed reviews ALL

I was the lead coordinator for the firefighters (NSW RFS) before they departed to Canada, everything was taken care of efficiently and nothing was too much trouble for your team. NSW RFS is extremely grateful for your hospitality, and use of the facilities. Big thank you to Grant and AJ for your assistance and guidance during our stay. And a massive thank you for allowing me to stay an additional night, and allowing the trailer to be parked at your hotel and the excess bags stored.

Dear Josh A., Thank you so much for taking the time to leave with us your feedback regarding your stay at the Novotel Sydney Brighton Beach. It was such an honor to have you and the team prior to your departure and are so glad to hear we were able to go above and beyond to deliver great service throughout your stay. All those little things were easily and happily done to see the results that everyone was able to smoothly be organised for their departure. Every member of your team as well was a true delight to accommodate from check in to meal times! I will be sure to pass your compliments onto our higher management team to see the recognition of all team members who were involved. Your continued support is what drives us to continue to strive to achieve the highest level of guest satisfaction. We hope all is going well in Canada and can't wait for an opportunity to host you all in the future! Best Regards, Niamh Mcmenamin Guest Experience Executive Novotel Sydney Brighton Beach

Great hotel, close to the airport but not too close

Customer review rating 4.5/5

Joanne R. Solo - 29/07/2021 Confirmed reviews ALL

I stayed here for a few days prior to flying out of Sydney airport. This was during the Covid lockdown so all facilities were closed, however, the Novotel service more than made up for the lack of facilities. My needs were simple; I wanted a room with a jacuzzi and a balcony. I got that, plus a bay view upgrade and a large room with a comfortable bed. The restaurants were closed, but there are restaurants close by, and room service was delicious, timely and arrived hot. To my surprise, the room was serviced daily by a very sweet, very accommodating housekeeper.

Dear Joanne R., Thank you so much for taking the time to leave with us your feedback regarding your stay at the Novotel Sydney Brighton Beach. We are so delighted to hear that your stay with us was what we had hoped for. Please know that as we are ever striving to improve our standard of guest service and provide guests with the experience and facilities expected; your feedback (and scores) as well as time taken, is much appreciated. It is absolutely so wonderful to hear that in a difficult time meaning that the hotel is lacking our ability to deliver through our facilities, we were able to still make such a good impression on yourself through our exceptional service. The work of our amazing housekeeping team often goes unnoticed and to hear your praises of the team has brighten the day of both myself and the Executive Housekeeper, Imelda who I have passed on these compliments too! Your continued support is what drives us to continue to strive to achieve the highest level of guest satisfaction. Thank you again for your time, and we hope to see you again soon for another wonderful stay with us. Best Regards, Niamh Mcmenamin Guest Experience Executive Novotel Sydney Brighton Beach

Comfortable and pristine

Customer review rating 5.0/5

Anonymous Business - 21/07/2021 Confirmed reviews ALL

The room was pristine, the bed comfortable. I enjoyed my short stay.

Dear Kristelle Anne Alcayra M., Thank you so much for taking the time to leave with us your feedback regarding your stay at the Novotel Sydney Brighton Beach. We are so delighted to hear that your stay with us was what we had hoped for. Please know that as we are ever striving to improve our standard of guest service and provide guests with the experience and facilities expected; your feedback (and scores) as well as time taken, is much appreciated. Thank you again for your time, and we hope to see you again soon for another wonderful stay with us. Best Regards, Niamh McMenamin Guest Experience Executive Novotel Sydney Brighton Beach

Great stay

Customer review rating 4.5/5

Mark W. Business - 21/07/2021 Confirmed reviews ALL

our over all experience with staying at Novotel Brighton was very comfortable. The staff was more than accommodating to my Wife's needs. Early check in and late check out. The staff gave exceptional service, very professional, courteous and sweet. I would highly recommend others to stay.

Dear Mark W., Thank you so much for taking the time to leave with us your feedback regarding your stay at the Novotel Sydney Brighton Beach. We are so delighted to hear that your stay with us was what we had hoped for. It is absolutely so heart warming to hear of your regard for our front office staff and their ability to go above and beyond to accommodate your family at this time. I will be sure to pass on your recognition to our entire team especially our lovely new staff member Uddval who I believe you interacted with on check in and out, who no doubt will be very encouraged! Please know that as we are ever striving to improve our standard of guest service and provide guests with the experience and facilities expected; your feedback (and scores) as well as time taken, is much appreciated. Your continued support is what drives us to continue to strive to achieve the highest level of guest satisfaction. Thank you again for your time, and we hope to see you again soon for another wonderful stay with us. Best Regards, Niamh Mcmenamin Guest Experience Executive Novotel Sydney Brighton Beach

a welcoming experience

Customer review rating 4.5/5

Jules S. Solo - 20/07/2021 Confirmed reviews ALL

i was first given a room, however i could hear renovations. i asked to move rooms and the lady at the front desk was very accomadating and i was moved to a room that i could not hear the renovations. from this room i had a bit of a view of the water. it was a beautiful spot to be in waiting for a major operation. it was quiet and peaceful. i had room service. They were very prompt and welcoming. im so glad i chose to stay at your lovely hotel.

Dear Julie s., Thank you so much for taking the time to leave with us your feedback regarding your stay at the Novotel Sydney Brighton Beach. We are so delighted to hear that your stay with us was what we had hoped for and that our front desk team was able to be super proactive and ensure you had a comfortable and quiet stay with us. I will be sure to pass on your compliments to the team and use it as a great encouragement especially at such times it is so wonderful to hear! Please know that as we are ever striving to improve our standard of guest service and provide guests with the experience and facilities expected; your feedback (and scores) as well as time taken, is much appreciated. Your continued support is what drives us to continue to strive to achieve the highest level of guest satisfaction. Thank you again for your time, and we hope to see you again soon for another wonderful stay with us. Best Regards, Niamh Mcmenamin Guest Experience Executive Novotel Sydney Brighton Beach

Given Sydney was in “full lockdown” tge level of care and attention to me personally was exemplary. From the front desk to room service, you smashed it in difficult circumstances.

Customer review rating 5.0/5

Sarah C. Business - 11/07/2021 Confirmed reviews ALL

I had to check in for three nights. I found the staff incredibly supportive, respectful of restrictions yet will to help. People make a hotel experience amazing.

Dear Sarah C., Thank you so much for taking the time to leave with us your feedback regarding your stay at the Novotel Sydney Brighton Beach. We are so delighted to hear that your stay with us was what we had hoped for staying in one of our Botany Bay suites overlooking the water. It has truly made our day here to come to understand how our team in all departments was able to go above and beyond during your stay to ensure you were well looked after! It is recognition such as this that is the reason we do what we do and strive for everyday and during this difficult time, it is so uplifting. I will be sure to pass your compliments of our lovely Jo who helped you out on reception and use this as encouragement for all our team as we move through this quiet period. Thank you again for your time, and we hope to see you again soon for another wonderful stay with us. Best Regards, Niamh Mcmenamin Guest Experience Executive Novotel Sydney Brighton Beach

excellent room and view

Customer review rating 4.5/5

Carol Couples - 09/07/2021 Confirmed reviews ALL

loved the decor and layout of our room. It was a shame the restaurant was closed but understand. My only complaint was that I notified reception 3 times that there was an injured bird on my balcony, even though they said they would send somebody up, no one came. My husband, who was ill at the time captured it and it flew away. It obviously was confused with all the glass around the balcony

Dear Wayne T., Thank you for taking the time to tell us about your experience at the Novotel Sydney Brighton Beach. I truly hope that your stay with us was as enjoyable as we'd hoped! Please know that as we are ever striving to improve our standard of guest service and provide guests with the experience and facilities expected; your feedback (and scores) as well as time taken, is much appreciated. Thank you for sharing with me with your feedback on what we could have done better! Looking forward to your next visit and hopefully it can exceed the last! Best Regards, Niamh Mcmenamin Guest Experience Executive Novotel Sydney Brighton Beach

Good Stay perfect location.

Customer review rating 4.5/5

Paul P. Families - 05/07/2021 Confirmed reviews ALL

I was staying at the hotel under the essential reason status. My mother had sadly passed away over the weekend of my stay. I was able to use the hotel as a place to organise her funeral. I had a quite place with beautiful views of botany bay.

Dear Paul P., Thank you so much for taking the time to leave with us your feedback regarding your stay at the Novotel Sydney Brighton Beach. We are filled with warmth to hear of how we could provide a quiet haven for yourself during this difficult time. We are so sorry to hear about your mum's passing - I remember speaking to you over the phone when making this booking and really felt for you to go through something like that during this current time and truly so glad we were able to accommodate appropriately. Please know that as we are ever striving to improve our standard of guest service and provide guests with the experience and facilities expected; your feedback (and scores) as well as time taken, is much appreciated. Your continued support is what drives us to continue to strive to achieve the highest level of guest satisfaction. Thank you again for your time, and we hope to see you again soon for another stay with us. Best Regards, Niamh Mcmenamin Guest Experience Executive Novotel Sydney Brighton Beach

Relaxing

Customer review rating 5.0/5

Anonymous Solo - 04/07/2021 Confirmed reviews ALL

My stay was a restful experience, staff were very friendly and respected my privacy

Dear Margaret S., Thank you so much for taking the time to leave with us your feedback regarding your stay at the Novotel Sydney Brighton Beach. We are so delighted to hear that your stay with us was what we had hoped for. Please know that as we are ever striving to improve our standard of guest service and provide guests with the experience and facilities expected; your feedback (and scores) as well as time taken, is much appreciated. I will be sure to pass your compliments of our lovely Assistant Manager Rachel onto her and use this as encouragement for how we can go above and beyond still during these trying times. With regard to the issues you experienced with the maintenance of the room, I will be sure to alert my Engineering team for their resolution and follow up myself with them. Thank you again for your time, and we hope to see you again soon for another wonderful stay with us. Best Regards, Niamh Mcmenamin Guest Experience Executive Novotel Sydney Brighton Beach

Well located

Customer review rating 3.5/5

Paul Couples - 02/07/2021 Confirmed reviews ALL

The room I stayed in had broken furniture and water damage

Dear Paul C., Thank you for taking the time to tell us about your recent experience at our hotel. Please know that we are ever striving to improve the experience of our guests, and are committed to providing them with the highest quality services and facilities. We consider maintaining said services and facilities and the overall standard of operations here at Novotel Sydney Brighton Beach of the utmost importance. In an effort to address your concerns, we are taking the appropriate measures to investigate and rectify the problems you have cited regarding the room you stayed in. Your comments and concerns have been shared with our Engineering team, and further, will be followed up by myself for their immediate resolution. In future, should you encounter similar issues, we would encourage you to notify the staff at the time of incidence – as to aid in Management rectifying the matter immediately. In the case of our own establishment we are staffed 24-hours a day for this reason and had we known initially how pressing and intrinsically impactful it was on your stay we would have liked the opportunity to resolve your concerns immediately, whether by using an alternate or additional room, or otherwise. Again, we appreciate and thank you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve your accommodation needs in the future. Best Regards, Niamh Mcmenamin Guest Experience Executive Novotel Sydney Brighton Beach

Always great

Customer review rating 5.0/5

David M. Couples - 30/06/2021 Confirmed reviews ALL

A great location nice staff and very friendly

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