The Brighton Hotel Sydney - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.3/5 1,690 reviews

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Description

Hotel extras

  • Only full-service international hotel directly on Botany Bay

  • Minutes to Sydney Airport with easy access to the CBD

  • Ballrooms and on-site parking for weddings and conferences

  • Mediterranean fine dining, plus casual restaurants and bars

  • Pools, state-of-the-art gym, sauna and steam room

Our accommodation(s)

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Hotel location

The Brighton Hotel Sydney - MGallery Collection

Cnr Grand Pde and Princess St
2216 SYDNEY
Australia

GPS:-33.960121, 151.156433

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Ammos Brighton

Non contractual photo

Ammos Brighton reimagines Greek tradition with modern flair. Led by Chefs James Roberts and Peter Conistis, expect refined dishes, fine wines, and a curated drinks list in a European-inspired dining room with sweeping bay views.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,690 reviews

TripAdvisor Rating  3.6/5  2,415 reviews

Customer review rating 5.0/5

Pamela M. Friends - Confirmed reviews ALL

Loved it! Loved the outdoor areas and the resort style feel

Dear Pamela M., Thank you for your lovely feedback. We’re so pleased to hear you loved your stay and enjoyed our outdoor areas and resort-style atmosphere. Creating a relaxing bayside escape is exactly what we aim for, and it’s wonderful to know it resonated with you. We look forward to welcoming you back again soon. Kind regards, Sophie Fontana Guest Experience Manager The Brighton Hotel Sydney – MGallery Collection

Customer review rating 5.0/5

Janette S. Families - Confirmed reviews ALL

Breakfast staff very helpful with my daughter's twins thank you

Dear Janette S., Thank you so much for your lovely review! We’re thrilled you enjoyed your stay, and it truly means a lot to hear that our breakfast team was able to help with your daughter’s twins. We’ll be sure to pass along your kind words to the staff. We hope to welcome you and your family back again soon! Warm regards, Sophie Fontana Guest Experience Manager The Brighton Hotel Sydney - MGallery Collection

Customer review rating 1.5/5

Leland Y. Families - Confirmed reviews ALL

The hotel is nice, the food is great and your staff are lovely. But the noise on Saturday and Sunday late at night from your pool bar was ridiculous.

Dear Leland, Thank you for sharing your feedback. I’m delighted to hear that you enjoyed the hotel, the food, and the service provided by our team. I’m sorry to learn that noise from the pool bar affected your stay over the weekend. I completely understand how this would have been frustrating. I will be in touch with you directly to discuss this further. Thank you again for taking the time to let us know. Kind regards, Sophie Fontana Guest Experience Manager The Brighton Hotel Sydney – MGallery Collection

Customer review rating 4.0/5

Maroun M. Families - Confirmed reviews ALL

Overall we had a nice experience and some staff are helpful and some don’t want to do an effort. Gold member ship is not recognised at reception and late checkout was not given saying hotel is full which I know wasn’t the case due to NBR of people in the hotel has reduced. Also the gold member is not recognised at breakfast during public holidays which make it lose its value. We couldn’t claim any discount on breakfast. We still got a welcoming bottle of wine. The other major failure unlike other 5 star chains they haven’t allowed us to use the pool on the day we checked out saying the hotel is fulland that gave us a negative feeling on this hotel, but we sneaked and found there was no one at the pool for the whole day. We spent close to $500 on the pool between drinks and food

Dear Maroun M., Thank you for taking the time to share your feedback. Your comments have been noted and I will share this with our team. We apologise for the disappointment regarding late checkout and pool access. Please note that these are subject to availability. During your stay, the hotel was extremely busy over the long weekend, which unfortunately limited availability. We regret any negative impression this caused. Please note that certain membership benefits, may be subject to blackout dates, which are published on the Accor website. I can understand how this would be frustrating, and we sincerely apologise for any inconvenience caused. Thank you again for your feedback. We hope we have the opportunity to welcome you back and provide the high-quality experience you have come to expect from The Brighton. Warms regards, Sophie Fontana Guest Experience Manager The Brighton Hotel Sydney - MGallery Collection

Customer review rating 2.0/5

Robbie G. Families - Confirmed reviews ALL

My overall experience was very disappointing. The room and facilities are great, but you can't make use of them as they were booked out each day for private functions that played loud music for 12 hours finishing at 12.30pm to a big crowd that were using the pool facilities below our room making the stay unachievable to enjoy. As a result, we spent most of our time outside the Hotel and only returned to sleep which was impossible. The music played from lunch time to midnight each day. This made it extremely hard to relax and almost impossible to sleep. Relaxing and sleeping could only be achieved after midnight.

Dear Robbie G., Thank you for sharing your feedback. We sincerely apologise that your stay was disrupted by the private functions and noise, and that it impacted your ability to relax and enjoy our facilities. We understand how frustrating this must have been, and your comments have been shared with our team. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to welcome you back for a more seamless experience in the future. If you wish to discuss this further, please don't hesitate to reach out. Warm regards, Sophie Fontana Guest Experience Manager The Brighton Hotel Sydney - MGallery Collection

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Other web-users rate our hotel

  • 631 reviews 9/10 Location
  • 1,232 reviews 7.8/10 Room
  • 1,042 reviews 7.8/10 Service
  • 9 reviews 2.9/10 WiFi
  • 493 reviews 7.3/10 Amenities
  • 358 reviews 5.6/10 Cleanliness
  • 295 reviews 7.4/10 Pool
  • 268 reviews 7.3/10 Breakfast

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