Novotel Sydney Brighton Beach Hotel 4.5 stars

TripAdvisor rating 3.5/5 2,184 reviews
Novotel Sydney Brighton Beach
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+ 23 Services
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Room 1

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Children's age

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Hotel extras

  • Located in the heart of Brighton Le Sands, with an array of restaurant & cafes at our doorstep

  • Indoor/outdoor pool with sun deck, tennis court, spa, gym, steam room & gaming lounge

  • All accommodation rooms are spacious, with balconies and full to partial views of the bay.

  • Baygarden Restaurant which offers a modern Australian dining and seafood buffet experience.

  • CBD: 20-minute drive, 40 minutes bus/train. AIRPORT: 10 min drive, shuttle service available.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Sauna
  • Babysitting on request (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 16 meeting room(s)
  • Business centre

Hotel location

Novotel Sydney Brighton Beach

Cnr Grand Pde and Princess St
2216
sydney
australia

Tel: +61295565111

Fax: (+61)2/95565119

Contact email

Check-in from 14h00

Check out up to 11h00

  • BAY STREET :   BUS #478 ROCKDALE STATION

  • By plane

    SYD KINGSFORD SMITH At 7km / 4.35 miles

  • By plane

    SYDNEY KINGSFORD SMITH At 4km / 2.49 miles

  • By helicopter

    DARLING HARBOUR At 14.6km / 9.07 miles

  • By helicopter

    SYDNEY AIRPORT At 4km / 2.49 miles

  • By car

    M5 WEST AT BEVERLEY HILLS At 10km / 6 miles

  • By car

    PRINCESS HIGHWAY ROCKDALE At 3km / 1.88 miles

  • By train

    ROCKDALE TRAIN STATION At 2km / 1.24 miles

GPS :-33.960121, 151.156433

Our accommodations

Providing accommodation in the beautiful beachside suburb of Brighton-Le-Sands, Novotel Sydney Brighton Beach is the ideal choice for visitors looking for hotels in Sydney. This contemporary Sydney hotel features 296 guest rooms and suites, each with a private balcony and striking views over Brighton-Le-Sands and Botany Bay. Spacious and well-appointed, each guest room features WIFI access, a TV with in-house movies, a mini bar & fridge, tea and coffee facilities, an ensuite and air-conditioning.

Standard Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Standard Room 2 Double Beds

  • Max. number of persons: 4
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Superior Room 1 King Bed and Spa

  • Max. number of persons: 2
  • Area: From 41
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Superior Room 1 King Bed Botany Bay View

  • Max. number of persons: 4
  • Area: From 40
  • Views: Bay view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Superior Room 2 Double Beds Botany Bay View

  • Max. number of persons: 6
  • Area: From 40
  • Views: Bay view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Suite 1 King Bed Botany Bay View and Spa

  • Max. number of persons: 4
  • Area: From 46
  • Views: Bay view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

2 Bedroom Family Suite 1 King and 2 Double Beds

  • Max. number of persons: 6
  • Area: From 75
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Our restaurants and bars

BAYGARDEN RESTAURANT

Type of cuisine: International

With stunning views of Brighton Beach, Baygarden Restaurant offers the freshest, locally sourced Australian produce. Try the modern Australian a la carte menu or the scrumptious seafood buffet featuring oysters, moreton bay bugs, crabs, lobster and more.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR LVL THREE

Photo non contractuelle / Strictly non binding

Bar Lvl 3 is located on level 3 of the Hotel including the Baygarden Pavilion. The Bar offers light snacks and full range of beverages including beers, wines, spirits and cocktails. An ideal place to relax and unwind with friends.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 446

  • Maximum capacity: 550 people

  • Maximum banquet capacity: 340 people

Find out more

Our guest reviews for
Novotel Sydney Brighton Beach

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

13,624 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,184 reviews

Not so good a night

TripAdvisor rating 3.5/5

Byron L Family - 15/01/2020 TripAdvisor review

The 9th floor smelled of cigarette and the room smelled of a strong air freshener all night which became somewhat unpleasant when trying to have a night's sleep prior to departure of an international flight early in the morning.

Wonderful stay , beautiful surroundings

TripAdvisor rating 3.5/5

martyjake2020 Couples - 15/01/2020 TripAdvisor review

The staff were amazing , very professional and friendly , we were upgraded and have a special anniversary gift of wine and dessert sent to our room with compliments from Novotel which was the best surprise

High Expectations - Poor Outcomes

TripAdvisor rating 3.5/5

daryl875 Couples - 14/01/2020 TripAdvisor review

Whilst the location was great, the hotel's customer service on the whole was average. Slow check in, promises and commitments to fix things in the room did not occur and as for the room, the toilet was positioned in away that only a 6 year old could use in comfort. Probably the worst Accor branded hotel I have stayed out throughout the world.

Sydney Getaway

TripAdvisor rating 3.5/5

domputer Family - 14/01/2020 TripAdvisor review

idyllic stay not too far from home. Across from the beach, splendid bay views, could watch the planes all day long. Lots of restaurants nearby with a vibrant atmosphere. Large outdoor pool and outdoor area, great bar band on weekends. Well being classes offered by the great gym are excellent.

Good Morning, Thank you for your recent feedback! With regards to your recent stay at Novotel Brighton Beach, as we are ever striving to improve our standard of guest service and provide guests with the experience and facilities expected, your encouraging feedback (and scores) are valued and very much appreciated. All feedback you have provided will be shared with our staff too. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Kate Assistant Manager

Not bad no trouble but just average.

Customer review rating 4.1/5

Sinisa Families - 13/01/2020 Confirmed reviews ALL

Great location and facilities but rooms got to be updated.

Good morning Sinisa, Thank you for your recent feedback. With regards to your recent stay at Novotel Brighton Beach, as we are ever striving to improve our standard of guest service and provide guests with the experience and facilities expected, your encouraging feedback (and scores) are valued and very much appreciated. Currently we are starting the refurbishment phase of our accommodation levels. We would love to welcome you back, and accommodate you in one of the renovated rooms once they are completed! Thank you again for sharing your experience. In the interim, if there is anything we can do to make any future stay more comfortable, please do not hesitate in contacting the Front Office. Kind Regards, Felicity Front Office Manager

Didn't meet my expectation at all

Customer review rating 4.1/5

Denise Families - 13/01/2020 Confirmed reviews ALL

I am an event manager for an industry body and frequently use the brand to host my events. We were looking forward to this stay especially on this occasion as I wanted to the experience it with my young family. The room was amazing, the service at check in/out was impeccable. However, the interaction with rest of the staff (bar, pool, gym) was really disappointing. Lack of friendliness, they were unapproachable, and clearly didn't want to be there. I was at a point where I was not comfortable to ask or seek assistance. All of which I have not been familiar with at any other property. We ordered 2 Caesar salads, the most expensive salads for the amount that was in the box - they would not have filled a child's belly let a lone an adult.

Dear Denise K., Thank you for taking the time to tell us about your experience at the Novotel Sydney Brighton Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kate Assistant Manager

hotel is falling apart

Customer review rating 4.1/5

Chante D. Families - 13/01/2020 Confirmed reviews ALL

staff at reception counter were absolutely lovely. Check-in process was easy. once we walked through the hotel, our disappointment began. The whole hotel is falling apart. Our room looked so dishevelled. Curtains were black, paint missing off walls. old outdated furniture.

Dear Craig, Thank you for taking the time to tell us about your experience at the Novotel Sydney Brighton Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kate Assistant Manager
Customer review rating 4.1/5

Lynette C. Families - 13/01/2020 Confirmed reviews ALL

I like to thank Laura and the staff for their curtisy. My sister inlaw Jenny C. and myself Lynette C. have nothing else but prase for the way your staff conducted themselves.

Good Morning Lynette, Thank you for your recent feedback! With regards to your recent stay at Novotel Brighton Beach, as we are ever striving to improve our standard of guest service and provide guests with the experience and facilities expected, your encouraging feedback is valued and very much appreciated. All feedback you have provided will be shared with our staff too. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Felicity Front Office Manager

Great location

TripAdvisor rating 3.5/5

ellie0122014 Couples - 13/01/2020 TripAdvisor review

We love this hotel. Great location and the staff are always welcoming and we are always offered an upgrade. Have been coming back every year for the last 6 years. They are refurbishing the rooms and they look so good. Modern, fresh and comfortable. We look forward to coming back.

Average

TripAdvisor rating 3.5/5

herk07 Family - 13/01/2020 TripAdvisor review

Up signing in we were going to get a superior room when we booked the spa suite. Was only rectified when I mentioned we booked spa suite. They said they will prioritize the room to get ready at 1.30pm and will only take few minutes. We waited until 2pm and they said fee more minutes. But it was 30 minutes and checked in 2.40pm... this is unacceptable especially when you have 2 young children with you. There was no cot prepared and the things that I mentioned with the manager that was communicating with me days prior the check in. It was our first time to stay Abdul maybe they kast. I’ve been a member of Accor for 10 years and this is by far at the worst customer service I’ve received. The redeeming factor was the seafood buffet and Henry who was the breakfast buffet manager. The hotel should update the pictures on the website because you don’t knew whatnot to expect.

Exellent expirience

Customer review rating 4.1/5

Monika B. Couples - 12/01/2020 Confirmed reviews ALL

We enjoyed our stay at the Novotel Brighton Beach. Beautiful beach location.Great pool and restaurant. We had a wunderfull room overlooking the Beach and the city. We will be back.

Dear Monika, We very much appreciate your comments regarding your stay at the Novotel Sydney Brighton Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kate Asistant Manager

Our upgraded room was perfect, the lounge area was great and the view was amazing

Customer review rating 4.1/5

Susan C. Couples - 12/01/2020 Confirmed reviews ALL

Your hotel was a perfect place to celebrate a milestone anniversary. The room was amazing, it had recently been refurbished and was beautiful. The additional lounge area was a pleasant surprise as I had not realised such a large room was available. We found that the view from the balcony was amazing. We totally enjoyed our stay, all staff members were more than pleasant and we would have no hesitation in recommending your establishment to others.

Dear Susan, We very much appreciate your comments regarding your stay at the Novotel Sydney Brighton Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kate Assistant Manager

I like the new changes

Customer review rating 4.1/5

Fadi Families - 12/01/2020 Confirmed reviews ALL

I enjoyed the stay..... I booked a 2 bedroom family suite but was given a 2 bedroom interconnecting room which was still very beautiful, love the new room designs very good choices! Pool needs to be upgraded very fast as it has alot of unsafe areas that could hurt someone!! Seafood buffet was absolutely amazing, loved the food, but you need someone that know how to bbq lobster!! All in all service was good and hotel staff were very kind and helpful!!

Dear Fadi, We very much appreciate your comments regarding your stay at the Novotel Sydney Brighton Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kate Assistant Manager

Always enjoyable!

Customer review rating 4.1/5

Chris Business - 12/01/2020 Confirmed reviews ALL

Pleasant and helpful staff, beautiful food. Refurbished rooms are nice.

Dear Chris, We very much appreciate your comments regarding your stay at the Novotel Sydney Brighton Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kate Assistant Manager

I would come back again

Customer review rating 4.1/5

Anonymous Families - 12/01/2020 Confirmed reviews ALL

The staff were lovely and very helpful I requested another room as my room had no privacy at all. I was in view of the pool. Within 1hr they gave me another room on the top level. They were so nice to have accepted my request

Dear Khadijeh, We very much appreciate your comments regarding your stay at the Novotel Sydney Brighton Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kate Assistant Manager

Stylish Refurbishment

Customer review rating 4.1/5

Mellissa Families - 12/01/2020 Confirmed reviews ALL

We loved the classy refurbishment of our room! The staff also took note of our requests and happily made them happen.

Dear Mellissa, We very much appreciate your comments regarding your stay at the Novotel Sydney Brighton Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kate Assistant Manager

Wonderful

Customer review rating 4.1/5

Sharyn S. Couples - 12/01/2020 Confirmed reviews ALL

Te renovated room we had was lovely and the staff are consistently great.

Dear Sharyn, We very much appreciate your comments regarding your stay at the Novotel Sydney Brighton Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kate Assistant Manager

Disappointed with room however was good value & nice breakfast

Customer review rating 4.1/5

Ellie Families - 11/01/2020 Confirmed reviews ALL

We were waiting for quite some time at check in for rooms were not ready due to busy period. Room 808 was offered in error which was a beautiful renovated terrace. However 2 double beds was requested as per our reservation, for we were 3 adults. Then we were given room 412 which was an older room with a pool view and was very disappointing after seeing room 808. Unfortunately we had a Fire alarm drill on our first night which was quite scary and we used the fire stairs and followed protocol as requested. We were hoping to have a cocktail by the outdoor pool but we did not use the pool as it was busy with children and fully covered adults. I think this needs to be addressed for hygiene reasons. Otherwise we enjoyed catching up with friends and family at the bar. We will definitely think about staying here again.

Dear Ellie, Thank you for your recent feedback. With regards to your recent stay at Novotel Brighton Beach, as we are ever striving to improve our standard of guest service and provide guests with the experience and facilities expected, your encouraging feedback (and scores) are valued and very much appreciated; they will be shared with our staff too. Thank you again for sharing your experience. In the interim, if there is anything we can do to make any future stay more comfortable, please do not hesitate in contacting the Front Office. Kind Regards, Kate Assistant Manager

Room was great, Staff really helpful.

Customer review rating 4.1/5

Anonymous Solo - 10/01/2020 Confirmed reviews ALL

My only criticism was an odour in the room. Not sure if it was a deodorizer of sorts. And rhe lighting in the bedroom too low at night.

Dear Carol, We very much appreciate your comments regarding your stay at the Novotel Sydney Brighton Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kate Assistant Manager
Customer review rating 4.1/5

Irish T. Families - 10/01/2020 Confirmed reviews ALL

The room was below average considering how much we are paying. The carpet is old and grainy to walk around to. Very dark lights,

Dear Irish, Thank you for taking the time to tell us about your experience at the Novotel Sydney Brighton Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kate Assistant Manager
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