Novotel Sydney International Airport Hotel 4.5 stars

Excellent from start to finish

Wonderfully clean comfortable easy access , quiet. Provided everything . Am amazing location and place to stay . Highly recommend it . There is a calmness within this premises .

We had a pleasant stay needed to be close to airport for earl departure. Moved from Pullman at domestic due to Gov takeover for COVID, we were pleased with Novotel.

Nicely renovated and rebadged hotel with all mod cons. Top restaurant with good service. Facilities restricted due to Covid 19 protocols. Excellent parking at very attractive prices. only downside was the mattress which was too much on the thin side causing a poor sleep for my wife.

A very convenient location with staff coming from interstate & quite central with people coming from all over Sydney. We did however have issues getting the TV to work to show the slide show for the presentation. Otherwise all went well Thank you

Good clean rooms. Food was great. Great service

As said

Overnight stay between domestic flights. Travelling with 15 month old baby but was very comfortable and easy.

App previous stays have been great --this time day 1 ok and check in experience was fine. Day 2 not so good ---internet did not work , linen was not changed, paid for 2 cars with two days parking ---was given tickets for multiple access ---couldnt get out day 2 ---intercom didnt work ---had to run back upstairs 3 times before it was fixed

This hotel is the only one I stay at when I go to Sydney. Staff are always friendly and accommodating, rooms are clean and well set out. Close to shops, restaurants and Wolli Creek Train station.

The hotel staff were excellent. They were professional and friendly. This didn't allay my concerns about the cleanliness. I moved rooms due to the bathroom being dirty. I then moved to the next room and found the remote sticky which concerned me about the overall cleanliness of the second room. The hotel isn't a quarantine hotel but they do have the flight crews so there is some risk there. In times of COVID I would expect the cleaning to be 100% so this concerned me while I stayed there. The shuttle to the hotel is run by an external company who took over an hour to arrive despite three phone calls where they assured the hotel they were 5 minutes away. There was no traffic on the weekend so limited reason for a delay. This added some unnecessary stress in transfers to the hotel as I could have stayed in Sydney and only chose the hotel because of the quick transfer to and from the airport. The staff should be applauded though. They were excellent and dealt with my concerns promptly.

Had a good one night stay this week. Early check in was no problem had dinner and a couple of drinks which were good. Breakfast was ok also received a complementary cheese plate and bottle of red wine which was appreciated.

only thing that was not great was when i ordered crockery and cutlery from room service i was told it was not available due to covid and that only glassware could be sent - i stayed at novotel brighton and woolongong in the last two months and had no problem at either of those two i would have rated 10 if not for that

Staff friendly and guys helping my luggage were fantastic.

Stayed for a single night after being moved from the Pullman Sydney Airport. Check in and out service was good. Room was very basic. A double bed for a couple is not really adequate for a Novotel branded hotel. I would have expected a Queen size minimum. Room was quite basic. Breakfast arrangements, room service only, was not communicated during check. Resulted in us being a little behind schedule for the rest of the day.