Novotel Sydney International Airport 4.5 stars

Customer review rating (ALL Rating) 4.4/5 2,387 reviews

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Description

Hotel extras

  • 2-minute drive from Sydney International Airport, ideal for business and leisure travelers.

  • 11 meeting spaces, suited for events from banquets to cocktail functions for up to 400 guests

  • On-site dining at The Marke Kitchen & Bar, open for breakfast, lunch, dinner, and drinks.

  • Convenient on-site parking and paid return shuttle to Sydney Airport.

  • Enjoy 24/7 reception and room service at your convenience.

Our accommodation(s)

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Room 1

Hotel location

Novotel Sydney International Airport

22 Levey Street
2205 WOLLI CREEK
Australia

GPS:-33.934074, 151.156647

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Marke Kitchen

The Marke Kitchen opening hours: Breakfast: 05:30 - 10:00 | Lunch: 11:00 - 16:30 | Dinner (Sun-Mon): 17:00 - 22:30 | Dinner (Tues-Sat): 17:00 - 21:00

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,387 reviews

Customer review rating 4.5/5

Andrew T. W. Couples - Confirmed reviews ALL

Dear Andrew T. W., Thank you very much for your outstanding ratings regarding your stay at the Novotel Sydney International Airport. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations

Customer review rating 4.5/5

Mike B. Couples - Confirmed reviews ALL

Dear Mike B., Thank you very much for your outstanding ratings regarding your stay at the Novotel Sydney International Airport. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations

Customer review rating 4.5/5

Geoff K. Couples - Confirmed reviews ALL

Dear Geoff K., We very much appreciate your comments regarding your stay at the Novotel Sydney International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations

Customer review rating 3.5/5

Carolyn P. Couples - Confirmed reviews ALL

Dear Carolyn, Thank you for taking the time to share your feedback following your recent stay at Novotel Sydney International Airport, and for choosing to stay with us for a second time. We're sorry to hear that on this occasion your room did not meet the standard you expected, particularly given your previous experience with us. We sincerely apologise for the condition of the bathroom, including the cracked tiles, and understand your disappointment with its overall presentation. Your comments will be shared with our Management and Maintenance teams for review. We're also sorry that the room temperature was uncomfortable despite adjusting the air conditioning. Should you experience any concerns with the temperature during a future stay, please contact our Guest Services team, available 24 hours a day. We would be happy to assist with the system, arrange for our team to inspect it, or provide an alternative solution where possible. We truly appreciate you returning to stay with us and regret that this visit fell short of your expectations. We hope you will give us another opportunity to provide you with the comfortable experience you previously enjoyed. Kind Regards, Tiffany Assistant Manager Novotel Sydney International Airport

Customer review rating 4.0/5

Mike C. Solo - Confirmed reviews ALL

Dear Mike, Thank you for taking the time to share your feedback following your recent stay at Novotel Sydney International Airport. We're pleased to hear that you found your accommodation comfortable and tidy during your stay for ASARC. We also appreciate your feedback regarding the size of the shower and understand that it can feel a little compact. We're sorry to hear about the frustration you experienced when trying to modify your reservation. Depending on the rate and booking conditions selected at the time of reservation, some bookings may have restrictions around changes, which can sometimes require the original booking to be cancelled and a new reservation made. We understand that this can be inconvenient and appreciate your feedback. Thank you also for being an ALL member and for choosing to stay with us. We hope to have the pleasure of welcoming you back to Novotel Sydney International Airport in the future. Kind Regards, Tiffany Assistant Manager Novotel Sydney International Airport

Other web-users rate our hotel

  • 1,199 reviews 9.2/10 Location
  • 1,579 reviews 6.4/10 Room
  • 1,554 reviews 8.7/10 Service
  • 11 reviews 8.2/10 WiFi
  • 612 reviews 6.8/10 Food
  • 561 reviews 6/10 Cleanliness
  • 336 reviews 5/10 Value
  • 321 reviews 9.1/10 Breakfast

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