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Novotel Sydney International Airport Hotel 4.5 stars

Customer review rating 4.3/5 11,114 reviews

ALLSAFE approved hotel

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Novotel Sydney International Airport
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+ 13 Services

Hotel extras

  • ALLSAFE certification

  • 11 meeting spaces, suited for events from banquets to cocktail functions for up to 400 guests

  • Outdoor Heated Pool & Gym

  • Parking available as well as a shuttle bus to the Sydney Airport (paid service)

  • 24 hour reception and room service

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEY Paying
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing
  • Cash machine
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Golf
Business services
  • 11 Meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Novotel Sydney International Airport

22 Levey Street
2205 wolli creek
australia

Tel: +61295182000

Fax: (+61)2/95182002

Check-in from 14h00

Check out up to 11h00

  • Sydney Buses :  Airport Shuttle Levey Street

  • By plane

    SYDNEY At 0km / 0 miles - Shuttle paying

GPS :-33.934074, 151.156647

Our accommodation(s)

Offering striking views over Cooks River, Cahill Park and Sydney Airport, guest rooms at Novotel Sydney International Airport are modern, spacious and tastefully appointed. Guests staying at this contemporary Sydney Airport hotel are within easy reach of the airport, however, they can still rest undisturbed by airport activity. Guest rooms are located away from all direct flight paths, and each room features double glazed windows and blackout curtains to ensure a perfectly restful night's sleep.

Our restaurants and bars

The Marke Kitchen

Type of cuisine: International

The Marke Kitchen opening hours: Monday to Friday: Take Away: 7:00am - 10:00pm Dine in (Dinner Only): 5:00pm - 10:00pm Saturday and Sunday: Dine in and Take Away Breakfast 7:00am - 11:00am All Day dining 11:0am - 10:00pm

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

The Marke Bar

Due to unforeseen circumstances and restrictions to limit the rate of spread of COVID-19 within Australia, The Marke Bar will be temporarily closed. The Restaurant The Marke Kitchen is open offering dining in and take away options.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 320 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 260 people

Find out more

Our guest reviews for
Novotel Sydney International Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

11,114 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,361 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Short but sweet

Customer review rating 4.5/5

Annie W. Families - 29/12/2020 Confirmed reviews ALL

My family and I stayed one night before a flight to Tasmania. The package was excellent as it including breakfast, parking and airport shuttle transport. The reservation staff and front office staff were excellent. Everything was as described and offered great value for money.

Dear Annie, Thank you for choosing to stay with us at Novotel Sydney International Airport and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. We look forward to welcoming you back again soon. Kind Regards, Ben Shepherd Rooms Division Manager

Great night before flying out

TripAdvisor rating 5.0/5

Mobile51289243036 23/12/2020 TripAdvisor review

So convenient close by the airport with affordable parking. The restaurant was excellent, the food and drinks good value for money and very tasty. Room size what you would expect for overnight stays near an airport. Would definitely stay there again.

Thank you for choosing to stay at Novotel Sydney International Airport and for taking the time to tell us about your stay. Its great to hear that you enjoyed your time with us in regards to both your accommodation and F&B experience. We hope yo welcome you back again soon! Kind Regards, Ben Shepherd Rooms Division Manager

Room is fine but F&B offering is sub standard (even acknowledging the CV-19 issue)

Customer review rating 2.5/5

Tony D. Business - 21/12/2020 Confirmed reviews ALL

Could not use restaurant for breakfast due CV19 so had to order room service. 2 very small poached eggs on a single slice of unbuttered bread and cup of OJ = $14 !! As an Accor member is was very disappointed

Dear Anthony, Thank you for taking the time to tell us about your experience at the Novotel Sydney International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Ben Shepherd Rooms Division Manager

Good overall experience

Customer review rating 4.5/5

Lance Couples - 20/12/2020 Confirmed reviews ALL

Nothing was to much trouble breakfast was great

Dear Lance, Thank you for choosing to stay with us at Novotel Sydney International Airport and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. We look forward to welcoming you back again soon. Kind Regards, Ben Shepherd Rooms Division Manager

Comfortable Stay

Customer review rating 4.0/5

Juliette Friends - 20/12/2020 Confirmed reviews ALL

My stay was comfortable and it was very convenient for my early morning flight the next day. The shuttle arrived 20 minutes late as I don’t think they had booked me in for the correct time. The driver seemed unaware of my earlier pick up time. And the walls are very thin. I could hear the crying baby in the next room all night! However. The staff were lovely and the refurbishment (since I last stayed there many years ago) is tasteful and appealing.

Dear Juliette, Thank you for taking the time to tell us about your experience at the Novotel Sydney International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Ben Shepherd Rooms Division Manager

Everything I needed and more

Customer review rating 4.5/5

Ken B. Business - 19/12/2020 Confirmed reviews ALL

Excellent from start to finish

Dear Ken, Thank you for choosing to stay with us at Novotel Sydney International Airport and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us! We look forward to welcoming you back again soon. Kind Regards, Ben Shepherd Rooms Division Manager

Great stay

Customer review rating 5.0/5

Mata K. K. Business - 18/12/2020 Confirmed reviews ALL

Wonderfully clean comfortable easy access , quiet. Provided everything . Am amazing location and place to stay . Highly recommend it . There is a calmness within this premises .

Dear Mata K., Thank you for choosing to stay with us at Novotel Sydney International Airport and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. We look forward to welcoming you back again soon. Kind Regards, Ben Shepherd Rooms Division Manager

Good Stay

Customer review rating 4.0/5

Cl Couples - 16/12/2020 Confirmed reviews ALL

We had a pleasant stay needed to be close to airport for earl departure. Moved from Pullman at domestic due to Gov takeover for COVID, we were pleased with Novotel.

Dear Cindy, Thank you for choosing to stay with us at Novotel Sydney International Airport and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. We look forward to welcoming you back again soon. Kind Regards, Ben Shepherd Rooms Division Manager

Quick overnight stay

TripAdvisor rating 4.0/5

JohnBowral 16/12/2020 TripAdvisor review

Nicely renovated and rebadged hotel with all mod cons. Top restaurant with good service. Facilities restricted due to Covid 19 protocols. Excellent parking at very attractive prices. only downside was the mattress which was too much on the thin side causing a poor sleep for my wife.

Thank you for choosing to stay with Novotel Sydney International Airport and for providing us with your feedback. Its great to hear you had a fantastic stay with us and we look forward to welcoming you back again soon. Kind Regards, Ben Shepherd Rooms Division Manager

Well located

Customer review rating 4.5/5

Ben Business - 13/12/2020 Confirmed reviews ALL

A very convenient location with staff coming from interstate & quite central with people coming from all over Sydney. We did however have issues getting the TV to work to show the slide show for the presentation. Otherwise all went well Thank you

Dear Ben, Thank you for choosing to stay with us at Novotel Sydney International Airport and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. We look forward to welcoming you back again soon, in future if you have any issues with TVs during your stay please give us a call at reception and we would be more than happy to assist. Kind Regards, Ben Shepherd Rooms Division Manager
Customer review rating 4.5/5

Viliami D. V. T. Business - 13/12/2020 Confirmed reviews ALL

Good clean rooms. Food was great. Great service

Dear Viliami, Thank you for choosing to stay with us at Novotel Sydney International Airport and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. We look forward to welcoming you back again soon. Kind Regards, Ben Shepherd Rooms Division Manager

Well located with delightful staff

Customer review rating 5.0/5

John E. Couples - 12/12/2020 Confirmed reviews ALL

As said

Dear John, Thank you for choosing to stay with us at Novotel Sydney International Airport and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. We look forward to welcoming you back again soon. Kind Regards, Ben Shepherd Rooms Division Manager

Comfortable stay

Customer review rating 5.0/5

Chelsea Families - 12/12/2020 Confirmed reviews ALL

Overnight stay between domestic flights. Travelling with 15 month old baby but was very comfortable and easy.

Dear Chelsea, Thank you for choosing to stay with us at Novotel Sydney International Airport and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. We look forward to welcoming you back again soon. Kind Regards, Ben Shepherd Rooms Division Manager

Not as good as other times

Customer review rating 3.0/5

Mitch Business - 12/12/2020 Confirmed reviews ALL

App previous stays have been great --this time day 1 ok and check in experience was fine. Day 2 not so good ---internet did not work , linen was not changed, paid for 2 cars with two days parking ---was given tickets for multiple access ---couldnt get out day 2 ---intercom didnt work ---had to run back upstairs 3 times before it was fixed

Dear Mitch, Thank you for taking the time to tell us about your experience at the Novotel Sydney International Airport. I am sorry that your experience did not meet your expectations on this occassion, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that the concerns raised have been forwarded to our department heads to ensure we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Ben Shepherd Rooms Division Manager

Well located

Customer review rating 4.5/5

Gary Business - 12/12/2020 Confirmed reviews ALL

This hotel is the only one I stay at when I go to Sydney. Staff are always friendly and accommodating, rooms are clean and well set out. Close to shops, restaurants and Wolli Creek Train station.

Dear Gary, Thank you for choosing to stay with us at Novotel Sydney International Airport yet again, and for taking the time to give us your feedback. Its great to hear you had another great experience with us. We look forward to welcoming you back again soon. Kind Regards, Ben Shepherd Rooms Division Manager

Excellent staff; Concerns about cleanliness

Customer review rating 2.5/5

Anonymous Solo - 10/12/2020 Confirmed reviews ALL

The hotel staff were excellent. They were professional and friendly. This didn't allay my concerns about the cleanliness. I moved rooms due to the bathroom being dirty. I then moved to the next room and found the remote sticky which concerned me about the overall cleanliness of the second room. The hotel isn't a quarantine hotel but they do have the flight crews so there is some risk there. In times of COVID I would expect the cleaning to be 100% so this concerned me while I stayed there. The shuttle to the hotel is run by an external company who took over an hour to arrive despite three phone calls where they assured the hotel they were 5 minutes away. There was no traffic on the weekend so limited reason for a delay. This added some unnecessary stress in transfers to the hotel as I could have stayed in Sydney and only chose the hotel because of the quick transfer to and from the airport. The staff should be applauded though. They were excellent and dealt with my concerns promptly.

Dear Joanne, Thank you for taking the time to tell us about your experience at the Novotel Sydney International Airport. I am sorry that your experience did not meet your expectations on this occassion, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. The health and safety of our guests is of absolute priority to us, please rest assured that I have passed on these concerns to our Executive Housekeeper to investigate and ensure we are taking the appropriate measures to address the problem and prevent future occurrence. I am glad to hear that our front line staff were able to provide you with fast and efficent service to remedy the concerns you had during your time with us, I will definitely pass on these compliments. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Ben Shepherd Rooms Division Manager

Very comfortable stay

TripAdvisor rating 5.0/5

taniar645 09/11/2020 TripAdvisor review

One of our favourite Hotels. Especially prior to travel given the easy access to the airport. On this occasion for us however, no travel, we had other business to attend in Sydney and didn’t want to be in the CBD. the Rowers club across the road is a bonus for the husband. Accommodation is comfortable. Staff are more than helpful. Restaurant, food is awesome. Look forward to better times for this Hotel

Dear Tania, Thank you for choosing to stay with Novotel Sydney International Airport and for your continued patronage. Its great to hear you enjoyed another great stay with us and hope to have you stay with us well into the future. Looking forward to welcoming you again soon. Kind Regards, Ben Shepherd Rooms Division Manager

Great Stay at the Novotel Sydney International Airport

TripAdvisor rating 5.0/5

U5208MEbeths 23/10/2020 TripAdvisor review

I have stayed at the Novotel Sydney Int Airport a number of times lately and the rates are great, customer service is really great and the rooms are lovely and comfortable. I get a little cheese plate and wine in my room and relax the evening away. Great parking rates and direct access to the foyer via a lift. I recommend this property.

Thank you for choosing to stay at Novotel Sydney International Airport and for taking the time to tell us about your recent stay. Its great to hear you continue to enjoy your stays with us, thank you so much for your continued patronage. We look forward to welcoming you back again soon. Kind Regards, Ben Shepherd Rooms Division Manager

A regular home away from home, convenience and comfort

TripAdvisor rating 5.0/5

cheekyken 10/10/2020 TripAdvisor review

Always a delight to stay here. Several visits a month it seems. Staff are always welcoming and helpful. I really appreciate the extra care and understanding for my needs as I meet my medical needs. It’s location suits us very well, it’s peaceful and comfortable. They do well under covid challenges and I look forward to a time when we can enjoy great buffet breakfasts. Parking is excellent also. I certainly recommend this hotel for a comfortable stay which offers great value and service.

Dear cheekyken, Thank you for your continued patronage of Novotel Sydney International Airport, and thank you for your kind words, I will be sure to pass on your compliments to the team as I am sure they will be thrilled. Its also great to hear that all of our COVID efforts are being well recieved, its a different world at the moment but I also look forward to when we can start enjoying a less restrictive environment. We all look forward to welcoming you back again soon. Kind Regards, Ben Shepherd Rooms Division Manager

Five star service at a 3 star price

TripAdvisor rating 5.0/5

Steve T 28/08/2020 TripAdvisor review

Yet again an amazing stay with fantastic attention by the staff which was even more impressive when you consider the trying times we are in at the moment. I have stayed at higher rated hotels that can’t compete with this hotel for service.

Dear Steve, Thank you once again for your fantastic feedback, its great to hear that our team are looking after our guests and displaying such a high standard of service. We all look forward to having you stay with us again soon. Kind Regards, Ben Shepherd Rooms Division Manager

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