Novotel Sydney International Airport

Novotel Sydney International Airport

Customer review rating (ALL Rating) 4.5/5 180 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • ALLSAFE certification

  • 11 meeting spaces, suited for events from banquets to cocktail functions for up to 400 guests

  • Parking available, as well as a Sydney Airport Shuttle Bus (paid service)

  • 24 hour reception and Room Service

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Sydney International Airport

22 Levey Street
2205 WOLLI CREEK
Australia

  • Sydney Buses:  Airport Shuttle Levey Street

  • By plane

    SYDNEY At 0km / 0 miles - Shuttle paying

GPS:-33.934074, 151.156647

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

The Marke Kitchen

The Marke Kitchen opening hours: Breakfast: 07:00 - 10:00 | Lunch: 11:00 - 16:00 | Dinner: 17:00 - 22:00

Our accommodation(s)

Offering striking views over Cooks River, Cahill Park and Sydney Airport, guest rooms at Novotel Sydney International Airport are modern, spacious and tastefully appointed. Guests staying at this contemporary Sydney Airport hotel are within easy reach of the airport, however, they can still rest undisturbed by airport activity. Guest rooms are located away from all direct flight paths, and each room features double glazed windows and blackout curtains to ensure a perfectly restful night's sleep.

Our guest reviews

Our guest reviews for
Novotel Sydney International Airport

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  180 reviews

TripAdvisor Rating  4.0/5  2,384 reviews

Excellent location

Customer review rating 4.0/5

Milton P. Business - Confirmed reviews ALL

Looked after with no fuss or bother

Customer review rating 4.0/5

Roger Couples - Confirmed reviews ALL

All went to plan. The staff were courteous and obliging. The room was fine. We appreciated the chef agreeing to make something that was not on the dinner menu. The shuttle worked well. And the Breakfast was excellent.

Welcoming staff

Customer review rating 4.5/5

Christel Solo - Confirmed reviews ALL

After missing my flight, your staff were really helpful and welcoming.

Easy to access

Customer review rating 4.5/5

Tarquam M. Solo - Confirmed reviews ALL

I was overnight at Sydney Airport and this hotel is 1 km from international. I chose it as the closest ALLACCOR hotel next to international departures. The shuttle was 5 minutes duration.

amazing restaurant but the rest...

Customer review rating 3.0/5

Matteo Business - Confirmed reviews ALL

Restaurant is really nice, both in food quality, serving and also in appearance of the restaurant itself. Room is ok with space but not super clean (bath was quite bad conditions, i found hair inside, and it looks aged, not really white). Also the moquette on the room floor was showing lots of spot and hair so not really clean. breakfast brought in room because we left too early was pretty low quality, there was a jogurt but no spoon to eat, milk ith cereal but no cup where to pour them (and again no spoon)... definitely could have been better

Great family stay

TripAdvisor rating 5.0/5

andrese002 TripAdvisor review

So close to the international airport and a beautiful relaxed atmosphere with highly quality amenities alleviated the pre-flight stress especially for my elderly parents. Our entire family stayed in 3 rooms, the family rooms have so much space and dinner at the restaurant was superb. Kids also enjoyed a quick swim on the rooftop pool adjacent to the hotel.

Clean, comfy, good location

TripAdvisor rating 4.0/5

englishsj TripAdvisor review

We had a one night stay prior to an early flight and found staff to be helpful and accommodating. Our room was fairly modern and spacious and we were pleased with our welcome gift & upgrade as ALL Gold members. Sadly, there were some children out of control in the room above which caused a great deal of disturbance. The hotel were helpful with attempting to resolve this, however they do not have control of other people's ignorant and inconsiderate behaviours and this had a big impact on our rest. The beds were comfy, however and we would return in future if our plans called for it.

Probably overpriced for what they offer, but the restaurant is excellent!

TripAdvisor rating 3.0/5

jacopotorricelli Business - TripAdvisor review

The hotel is well positioned and can be quiet at night. The restaurant is excellent. They forgot to clean up my room during my stay, whoever you talk to, they don t take note of what you ask. I wrote my data during the booking, and I left a business card at the check in, but they made a wrong invoice, besides, they forgot to send it.

Outstanding Service

TripAdvisor rating 5.0/5

Michael P Business - TripAdvisor review

If you want to stay some where for business when travelling this is the place. Staff understand you may be travelling alone and take the time to chat and make you feel welcome. Wonderful accommodation

nice hotel

TripAdvisor rating 4.0/5

781willi Business - TripAdvisor review

2 separat times I was during my trip to Australia in this hotel. The first time everything was a problem except at the dinner where the people are very friendly. Pick up with the bus even I phoned was unfortunately not done. The second time everything super perfect and I could not claim at all. Room nice and clean. Practically everything almost top.

Wonderful service

TripAdvisor rating 5.0/5

I1913SIsarah TripAdvisor review

A very pleasant stay. Staff were most helpful. Easy check in and convenient parking, very clean and quiet room, staff in restaurant were very accommodating and friendly, so handy to international airport.

Great Airport Stay

TripAdvisor rating 5.0/5

mastar TripAdvisor review

Excellent food, facilities, and service. The room is really nice and comfortable bed. However my curtains were not 100% block out - however didnt matter since I wear eye shades $10 parking is excellent too Other than that - excellent and will stay again

A typical airport hotel

TripAdvisor rating 4.0/5

reto6065 TripAdvisor review

Obviously you're staying in a hotel close to the airport and there is basically nothing to do close by. The service at the hotel is very efficient, the rooms are good size. I assume most people just stay overnight, so they wouldn't need house keeping (which is only done on request). Breakfast buffet choices are a bit thin, but the lunch / dinner menu is ok.

Good Value hotel with excellant Staff

TripAdvisor rating 3.0/5

thRodney TripAdvisor review

Great hotel staff except for the out sourced house keeping who should be sacked immediately. Absolutely pitiful. Thankfully the Hotel Manager nailed them for it. The room fridge stunk of prawns and didnt keep things cold at all and man behind the front desk tried to tell me that its a cooler not a fridge. Could change the fridge because there was no maintenance working and wanted to change rooms after unpacking for a 8 day stay. Room service after ten was near non existent. The worst pizza in the world or a frozen TV diner style curry.

Fantastic Place to Stay

TripAdvisor rating 5.0/5

Steve T TripAdvisor review

Glad to be back after been unable to stay there for a while but the staff are just as great as before. Close Rowers club on Cooks River, $10 parking instead of of the usual $25 and Wolli Creek railway as short walk as well. It was a shame to leave but will be back of course.

Short but sweet

Customer review rating 4.5/5

Annie W. Families - Confirmed reviews ALL

My family and I stayed one night before a flight to Tasmania. The package was excellent as it including breakfast, parking and airport shuttle transport. The reservation staff and front office staff were excellent. Everything was as described and offered great value for money.

Dear Annie, Thank you for choosing to stay with us at Novotel Sydney International Airport and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. We look forward to welcoming you back again soon. Kind Regards, Ben Shepherd Rooms Division Manager

Great night before flying out

TripAdvisor rating 5.0/5

Mobile51289243036 TripAdvisor review

So convenient close by the airport with affordable parking. The restaurant was excellent, the food and drinks good value for money and very tasty. Room size what you would expect for overnight stays near an airport. Would definitely stay there again.

Thank you for choosing to stay at Novotel Sydney International Airport and for taking the time to tell us about your stay. Its great to hear that you enjoyed your time with us in regards to both your accommodation and F&B experience. We hope yo welcome you back again soon! Kind Regards, Ben Shepherd Rooms Division Manager

Room is fine but F&B offering is sub standard (even acknowledging the CV-19 issue)

Customer review rating 2.5/5

Tony D. Business - Confirmed reviews ALL

Could not use restaurant for breakfast due CV19 so had to order room service. 2 very small poached eggs on a single slice of unbuttered bread and cup of OJ = $14 !! As an Accor member is was very disappointed

Dear Anthony, Thank you for taking the time to tell us about your experience at the Novotel Sydney International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Ben Shepherd Rooms Division Manager

Good overall experience

Customer review rating 4.5/5

Lance Couples - Confirmed reviews ALL

Nothing was to much trouble breakfast was great

Dear Lance, Thank you for choosing to stay with us at Novotel Sydney International Airport and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. We look forward to welcoming you back again soon. Kind Regards, Ben Shepherd Rooms Division Manager

Comfortable Stay

Customer review rating 4.0/5

Juliette Friends - Confirmed reviews ALL

My stay was comfortable and it was very convenient for my early morning flight the next day. The shuttle arrived 20 minutes late as I don’t think they had booked me in for the correct time. The driver seemed unaware of my earlier pick up time. And the walls are very thin. I could hear the crying baby in the next room all night! However. The staff were lovely and the refurbishment (since I last stayed there many years ago) is tasteful and appealing.

Dear Juliette, Thank you for taking the time to tell us about your experience at the Novotel Sydney International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Ben Shepherd Rooms Division Manager

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