Novotel Sydney International Airport Hotel 4.5 stars

Good staff, good stay over night

Great all round, quick check-in good food lovely staff

Overall I had a wonderful experience from checkin to checkout, lovely staff , comfortable rooms, the staff assisted me with car parking whilst I was away and I would not hesitate to recommend.

Friendly staff and lovely hotel

Perfect from beginning to end, being an Accor Plus member the welcome drink was much needed and the easy transfer to the airport the next day.

Excellent hotel. Next to airport.

One of our favourite Hotels. Especially prior to travel given the easy access to the airport. On this occasion for us however, no travel, we had other business to attend in Sydney and didn’t want to be in the CBD. the Rowers club across the road is a bonus for the husband. Accommodation is comfortable. Staff are more than helpful. Restaurant, food is awesome. Look forward to better times for this Hotel

Always looked after at this hotel. Usually it’s prior to any overseas travel. Now it’s whenever we get the opportunity, to stay. Can not fault facility or staff

Good and friendly staff. A little disappointed with the breakfast arrangements at first, as we had enjoyed great breakfasts on prior visits, as long ago as that may have been. But then fully understood the reason why the current arrangement applied. Once we became used to this it was not a problem.

Really enjoyed the great room and easy access to suburbs around the area.

Breakfast was awful. Two poached eggs rolling around in a cardboard box on top of a hard piece of toast. Could be done better even with COVID restrictions

As a regular guest for your hotel, I alwys enjoy my stay na the upgrads, especilly when it in room 933! The only one very minor issue I have, and this happans almost every time is that there are no coffee pods availbale in the room for the coffeee machine. I always have to call recepetion and ask for them to send some to me room . Other than these. evrything is pretty much tip top :-)

Good

Not satisfied with food quality available on room service

We had our flight cancelled and were required to overnight unexpectedly near the airport, and chose the hotel because we have 3 kids and the property had a pool to kill time in - at least it was advertised you had a pool and nowhere on your site did it mention otherwise. We were very disappointed to find out it wasn’t open during to ‘COVID’ . An interesting reason as it doesn’t seem to affect other properties pools. Also, we arranged a taxi with the front desk for the morning we needed to fly out, we were called at around 7am to reconfirm our refs i at which WellPoint we pushed the time out by half an hour. At no point were we advised the taxi Had actually been ordered for 7am and when it arrived at 710 the driver started it’s meter. So by the time we got in the taxi and were driving to the airport (after breakfast)! We were in a $50 taxi ride 3 mins to the airport. More expensive than your already expensive airport transfer. The one saving grace if the visit was the dinner in the restaurant where the young blonde fellow was very helpful and assisted with some dietary requirements very ably.