Novotel Sydney International Airport 4.5 stars

Customer review rating (ALL Rating) 4.3/5 2,666 reviews

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22 Levey Street, 2205 WOLLI CREEK, Australia

Description

Hotel extras

  • 2-minute drive from Sydney International Airport, ideal for business and leisure travelers.

  • 11 meeting spaces, suited for events from banquets to cocktail functions for up to 400 guests

  • On-site dining at The Marke Kitchen & Bar, open for breakfast, lunch, dinner, and drinks.

  • Convenient on-site parking and paid return shuttle to Sydney Airport.

  • Enjoy 24/7 reception and room service at your convenience.

Our accommodation(s)

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Hotel location

Novotel Sydney International Airport

22 Levey Street
2205 WOLLI CREEK
Australia

GPS:-33.934074, 151.156647

Telephone
Fax +61 2 9518 2002

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Marke Kitchen

The Marke Kitchen opening hours: Breakfast: 05:30 - 10:00 | Lunch: 11:00 - 16:30 | Dinner (Sun-Mon): 17:00 - 22:30 | Dinner (Tues-Sat): 17:00 - 21:00

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,666 reviews

TripAdvisor Rating  3.8/5  2,466 reviews

Customer review rating 5.0/5

Helen C. Families - Confirmed reviews ALL

Staff were lovely and attentive even on Christmas night!

Dear Helen C., Thank you for your kind feedback. We are delighted to hear that you had an enjoyable start to your trip and that our staff provided attentive service during the festive season. Your appreciation motivates us to continue delivering exceptional experiences. Best regards, Novotel Sydney International Airport

Customer review rating 4.5/5

Ann S. Solo - Confirmed reviews ALL

Excellent stay . Very quiet. Unfortunately no breakfast options available for an early flight the next day

Dear Ann, Thank you for taking the time to share your feedback and for rating your stay with us so highly. We’re delighted to hear you enjoyed a quiet and comfortable stay at Novotel Sydney International Airport. I’m sorry to learn that the lack of breakfast options for your early departure impacted your experience. For guests catching early flights before our restaurant opens at 5:30am, we do offer a takeaway breakfast box available for $22. I apologise that this option was not made clear to you at the time, and we will certainly use your feedback to ensure this is communicated more effectively to our guests in the future. We truly appreciate your comments and hope to have the opportunity to welcome you back and provide an even better experience next time. Kind regards, Tiffany Assistant Manager Novotel Sydney International Airport

Customer review rating 5.0/5

Lou N. Couples - Confirmed reviews ALL

Good service, friendly staff and great breakfast

Dear Lou, Thank you very much for your perfect 10 out of 10 rating and for your wonderful feedback. We’re delighted to hear that you enjoyed our convenient location, great breakfast, and the friendly service provided by our team. Your kind comments are truly appreciated and will be shared with our staff, who will be thrilled to know they made your stay memorable. We’re so pleased everything met your expectations. We look forward to welcoming you back to Novotel Sydney International Airport again in the near future. Kind regards, Tiffany Assistant Manager Novotel Sydney International Airport

Customer review rating 3.5/5

Michael R. Couples - Confirmed reviews ALL

5-10 mins from airport by car. Walkable distance to Wolli station for train in to town. Had a superior King room. Space was fine but I thought the room was a bit tired and in need of a refresh. Parking available at $20/day Pool is in an adjacent building. Fairly small but ok. Doesn’t get afternoon sun. Breakfast was just ok. The food quality is bang average ( pee made scrambled eggs) poor quality bacon and sausage. Nice to have a fresh juice machine but man, the coffee machines need a serious review. I have never stayed in a hotel with a system like this….

Dear Michael, Thank you for taking the time to provide such detailed feedback and for rating your stay with us a 7 out of 10. We appreciate you highlighting our convenient location, parking availability, and proximity to public transport, as well as sharing your experience with our facilities. I’m sorry to hear that the condition of your Superior King room did not meet your expectations and felt in need of a refresh. Your comments regarding the décor and overall room quality are noted and have been shared with our management team as part of our ongoing reviews and future improvement planning. We also appreciate your honest feedback on the breakfast experience, particularly regarding food quality and the coffee machines. While it’s good to hear you enjoyed the fresh juice option, we regret that other elements did not meet the standard you expect. Your comments have been passed on to our food and beverage team for further review and improvement. Thank you again for your constructive feedback. We value insights like yours, as they help us identify areas to improve, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Kind regards, Tiffany Assistant Manager Novotel Sydney International Airport

Customer review rating 1.0/5

Clinton W. Couples - Confirmed reviews ALL

Let's start with the positive. The hotel's location was exactly what was required with an early international flight the next day with the shuttle bus making it even easier. However, the room itself had a very strong stench of cigarette smoke which was even worse in the bathroom. I have no idea where it came from but it felt like someone was sitting bath smoking all night. This made for an extremely poor sleep on what was already going to be a short night. Secondly, a staff member entered the room at about 11:30 when my wife and I were already asleep. Apparently it was to drop off a mug or something but according to the staff member there was a mix up in the room number. Overall this was by far an away the worst stay I have had during my tenure as an All Accor member.

Dear Clinton W., Thank you for taking the time to share your experience during your recent stay with us. We appreciate your feedback, and I am pleased to hear that our location and shuttle service met your needs for your early international flight. However, I sincerely regret to learn about the unpleasant odor in your room. We strive to maintain high standards of cleanliness and comfort for our guests, and it is concerning to hear that we fell short in this instance. Additionally, I apologize for the disruption caused by our staff member entering your room unexpectedly. We understand that privacy and a peaceful environment are essential for a restful night, and I regret any inconvenience this may have caused you and your wife. Your feedback is invaluable as it helps us improve our services. Thank you for being a loyal All Accor member, and we hope that you will consider giving us another opportunity in the future. Best regards, Novotel Sydney International Airport

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Other web-users rate our hotel

  • 1,302 reviews 9.2/10 Location
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  • 387 reviews 4.9/10 Value
  • 361 reviews 8.4/10 Breakfast

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