BreakFree on Broadway Sydney 4 stars

Customer review rating (ALL Rating) 3.8/5 267 reviews

BreakFree on Broadway Sydney - Image 1
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253 Broadway, 2037 GLEBE, Australia

Description

Hotel extras

  • Walking distance to Universite's and Broadway Shopping Centre, cafe's restaurants and bars

  • Newly refurbished guest rooms

  • Easy access to public transportation

  • Great value accommodation located on Broadway Sydney

  • Parking available at the nearby Broadway Shopping Centre

Our accommodation(s)

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Hotel location

BreakFree on Broadway Sydney

253 Broadway
2037 GLEBE
Australia

GPS:-33.88431930541992, 151.19384765625

Telephone
Fax +61 2 9058 4373

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Boxed express breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  267 reviews

Customer review rating 3.0/5

Heather P. Solo - Confirmed reviews ALL

Certainly not a four star hotel.

Dear HEATHER P., Thank you for taking the time to tell us about your experience at the BreakFree on Broadway Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Breakfree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 02… if you wish to discuss this matter in further details. Sincerely, Mahzuzah Guest Service Supervisor Breakfree on Broadway

Customer review rating 4.5/5

Matthew G. Business - Confirmed reviews ALL

the rooms were clean and well apointed and the staff were friendly and helpful.

Dear MATTHEW G., We very much appreciate your comments regarding your stay at the BreakFree on Broadway Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mahzuzah Guest service Supervisor Breakfree on Broadway

Customer review rating 2.5/5

Christine G. Solo - Confirmed reviews ALL

Located on main road with no stopping area for taxi drop off! Several things missing from room which were essential for a good stay

Dear CHRISTINE G., Thank you for taking the time to tell us about your experience at the BreakFree on Broadway Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Breakfree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 02… if you wish to discuss this matter in further details. Sincerely, Mahzuzah Guest service Supervisor Breakfree on Broadway

Needs a Deep Clean

Customer review rating 3.0/5

Ali Families - Confirmed reviews ALL

Stayed at Breakfree on two separate occasions within a weekend - we were in the same room and the bathroom definitely needs a deep clean - the toilet had black marks in it , the shower and taps - need a good scrubbing to get rid of build up. The bathroom on the ground floor was also pretty disgusting.

Dear ALI, Thank you for taking the time to tell us about your experience at the BreakFree on Broadway Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Breakfree, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 02… if you wish to discuss this matter in further details. Sincerely, Mahzuzah Guest Service Supervisor Breakfree on Broadway

Customer review rating 3.0/5

Peter N. Business - Confirmed reviews ALL

Simple

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We should confirm you the reception timing before. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mahzuzah Guest service Supervisor Breakfree on Broadway

Other web-users rate our hotel

  • 343 reviews 9/10 Location
  • 497 reviews 5.5/10 Room
  • 331 reviews 8.1/10 Service
  • 11 reviews 9.3/10 WiFi
  • 260 reviews 5.1/10 Comfort
  • 209 reviews 6.1/10 Cleanliness
  • 49 reviews 5.1/10 Breakfast
  • 25 reviews 4.1/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.