Dear Kathleen, We are delighted that you found our team so warm and friendly throughout your stay. It is great to know that your room felt clean and comfortable, and that our location made it easy for you to explore the city on foot. We are also pleased that you appreciated our approach to changing bed linen only when needed, it is a small step that helps us reduce our environmental footprint. We hope you will return for a memorable stay. Best wishes, Team Ibis Amsterdam Centre Stopera

Dear Nicole, Thank you for your positive feedback. We are delighted that you found our hotel lovely and that everything was good during your stay. Our team works hard to create a calm and relaxed atmosphere, and it is rewarding to know we hit the mark for your couple’s trip. The entire team looks forward to seeing you again in the future. Kind regards, Team Ibis Amsterdam Centre Stopera

Dear Micaela, Many thanks for sharing your review. We are delighted that you found your room so comfortable and that our central location made getting around the city so convenient for you. It is great that you enjoyed our bar and the 24-hour pizza service, a late-night snack is always a nice treat after a day of exploring. The entire team looks forward to welcoming you back in the future. Best wishes, Team Ibis Amsterdam Centre Stopera

Dear Tatsiana, We thank you for taking the time to provide us with your feedback. We are pleased that you found your stay with us to be a pretty good experience overall. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. We regret the oversight in the bathroom and the issue with the towel. Our housekeeping team is always available to resolve such rare situations on the spot, so please do not hesitate to reach out during your next visit. Nonetheless, we hope you were able to enjoy our central location, just a short walk from the Canal Ring, Dam Square, and many of the city’s top attractions. We hope to see you again soon. Best regards, Team Ibis Amsterdam Centre Stopera

Dear Ahmad, Thank you for taking the time to share details of your recent visit. We are truly sorry to hear that several aspects of your stay did not meet your expectations. Your disappointment with the view from your room is understandable. Our hotel offers rooms facing the canal, garden, or street, and while we always aim to assign the preferred outlook, availability on the day can sometimes limit our options. We also regret that the cleaning schedule was missed during your stay. Our team provides daily housekeeping, and we apologize that this standard was not upheld for you. The front desk is available around the clock to assist with such oversights, and we would have been happy to resolve it immediately. Your comments on the breakfast selection and the overall feeling of value have been noted. The ibis Kitchen offers a full continental and hot breakfast each morning, and our team works hard to deliver a comfortable stay in the heart of Amsterdam, within walking distance of Dam Square, Rembrandt Square, and the Canal Ring. We hope that you might consider visiting us again in the future. Kind regards, Team Ibis Amsterdam Centre Stopera

Dear Helen, Thank you for writing a review. We are delighted that you found your room clean, quiet, and comfortable. It is great to know the breakfast offered a wide variety to start your day, and that our bar met your needs during your stay. We also appreciate your kind words about our team. Our staff takes pride in being knowledgeable and efficient, and it means a lot that you felt well looked after. That said, we are sorry that the service felt slow at times. Our team is always available to assist, and we will keep your feedback in mind. Nonetheless, we are glad the booking process was straightforward and quick for you. We hope you were able to enjoy our central location, with Dam Square, the Canal Ring, and so many attractions just a short walk away. We hope that you will return in the future. Best regards, Team Ibis Amsterdam Centre Stopera

Dear Sahar, Thank you for providing your observations. We are pleased that you found the WiFi connection satisfactory during your stay. Even so, we are truly sorry to hear that several aspects of your visit did not meet your expectations. Your difficulties with the booking process are frustrating to read about, and we regret the trouble you encountered. We also note your disappointment with the room features, and we would like to clarify that all our rooms measure the same size of 17m², while premium rooms offer additional touches such as a coffee and tea maker, complimentary water, and a canal view rather than extra space. Our team should have attended to your housekeeping and maintenance concerns promptly, and we apologise that the oversight with the linen and towels, as well as the curtains and wardrobe, were not resolved during your stay. We also hear your comments about the overall atmosphere and value, and we take such feedback seriously as we continue to refine the guest experience. We hope that we may have the pleasure of welcoming you back on a future visit. Best regards, Team Ibis Amsterdam Centre Stopera

Dear Alon, Thank you for reviewing your visit. We are delighted that you had a very good experience and that our central location suited your trip so well. Even so, we are sorry the internet connection was not always stable during your stay. Our high-speed WiFi usually covers the entire property, and our reception team is always available to help with connectivity matters. Nonetheless, we are pleased that you value the ALL Accor loyalty programme and that you would recommend both the hotel and the programme to others. We hope to see you again soon. Best regards, Team Ibis Amsterdam Centre Stopera

Dear Dolores, We appreciate your thoughtful review. We are delighted that you found our team so helpful during your family stay. It means a lot to us that our staff made such a positive impression on you. Our hotel sits right in the heart of Amsterdam, and we are glad you enjoyed how well located we are for exploring the city. We hope you managed to take advantage of the short walks to Dam Square, the Canal Ring, and all the nearby highlights with your family. We look forward to the pleasure of welcoming you back. Many thanks again, Team Ibis Amsterdam Centre Stopera

Dear Claire, Many thanks for your valuable feedback. We are pleased that you chose to book through the Accor ALL App and that you find our loyalty programme worth recommending to others, as it is designed to reward guests like you. That said, we are sincerely sorry that some aspects of your stay did not meet your expectations. Our hotel offers a practical, no-frills base in the heart of the city, with comfortable SweetBeds and modern amenities for a restful night after exploring Amsterdam. The bar service concludes earlier in the evening, and we understand this limited your plans to gather with friends staying elsewhere. Our team at reception is always available to suggest nearby alternatives when the bar is closed. Nonetheless, we are glad you enjoyed the ease of accessing the city from our central location. We look forward to welcoming you again. Kind regards, Team Ibis Amsterdam Centre Stopera

Dear Karen, Many thanks for sharing your review. We are delighted that you found our hotel well located and enjoyed our friendly team. Our housekeeping team works hard every day to keep every room spotless, and we are happy this came through during your stay. It also means a lot that our SweetBeds gave you the comfort you needed. However, we are sorry that the ease of access did not meet your expectations. Our hotel spans two buildings with a lift available in both, and our 24-hour reception team is always ready to assist with any arrival needs. Finally, we are glad our central spot in Amsterdam allowed you to make the most of your trip with friends. Being steps away from the Canal Ring and the main squares certainly helps, and we hope you managed to explore the city with ease. We look forward to the pleasure of welcoming you back. Many thanks again, Team Ibis Amsterdam Centre Stopera

Dear Pauline, Thank you very much for your feedback. We are delighted that you received such a warm welcome at our hotel. Our team strives to make every arrival feel personal, and we are glad that the complimentary banana and water at reception made your stay more comfortable. It is also great to hear that you found the bedroom adequate and well suited to your needs. That said, we are sorry that your stay was not entirely seamless. We understand how convenient tea and coffee in the room can be. Our premium rooms do include a kettle and complimentary mineral water, and our reception team is always happy to help with an upgrade on your next visit. We also regret that the WiFi signal fell short, and we encourage guests to speak to our 24-hour front desk so we can assist straight away. Nonetheless, we are pleased that our location worked so well for you. Being just a short walk from Dam Square and close to the Canal Ring, our hotel is a great base for exploring Amsterdam on foot. We look forward to welcoming you for a more enjoyable stay in the future. Best regards, Team Ibis Amsterdam Centre Stopera

Dear Michael, We are pleased that our central location worked well for your stay, putting you within easy reach of Amsterdam’s many highlights. We are truly sorry to hear that some aspects of your stay did not meet your expectations. Our premium rooms are designed with a contemporary, minimalist layout across a compact 17m² footprint, and we understand that longer visits can feel cramped without additional storage. Your comments about the bathroom and the missing towels have been noted, and we apologise for the lapse in our daily housekeeping service. The interaction you described with our team also falls short of the attentive care we aim to provide, and we regret that this left a poor impression. We hope you will consider staying with us again in the future. Best regards, Team Ibis Amsterdam Centre Stopera

Dear Faiza A., Thank you very much for your feedback. We are pleased that our team members left a positive impression, and it is wonderful to hear that Yanni was able to assist you with securing tickets to the Van Gogh Museum. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. Our hotel sits right in the city centre, within walking distance of Dam Square, Rembrandt Square, and the Canal Ring, and we regret that you found the distances less convenient than anticipated. We understand your frustration with the daily upkeep of your rooms, and our reception team is always available to resolve such matters promptly when brought to our attention. The confusion around payments and the repeated check-in steps you encountered are not the smooth arrival we aim to provide, and we have noted your observations carefully. Nonetheless, we are glad that the warmth of our staff stood out during your visit. We look forward to welcoming you again. Kind regards, Team Ibis Amsterdam Centre Stopera

Dear Richard, Thank you for choosing us and for sharing your review. We are delighted that our team made you feel so welcome. It is wonderful to know you found the atmosphere relaxed and that the friendliness of our staff stood out during your couple’s stay. That said, we regret that the internet speed did not meet your expectations. Our hotel offers high speed WIFI for all guests, and our reception team is always available to help resolve any connection issues on the spot. Nonetheless, we are truly glad you enjoyed your time with us overall. We hope you were able to appreciate our central location, with Waterloo Square, the Canal Ring, and most major attractions just a short walk away. We look forward to having the opportunity to welcome you back in the future. Best wishes, Team Ibis Amsterdam Centre Stopera

Dear Cameron, We are delighted that our front desk colleague made such a warm impression on your arrival. She will be happy to know her efforts to arrange an early check-in and keep your luggage safe while you explored the area were appreciated. It is great that you found your room clean and well suited to your short stay. Our team works hard to maintain a comfortable space, and we are glad the view from your window added something special to your visit. We are also pleased that your booking through the Accor ALL App went smoothly and that your loyalty membership felt rewarding. Knowing you would recommend both our hotel and the programme means a lot to us. We certainly look forward to the pleasure of welcoming you back in the future. Kind regards, Team Ibis Amsterdam Centre Stopera

Dear Curtis, Thank you for reviewing your visit. We are delighted that your stay with us was so enjoyable and that our team left such a warm impression on you. That said, we are sorry that the room temperature affected your comfort. Our air cooling system is designed to lower the indoor temperature by several degrees compared to outside conditions, and our reception team is always available to assist with any adjustments. We hope to welcome you back soon! Best regards, Team Ibis Amsterdam Centre Stopera

Dear Anne, We appreciate your thoughtful review. We are glad you appreciated our luggage service when you arrived early. It is great that our team could look after your bags so you could start exploring the city right away. We are also delighted that you noticed our wooden door cards and paper bin liners. Our hotel values sustainable choices, and it means a lot when guests recognise those thoughtful details. We look forward to the pleasure of welcoming you back. Many thanks again, Team Ibis Amsterdam Centre Stopera

Dear David, Thank you for your valuable feedback. It is wonderful that you found the room comfortable and appreciated the helpfulness of our team. That said, we are sorry that the online booking process caused you some anxiety. Our 24-hour reception team is always on hand to confirm your reservation and answer any questions before or during your stay. Nonetheless, we are delighted that our central location made your family trip to Amsterdam more enjoyable. We look forward to the pleasure of welcoming you back on a future stay. Best regards, Team Ibis Amsterdam Centre Stopera