Le Royal Hotel Lyon - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 1,531 reviews

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Description

Hotel extras

  • Hotel in Lyon with interior design by Pierre-Yves Rochon

  • The cuisine of the chefs of the LYFE Institute

  • Ideally located on Place Bellecour.

  • The leading hotel in Lyon since 1912.

  • The Clés d'Or concierge reception desk

Our accommodation(s)

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Hotel location

Le Royal Hotel Lyon - MGallery Collection

20 Place Bellecour
69002 LYON
France

GPS:45.756364, 4.833253

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

COTE BELLECOUR

Côté Bellecour is a quiet space during the day with a view of Bellecour, Lyon's largest square. Open every day from 11am to midnight.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,531 reviews

TripAdvisor Rating  4.2/5  1,941 reviews

Customer review rating 5.0/5

Patricia S. M. Couples - Confirmed reviews ALL

Excellent ! Everything ! personnel, location, room, restaurant!

Dear guest, We are delighted to receive such a positive review. Our team would be thrilled to welcome you back for another pleasant stay in the future. Kind regards, Brian Front desk

Customer review rating 4.5/5

Anna O. Solo - Confirmed reviews ALL

The service was very good, the personnel very friendly and available to help, the breakfast was good and with a lot of choices.

Dear Madam, Thank you for your kind words regarding your recent stay at Le Royal Hotel Lyon. We are pleased to hear that you enjoyed the atmosphere, found our staff friendly, and appreciated the breakfast selection. Best regards, Andréa The reception Le Royal Hotel Lyon - MGallery Collection

Customer review rating 4.5/5

Mark G. Solo - Confirmed reviews ALL

Great hotel in a great part of town with easy access to all you need. Really nice place, great room, nice bar, good bed

Dear Sir, Thank you for your positive feedback. We are pleased to hear that you enjoyed your stay and found our location, accommodations, and amenities to your satisfaction. Your kind words motivate us to continue providing outstanding service. Best regards, Andréa The reception Le Royal Hotel Lyon - MGallery Collection

Customer review rating 4.5/5

Alain-thierry M. Couples - Confirmed reviews ALL

Located at the heart of place bellecour, surrounded by restaurants, shops, taxi station , river view

Dear Alain-Thierry M., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our prime location and the surrounding amenities. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Best regards, Le Royal Hotel Lyon - MGallery Collection

Customer review rating 2.5/5

Popoola O. D. Business - Confirmed reviews ALL

Location was excellent, however, room is too small. Bed is too small. Balcony door is too old and bad, ventilation is not too good. Price is high for what is offers, can't believes it's a five star. Only one elevator for a five storey building, emergency service in such situation would be damming. Only water is complimentary. Staff were nice, I was well received. Sockets are scarce in the room, chair with no back rest, table not workable.

Dear Sir, Thank you for taking the time to share your feedback. We sincerely thank you for your kind remarks about our staff and our location, which we are pleased to know you appreciated. Your comments are valuable to us and help us continue improving our services. We would like to clarify that the room reserved was a Classic Single Room of 15 m² with a single bed, which corresponds to the category booked. We acknowledge your comments regarding the room size and amenities, and we would like to inform you that renovation works are planned starting in February, including improvements to certain facilities. Regarding the elevator, please be assured that in case of fire or emergency, elevators are strictly not to be used as emergency exits. Emergency staircases are available for this purpose. Kind regards, Steffy Front Desk Supervisor

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Other web-users rate our hotel

  • 592 reviews 9.8/10 Location
  • 851 reviews 6.5/10 Room
  • 998 reviews 9.1/10 Service
  • 6 reviews 4.8/10 WiFi
  • 444 reviews 8.9/10 Breakfast
  • 398 reviews 7.5/10 Comfort
  • 135 reviews 6.2/10 Cleanliness
  • 70 reviews 8.1/10 Bar

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