Le Royal Hotel Lyon - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 1,586 reviews

Le Royal Hotel Lyon - MGallery Collection - Image 1
Le Royal Hotel Lyon - MGallery Collection - Image 2
Le Royal Hotel Lyon - MGallery Collection - Image 3
Le Royal Hotel Lyon - MGallery Collection - Image 4

Description

Hotel extras

  • Hotel in Lyon with interior design by Pierre-Yves Rochon

  • The cuisine of the chefs of the LYFE Institute

  • Ideally located on Place Bellecour.

  • The leading hotel in Lyon since 1912.

  • The Clés d'Or concierge reception desk

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Le Royal Hotel Lyon - MGallery Collection

20 Place Bellecour
69002 LYON
France

GPS:45.756364, 4.833253

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

COTE BELLECOUR

Côté Bellecour is a quiet space during the day with a view of Bellecour, Lyon's largest square. Open every day from 11am to midnight.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,586 reviews

Customer review rating 3.5/5

Pierre C. Couples - Confirmed reviews ALL

Dear Sir, Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and the assistance from our staff. However, we regret that the condition of the building and the ongoing renovations affected your experience. Please note that a renovation work will begin in September to enhance the guests' comfort. We hope to welcome you back under better conditions. Kind regards, Steffy Le Royal Hotel Lyon - MGallery Collection

Customer review rating 2.5/5

Nicolas P. Business - Confirmed reviews ALL

Dear Sir, We are sincerely sorry that your recent stay did not meet your expectations. As you noticed, our lobby is currently undergoing renovation, and our guest room renovation will begin in September, with the first refurbished rooms expected in December. We understand the impact this may have had on your experience. We have reviewed your comments with the relevant teams, especially regarding the air conditioning, turndown service, and the communication around your M Moment experience. We apologize that these services were not handled as they should have been and will take the necessary steps to improve. Thank you for acknowledging our team’s friendliness. We hope to have the opportunity to welcome you back and provide you with the true five-star experience you expected. Kind regards, Steffy Hôtel Le Royal MGallery Collection

Customer review rating 5.0/5

Andrea G. P. Couples - Confirmed reviews ALL

Dear Madam, Dear Sir Thank you for your kind words regarding your recent stay. We are delighted that you appreciated our location, comfortable accommodations, and attentive staff. Your feedback regarding the renovations is also appreciated, and we look forward to welcoming you back in the future. Best regards, Barbara Le Royal Hotel Lyon - MGallery Collection

Customer review rating 5.0/5

Linda G. Solo - Confirmed reviews ALL

Dear Linda G., Thank you for your kind words regarding your recent stay at Le Royal Hotel Lyon - MGallery Collection. We are delighted to hear that you enjoyed the comfort of your room, our breakfast offerings, and our convenient location. We look forward to welcoming you back on your next visit. Best regards, Le Royal Hotel Lyon - MGallery Collection

Customer review rating 3.5/5

Ergys Z. Couples - Confirmed reviews ALL

Other web-users rate our hotel

  • 647 reviews 9.7/10 Location
  • 888 reviews 6.4/10 Room
  • 1,032 reviews 9.2/10 Service
  • 7 reviews 5/10 WiFi
  • 463 reviews 9/10 Breakfast
  • 400 reviews 7.2/10 Comfort
  • 148 reviews 5.3/10 Cleanliness
  • 9 reviews 2.2/10 Wellness Area

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Lyon Hotels