Professional staff, good breakfast and clean rooms.

Attentive and ready to helsp at all time

To whom it may concern, our stay was for about 10hrs, so not sufficient for a real decent assessment. The lack of parking space at the hotel was unsatisfactory + unexpected (selected the hotel due to the parking) and forced us to crawl around in the middle of the night. The receptionist' Support was Very helpful though. I am Not amused of being reminded to participate to the survey, no answer is also an answer! BR Hubertus G.

Excellent value for money with large comfortable rooms with excellent breakfast (esp the fresh cut fruit and hot eggs) and a surprise balcony overlooking the old station. Very good value.

Staff ladies are totally nice and helpful. View over Train station wasn't so bad, was actually rather quiet. Hotel needs a bit of refreshing. Location is great to travel in Lyon and perfect if you travel by train. Would have stayed longer but company pricing can jump from day to another.

Stayed there with wife & 8 month old baby. Everything was pefect, from quick check-in, nice large room for very affordable price and delicate attention like drinks in the fridge.

Good, but one week after I have not received yet the 50€ diposit refund and I left the room in perfect conditions

beautiful hotel,huge rooms,lovely staff,great breakfast

Long term member of Accor. Were initially given the smallest and darkest room on the floor - insulting. Then the rooms are clearly furnished with Ibis Styles furnitures and beds but the price is not the same… and then breakfast team was under-staffed, under-trained and arrogant whilst not following minimum hygiene and COVID safety standards. Lady (Jennifer) at reception did her best but clearly the hotel management team is not here to make a good name and reputation of Accor… definitely not 4 stars and Ibis Styles provide a much better service. So to avoid!

We really enjoyed our overnight stay. The staff were all very helpful and friendly. Our room in this lovely old building was spacious and comfortable. We ate in the restaurant and found the food to be of a very good standard but a limited choice. Breakfast was very good in a lovely old dining room. Parking was a bit challenging in the garage but it was right next to the hotel.

Mercure Lyon Centre Chateau Perrache is comfortable and convenient to the Gare Perrache. Breakfast is excellant and the service is right on. Our three night stay gave us a good chance to see and experience Vieux Lyon and the neighbor hoods on the peninsula.

Nice hotel with lost of charm to it. Location though (next to train station) a bit not-so-nice (after darkness), but quite convenient if you travel by train. Large rooms and hallways, an air of a by-gone time well renovated. The kind of place I like to stay.

Only a couple of hundred metres from the Brasserie Georges. Easy access to train and metro 50 metres away. Easy parking - surprisingly. Though difficult to get there even with a GPS. Good size room, but far too dark. Needs an upgrade. Breakfast good.

We arrived at 10 pm after a hellish 8-hour drive from Aix en Provence in unrelenting rain and traffic jams and were not in the best of moods. The warm welcome at Reception and the friendly room service saved the day. The room was quiet, the bed was large - the only possible quibble is that the bathroom only had a shower and a long soak in a tub would have been welcome. But other than that, we were very happy to have chosen this Mercure.

Recently stayed for 2 nights at this property very close to the metro and the regional train station. Close to some restaurants and not too far from one of the busiest squares in Lyon. Property itself was pretty average. Beds very hard, room hot. We were placed in a handicapped room and ended up flooding the room from the shower spray. The staff kindly placed us in another room.