Mercure Lyon Centre Château Perrache hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 2,132 reviews

Mercure Lyon Centre Château Perrache hotel - Image 1
Mercure Lyon Centre Château Perrache hotel - Image 2
Mercure Lyon Centre Château Perrache hotel - Image 3
Mercure Lyon Centre Château Perrache hotel - Image 4
12 cours de Verdun Rambaud, Esplanade de la gare, 69002 LYON, France

Description

Hotel extras

  • Hotel in the heart of a historic building from 1906

  • A few steps from Perrache train station and public transport

  • Free fitness area available 7 days a week

  • 800 m² rooms for your meetings, seminars and events

  • Environmental protection with GREEN KEY certification

Our accommodation(s)

Hotel location

Mercure Lyon Centre Château Perrache hotel

12 cours de Verdun Rambaud, Esplanade de la gare
69002 LYON
France

GPS:45.749492, 4.824919

Telephone
Fax +33 4 78 37 06 56

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Belles Saisons

Fully renovated, the chic Art Nouveau-inspired bistro Belles Saisons is open 7 days a week. Homemade food based on fresh, seasonal produced is on the chef's menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,132 reviews

TripAdvisor Rating  3.8/5  1,622 reviews

Ras

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Ras

Chère Madame I., Nous souhaitons vous remercier sincèrement pour ce très bon avis laissé suite à votre séjour dans notre Mercure Château Perrache au charme historique. Toutes nos équipes sont heureuses d'apprendre que nous avons pu rendre votre séjour agréable. Nous portons une attention particulière à vous offrir un service attentionné ainsi qu'un accueil professionnel et de qualité donc lire votre satisfaction est la plus belle des récompenses 😊 N'hésitez pas à nous solliciter par téléphone ou par mail pour effectuer vos prochaines réservations afin de pouvoir profiter à nouveau de notre localisation proche de la gare ainsi que de nos chambres calmes avec un repos garanti. Au plaisir de vous revoir très prochainement ! Marion BEGOC, Responsable Hébergement

Good Stay

Customer review rating 4.5/5

Business T. Business - Confirmed reviews ALL

Booked for my Driver

Dear Guest, Thank you for the great review of our hotel ! We are glad that your driver enjoyed his stay :) Sincerely, Marion BEGOC, Room division Manager

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

For the price I found the room quite dirty, full of dust and my room and bathroom were full of hairs which suggests that the cleaning that is done to the rooms is not really good.

Dear Sir, We would like to thank you for taking the time to leave us a review following your stay at our hotel. All our teams are sincerely sorry to learn that your stay was not up to your expectations. Please note that your experience does not reflect the usual quality of our services, so we will take your feedback into consideration and take action accordingly. Do not hesitate to contact us for a next stay in Lyon in order to perfectly prepare your stay, and hope to win you back. By remaining at your disposal, Marion Begoc Room division Manager

Great stay

Customer review rating 4.5/5

Mike Couples - Confirmed reviews ALL

Great location and really helpful staff. Lovely breakfast

Dear Sir, We would like to thank you for your review of our hotel Mercure Château Perrache with its historical charm. All our teams are happy to know that we were able to make your stay memorable ! We pay particular attention to offer you a attentive service and a quality welcome so read your satisfaction is the most beautiful reward 😊 Do not hesitate to contact us by phone or email to make your next reservations to enjoy our location near the station and our quiet rooms with a guaranteed rest. See you soon ! Marion BEGOC, Room division Manager

Well located hotel

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Experience was overall good yet few details could surely be improved. Staff super friendly Hotel well located Parking arrangement is good yet - Room service order was cold - details of room cleanness not there and can surely be improved - room temperature and heating really bad - Second duvet did not have a cover (not very clean) - Matras very hard hard not surely not to accor standards

Cher Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour dans notre Hôtel Mercure Lyon Centre Château Perrache. C’est avec plaisir que nous recevons votre note globale de 70/100. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe et nous travaillerons sur les points à améliorer que vous avez souligné. Dans l’attente de vous accueillir de nouveau, Marion BEGOC, Responsable Hébergement

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Other web-users rate our hotel

  • 1,006 reviews 8.5/10 Location
  • 1,483 reviews 7.1/10 Room
  • 1,239 reviews 8.7/10 Service
  • 18 reviews 4/10 WiFi
  • 638 reviews 8.5/10 Breakfast
  • 343 reviews 6.2/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.