Mercure Lyon Centre Château Perrache hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 2,113 reviews

Mercure Lyon Centre Château Perrache hotel - Image 1
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Description

Hotel extras

  • A quirky hotel in Lyon's Presqu'île, near the train station and services

  • High quality rooms and suites, some with views of Fourvière

  • Free fitness area available 7 days a week

  • 800 m² rooms for your meetings, seminars and events

  • Environmental protection with GREEN KEY certification

Our accommodation(s)

Hotel location

Mercure Lyon Centre Château Perrache hotel

12 cours de Verdun Rambaud, Esplanade de la gare
69002 LYON
France

GPS:45.749492, 4.824919

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Belles Saisons

Fully renovated, the chic Art Nouveau-inspired bistro Belles Saisons is open 7 days a week. Homemade food based on fresh, seasonal produced is on the chef's menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,113 reviews

TripAdvisor Rating  4.0/5  1,587 reviews

Nice hotel located poorly

TripAdvisor rating 4.0/5

Retiredbeanctr Couples - TripAdvisor review

Room was great with a large tv and great bathroom with a rain shower Bed was huge seemed much larger than a US king Morning breakfast was great with soft and scrambled eggs,bacon, potatoes, cold cuts, cheeses fruits Location was off the beaten path Covered secure parking was nice

Dear Guest, Many thanks for sharing your feedback with about the Mercure Lyon Centre Château Perrache. We are pleased that we met your expectations during your stay and that you enjoyed our location as well as your room and the breakfast. We really hope to have the pleasure of welcoming you again in our hotel for your next trip to Lyon Best regards

Lovely hotel, good food and friendly staff.

Customer review rating 5.0/5

Nathan K. Business - Confirmed reviews ALL

Lovely hotel with nice interior and spacious room Friendly staff and very helpful Good location Good food

Dear NATHAN K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion Begoc Front office manager

Good stay

Customer review rating 4.5/5

Chrissy W. Business - Confirmed reviews ALL

Enjoyed my stay. I had a good clean room and everything was convenient to access.

Dear CHRISSY W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion Begoc Cheffe de réception

Disappointed in room

Customer review rating 3.0/5

Danielle Couples - Confirmed reviews ALL

Hotel in good location and all staff were great! Our room was not what I was expecting from a 4 star hotel and was quite small. A/C was not working well and bathroom door would not close. Also no coffee machine just instant coffee packets.

Dear Madam, Thank you for your comments following your stay at Hôtel Mercure Lyon Centre Château Perrache. We will share your appreciation with our entire team and we will work on the areas for improvement that you highlighted. In the expectation of welcoming you again, Sincerely Marion BEGOC, Front office manager

Good stay, in style

Customer review rating 4.5/5

Carmen G. Couples - Confirmed reviews ALL

Good hotel, very stylish building and room with a stunning view of the city, very clean very good breakfast, nice helpful staff

Dear Madam, We would like to sincerely thank you for this very good review after your stay in our Mercure Château Perrache! All our teams are happy to learn that your stay in our hotel was up to your expectations:) Your satisfaction is the greatest reward and encourages us every day to give our best. Looking forward to seeing you soon, Marion BEGOC, Front office manager

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Other web-users rate our hotel

  • 964 reviews 8.6/10 Location
  • 1,387 reviews 7.2/10 Room
  • 1,095 reviews 8.4/10 Service
  • 22 reviews 5.4/10 WiFi
  • 636 reviews 8.3/10 Breakfast
  • 343 reviews 6.7/10 Cleanliness

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