Hotel Mercure Lyon Centre Château Perrache 4 stars

Customer review rating (ALL Rating) 4.4/5 2,222 reviews

Hotel Mercure Lyon Centre Château Perrache - Image 1
Hotel Mercure Lyon Centre Château Perrache - Image 2
Hotel Mercure Lyon Centre Château Perrache - Image 3
Hotel Mercure Lyon Centre Château Perrache - Image 4
12 cours de Verdun Rambaud, Esplanade de la gare, 69002 LYON, France

Description

Hotel extras

  • Hotel in the heart of a historic building from 1906

  • A stone's throw from the Perrache train station and public transport

  • Some rooms boast a view of Fourvière hill

  • 7266 sq.ft. of space for your meetings, seminars, and events

  • Belles Saisons restaurant with bistro chic cuisine

Our accommodation(s)

Hotel location

Hotel Mercure Lyon Centre Château Perrache

12 cours de Verdun Rambaud, Esplanade de la gare
69002 LYON
France

GPS:45.749492, 4.824919

Telephone
Fax +33 4 78 37 06 56

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Belles Saisons

Fully renovated, the chic Art Nouveau-inspired bistro Belles Saisons is open 7 days a week. Homemade food based on fresh, seasonal produced is on the chef's menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,222 reviews

TripAdvisor Rating  3.8/5  1,648 reviews

Fine for a business event. Excellent staff.

TripAdvisor rating 5.0/5

jonathansW7752BJ TripAdvisor review

An ordinary hotel made excellent by an attentive and professional staff. Certainly not luxurious but fit for purpose and recommended as such! Excellent restaurant staff.

Customer review rating 4.0/5

Tatiana S. Business - Confirmed reviews ALL

The staff is super friendly and accessible- breakfast is decent and the hotel is clean. there is as smell of old hotel but is relate to the construction itself.

Dear Tatiana S., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed our location, friendly staff, and clean accommodations. We appreciate your understanding of the hotel's character and will continue to strive for a pleasant experience. Marion BEGOC, Room division Manager

Customer review rating 3.5/5

Luc J. Business - Confirmed reviews ALL

Disappointed. Wasn't really recognized as elite ALL member, even though I apparently got an upgrade it didn't show. I'm used to have some goodies or at least something in the fridge. But that's just because I like to be spoiled. The real issue was the temperature in the room and the lack of control. It was freezing outside and it showed inside. The thermostat was blocked, I guess it's the hotel policy, but consequently it was very cold in the room.

Dear Luc J., Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and the historic charm of our building, as well as the service provided by our staff. We sincerely apologize for the inconvenience you experienced with the temperature control in your room. While we strive to maintain a comfortable environment, we understand that this may not have met your expectations. Additionally, we regret that your status as an elite ALL member was not fully recognized during your stay. Your preferences are important to us, and we appreciate your comments on this matter. Thank you for your insights, and we hope to welcome you back in the future. Marion BEGOC - Room division manager

Customer review rating 4.5/5

Roland S. Families - Confirmed reviews ALL

Un charmant hôtel, et un excellent service.

Cher Monsieur S., Nous vous remercions chaleureusement pour votre commentaire positif. Nous sommes ravis que vous ayez apprécié notre emplacement ainsi que la qualité de notre service. Votre satisfaction est notre priorité et nous espérons vous accueillir à nouveau prochainement. Bien cordialement, Selma ABOUD - Cheffe de Réception

Customer review rating 5.0/5

Martin O. Couples - Confirmed reviews ALL

We were very satisfied how the staff has responded to all your needs.

Dear Mr. O., Thank you for your positive feedback regarding your stay with us. We are delighted to hear that you enjoyed our prime location and that our team was able to meet your needs effectively. Your satisfaction is our top priority. Best regards, Marion BEGOC, Room division Manager

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Other web-users rate our hotel

  • 1,114 reviews 8.3/10 Location
  • 1,561 reviews 7.2/10 Room
  • 1,368 reviews 8.8/10 Service
  • 12 reviews 6.1/10 WiFi
  • 698 reviews 8.6/10 Breakfast
  • 370 reviews 5.6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.