Mercure Lyon Centre Château Perrache hotel 4 stars

Stayed there with wife & 8 month old baby. Everything was pefect, from quick check-in, nice large room for very affordable price and delicate attention like drinks in the fridge.

Good, but one week after I have not received yet the 50€ diposit refund and I left the room in perfect conditions

beautiful hotel,huge rooms,lovely staff,great breakfast

Long term member of Accor. Were initially given the smallest and darkest room on the floor - insulting. Then the rooms are clearly furnished with Ibis Styles furnitures and beds but the price is not the same… and then breakfast team was under-staffed, under-trained and arrogant whilst not following minimum hygiene and COVID safety standards. Lady (Jennifer) at reception did her best but clearly the hotel management team is not here to make a good name and reputation of Accor… definitely not 4 stars and Ibis Styles provide a much better service. So to avoid!

I was looking for a perfect location close to Gare Lyon Perrache as I was traveling early the morning after. The building is beautiful in its art deco style, the volumes are great and the breakfast room is stunning. The check-in and check-out were extremely efficient, the staff was nice and welcoming without being pompous. I was in a Privilege room with my daughter: a large bed and a single bed, but a lot of space. The mattress was very comfortable and there were two sorts of pillows to make everyone happy (and rested!) Simple complimentary things such as a Nespresso machine, few capsules, and great tea goes a long way in my opinion to make your stay a little more enjoyable. Without mentioning the Nuxe products in the bathroom: these are quality products, the smell Is amazing. It brings the quality of a boutique hotel to a hotel chain. Breakfast was perfect: fresh pastries & bread, some non-dairy products options (coconut yogurt, soy milk), fruits, savory options (eggs, bacon, cheese) and fruits. The fruits choice could be larger and mire abondant, but it does the job. The personnel was also extremely kind and helpful as they helped me with my luggage up to the train station the morning of my train. I will also mention the location: easily accessible to Place Carnot and Place Bellecour on foot, the area did not feel unsafe while close the train station.

Hotel is difficult to reach by car or foot. Directions would be appreciated Bathroom door was not closing because of poor paint job Good stay otherwise

All was very good & perfect !

We really enjoyed our overnight stay. The staff were all very helpful and friendly. Our room in this lovely old building was spacious and comfortable. We ate in the restaurant and found the food to be of a very good standard but a limited choice. Breakfast was very good in a lovely old dining room. Parking was a bit challenging in the garage but it was right next to the hotel.

Mercure Lyon Centre Chateau Perrache is comfortable and convenient to the Gare Perrache. Breakfast is excellant and the service is right on. Our three night stay gave us a good chance to see and experience Vieux Lyon and the neighbor hoods on the peninsula.

Nice hotel with lost of charm to it. Location though (next to train station) a bit not-so-nice (after darkness), but quite convenient if you travel by train. Large rooms and hallways, an air of a by-gone time well renovated. The kind of place I like to stay.

Only a couple of hundred metres from the Brasserie Georges. Easy access to train and metro 50 metres away. Easy parking - surprisingly. Though difficult to get there even with a GPS. Good size room, but far too dark. Needs an upgrade. Breakfast good.

We arrived at 10 pm after a hellish 8-hour drive from Aix en Provence in unrelenting rain and traffic jams and were not in the best of moods. The warm welcome at Reception and the friendly room service saved the day. The room was quiet, the bed was large - the only possible quibble is that the bathroom only had a shower and a long soak in a tub would have been welcome. But other than that, we were very happy to have chosen this Mercure.

Recently stayed for 2 nights at this property very close to the metro and the regional train station. Close to some restaurants and not too far from one of the busiest squares in Lyon. Property itself was pretty average. Beds very hard, room hot. We were placed in a handicapped room and ended up flooding the room from the shower spray. The staff kindly placed us in another room.

The staff and the hotel are great. The staff in particular are friendly and helpful. The hotel is ideally located to explore the city centre. My primary gripe is the horrible ironing rooms. I hate the idea of being cooped up in a cubby hole room getting my clothes sorted after travelling. Being able to have an iron and ironing board in my room while I watch some programs shouldn't be too much to ask for.

Shower old fashioned; no bath tub; linen had spots, room service not available each day, carpets outdated. Hotel receptionists extremely friendly. Hotel computer for use had no printer. Bartender was often in disappearance.. Overall cleanliness in hotel.