Mercure Lyon Centre Château Perrache hotel 4 stars

we heard the TV from the room next to us. I guess TV screen are just behind the bed and we heard it very well.

Comfortable refurbished room. Disappointing location as difficult to access by car and, even if close to the city center you had to cross the train station that seems to be under construction. Do not understand why the rooms were no serviced during our 3 nights stay because of Covid-19. Actually, other hotel brands still providing this service that, anyway you continue paying!

Very friendly and extremely helpful staff. The hotel is very clean, the rooms are well built as there is a door between the bedroom area and the entrance/bathroom area, which is great when taking a shower and not wanting to wake up the person staying with you. Due to the covid situation the hotel was not serving the full version of the breakfast, so if you are vegan or have some food allergies I wouldn't recommend the breakfast as the options are very slim and not worth the price. Hopefully this will change when the hotel serves the full breakfast.

Very pleased by our stay there. The staff was very helpful and lovely. Our room was really comfortable and we slept well. It was spotless and we appreciated that very much considering the covid situation.

Extremely comfortable and spacious room Lovely breakfast

I will write a proper complaint about this stay in the coming days.

The room was spacious and clean with a nice view on the castle, receptionist was helpful and gave us all the information we needed. Breakfast was quite alright given the circumstances. Unfortunately my car window got smashed while parked outside the hotel. Only the person who did it is to blame of course. The staff were very helpful by calling the police when I asked them to do so provided me with a vacuum cleaner to get rid of the glass.

Found it very difficult to find the hotel due to the complex road system clost to the hotel and was difficult to get back out on the main road again. When I arrived the door to the garage and the door to the hotel required intercome access and nobody answered for 5 minutes. Once inside the experience improved. staff were very helpful and spoke English, the rooms were very clean and looked new and fresh. The air con was quiet and effective and it was good that the car park was garaged so i felt my car was safe.

Friendly, excellent service. Especially front desk and also breakfast restaurant manager. Well done all.

We really enjoyed our overnight stay. The staff were all very helpful and friendly. Our room in this lovely old building was spacious and comfortable. We ate in the restaurant and found the food to be of a very good standard but a limited choice. Breakfast was very good in a lovely old dining room. Parking was a bit challenging in the garage but it was right next to the hotel.

Mercure Lyon Centre Chateau Perrache is comfortable and convenient to the Gare Perrache. Breakfast is excellant and the service is right on. Our three night stay gave us a good chance to see and experience Vieux Lyon and the neighbor hoods on the peninsula.

Nice hotel with lost of charm to it. Location though (next to train station) a bit not-so-nice (after darkness), but quite convenient if you travel by train. Large rooms and hallways, an air of a by-gone time well renovated. The kind of place I like to stay.

Only a couple of hundred metres from the Brasserie Georges. Easy access to train and metro 50 metres away. Easy parking - surprisingly. Though difficult to get there even with a GPS. Good size room, but far too dark. Needs an upgrade. Breakfast good.

We arrived at 10 pm after a hellish 8-hour drive from Aix en Provence in unrelenting rain and traffic jams and were not in the best of moods. The warm welcome at Reception and the friendly room service saved the day. The room was quiet, the bed was large - the only possible quibble is that the bathroom only had a shower and a long soak in a tub would have been welcome. But other than that, we were very happy to have chosen this Mercure.

Recently stayed for 2 nights at this property very close to the metro and the regional train station. Close to some restaurants and not too far from one of the busiest squares in Lyon. Property itself was pretty average. Beds very hard, room hot. We were placed in a handicapped room and ended up flooding the room from the shower spray. The staff kindly placed us in another room.