ibis Lyon Centre Perrache 3 stars

Customer review rating (ALL Rating) 4.6/5 1,640 reviews

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Description

Hotel extras

  • Downtown

  • Transport 50m away

  • Brasserie Georges nearby

  • Family rooms

  • Bar area and catering

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Lyon Centre Perrache

28 Cours de Verdun Perrache
69002 LYON
France

GPS:45.748487, 4.82806

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAR / EN CAS

Visit our bar, a friendly place to meet and relax at any time. Enjoy our 24-hour light catering service and our selection of local wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,640 reviews

Customer review rating 1.5/5

Roberto D. G. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. The room you occupied has been entirely renovated 2 years ago and I am sorry to learn that you had the feeling staying in a room that needs renovation. We are at only 2 minutes walk of Square Carnot, where the city center start. It's a pity that you didn't ask us for more information. Perhaps you went the opposite way? Our team is at your disposal 24/24, so don't hesitate a next time ! Kind regards, Monique Peltzer, Manager. Sincerely,

Customer review rating 3.0/5

Pawel G. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Lyon Centre Perrache. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the wifi problem and prevent future occurrence. Normally the ibis breakfast buffet doesn't propose salad, but we made the choice to offer vegetables like cucumber, tomatoes, lettuce in addition to the fresh fruit et fruit salad. Did you notice our selection of cheese ? We are so sorry that this is not enough. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Monique Peltzer, Manager.

Customer review rating 3.5/5

Matthew R. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Tomas S. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Kimberly R. -. E. Business - Confirmed reviews ALL

Other web-users rate our hotel

  • 751 reviews 8.8/10 Location
  • 852 reviews 7.3/10 Room
  • 793 reviews 9.5/10 Service
  • 11 reviews 6.1/10 WiFi
  • 446 reviews 8.4/10 Breakfast
  • 328 reviews 8.8/10 Cleanliness
  • 64 reviews 9.5/10 Bar
  • 6 reviews 4.3/10 Sustainability

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