Sofitel Lyon Bellecour 5 stars

Customer review rating (ALL Rating) 4.3/5 2,979 reviews

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Panoramic buffet breakfast

  • Panoramic Trois Dômes restaurant with regional fare

  • In the downtown area, Concierge Keys d'Or at your disposal

  • Biologique Recherche treatments and Deep Nature massages

ALLSAFE approved hotel

Our accommodation(s)

Book luxury Lyon accommodation at Sofitel Lyon Bellecour: 164 rooms feature satellite TV, high speed internet and the famed Sofitel MyBed®. Prestige suites have large living rooms, free minibars and river views. Superb central Lyon accommodation.

Hotel location

Sofitel Lyon Bellecour

20, quai Gailleton
69002 LYON
France

GPS:45.754188, 4.834351

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LES TROIS DOMES

Welcome to the Trois Dômes! We are delighted to open once again and welcome you to a place where life is simple and uncomplicated. See you soon!

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,979 reviews

TripAdvisor Rating  4.0/5  2,635 reviews

No air-conditioner during summer

TripAdvisor rating 1.0/5

Fanny C TripAdvisor review

No air-conditioner during my stay at the hotel; no hot water; they said they are fixing the air-conditioner, but after some days, problem not solved and no sincere apology, no updates. I will not choose this hotel again. Not worth the price.

Good stay

Customer review rating 5.0/5

Noelle A. Solo - Confirmed reviews ALL

Lovely hotel very clean but room slightly small for me but overall great . I asked for a different room with shower rather than bath , and it was done without problem .

Perfect location

Customer review rating 4.5/5

Natalia Business - Confirmed reviews ALL

Had a great stay. Rooms were clean. Only criticism is that the the food and bar service was hit and miss. One day I had the potatoes at breakfast and they were fantastic and on a different day some of the potatoes were actually rotten. I had to spit it out. Its like they just reheat potatoes from previous days or something or the raw potato was rotten and they didnt check the produce properly before cooking it. Also had the cesear salad at the bar downstairs and it was terrible. Soggy croutons, and old dry chicken. You can tell it just sits pre-made in a fridge for who knows how long before being served. Some colleagues also had the croque monsuer and said it wasn't good and was soggy and obviously reheated and not made fresh.

Amazing stay with good facilities

Customer review rating 4.5/5

Zayyan R. Business - Confirmed reviews ALL

It was over all amazing, the staff is super sweet.

Nice hotel, good breakfast, awful gym opening hours

Customer review rating 3.5/5

David Business - Confirmed reviews ALL

The hotel is located in a beatiful and practical location. Breakfast was great, although a bit too expensive even for a hotel (at 31 Euros!). The gym's opening hours are extremely disappointing for a business customer like me - gym opens at 7 am and closes at 10pm. As a business customer, if you have to join meetings at 8 am, you cannot use the gym at all if it only opens 1 hour before your meetings start.

Dear David, We thank you for taking the time to share your experience with us. We are very sorry to hear that there has been a misunderstanding regarding the opening hours of our fitness center and we are taking immediate action to ensure this does not happen again. The hours mentioned are for guests not staying in our hotel. For our guests staying in the hotel, this area is open 24 hours a day. We are pleased that, despite your disappointment, you enjoyed the hotel and breakfast and we look forward to welcoming you again on the occasion of a future stay to provide you with a seamless experience. Sincerely, Claire Quality Manager

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Other web-users rate our hotel

  • 608 reviews 9.2/10 Location
  • 1,296 reviews 6/10 Room
  • 1,364 reviews 8.8/10 Service
  • 16 reviews 6.9/10 WiFi
  • 547 reviews 3.9/10 Vibe
  • 459 reviews 8.6/10 Breakfast
  • 338 reviews 5.1/10 Amenities
  • 245 reviews 5/10 Cleanliness

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