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Sofitel Lyon Bellecour Hotel 5 stars

Customer review rating 4.3/5 10,622 reviews

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Sofitel Lyon Bellecour
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Hotel extras

  • In the heart of Lyons views over the Rhône

  • Michelin-star restaurant with panoramic view, brasserie open every day

  • 2 Clefs d'Or Concierges

  • Well-being area

  • Cocktail bar, lounge atmosphere

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • MassagePaying
  • Babysitting on request
Business services
  • 9 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Sofitel Lyon Bellecour

20, quai Gailleton
69002
lyon
france

Tel: +33472412020

Fax: (+33)4/72412001

Check-in from 15h00

Check out up to 12h00

  • BUS :  Multiples BELLECOUR

  • LYON :  A-D BELLECOUR

  • By plane

    LYON BRON At 15km / 9.38 miles

  • By plane

    LYON SAINT EXUPERY At 25km / 15.63 miles

  • By helicopter

    BRON At 15km / 9.38 miles

  • By helicopter

    SAINT EXUPERY At 25km / 15.63 miles

  • By car

    LYON CENTRE At 1km / 0.63 miles

  • By car

    LYON PRESQU'ILE At 1km / 0.63 miles

  • By train

    LYON PART DIEU At 3km / 1.88 miles

  • By train

    LYON PERRACHE At 1km / 0.63 miles

  • By train

    PERRACHE At 0.8km / 0.5 miles

GPS :45.754188, 4.834351

Our accommodation(s)

Book luxury Lyon accommodation at Sofitel Lyon Bellecour: 164 rooms feature satellite TV, high speed internet and the famed Sofitel MyBed®. Prestige suites have large living rooms, free minibars and river views. Superb central Lyon accommodation.

Classic room - Double bed

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Views: River side, City View *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Superior room - Double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Superior room - Twin beds

Accessible room
  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Superior room - double bed, river view

  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

LES TROIS DOMES

Type of cuisine: French

This Michelin-starred restaurant, a gastronomic hotspot in Lyons, combines exceptional cuisine and unique views out across the city lights. Sample the creations of chef Christian Lherm accompanied by a glass of fine wine against the backdrop of the Rhône.

Dinner

19:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BISTRO GOURMAND

Type of cuisine: French

The Bistro Gourmand offers a convivial moment in front of our panoramic view over Lyon. Christian Lherm selects carefully his products to propose a seasonal cuisine with a different menu everyday.

Menu (PDF)

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE MELHOR

Non contractual photo

Sip signature cocktails at this chic, cozy Lyon bar with stirring views over Lyon. The drinks menu - available on iPad - ranges from a sherry aperitif to a fine cognac or single malt whisky. Live music enlivens Friday and Saturday nights.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LIGHT BAR

Non contractual photo

Pop into this contemporary lobby bar and summer terrace for a fresh pastry, informal lunch meeting, afternoon tea or glass of wine by the fire. Indulge in champagne paired with local Bernachon chocolate: scrumptious. Live music Wednesdays.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 317 m²

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Sofitel Lyon Bellecour

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

10,622 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,475 reviews

great stay

Customer review rating 4.3/5

Anonymous Business - 01/09/2020 Confirmed reviews ALL

great

bad stay

Customer review rating 4.3/5

T. Couples - 17/03/2020 Confirmed reviews ALL

very bad supposed upgradted room

Dear T., Thank you for taking the time to tell us about your experience at the Sofitel Lyon Bellecour. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We are very sorry that the room we upgraded you to did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Morgane Responsable Expérience Client

Front desk and concierge are not competent

Customer review rating 4.3/5

Anatoliy Couples - 11/03/2020 Confirmed reviews ALL

Anatoliy K. room 726 7.03 Ordered 2 Bouquets of white roses in the flower shop on the ground floor, to be delivered on 8.03 in the morning. Asked to deliver them at 9.00 when the shop will open to 605 and 726. Asked 3 times, that it is important to deliver it by 9, because at 10 we leave the hotel. Payed in advance. Call two times to the reception in the morning to remind. 9.35 came down asked the shop where are the flowers. They told me it is on the reception since 9.00. Asked the concierge where are the flowers, he found it on the reception (nobody even say "Sorry). I asked to deliver 1 bouquet to 726, 1 to 605, and deliver the 605's one immediately, before my friends leave the room. That was never done. We the hotel without flowers. When we came back in the evening we found BOTH bouquets in 726... Our friends from 605 had the same problem, but it is up to them inform You or not. Room, room service and restaurant/bar was ok, but service ruined all the impressions of the vacation.

Dear Anatoliy K., Thank you for taking the time to tell us about your experience at the Sofitel Lyon Bellecour. We are very sorry for this misunderstanding during your stay. This does not reflect our usual quality of service and we understand your disappointment. Please accept our sincerest apologies. We hope that you enjoyed the chocolates that awaited you in your room to try and make up for this situation. We thank you a lot for your kind words about our room, room service and restaurant & bar. We sincerely hope to see you again soon. Best regards, Morgane Responsable Expérience Client

Good stay

Customer review rating 4.3/5

Anonymous Families - 11/03/2020 Confirmed reviews ALL

Well located, good service, friendly staff

Well located. Easy parking

Customer review rating 4.3/5

John W. Couples - 06/03/2020 Confirmed reviews ALL

Room fine but a bit dated. Breakfast service very poor

Dear John W., Thank you for taking the time to tell us about your experience at Sofitel Lyon Bellecour. We are sorry that your room and the service at breakfast did not meet your expectations; allow us to express our sincerest apologies. We would like to inform you that we are working on a renovation project and hope it will be released soon. Also, we transmitted your remarks about breakfast to the concerned members of team and took the appropriate measures to improve this point. We are very happy to read that you found your room comfortable and that you enjoyed our car park and location. Whe hope that you will give us a chance to regain your trust soon. Best regards, Morgane, Responsable Expérience Client

Good location and very nice helpful staff.

Customer review rating 4.3/5

Salman A. Couples - 03/03/2020 Confirmed reviews ALL

I had a great stay in the hotel. The breakfast is very nice.

well located

Customer review rating 4.3/5

Anonymous Business - 25/02/2020 Confirmed reviews ALL

fine

Dear Mrs. S., Thank you for taking the time to share your feedback about the Sofitel Lyon Bellecour. We are sorry that your stay did not meet your expectations and apologize sincerely. We noticed that your invoice was incorrect. Please do not hesitate to contact our reception manager in order to get a correct one : 04 72 41 20 38 - h0… We hope to see you soon in Lyon. Sincerely, Morgane Responsable Expérience Client

Tired and definitely not 5 star

Customer review rating 4.3/5

Liza Couples - 24/02/2020 Confirmed reviews ALL

Old building with dated and aged decor. Very disappointed with the standard, given the 5 star rating. The one redeeming feature was the comfortable king size bed. We returned to our room at 3pm on day 2 to find our room still un-made.

Dear Liza, Thank you for taking the time to share your experience at the Sofitel Lyon Bellecour. We are truly sorry that your stay did not meet your expectations. Please be assured that we are currently working on a renovation project for our bedrooms and bathrooms. It should take place soon. We hope to see you soon again in the City of Lights. Best regards, Morgane Responsable Expérience Client

Overall good value for money

Customer review rating 4.3/5

Db Couples - 24/02/2020 Confirmed reviews ALL

Facilities are outdated

lovely location

Customer review rating 4.3/5

Emma V. Couples - 19/02/2020 Confirmed reviews ALL

Stayed for one night had a big room overlooking the river, would have been nice to be able to open the window, lovely bathroom nice big shower, great sky bar and fantastic cocktails, good fitness room too and good breakfast

Great Location with friendly staff at entrance bar

Customer review rating 4.3/5

Robert Families - 17/02/2020 Confirmed reviews ALL

Visited Lyon to see a family member. The location was ideal since they were across the Rhone river. The hotel was also a nice walk to metro BelleCour and also Old Lyon. We often met with the family at the hotel to enjoy tea/coffee and a snack at the entrance bar, we did this almost every day and the staff was always charming and very helpful , in our mind the best staff at the hotel . We also ate a great meal with superb service Les Trois Domes .

enjoyed it

Customer review rating 4.3/5

H M. A. F. Couples - 16/02/2020 Confirmed reviews ALL

excellent location friendly staff, wide rooms, fast internet

Saved our trip!

Customer review rating 4.3/5

Mike G. Couples - 16/02/2020 Confirmed reviews ALL

High class rooms, great breakfast and wonderfully clean.

Well located - room was tired - bed was comfortable

Customer review rating 4.3/5

Anonymous Couples - 15/02/2020 Confirmed reviews ALL

Level 8 bar experience was not that good - pricey, singer stopped during peak time and furniture kind of tired

Thank you dear guest for your feedback that helps us to improve the quality of our services at the Melhor Bar. Also, we shared all your remarks to the bar manager. We hope to regain your trust during another visit on the 8th floor with the amazing view over the city of Lyon. Best regards

Friendly helpful staff, excellent location, excellent quality

Customer review rating 4.3/5

Jac Business - 14/02/2020 Confirmed reviews ALL

The room was lovely, I was staying/travelling alone and made to feel very welcome when visiting the restaurant. Not a confident French speaker, I was encouraged by patient and helpful staff willing to help me :-)

Excellent Stay at the Sofitel

Customer review rating 4.3/5

Karen Business - 12/02/2020 Confirmed reviews ALL

This was my second time at the hotel. I stayed for 6 night in the Junior suite River View.

Good location but building getting old

Customer review rating 4.3/5

Leslie Couples - 12/02/2020 Confirmed reviews ALL

Poor checking experience and subsequently all was ok.

Excellent location

Customer review rating 4.3/5

Customer Business - 09/02/2020 Confirmed reviews ALL

Overall disappointing stay...expected much more from a 5 star hotel.

Dear Customer, Thank you for taking the time to tell us about your experience at the Sofitel Lyon Bellecour. We are sorry that your experience did not meet your expectations; please allow usto express our sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Morgane Responsable Expérience Client
Customer review rating 4.3/5

Anonymous Families - 08/02/2020 Confirmed reviews ALL

Top comme d habitude

Well located - need to complete renovation of the rooms

Customer review rating 4.3/5

Cflex Business - 02/02/2020 Confirmed reviews ALL

I organised a meeting with my company during 3 days with 80 people. I must say that the service around the conference and Frederique (event manager) took very good care of us. I got a lot of negative feedback about the rooms that were not renovated and look like decades ago. Please consider when booking where you will stay.

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