Sofitel Lyon Bellecour 5 stars

Customer review rating (ALL Rating) 4.4/5 2,837 reviews

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Sofitel Lyon Bellecour - Image 1
Sofitel Lyon Bellecour - Image 2
Sofitel Lyon Bellecour - Image 3
Sofitel Lyon Bellecour - Image 4
20, quai Gailleton, 69002 LYON, France

Description

Hotel extras

  • Gastronomic restaurant: Les 3 Dômes, a panoramic view and local products

  • Panoramic buffet breakfast

  • Clés d'Or concierge at your service

  • Biologique Recherche treatments and Deep Nature massages

  • In the downtown area in Lyon's Presqu'île district

Our accommodation(s)

Hotel location

Sofitel Lyon Bellecour

20, quai Gailleton
69002 LYON
France

GPS:45.754188, 4.834351

Telephone
Fax +33 4 72 41 20 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LES 3 DOMES

We are delighted to welcome you to Les 3 Dômes!

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,837 reviews

Customer review rating 5.0/5

Dennis S. Couples - Confirmed reviews ALL

Incredible front desk and concierge service.

Customer review rating 5.0/5

Luc S. Couples - Confirmed reviews ALL

Well located, comfortable stay, amazing staff

Dear Mister S., We sincerely thank you for taking the time to share such an enthusiastic review following your recent stay at Sofitel Lyon Bellecour. We are delighted to hear that you enjoyed our prime location as well as the comfort of our hotel. We are committed every day to ensuring that every detail is thoughtfully attended to in order to provide our guests with the most pleasant stay possible, and we are thrilled that your experience reflected this commitment. It is especially rewarding to know that our team contributed to making your experience memorable through their warm hospitality and attentive service. Your kind compliments will certainly be shared with them. We look forward to welcoming you back soon for another memorable stay in Lyon. Sincerely, Elfie Quality Manager Assistant

Customer review rating 5.0/5

Hein W. Couples - Confirmed reviews ALL

Excellent location for easy walking distances to the attractions. There’s a large public aquatic Centre across the river from the hotel.

Dear Mister W., We sincerely thank you for taking the time to share your impressions following your recent stay with us. We are delighted to hear that you enjoyed your experience at Sofitel Lyon Bellecour. It is always a pleasure to know that our prime location in the vibrant heart of Lyon provided the perfect base from which to explore and enjoy the many treasures of the Presqu'Île. We would be thrilled to welcome you back soon for another memorable stay. Sincerely, Elfie Quality Manager Assistant

Customer review rating 5.0/5

Matthew S. Couples - Confirmed reviews ALL

The great location, comfortable room and the extremely friendly and helpful staff made our first night in France enjoyable and memorable

Dear Mister S., Thank you very much for taking the time to share such wonderful feedback regarding your recent stay at Sofitel Lyon Bellecour. We are delighted to learn that you enjoyed the comfort of our hotel as well as our privileged location in the heart of Lyon. It is especially rewarding to know that the assistance, recommendations, and warm hospitality provided by our team members contributed to making your first stay in France such a memorable experience. Creating meaningful and unique experience for our guests is at the heart of our commitment and we are truly pleased that our team's personalized attention helped you discover and enjoy the best of our beautiful city. Your kind words are greatly appreciated and will be shared with the entire team. We look forward to welcoming you back soon in Lyon. Sincerely, Elfie Quality Manager Assistant

Customer review rating 2.5/5

Ralph C. Couples - Confirmed reviews ALL

Staff was very cordial and professional but the rooms were very dated. The curtains were from the 1970's as was the furnishings. The bathrooms were just as antiquated.

Dear Mister C., Thank you for taking the time to share your feedback regarding your stay. We are truly sorry to learn that your room did not meet your expectations. Your comments have been duly noted, and we deeply regret that your stay was not as pleasant as we would have wanted. Providing a comfortable and enjoyable space for all our guests is our priority, and we are truly sorry that we fell short of this. Your feedback is invaluable to us and please rest assured that it will be included in our future enhancement process. However, we are truly touched by your kind words toward our team members and we will be pleased to share your compliments with our entire team. We hope you will give us another opportunity to regain your trust, we would be delighted to show you an alternative room with a different layout that may better suit your needs and preferences and we will do our utmost to ensure you have an excellent stay on your next visit. Sincerely, Elfie Quality Manager Assistant

Other web-users rate our hotel

  • 676 reviews 9.4/10 Location
  • 1,362 reviews 6.4/10 Room
  • 1,577 reviews 9.2/10 Service
  • 8 reviews 4.5/10 WiFi
  • 576 reviews 4.4/10 Vibe
  • 458 reviews 8/10 Food
  • 424 reviews 8.5/10 Breakfast
  • 302 reviews 4.8/10 Amenities

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