Sofitel Lyon Bellecour 5 stars

Customer review rating (ALL Rating) 4.4/5 2,807 reviews

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Description

Hotel extras

  • Gastronomic restaurant: Les 3 Dômes, a panoramic view and local products

  • Panoramic buffet breakfast

  • Clés d'Or concierge at your service

  • Biologique Recherche treatments and Deep Nature massages

  • In the downtown area in Lyon's Presqu'île district

Our accommodation(s)

Hotel location

Sofitel Lyon Bellecour

20, quai Gailleton
69002 LYON
France

GPS:45.754188, 4.834351

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LES 3 DOMES

We are delighted to welcome you to Les 3 Dômes!

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,807 reviews

TripAdvisor Rating  4.0/5  2,697 reviews

Excellent hotel - lovely staff

TripAdvisor rating 5.0/5

David L Couples - TripAdvisor review

This is an excellent hotel and a firm favourite of ours when visiting Lyon. The hotel is in a great location and is easily accessible. There are also electric chargers at the side of the hotel if you happen to have an electric car. The bar on the 8th floor offer amazing views over the city. The staff are really welcoming and friendly and always offer a really high level of service. I really recommend this hotel to anyone staying in Lyon.

Lyon hotel of choice

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

I stayed 5 nights and had a great visit. The room was great and the restaurant and bar are fantastic. Most of all, the people in the hotel are very helpful and friendly. I would stay here next time in Lyon without looking elsewhere

Dear Guest, We are absolutely thrilled that you had such a positive experience during your recent stay at the Sofitel Lyon Bellecour. It is our pleasure to provide you with exceptional service and to ensure that your visit is a memorable one. We are delighted to share your compliments with our teams, who will be more than happy to have fully contributed to your satisfaction. Thank you once again for sharing your experience and we look forward to welcoming you back for another delightful experience. Yours sincerely, Claire Quality Manager

Great Stay

Customer review rating 5.0/5

Kathy Couples - Confirmed reviews ALL

We had a great visit to Lyon and our stay at Sofitel. We were delayed getting in due to weather delays. I emailed the hotel and soon received a response from Emma. Emma was supportive and assured us we would have a room when we arrived. The room was clean and the staff very friendly. The breakfast was amazing. We will come back!

Dear Kathy, We are delighted to hear that you had an excellent stay at the Sofitel Lyon Bellecour! We thank you for mentioning the friendliness of our staff and our excellent breakfast, and we are glad you enjoyed your room. It's a pleasure to know that Emma was able to help you promptly and did her utmost to ensure a comfortable arrival. Your kind words are very encouraging for our teams who are committed to providing you with exceptional service. We look forward to welcoming you back on your next visit to Lyon! Warm regards, Claire Quality Manager

Room was huge, but very dated.

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

The room was well priced, but very dates. Checking was awkward, as they thought i booked two rooms. And the checkin person was a bit rude.

Excellent breakfast

Customer review rating 4.0/5

Calvin C. Families - Confirmed reviews ALL

excellent breakfast, dated room.

Dear Mr. C., Thank you for taking the time to review your stay at the Sofitel Lyon Bellecour. We are delighted to hear that you enjoyed our delicious breakfast. We are sorry to read about your disappointment with your room and please be assured that we are taking your comment into consideration. We hope to have the pleasure of welcoming you back soon and providing you with a fully satisfactory experience. Yours sincerely, Claire Quality Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 641 reviews 9.4/10 Location
  • 1,411 reviews 6.2/10 Room
  • 1,580 reviews 9.1/10 Service
  • 14 reviews 4.5/10 WiFi
  • 602 reviews 4/10 Vibe
  • 479 reviews 7.6/10 Food
  • 429 reviews 8.5/10 Breakfast
  • 328 reviews 4.5/10 Amenities

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