Sofitel Lyon Bellecour

Sofitel Lyon Bellecour 5 stars

Customer review rating (ALL Rating) 4.2/5 2,177 reviews

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Description

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Panoramic buffet breakfast

  • Panoramic restaurant: Le 8; local products

  • In the downtown area, Concierge Keys d'Or at your disposal

  • Biologique Recherche treatments and Deep Nature massages

ALLSAFE approved hotel

Hotel location

Sofitel Lyon Bellecour

20, quai Gailleton
69002 LYON
France

  • BUS:  Multiples BELLECOUR

  • LYON:  A-D BELLECOUR

  • By plane

    LYON BRON At 20km / 12 miles

  • By plane

    LYON SAINT EXUPERY At 35km / 21 miles

  • By helicopter

    BRON At 20km / 12 miles

  • By helicopter

    SAINT EXUPERY At 35km / 21 miles

  • By car

    LYON CENTRE At 1km / 0 miles

  • By car

    LYON PRESQU'ILE At 2km / 1 miles

  • By train

    BELLECOUR At 0km / 0 miles

  • By train

    LYON PART DIEU At 5km / 3 miles

  • By train

    LYON PERRACHE At 2km / 1 miles

  • By train

    PERRACHE At 2km / 1 miles

GPS:45.754188, 4.834351

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Book luxury Lyon accommodation at Sofitel Lyon Bellecour: 164 rooms feature satellite TV, high speed internet and the famed Sofitel MyBed®. Prestige suites have large living rooms, free minibars and river views. Superb central Lyon accommodation.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,177 reviews

TripAdvisor Rating  4.0/5  2,585 reviews

Brilliant Location, great Restaurant, but outdated rooms

Customer review rating 3.0/5

Sebastian Business - Confirmed reviews ALL

Overall we´re pleased as company to book our groups in at the Sofitel Bellecour. This is the first time where I experienced and had myself a room which was already very very old and also the furniture (e.g. armchairs) looked a bit shabby. I think those rooms are fairly overdue for an upgrade and renovation. Besides this, the service was as good as usual.

One of the Best Hotels

Customer review rating 5.0/5

Steve D. Business - Confirmed reviews ALL

Overall, the hotel is well situated in the City of Lyon. The hotel was clean and well-staffed with great people, from the front desk (and concierge) to the wait-staff the bar/restaurant. I would love to revisit this restaurant in the near future.

Excellent location

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Very nice hotel with super accommodating personnel. We were always greeted with smiles and a helpful attitude.

Good location, but needs a renovation

Customer review rating 2.5/5

Ny.c Families - Confirmed reviews ALL

I was quite disapointed with this sofitel. The room was dirty, I saw many spiders during my stay. Windows were full of dust, that I couldn't enjoy the "river view" category. The food was great in restaurant, but there's no children's menu. The service was poor at the bar. We had waited very long to get our drinks.

not sure I would use this hotel anyagain

Customer review rating 2.5/5

Ying Friends - Confirmed reviews ALL

I have reserved two rooms for this trip - one for me and one for my friend. One night the AC was broken in my friend room at midnight and she was moved to another room which was probably not in use for a long time and the smell was terrible so she could not sleep the whole night. She had to go to another city for a day trip the next day and hence asked to be moved again. I then spoke to the front desk in the morning and expressed my disappointment - I was then promised a free upgrade for my friend's remaining stay which was not the case at the end. As a five star hotel, I definitely do not think the service and quality of the hotel matches the standards required.

Dear customer, We would like to thank you for your recent stay at the Sofitel Lyon Bellecour and for taking the time to share your feedback. We are sorry that your friend encountered problems with the AC and with a smell in her room. Rest assured that we took the appropriate measures to prevent future occurrences. Concerning the free upgrade, we of course gave it to your friend as promised. She was upgraded twice, from a classic room to a superior room with a view over the Rhône river. We hope that you will give us another chance for a next stay in Lyon. Sincerely yours, Morgane Responsable Expérience Client

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