Sofitel Lyon Bellecour 5 stars
Customer review rating (ALL Rating) 4.2/5 2,015 reviews
ALLSAFE approved hotel
Certified ALLSAFE by Bureau Veritas
Panoramic buffet breakfast
2 panoramic restaurants: Les 3 Dômes, 1 Michelin star; Le 8, local products
In the downtown area, Concierge Keys d'Or at your disposal
Biologique Recherche treatments and Deep Nature massages
20, quai Gailleton
BUS: Multiples BELLECOUR
LYON: A-D BELLECOUR
LYON BRON At 20km / 12 miles
LYON SAINT EXUPERY At 35km / 21 miles
BRON At 20km / 12 miles
SAINT EXUPERY At 35km / 21 miles
LYON CENTRE At 1km / 0 miles
LYON PRESQU'ILE At 2km / 1 miles
LYON PART DIEU At 5km / 3 miles
LYON PERRACHE At 2km / 1 miles
PERRACHE At 2km / 1 miles
Check-in from - Check out up to
Ahead of the re-opening of restaurants, Chef Christian Lherm has created a lunch menu to enjoy on the terrace, highlighting local producers who inspire him with a menu with organic fruits and vegetables.
The restaurant is currently closed. Pending reopening, our Room Service menu is available 24 hours & accompanied by a selection of hot dishes for dinner. Trays are served with ALLSAFE health precautions.
Book luxury Lyon accommodation at Sofitel Lyon Bellecour: 164 rooms feature satellite TV, high speed internet and the famed Sofitel MyBed®. Prestige suites have large living rooms, free minibars and river views. Superb central Lyon accommodation.
100% genuine reviews from our guestsFind out more
Good stay, friendly staff
Customer review rating 4.5/5
Dan E. Couples - Confirmed reviews ALL
Hotel is a bit dated but rooms are pleasant. Staff is very helpful and friendly, the "8" restaurant is good, the location is excellent - overall a very good experience. My only complaint: a 5-star hotel should not use bath products from dispensers passed on from guest to guest - both from the hospitality and the hygiene angles. That was an unwelcome change from our previous visit in 2019.
Customer review rating 5.0/5
Ronen999 Business - Confirmed reviews ALL
Wonderful service from all staff including reception, concierge and dinning room for breakfast. Great breakfast. Room was clean and spacious. All very satisfactory.
Dear Ronen999, Thank you for your wonderful comment about the Sofitel Lyon Bellecour. We will share your comments with our team : your satisfaction is our greatest reward. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane Responsable Expérience Client
Customer review rating 2.0/5
Ian P. Couples - Confirmed reviews ALL
The room we were show was dark and depressing. So we up graded at a cost to a more spacious and cheerier room but missing the all important walk in shower as one of us has a disability. So we reduced our stay to one night and resorted to a hand wash. The hotel is well located but need a refurbishment. Another key requirement was gluten free bread at breakfast for toast. We had been assured multiple times by reception that this was no problem. In fact there was no gluten free bread.
Dear Mr. P., We thank you for taking the time to share your feedback about the Sofitel Lyon Bellecour. We are very sorry that your room did not meet your expectations and hope that you will accept our apologies. For your next booking, our reservation department would be happy to guide you towards the kind of room you need. Also, we are very sorry concerning the gluten free bread. We have several gluten-free options at breakfast and we will make sure that they are available for our customers at any time. We hope to regain your trust during your next stay. In the meantime, we remain at your disposal. Sincerely yours, Morgane Responsable Expérience Client
Customer review rating 4.0/5
Good H. Families - Confirmed reviews ALL
Enjoyed family h.
Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Lyon Bellecour. We were very happy to welcome you and your family and it is a pleasure to receive this lovely feedback. We will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane Responsable Expérience Client
Excellent location , great bed, very quiet and wonderful breakfast
Customer review rating 4.5/5
Mark S. Friends - Confirmed reviews ALL
We thoroughly enjoyed our brief stay. We were departing on an AmaWaterways river cruise the day after our arrival from the US and used the Sofitel for our overnight. The rooms are on the small side and a little dated, but very comfortable and quiet - perfect for jet lag recovery. The staff was very friendly and the location couldn’t have been more convenient located almost directly across the river from our boat. It was also easy walking distance into the charming old town of Lyon.
Dear Mark S., We very much appreciate your comments regarding your stay at the Sofitel Lyon Bellecour. We are very happy that you enjoyed the quiteness and comfort of our rooms to get some rest. Thank you so much for your nice comments about our staff. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane Responsable Expérience Client
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