Sofitel Lyon Bellecour 5 stars

Customer review rating (ALL Rating) 4.4/5 2,784 reviews

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Sofitel Lyon Bellecour - Image 1
Sofitel Lyon Bellecour - Image 2
Sofitel Lyon Bellecour - Image 3
Sofitel Lyon Bellecour - Image 4
20, quai Gailleton, 69002 LYON, France

Description

Hotel extras

  • Gastronomic restaurant: Les 3 Dômes, a panoramic view and local products

  • Panoramic buffet breakfast

  • Clés d'Or concierge at your service

  • Biologique Recherche treatments and Deep Nature massages

  • In the downtown area in Lyon's Presqu'île district

Our accommodation(s)

Hotel location

Sofitel Lyon Bellecour

20, quai Gailleton
69002 LYON
France

GPS:45.754188, 4.834351

Telephone
Fax +33 4 72 41 20 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LES 3 DOMES

We are delighted to welcome you to Les 3 Dômes!

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,784 reviews

TripAdvisor Rating  4.1/5  2,761 reviews

Customer review rating 4.5/5

Luis F. R. Families - Confirmed reviews ALL

While arrival was a bit bumpy, I will say the management team was quick to address our concerns and make our 5 night stay an enjoyable experience. The staff overall is superb - friendly, efficient and helpful. The hotel does need some further updating, especially in terms of outlets availability, but would certainly stay there again. Nicola, server at the Light Bar, and Valentin, concierge, were just outstanding. Thanks for Valentin we booked a fabulous NYE celebration at a nearby hotel. All was perfect. Really appreciated Mr. Vivien Dalle and Ms. Claire Vautrin for taking care of our needs and their professionalism. It was highly appreciated. Overall, we had a lovely time...

Customer review rating 2.0/5

Rudolf T. Business - Confirmed reviews ALL

see above

Customer review rating 4.5/5

Michel D. Couples - Confirmed reviews ALL

Ideally located vs the autoroute, very short walking distance to many restaurants and metro. Great view from restaurant and friendly staff. Very convenient and large parking.

Customer review rating 3.5/5

Andreas L. Couples - Confirmed reviews ALL

no charging station for electrical cars available. Not a real standard for a 5 star hotel.

Dear Mr. L., Thank you for sharing your feedback regarding your stay. We are glad you enjoyed our lovely city and made the most of our ideal location. However, we sincerely regret that certain aspects of your experience did not meet your expectations. Awaiting the installation of an electric charging station for vehicles, we provide electrical outlets in our parking lot. Your comments are very valuable to us and will be carefully considered as we continue to improve our facilities and services. We hope to have the opportunity to welcome you again in the future and provide you with an improved experience. Sincerely, Claire Quality Manager

Customer review rating 4.5/5

Tomas M. Business - Confirmed reviews ALL

Appreciate the room upgrade and would like to mention Josephine from the front desk who was extremely helpful at check-in and arranged an room upgrade for us. It was also interesting to see there's a room with a different interior, somewhat more modern than what I'm used to in this hotel. It's also very nice to see the staff from breakfast team remembering me and knowing my habits after being a regular guest for nearly 8 years.

Dear Mister M., Thank you very much for taking the time to share such an enthusiastic feedback with us following your recent stay at Sofitel Lyon Bellecour. We greatly appreciate your kind words about the team members who had the pleasure of accompanying you during your stay. They will be delighted to know they contributed to your complete satisfaction. We are thrilled to hear that your recent stay was just as pleasant as the previous ones, and we would like to sincerely thank you for your loyalty to our hotel over the years. It is always a true pleasure to welcome you, and we very much look forward to your next visit. Sincerely, Elfie Quality Manager Assistant

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Other web-users rate our hotel

  • 677 reviews 9.4/10 Location
  • 1,373 reviews 6.5/10 Room
  • 1,642 reviews 9.2/10 Service
  • 11 reviews 2.8/10 WiFi
  • 584 reviews 4.5/10 Vibe
  • 500 reviews 8.5/10 Food
  • 500 reviews 7/10 Comfort
  • 413 reviews 8.6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.