Stayed for 1 night, rooms are in need of refurbishment but the linen was top class, breakfast was fabulous & staff friendly.

Very good location, very clean like Sofitel should be - We stayed at a Suite which needed a renovation. Lots of wood coverings most probably from 80s or 90s. The decoration is basically not up to date.

It's a nice hotel in a great location with a pleasant staff. Our room, a 2-room junior suite, was spacious, however, the decor was a little dated. It was also hard to find a spare outlet to charge our phones, etc. The breakfast buffet was okay, nothing remarkable.

Not good experience, because problems with lift (5 minutes to attend), window very dirti, in general very old and not maintenance in hotel

The hotel location was great and the service spectacular.

This hotel has a stunning view of the Rhône from West facing rooms and from the restaurant on the eighth floor. It has secure underground parking and as well as modern, large rooms. The bathrooms are spacious, and the soft drinks in the fridge are free of charge. Breakfast in the restaurant is not be missed and the cocktail bar is great. The brasserie is now in the top floor with good views, and is reasonably priced. We first stayed in this hotel 5 years ago. It remains good value with excellent staff who can’t do enough to make you welcome. Having to work from the room, I appreciated the large table in our superior room and good WiFi. Many thanks to Geoffrey for his welcome at the front door, and to all the staff who make this a great experience.

Rooms small & now dated, breakfast €30! Staff very nice, panoramic bar not open when we visited? Bar in reception limited & dark

The hotel is calm , efficient and somewhat impersonal. EXCEPT in the restaurant where at the two breakfasts we had the staff were charming, chatty and informative. On the negative side, it is really sad/bad that the Michelin starred restaurant is closing and becoming a Brasserie. A major incentive for staying at the hotel has now gone. In the rooms the shower is designed so that one has to stand uncomfortably close to the wall to enjoy the flow of water; and very importantly for male guests, the seat on the toilet does not stay upright. It presents quite a challenge of hand and balance to those who do not want to sit down to urinate.

We just loved all the staff, from Check in, Conciege, Diner and breakfast teams, everyone was professional and had that little touch that raised the bar. Well done

Hotel is a high standard. The staff friendly and efficient. The rooftop breakfast room, restaurant and bar are excellent. The rooftop bar got very busy and I felt that they should have given priority to people staying at the hotel to get the window seats. The room we booked was a Superior room which was spacious but the TV dominated the room and there wasn't a mirror next to a desk with power points for someone to put make up on/dry hair whilst a partner was in the bathroom. The decoration was very dull and the hotel floor and corridor was tired - the carpet needed a good clean. We didn't have a river view which would have been nicer. I had a much nicer, larger room on a previous stay but this may have been a higher class.

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My wife's birthday weekend , perfect location and up grade to junior suite decorated for my wife's birthday . First class service at the hotel , very good concierge service. Enjoyed the breakfasts in the eight floor restaurant and drinks in the the cocktail bar .

Great breakfast and restaurant with amazing view. However room are not at the standard you should expect for such hotel. Need to redecorated bedrooms. Far too old furnitures, bathroom are from another century (particularly the toilet), carpet in the corridors and bedroom need to be removed

At 9.00 am, the house keeper walked into my room on November 12th without knocking while I was naked. I called front desk to complain and they did nothing. This is the second occurrence. Soaps are cheap dispenser. Room is out dated. TV Chrome cast does not work.

From the outside to the decoration of the rooms and public area, this hotel has not changed since the 1980s. And, ok its August but not possibility of having more than a tapas to eat? (Except for breakfast)