Sofitel Lyon Bellecour Hotel 5 stars

Customer review rating 4.3/5 10,405 reviews
Sofitel Lyon Bellecour
See on a map
+ 23 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • In the heart of Lyons views over the Rhône

  • Michelin-star restaurant with panoramic view, brasserie open every day

  • 2 Clefs d'Or Concierges

  • Well-being area

  • Cocktail bar, lounge atmosphere

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Massage
  • Babysitting on request
Business services
  • 9 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Lyon Bellecour

20, quai Gailleton
69002
lyon
france

Tel: +33472412020

Fax: (+33)4/72412001

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS :   Multiples BELLECOUR

  • LYON :   A-D BELLECOUR

  • By plane

    LYON BRON At 15km / 9.38 miles

  • By plane

    LYON SAINT EXUPERY At 25km / 15.63 miles

  • By helicopter

    BRON At 15km / 9.38 miles

  • By helicopter

    SAINT EXUPERY At 25km / 15.63 miles

  • By car

    LYON CENTRE At 1km / 0.63 miles

  • By car

    LYON PRESQU'ILE At 1km / 0.63 miles

  • By train

    LYON PART DIEU At 3km / 1.88 miles

  • By train

    LYON PERRACHE At 1km / 0.63 miles

  • By train

    PERRACHE At 0.8km / 0.5 miles

GPS :45.754188, 4.834351

Our accommodations

Book luxury Lyon accommodation at Sofitel Lyon Bellecour: 164 rooms feature satellite TV, high speed internet and the famed Sofitel MyBed®. Prestige suites have large living rooms, free minibars and river views. Superb central Lyon accommodation.

Classic room - Double bed

  • Max. number of persons: 2
  • Area: From 20
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)
Accessible room

Superior room - Double bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)
Accessible room

Superior room - Twin beds

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Superior room - double bed, river view

  • Max. number of persons: 2
  • Area: From 25
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Junior suite - Double bed

  • Max. number of persons: 3
  • Area: From 45
  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Junior suite - double bed, river view

  • Max. number of persons: 3
  • Area: From 45
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Prestige Suite - double bed, river view

  • Max. number of persons: 3
  • Area: From 80
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Our restaurants and bars

LES TROIS DOMES

Type of cuisine: French

This Michelin-starred restaurant, a gastronomic hotspot in Lyons, combines exceptional cuisine and unique views out across the city lights. Sample the creations of chef Christian Lherm accompanied by a glass of fine wine against the backdrop of the Rhône.

Lunch

12:00 - 01:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE SILK BRASSERIE

Type of cuisine: French

Sample the delights of bistro cuisine in the inviting surroundings of Le Silk Brasserie. Chef Philippe Guichonnet creates simple, refined dishes that combine seasonal ingredients and brasserie classics.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE MELHOR

Photo non contractuelle / Strictly non binding

Sip signature cocktails at this chic, cozy Lyon bar with stirring views over Lyon. The drinks menu - available on iPad - ranges from a sherry aperitif to a fine cognac or single malt whisky. Live music enlivens Friday and Saturday nights.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LIGHT BAR

Photo non contractuelle / Strictly non binding

Pop into this contemporary lobby bar and summer terrace for a fresh pastry, informal lunch meeting, afternoon tea or glass of wine by the fire. Indulge in champagne paired with local Bernachon chocolate: scrumptious. Live music Wednesdays.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 317

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Sofitel Lyon Bellecour

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

10,405 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,462 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Friendly helpful staff, excellent location, excellent quality

Customer review rating 4.3/5

Jac Business - 14/02/2020 Confirmed reviews ALL

The room was lovely, I was staying/travelling alone and made to feel very welcome when visiting the restaurant. Not a confident French speaker, I was encouraged by patient and helpful staff willing to help me :-)

Excellent Stay at the Sofitel

Customer review rating 4.3/5

Karen Business - 12/02/2020 Confirmed reviews ALL

This was my second time at the hotel. I stayed for 6 night in the Junior suite River View.

Good location but building getting old

Customer review rating 4.3/5

Leslie Couples - 12/02/2020 Confirmed reviews ALL

Poor checking experience and subsequently all was ok.

Excellent location

Customer review rating 4.3/5

Customer Business - 09/02/2020 Confirmed reviews ALL

Overall disappointing stay...expected much more from a 5 star hotel.

Dear Customer, Thank you for taking the time to tell us about your experience at the Sofitel Lyon Bellecour. We are sorry that your experience did not meet your expectations; please allow usto express our sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Morgane Responsable Expérience Client
Customer review rating 4.3/5

Anonymous Families - 08/02/2020 Confirmed reviews ALL

Top comme d habitude

Well located - need to complete renovation of the rooms

Customer review rating 4.3/5

Cflex Business - 02/02/2020 Confirmed reviews ALL

I organised a meeting with my company during 3 days with 80 people. I must say that the service around the conference and Frederique (event manager) took very good care of us. I got a lot of negative feedback about the rooms that were not renovated and look like decades ago. Please consider when booking where you will stay.

Customer review rating 4.3/5

Ahmad N. Business - 02/02/2020 Confirmed reviews ALL

It was okay,

This may have been a good hotel decades ago......

Customer review rating 4.3/5

Cf Business - 02/02/2020 Confirmed reviews ALL

While location is good the hotel is well aged and the service is definitely something below average....

Dear CF, Thank you for taking the time to tell us about your experience at the Sofitel Lyon Bellecour. We are very sorry that your experience did not meet your expectations; allow us to express our sincerest apologies. The hotel will contact you next week to discuss your experience at the Sofitel Lyon Bellecour. Meanwhile, we hope that you will give us the chance to regain your trust during a next stay. Sincerely, Morgane Responsable Expérience Client

disappointed

TripAdvisor rating 4.0/5

Seaside61469216993 29/01/2020 TripAdvisor review

The hotel is poorly maintaint ! I was booking junior suite and it was absolutly unacceptable bad smelling and everthing in the room was looking terrible old and out lived. I do not recomend this hotel for anyone. Staff was good !

We are very sorry, dear guest, that your experience with us did not meet you expectations since guests' satisfaction is our priority. A renovation project is under study and we hope that you will like the futur new decoration. In the meantime, we hope to welcome you back and to regain you trust. Best regards
Customer review rating 4.3/5

Ab Business - 25/01/2020 Confirmed reviews ALL

Confortable

A fabulous forever home, away from home

Customer review rating 4.3/5

Anonymous Solo - 25/01/2020 Confirmed reviews ALL

After a long fight with an illness i treated myself to a lovely stay in lyon with the sofitel My experience surpassed my expectations and Even when dining alone i never felt alone. Not only is the staff attentive but they are also very discreet and understanding. Perfect room service, excellent brasserie, Magical view from the bar's dark velvet chic over a dazzling drink menu and, if you have the chance: Allow delightment at Les Trois Domes..

As always

Customer review rating 4.3/5

Michael A. Couples - 21/01/2020 Confirmed reviews ALL

Delightful

While the hotel staff is very helpful, the hotel is tired and far over priced, and should not be rated 5 star

Customer review rating 4.3/5

Judith H. Business - 20/01/2020 Confirmed reviews ALL

I chose the hotel because of its location. I was very disappointed in the overall condition of the hotel. It is overrated. The staff was very accommodating, the breakfast was lovey as well. However, the facility was overrated and over priced. I had a long stay, from January 2-17, 2020. The lobby was permeated with an awful musty odour, and I had to purchase scented candles for my room to overcome the smell. The shower stall had mildew. My room (125) was very drab, small, dated, and tired, as were the hallways. I was charged for a 5 star room in a 5 star hotel, and was so disappointed because it should not be rated 5 stars. I am currently in Paris at a true 5 star hotel (The Hotel d'Aubusson) and it would be helpful if your manager would take a tour of a proper 5 star hotel that has impeccable décor, standards and service. When I arrived at the Aubusson in Paris, my 5 star room was filled with fresh roses, Hermes toiletries, and every day I receive a gift from the hotel of delightful macarons, chocolates, fruit and specialities. I was very disappointed in the lack of value for the money I spent at the Sofitel, it is just NOT worth the price.

Thank you dear guest for your long stay with us and for your feedback. We have taken note of your remarks and we are pleased that you enjoyed the location of the hotel in the heart of Lyon, our breakfast with the fresh and local product as well as the friendly and professionnal service from our Ambassadors. Regarding the room you stayed in we are surprised by your remarks since this is a nice contemporary room with a partial view over the river. About your other remarks we informed the services in charge to improve our product. We hope you will give us a second chance to win back your trust in the future. Best regards, Mathilde, Coordinatrice Expérience Client

A truly Lyon experience

Customer review rating 4.3/5

John Families - 14/01/2020 Confirmed reviews ALL

Really enjoyed our family time, service was impeccable in particular concierge team were incredibly knowledgeable and helpful Had dinner in silk and whilst we did enjoy the service food presented was a little underwhelming (raw chicken) but maître de was excellent in managing 8th floor bar experience was wonderful, service was highly professional and welcoming Rooms somewhat tired but the hotel does an an excellent job making it homely and comfortable Would highly recommend hotel

Very comfortable and efficient

Customer review rating 4.3/5

Anonymous Couples - 10/01/2020 Confirmed reviews ALL

Efficient reception and checkout. Rooms very comfortable and well serviced.

Pour quality for a Sofitel.

Customer review rating 4.3/5

Oliver Families - 05/01/2020 Confirmed reviews ALL

There were no curtains in the bedroom just blinds so we had the light from outside all night. The toilet was far too close to the bath so it couldn’t be used without lots of pain. The room door had been broken in so many times that we didn’t feel safe. Someone had tried to break in and the door was all chipped and damaged. The kettle didn’t work until we found a new plug socket. The sideboard by the window and above the air conditioning fan had caused the wood to deteriorate and looked bad. The corner room was very small. I was really hoping for a lot better experience with Sofitel. I love Accor and have stayed in lots of hotels around the world. The room needed some serious work.

Thank you dear guest for your recent stay with us and for your feedback that helps us to improve the quality of our product. We are sorry that you have noticed renovation needs in the room and please be reassured that a renovation project is under study. We hope you will enjoy the future decoration and that you will give us a second chance to win back you trust in the future. Best regards.

Nothing particular, fine hotel

Customer review rating 4.3/5

P. J. Couples - 03/01/2020 Confirmed reviews ALL

Hotel is clean which is important to me. But it is extremely old fashioned. It really needs to be refurbished and some investments to make it a bit more special. People working there are nice and welcoming.

Xmas Time Off

Customer review rating 4.3/5

Laurent-olivier P. Families - 27/12/2019 Confirmed reviews ALL

Great from day one until leaving

Thank you dear guest for your compliments ! We are pleased that you had a great time for Christmas with us !
Customer review rating 4.3/5

Vincent D. Business - 20/12/2019 Confirmed reviews ALL

Very good location Yet room a bit outdated Real issue with - light, room is completely dark - toilet. WC ridiculously close to the bath tube

Very well located hotel - Staff super helpful

Customer review rating 4.3/5

Alberto Couples - 16/12/2019 Confirmed reviews ALL

I stayed at the hotel for the 2019 Festival of Lights. The position was perfect. The room (junior suite) very comfortable and quiet. The hotel staff have been very helpful

What a pleasure to read that you enjoyed our hotel and that you have appreciated the festival of lights ! We look forward to host you back in 2020 !
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in lyon