Sofitel Lyon Bellecour 5 stars

Customer review rating (ALL Rating) 4.4/5 2,789 reviews

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Sofitel Lyon Bellecour - Image 1
Sofitel Lyon Bellecour - Image 2
Sofitel Lyon Bellecour - Image 3
Sofitel Lyon Bellecour - Image 4
20, quai Gailleton, 69002 LYON, France

Description

Hotel extras

  • Gastronomic restaurant: Les 3 Dômes, a panoramic view and local products

  • Panoramic buffet breakfast

  • Clés d'Or concierge at your service

  • Biologique Recherche treatments and Deep Nature massages

  • In the downtown area in Lyon's Presqu'île district

Our accommodation(s)

Hotel location

Sofitel Lyon Bellecour

20, quai Gailleton
69002 LYON
France

GPS:45.754188, 4.834351

Telephone
Fax +33 4 72 41 20 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LES 3 DOMES

We are delighted to welcome you to Les 3 Dômes!

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,789 reviews

TripAdvisor Rating  4.1/5  2,758 reviews

Customer review rating 5.0/5

Scott T. Families - Confirmed reviews ALL

An overnight stay after a 4 day skiing break before flying home. A really warm reception and welcome and the hotel is beautiful in a perfect location.

Dear Mister T., We sincerely thank you for your wonderful feedback following your recent stay at Sofitel Lyon Bellecour. It is a true pleasure to know you enjoyed our central location during your stopover. We are thrilled that our team members were able to play their part in your complete satisfaction by providing you with attentive and efficient service throughout your stay. We will make sure to share your kind words with our whole team. We would be absolutely delighted to welcome you back soon for a longer stay. Sincerely, Elfie Quality Manager Assistant

Customer review rating 4.0/5

Ali A. Business - Confirmed reviews ALL

Gold old days hotel. Needs termination

Dear Mr. A., Thank you for sharing your thoughts regarding your recent stay at Sofitel Lyon Bellecour. We are delighted to hear that you appreciated our prime location. Your detailed comments have been noted and help us to continually improve our services. We hope to have the opportunity to welcome you back soon. Sincerely Claire Quality Manager

Customer review rating 4.5/5

Rodolphe D. Business - Confirmed reviews ALL

thank you

Dear Mister D., We truly thank you for taking the time to share your feedback with us further to your recent stay at Sofitel Lyon Bellecour. We are delighted that you enjoyed the convenience of our central location in Lyon, ideal starting point for discovering the city. We sincerely appreciate your kind words towards the quality of our breakfast and would be happy to share them with our team. However, we are sorry that your room did not entirely meet your expectations. Please be assured that we have taken note of your feedback and will in our enhancement process. We hope to have the opportunity of welcoming you back in the near future for a completely satisfactory stay. Sincerely, Elfie Quality Manager Assistant

Customer review rating 4.5/5

Rafael C. Couples - Confirmed reviews ALL

Overall a very good experience, room was a little small for its cost; they should invest in a main entrance automatic revolving door system -it is annoying to constantly push the slow door.

Dear Mr. C., Thank you for sharing your positive experience at Sofitel Lyon Bellecour. We are delighted that you enjoyed our prime location and highlighted the cleanliness of our facilities. We experienced an unforeseen technical issue with our revolving door and sincerely apologize for the inconvenience this may have caused. The specialist company was awaiting delivery of a replacement part, which unfortunately took longer than anticipated. We have taken good note of your feedback regarding your room, and would be happy to recommend a more spacious category for your next stay. We hope to have the pleasure of welcoming back soon. Sincerely, Claire Quality Manager

Customer review rating 5.0/5

Mary L. Couples - Confirmed reviews ALL

We had a beautiful room with views of the Rhône river. We especially appreciated the coffee maker and the comfortable bed!

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Other web-users rate our hotel

  • 669 reviews 9.5/10 Location
  • 1,370 reviews 6.5/10 Room
  • 1,644 reviews 9.2/10 Service
  • 11 reviews 2.8/10 WiFi
  • 578 reviews 4.6/10 Vibe
  • 504 reviews 6.9/10 Comfort
  • 497 reviews 8.5/10 Food
  • 424 reviews 8.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.