Le Royal Hotel Lyon - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 1,565 reviews

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Description

Hotel extras

  • Hotel in Lyon with interior design by Pierre-Yves Rochon

  • The cuisine of the chefs of the LYFE Institute

  • Ideally located on Place Bellecour.

  • The leading hotel in Lyon since 1912.

  • The Clés d'Or concierge reception desk

Our accommodation(s)

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Hotel location

Le Royal Hotel Lyon - MGallery Collection

20 Place Bellecour
69002 LYON
France

GPS:45.756364, 4.833253

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

COTE BELLECOUR

Côté Bellecour is a quiet space during the day with a view of Bellecour, Lyon's largest square. Open every day from 11am to midnight.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,565 reviews

TripAdvisor Rating  4.2/5  1,936 reviews

Customer review rating 5.0/5

Alex R. Couples - Confirmed reviews ALL

The staff was fantastic , the room was quiet and gorgeous. I highly recommend this place! The bar staff is also great and make fantastic cocktails! Will be back soon!

Customer review rating 5.0/5

Simge D. Families - Confirmed reviews ALL

All went well, we were there as a family and the room was very clean too

Customer review rating 4.0/5

Claire B. Families - Confirmed reviews ALL

One night stay with my son to visit Institut Lyfe

Dear Madam, Thank you for your kind words regarding your recent stay with us. We are pleased to read that you found our location convenient and enjoyed the comfort of our beds. It is always a pleasure to welcome guests visiting the Institut Lyfe. Kind regards, Andréa The reception, Le Royal Hotel Lyon - MGallery Collection

Customer review rating 5.0/5

Kylie L. Couples - Confirmed reviews ALL

Outstanding experience from the time we walked in to the time we left. Bar was stunning and the bartenders are fantastic.

Dear Sir, Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed our location, the service provided by our staff, and the ambiance of our bar. Your kind words motivate us to continue delivering exceptional experiences. We look forward to seeing you again very soon at our establishment. Kind regards, Andréa The réception, Le Royal Hotel Lyon - MGallery Collection

Customer review rating 3.5/5

Paul D. Couples - Confirmed reviews ALL

The front of the house was fantastic. Other things need attention. The breakfast service is unsatisfactory- too many employees getting in each other’s way. And they should be more carefully trained.

Dear Sir, Thank you very much for taking the time to share your feedback. We appreciate your compliments about the front desk staff. However, we are sorry to learn that the breakfast service did not meet your expectations. We appreciate your comments regarding staff coordination, and we will review our training procedures to enhance our guests' experience. We hope to have the pleasure of welcoming you back for a smoother and more enjoyable experience. Warm regards from Lyon, Steffy Front Desk Supervisor Le Royal Hotel Lyon - MGallery Collection

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Other web-users rate our hotel

  • 587 reviews 9.8/10 Location
  • 862 reviews 6.5/10 Room
  • 1,013 reviews 9/10 Service
  • 6 reviews 4.8/10 WiFi
  • 449 reviews 8.7/10 Breakfast
  • 399 reviews 7.2/10 Comfort
  • 142 reviews 5.9/10 Cleanliness
  • 10 reviews 1.2/10 Wellness Area

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