ibis Lyon Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 655 reviews

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Description

Hotel extras

  • The ibis is near Bellecour and the UNESCO World Heritage center of Lyon.

  • Private, secure, payable car park - phone booking required.

  • Connecting rooms, also subject to booking.

  • Eco-friendly and sustainable.

  • 24-hour snacks

Our accommodation(s)

Hotel location

ibis Lyon Centre

51, rue de l'université
69007 LYON
France

GPS:45.748682, 4.843029

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  655 reviews

TripAdvisor Rating  4.0/5  342 reviews

Excellent staff and a great hotel

Customer review rating 5.0/5

James D. Business - Confirmed reviews ALL

Everything was well organised and the staff were knowledgable and friendly. Vincent (on nights at the time of our visit) has an excellent grasp of English.

Dear James D., thank you for your kind words. We are delighted to hear that you enjoyed our excellent staff and well-organised hotel. We appreciate your recognition of Vincent's exceptional service. Looking forward to welcoming you back soon. Goodbye, ibis Lyon Centre.

Comfortable

Customer review rating 4.0/5

Kriz Business - Confirmed reviews ALL

I chose the wrong location for my stay. The area is very busy and difficult to drive to. The car park is very useful. I had a large hire car so they put me in the yard behind the hotel which mad parking much easier.

Dear Kriz, thank you for your positive review. We are glad to hear that you found our hotel comfortable. We understand the challenges with the busy area and are pleased that our car park was useful for your large hire car. We hope to welcome you back soon. Best regards, ibis Lyon Centre.

It’s Okay

Customer review rating 3.0/5

John S. N. Couples - Confirmed reviews ALL

The location was okay, but the service was poor. I’ve had hundreds of hotel stays & many IBIS stays & the staff here was easily the worst I’ve ever encountered.

Dear John S. N., we apologize for the disappointing service you experienced during your stay. Your feedback is valuable, and we will address this with our team to ensure a better experience for all guests. Thank you for choosing ibis Lyon Centre. Kind regards, ibis Lyon Centre.

Good location

Customer review rating 3.5/5

Ricardo P. Business - Confirmed reviews ALL

Great location, friendly, clean rooms. One of the better Ibis I stayed at. However the room rate was way to high.

Dear Ricardo P., Thank you for your feedback. We are delighted you enjoyed our location, cleanliness, and service. We appreciate your input on room rates and will take it into consideration. We hope to welcome you back soon. Best regards, ibis Lyon Centre

Nice place

Customer review rating 4.0/5

Carolina Couples - Confirmed reviews ALL

Location is good and you get the value proposition from an Ibis … good quality, clean and small bedroom. Friendly staff

Dear Carolina, Thank you for your positive review! We are delighted to hear that you enjoyed our convenient location and the value proposition we offer. Our team always strives to provide a clean and friendly environment. We look forward to welcoming you back soon. Best regards, ibis Lyon Centre

In partnership with TripAdvisor

Other web-users rate our hotel

  • 183 reviews 8.7/10 Location
  • 318 reviews 6.3/10 Room
  • 328 reviews 8.9/10 Service
  • 138 reviews 8.2/10 Breakfast
  • 131 reviews 7.7/10 Cleanliness
  • 55 reviews 4.2/10 Value
  • 47 reviews 3.4/10 Amenities
  • 45 reviews 4.7/10 Food

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