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Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz 4 stars

Customer review rating 4.2/5 4,820 reviews

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Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz
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+ 25 Services

Hotel extras

  • Hotel-restaurant in the heart of a wooded park spanning 24.7 acres (10 hectares)

  • Institute of balneotherapy (massages...) and spa (for the airways...)

  • Nuxe Spa access included until 22:00 (from 16 years)

  • +7535 sq. ft. (700 m²) of space for all your events

  • Hotel is certified AllSafe. Hotel near the beaches of Bourget Lake

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Beauty salonPaying
Leisure and activities
  • Swimming pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
  • GolfPaying
  • Beach and water sports
  • Other sports activities
  • Skiing
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 16 meeting room(s)
  • Copy/print service availablePaying
Information message

Hotel location

Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz

111 avenue de marlioz
CS 50146
73100 aix les bains
france

Tel: +33479617979

Fax: (+33)4/79617900

Check-in from 15h00

Check out up to 12h00

  • PLAGE DU BOURGET :  1 Rond-Point des Thermes

  • By plane

    ANNECY At 35km / 21.75 miles

  • By plane

    CHAMBERY AIRPORT At 7km / 4.35 miles

  • By plane

    CHAMBÉRY-VOGLANS At 10km / 6.21 miles

  • By plane

    GENEVA COINTRIN At 80km / 49.71 miles

  • By plane

    GENÈVE COINTRIN At 80km / 49.71 miles

  • By plane

    LYON ST EXUPERY AIRPORT At 95km / 59.04 miles

  • By plane

    LYON ST EXUPÉRY At 90km / 55.92 miles

  • By helicopter

    CHAMBERY AIX LES BAINS At 7km / 4.35 miles

  • By helicopter

    DOMAINE D AIX MARLIOZ At 0.1km / 0.06 miles

  • By car

    ANNECY At 35km / 21.75 miles

  • By car

    CHAMBERY At 15km / 9.32 miles

  • By car

    GRENOBLE At 75km / 46.61 miles

  • By train

    AIX LES BAINS LE REVARD At 1.5km / 0.93 miles

  • By train

    AIX-LES-BAINS At 1.5km / 0.93 miles

GPS :45.675564, 5.909185

Our accommodation(s)

The hotel has 60 rooms with two comfort levels to meet your needs: Classic and Privilege. Extra beds or connecting rooms are available on request at the time of reservation. All rooms have a balcony overlooking the Marlioz estate park in Aix-les-Bains.

Classic room with a double bed and terrace

  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Views: Mountain view, Park view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege room with a double bed and terrace

  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Views: Mountain view, Park view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic room with 2 single beds and a terrace

  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Views: Park view, Mountain view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic room with a double bed, sofa and terrace

  • Max. number of persons: 4
  • Area: From 25 m² / 269 sq ft
  • Views: Park view, Mountain view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

Restaurant Biõz

Type of cuisine: French

Our Chef has created bistro-style cuisine, inventive and refined, fresh gourmet dishes showcasing local products. Cheerfulness, generosity and pleasure for business lunch, romantic dinner or family brunch

Menu (PDF)

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Bar Flõ, le plaisir de partager

Non contractual photo

Depending on time of day, choose a delicious tea, Barista café, healthy drink, glass of wine or a signature cocktail. Snacks: homemade pastries, deli meats and local cheeses. In the evening: Tapas!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 330 m²

  • Maximum capacity: 310 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,820 reviews

One of the nicest Mercure we've been to

Customer review rating 4.0/5

Jess Couples - 20/10/2020 Confirmed reviews ALL

New and modern. Spacious room. Friendly staff. Good food. Nice spa. One of the best Mercure hotels we've been to.

Customer review rating 2.5/5

S. Families - 10/09/2020 Confirmed reviews ALL

Hello, I booked my stay by phone, and I was informed by two women and then Mr Youness from the Mercure hotel that you have spa facilities as following: Sauna, hammam, swimming pool and Jacuzzi. He told me that me and my husband can use everything, but our children are not accepted in spa. His message was so clear and I finally paid my stay for 4 nights. What was my surprise when I have discovered that sauna doesn't exist in hotel, hammam is closed with covid. I suppose that you miss some professionalism by giving wrong in formation. With my best regards jola

perfect

Customer review rating 5.0/5

C. Business - 19/11/2019 Confirmed reviews ALL

One night with diner at the bar

Monsieur C, Nous avons été ravis de vous accueillir chez nous pour votre récent séjour chez nous. Nous vous remercions pour les bonnes notes que vous avez attribués à chacun des aspects de votre séjour et sommes heureux de savoir que celui-ci fut agréable. Nous espérons vous revoir prochainement et restons à votre disposition. Bien à vous, L’équipe du Domaine de Marlioz – Aix-les-Bains

Adequate place to sleep but not Luxury Spa Hotel quality.

Customer review rating 2.0/5

Ms. F. Business - 15/11/2019 Confirmed reviews ALL

First night a holiday, restaurant was closed. Was not notified of this and would think for a holiday and travelers the hotel restaurant at least be open to serve food. Front desk mediocre, gave the wrong room number when checking in and room smelled like cigarettes and urine from the stains in the toilet. Mentioned this to front desk, no offer for another room. Told my coworkers next day what I thought of the hotel. Second day restaurant open, but did not want to serve us, said it was too busy and less than 25% of the tables were occupied. Finally got to eat dinner, that was very good. The Spa was unkempt and disarray from the holiday, went in alone with no service and no one in sight. Accidentally left my glasses at 10PM when I left, was the only person there. Next morning went back 7AM and no glasses. Finally after getting very upset Front Desk presented my glasses, but the night desk failed to inform Staff where they were. No Hotel safe, No notes from the night before, No indication a missing pair of glasses were found, which caused issues. It is a tired, worn hotel. Overall was disappointed. Best part of the hotel was the food and location. Thank you

Perfect stayover

Customer review rating 5.0/5

Beat K. Couples - 11/10/2019 Confirmed reviews ALL

It was rainy and unpleasant weather. But the welcome was nice, our pillow, coffee and toothpaste wishes were instantly fulfilled. All good and very good value for money with a good front office and restaurant team. Thank you

Dear BEAT K., We very much appreciate your comments regarding your stay at the Mercure Aix-les-Bains Domaine de Marlioz - Hôtel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L’équipe du Domaine de Marlioz – Aix-les-Bains

Good for a business stop

Customer review rating 4.5/5

Anonymous Couples - 05/10/2019 Confirmed reviews ALL

Great welcome, clean and spacey room, extremely quite, good breakfast ... just what you need and expect

Dear ANTHONY W., We very much appreciate your comments regarding your stay at the Mercure Aix-les-Bains Domaine de Marlioz - Hôtel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L’équipe du Domaine de Marlioz – Aix-les-Bains

Mr

Customer review rating 4.5/5

Peter Couples - 22/09/2019 Confirmed reviews ALL

Very good

Dear PETER B., We very much appreciate your comments regarding your stay at the Mercure Aix-les-Bains Domaine de Marlioz - Hôtel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L’équipe du Domaine de Marlioz – Aix-les-Bains

Perfect

Customer review rating 4.0/5

Tony Couples - 19/08/2019 Confirmed reviews ALL

Lovely stay. Quiet and peaceful. Just what we needed

Dear ANTHONY J., We very much appreciate your comments regarding your stay at the Mercure Aix-les-Bains Domaine de Marlioz - Hôtel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L’équipe du Domaine de Marlioz– Aix-les-Bains.
Customer review rating 5.0/5

C. C. X. Business - 26/07/2019 Confirmed reviews ALL

experienced people, professionalism, welcoming

Dear CHRISTIAN X. C., We very much appreciate your comments regarding your stay at the Mercure Aix-les-Bains Domaine de Marlioz - Hôtel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L’équipe du Domaine de Marlioz – Aix-les-Bains

Very comfortable hotel in beautiful surroundings

Customer review rating 3.5/5

Peter D. Couples - 02/07/2019 Confirmed reviews ALL

We enjoyed the location and overall comfort. We were disappointed that cups and glasses were not provided in our room. Paper cups and plastic glasses are not consistent with what I expect to be provided in a 4 star hotel. The Minibar fridge had no contents and was almost useless in cooling drinks. The terrace was dirty - not swept and had bird droppings that had been there for a long time. The carpet in the bedroom was badly stained.

Dear PETER D., Thank you for taking the time to tell us about your experience at the Mercure Aix-les-Bains Domaine de Marlioz - Hôtel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, L'équipe du Domaine de Marlioz – Aix-les-Bains

Disappointing approach to the hotel. It looked extremely shabby from the outside, but inside it was OK.

Customer review rating 3.5/5

Barrie H. Couples - 30/06/2019 Confirmed reviews ALL

Staff at reception were very good indeed. The room was large; as was the bed, which was very comfortable. The bathroom and toilet need knocking together to create more space, and also need updating. The bedroom was well equipped, including a small fridge which was very useful. We didn't use the public areas so can't comment. Free car parking was important to us. An acceptable walk into town and the lake front. We had a rear room, so it was very quiet. We used the balcony a lot, even though we were east facing and didn't have the evening sun.

Dear BARRIE H., We very much appreciate your comments regarding your stay at the Mercure Aix-les-Bains Domaine de Marlioz - Hôtel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L’équipe du Domaine de Marlioz – Aix-les-Bains

Very comfortable

Customer review rating 4.0/5

Anonymous Business - 28/06/2019 Confirmed reviews ALL

Once again, a very comfortable stay, pleasant staff and a nice meal in the restaurant on the one evening.

Dear CHRIS Y., We very much appreciate your comments regarding your stay at the Mercure Aix-les-Bains Domaine de Marlioz - Hôtel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L’équipe du Domaine de Marlioz – Aix-les-Bains

As I expected

Customer review rating 3.5/5

Kilian B. Business - 21/05/2019 Confirmed reviews ALL

It was alright but I found it quiet old regarding the price and the facilities.

Far from a 4 stars standard

Customer review rating 2.5/5

Françoise Families - 14/05/2019 Confirmed reviews ALL

Below average

Dear FRANCOISE V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Aix-les-Bains Domaine de Marlioz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, L’équipe du Domaine de Marlioz – Aix-les-Bains

Excellent

Customer review rating 5.0/5

Dr. P. R. Friends - 08/05/2019 Confirmed reviews ALL

Very pleased. Very good chef!!

Dear PETER R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-les-Bains Domaine de Marlioz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L’équipe du Domaine de Marlioz – Aix-les-Bains

Disappointing

Customer review rating 2.5/5

Swiss C. Solo - 26/04/2019 Confirmed reviews ALL

No food available out of lunch and dinner time except one chicken snack. No welcome box (fruits, etc...) as mentionned on internet. Spa is small and crowded. The walls, carpets, lifts are not nice looking, and deteriorated.

Dear NIDA K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Aix-les-Bains Domaine de Marlioz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, L’équipe du Domaine de Marlioz – Aix-les-Bains

confortable

Customer review rating 5.0/5

Ahmed Business - 18/04/2019 Confirmed reviews ALL

wonderful

Dear AHMED MR R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-les-Bains Domaine de Marlioz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'équipe du Domaine de Marlioz – Aix-les-Bains

Disappointing

Customer review rating 2.5/5

Lisa J. Business - 27/03/2019 Confirmed reviews ALL

The welcome was not at all friendly, the bed was very uncomfortable, the bathroom was arranged very awkwardly. I told the staff that the bed was broken and very uncomfortable and they just shrugged - there was no offer of anything to compensate this.

Dear LISA HAMILTON-J., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Aix-les-Bains Domaine de Marlioz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, L'équipe du Domaine de Marlioz – Aix-les-Bains

Good restaurant, mildew in shower

Customer review rating 3.5/5

Verena Business - 24/03/2019 Confirmed reviews ALL

Friendly service, good location, good quality of mattress and bed. Nice size of room and bathroom, only issue was with presence of mildew in the shower.

Dear Verena S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-les-Bains Domaine de Marlioz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L’équipe du Domaine de Marlioz – Aix-les-Bains

Unimpressive

Customer review rating 2.5/5

Anonymous Couples - 17/03/2019 Confirmed reviews ALL

The hotel is not in a convenient location. It is very dated, walls, beds, elevator, restaurant. Not sure how areas are granted but this surely does not feel like a 4 star hotel.

Dear LUCIAN V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Aix-les-Bains Domaine de Marlioz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, L'équipe du Domaine de Marlioz – Aix-les-Bains

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