Mercure Aix-les-Bains Domaine de Marlioz - Hotel & spa 4 stars

Customer review rating (ALL Rating) 4.5/5 1,082 reviews

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Mercure Aix-les-Bains Domaine de Marlioz - Hotel & spa - Image 1
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Mercure Aix-les-Bains Domaine de Marlioz - Hotel & spa - Image 4
111 avenue de marlioz, CS 50146, 73100 AIX LES BAINS, France

Description

Hotel extras

  • Hotel-restaurant in the heart of a 25-acre wooded park

  • Thermal baths of Domaine de Marlioz

  • The Bains des Alpes: 3 spaces: Aquatic area, NUXE Spa and balneotherapy for ages 16 and over

  • 720 m² of event space for all your events

  • Hotel near the beaches of Lake Bourget

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Privilege room with a double bed, a terrace and spa access

Photo out of - Privilege room with a double bed, a terrace and spa access

Luxurious room with upscale bed, Nespresso machine, fast WIFI, private terrace, mini-bar with free drinks, Bons&Vivants perk. 2 hrs at the spa incl., bathrobes and slippers provided for total relaxation.

  • Views:

    Mountain view or Park view

  • Most of the accommodation:

    Terrace

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Trouser press
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome gift
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x Double bed(s)
  • Views: Mountain view or Park view
  • Most of the accommodation: Terrace
See availabilities

Spacious room at Marlioz Estate park in Aix-les-Bains: A/C, quality bedding, tea/coffee-making facilities, fiber WIFI, mini-bar, safe, shower or tub. Two free hours at Bains des Alpes, bathrobes provided.

  • Views:

    Mountain view or Park view

  • Most of the accommodation:

    Terrace

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Trouser press
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Large Family Room on the Marlioz Estate in Aix-les-Bains: A/C, upscale bedding, tea/coffee facilities, fiber WIFI, mini-bar, safe, shower or tub. 2 free hrs at Bains des Alpes NUXE Spa, b.robes provided.

  • Views:

    Mountain view or Park view

  • Most of the accommodation:

    Terrace

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Trouser press
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Spacious PRM room at Marlioz Estate park in Aix-les-Bains: A/C, quality bedding, tea/coffee, fiber-optic WIFI, mini-bar, safe, shower or tub. Two free hours at the spa from July 1, bathrobes provided.

  • Most of the accommodation:

    Terrace

Max. number of persons
2
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room
  • 36” wide route to both sides of bed (in room with one bed)

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Trouser press
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Doorways provide 32” clear width
  • Lever door hardware
  • Drapery controls no higher than 48” with loop ends
  • Thermostat no higher than 48” above floor
  • Light switches no higher than 48” above floor
  • At least one closet rod no higher than 48” above floor
  • Safe shelf and controls 15”-48” above floor
  • Built in visual fire alarm
  • Phone within 4 ft. of outlet

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mercure Aix-les-Bains Domaine de Marlioz - Hotel & spa

111 avenue de marlioz, CS 50146
73100 AIX LES BAINS
France

GPS:45.675564, 5.909185

Telephone
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 60 rooms
  • 3 rooms for people with reduced mobility
  • 5 family rooms
  • 4 connecting rooms
  • 60 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Entertainment

  • Pool Table

Lounge

  • Executive Lounge
  • Waiting area or lounge
  • Executive Lounge Additional charge
  • Waiting area or lounge Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Pets

Pets allowed Additional charge

Catering

3 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Express Additional charge
  • Children
  • Room service Additional charge

Business

15 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Board games available
  • Green area
  • Tourist guide for families
  • Baby bed
  • Children''s TV Channels

Well-being

Ibis Styles out.pool 100m

  • Outside
  • Nearby

Bains des Alpes Ext. Pool

  • Outside
  • On site

Les Bains des Alpes indoor pool

  • Covered
  • On site

Fitness Trail in the Park

  • On site

Fitness at Les Bains des Alpes

  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • On site

Kayaking Additional charge

  • Nearby

Gym

  • On site

Tennis Additional charge

  • Nearby

Snorkelling/Scuba diving center Additional charge

  • Nearby

Football Additional charge

  • Nearby

Boat excursions Additional charge

  • Nearby

Pedal boat Additional charge

  • Nearby

Wind surfing facilities Additional charge

  • Nearby

Basketball court Additional charge

  • Nearby

Athletics stadium Additional charge

  • Nearby

Bowling Additional charge

  • Nearby

Miniature golf Additional charge

  • Nearby

Horseback riding Additional charge

  • Nearby

Scuba diving Additional charge

  • Nearby

Cross country skiing Additional charge

  • Nearby

Sailing Additional charge

  • Nearby

Golf Additional charge

  • Nearby
  • Golf course 18 holes

Bodybuilding equipment/Gym Additional charge

  • Nearby

Water-skiing Additional charge

  • Nearby

Jogging track Additional charge

  • Nearby

Downhill skiing Additional charge

  • Nearby

Gym Additional charge

  • Nearby
  • On site
  • Enclosed outdoor parking
  • Private
  • 250 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 0 m / 0 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Electric car recharging units 3,7 kVA
  • Electric car recharging units 7 kVA
  • Electric car recharging units 11 kVA
  • Electric car recharging units 22 kVA

Vehicles

  • Motorcycle places
  • Truck parking
  • Bus parking

Security

  • Well-lit parking
  • Parking with security service
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking
Book

La Guinguette du Séquoia: Food Truck, Bar ...

Currently unavailable

Photo out of - La Guinguette du Séquoia: Food Truck, Bar ...

Currently unavailable

Guinguette du Séquoia awaits you this summer at Domaine de Marlioz Park: bar, food truck, mountain view. Concerts, one-man shows and quiz nights. Enjoy this festive, friendly place with family or friends.

Cooking style
Burger Grill
Chef name
Ibrahim Sambake
Capacity
50
Accessibility
Accessible service
111 avenue de marlioz, CS 50146, 73100 Aix Les Bains, France
Telephone +33 4 79 61 79 10
Menu PDF
Cocktail menu PDF
Find out more and book

Exceptional closings

  • From to

Other informations

Services

  • Wheelchair access
  • Pet allowed
  • Non Smoking Area
  • Terrace
  • Exceptional View
  • Thematic parties and animation
  • Takeaway Meals
  • Musical Entertainment
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Voss Sparkling

Accommodate food

  • Children menu
  • Vegetarian menu

Guinguette du Séquoia awaits you this summer at Domaine de Marlioz Park: bar, food truck, mountain view. Concerts, one-man shows and quiz nights. Enjoy this festive, friendly place with family or friends.

Book

The Flõ bar offers a selection of tapas, solo or shared platters... To be enjoyed indoors or on the terrace.

Bar of the Guinguette du Séquoia

Currently unavailable

Photo out of - Bar of the Guinguette du Séquoia

Currently unavailable

Party and relax at Guinguette du Séquoia in Domaine de Marlioz Park, under a giant sequoia, with a mountain view: concerts, one-man shows, petanque, table tennis, badminton, a friendly, summery ambience.

Bar Type
BAR
Telephone +33 4 79 61 79 79

Exceptional closings

  • From to

Other informations

Services

  • Pet allowed
  • Smoking Area
  • Musical Entertainment

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks

Party and relax at Guinguette du Séquoia in Domaine de Marlioz Park, under a giant sequoia, with a mountain view: concerts, one-man shows, petanque, table tennis, badminton, a friendly, summery ambience.

From our gourmet buffets to express breakfast, enjoy local flavors for every taste. Savor a unique morning experience in your room or on the terrace. Discover options tailored to your every preference.

The Domaine de Marlioz consists of 3 pools: Heated outdoor pool near ibis Styles, available for guests from May until the end of October. Les Bains des Alpes - Nuxe Spa: one indoor and outdoor pool available for guests aged 16 and over (2 hours free)

Fitness center with bikes, mats, weights, pull-up bar etc, and a view of nature. Enjoy Domaine de Marlioz's fitness trail: 12 stations for stretching, abs, jumps and energy in the park.

Explore the Alpine baths: three distinct wellness areas: Aquatic area (2 hours included), balneotherapy and NUXE. The aquatic area includes: Indoor and outdoor pools, solarium, hammam and outdoor sauna with views of nature and the mountains.

Host your most memorable event in a natural setting with stunning mountain views... For this day, often called the most beautiful of a life, Domaine de Marlioz offers an exclusive, romantic and exquisite setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,082 reviews

Customer review rating 2.0/5

Nemanja A. Families - Confirmed reviews ALL

Dear Mr. A., Thank you for taking the time to share such detailed feedback following your stay at Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa. We are sincerely sorry that your experience did not meet your expectations, particularly regarding the condition of some of our facilities and your experience in the spa and fitness areas. We understand how these issues can affect the comfort and relaxation expected during a stay, and we appreciate you bringing them to our attention. Please be assured that your comments will be shared with the relevant teams so that your feedback can be taken into consideration. Above all, we would like to warmly thank you for your kind words about our staff. Knowing that you found our team helpful, attentive and committed despite the difficulties you encountered means a great deal to us. We will be sure to share your message with them, as this recognition is a real encouragement and reflects the dedication they show every day. Thank you again for acknowledging their efforts and for giving us the opportunity to better understand your experience. We regret that your stay was disappointing and hope to have the opportunity to offer you a more enjoyable experience in the future. Kind regards, Lexane – Front Office Manager, Mercure Hotel

Customer review rating 5.0/5

Nicola H. Couples - Confirmed reviews ALL

Dear Mrs H., Thank you very much for your lovely feedback. We are delighted to know that you enjoyed a relaxing stay at Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa. We are especially pleased that you appreciated having a balcony with a view — the perfect setting to slow down and enjoy the peaceful surroundings of our estate. It is also wonderful to hear that you enjoyed your dinner and time at the bar. We would be delighted to welcome you back for another relaxing stay in Aix-les-Bains. Kind regards, Lexane – Front Office Manager, Mercure Hotel

Customer review rating 3.5/5

Elizabeth L. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Lucy A. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Gregory H. Couples - Confirmed reviews ALL

Dear Mr. A., Thank you for taking the time to share such detailed feedback following your stay at Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa. We are sincerely sorry that your experience did not meet your expectations, particularly regarding the condition of some of our facilities and your experience in the spa and fitness areas. We understand how these issues can affect the comfort and relaxation expected during a stay, and we appreciate you bringing them to our attention. Please be assured that your comments will be shared with the relevant teams so that your feedback can be taken into consideration. Above all, we would like to warmly thank you for your kind words about our staff. Knowing that you found our team helpful, attentive and committed despite the difficulties you encountered means a great deal to us. We will be sure to share your message with them, as this recognition is a real encouragement and reflects the dedication they show every day. Thank you again for acknowledging their efforts and for giving us the opportunity to better understand your experience. We regret that your stay was disappointing and hope to have the opportunity to offer you a more enjoyable experience in the future. Kind regards, Lexane – Front Office Manager, Mercure Hotel

Customer review rating 5.0/5

Nicola H. Couples - Confirmed reviews ALL

Lovely to have a balcony with views

Dear Mrs H., Thank you very much for your lovely feedback. We are delighted to know that you enjoyed a relaxing stay at Mercure Aix-les-Bains Domaine de Marlioz Hôtel & Spa. We are especially pleased that you appreciated having a balcony with a view — the perfect setting to slow down and enjoy the peaceful surroundings of our estate. It is also wonderful to hear that you enjoyed your dinner and time at the bar. We would be delighted to welcome you back for another relaxing stay in Aix-les-Bains. Kind regards, Lexane – Front Office Manager, Mercure Hotel

Customer review rating 3.5/5

Elizabeth L. Couples - Confirmed reviews ALL

The first room had a faulty air conditioning unit. We changed to another room which was much better. Disappointing though, that it had paper cups for tea/coffee. Not the level of a privilege room. Fridge was not very cold.

Customer review rating 3.5/5

Lucy A. Couples - Confirmed reviews ALL

We had hoped to have an evening meal in the restaurant Saturday night but was told it wasn't open that night. Also a bit surprised that clients have to walk to the next hotel to use their swimming pool. However, because I couldn't be bothered to walk I did use the spa facility which was lovely.

Customer review rating 4.5/5

Gregory H. Couples - Confirmed reviews ALL

Staff really friendly and helpful which made our stay very enjoyable

Customer review rating 4.5/5

Florence S. Families - Confirmed reviews ALL

Over all great and friendly personnel, clean hototel rooms even if it still has outdated carpets in hotel and room.

Customer review rating 2.0/5

Jession M. Couples - Confirmed reviews ALL

The bed in our room (307) was simply appalling. Hard as a plank. Maybe you have better mattresses in other rooms and we drew the short straw, but it was unacceptable. The room was at least large and clean. Good strong shower.

Dear Mr. M., Thank you for taking the time to share your feedback following your stay with us. We are pleased to know that you appreciated the spaciousness and cleanliness of your room, as well as the quality of the shower. We are, however, truly sorry that the mattress in room 307 did not provide you with the comfort you expected. We understand how much the quality of the bed can impact the overall experience of a stay, and we will share your comments with our team. We hope to have the opportunity to welcome you again and provide you with a more comfortable experience. Kind regards, Ravier Lexane Front Office Supervisor

Customer review rating 4.5/5

Andrew S. Families - Confirmed reviews ALL

Overall very good for 1 night stay

Dear Mr S., Thank you for your lovely rating of 90/100. We are delighted to hear that you enjoyed your stay with us and found our hotel a good place to stay, even for a short visit. We hope to have the pleasure of welcoming you again on a future stay in Aix-les-Bains! Ravier Lexane Front Office Supervisor

Customer review rating 2.5/5

Celine M. Families - Confirmed reviews ALL

Nice hotel but not good enough for a Mercure. The paint on the doors was damaged. We had to wait 15 minutes for scrambled eggs and when they arrived they were cold. The girl at the reception charged my Amex instead of cancelling the payment. And the worst part : the wonderful usual Mercure mastress overlay was nowhere to be seen. The mastress was way too hard and we woke up with soar backs! Ok stay overall but this hotel did not live up to the experience I usually have at Mercure hotels.

Dear Mrs M., Thank you for taking the time to share your feedback following your family stay at Mercure Aix-les-Bains Domaine de Marlioz. We pay close attention to our guests’ comments, which help us continue to improve the quality of our services and the experience we aim to provide. We regret that your stay did not fully reflect the level of service and attention to detail that we are committed to offering our guests. We sincerely hope to have the opportunity to welcome you again and allow you to experience the standards and hospitality that our guests usually appreciate. Ravier Lexane – Première de Réception

Customer review rating 4.5/5

Sylvain V. Business - Confirmed reviews ALL

Perfect welcoming & excellent Housing

Dear Mr. V., Thank you very much for taking the time to share your feedback following your stay at the Mercure Aix-les-Bains Domaine de Marlioz. We are delighted to read that you enjoyed a comfortable stay and that our welcome and the quality of your accommodation contributed positively to your experience. Your kind words are a great encouragement for our teams, who strive every day to provide attentive and professional service to each guest. We are also pleased that our hotel met your expectations during your business stay. We hope to have the pleasure of welcoming you again soon, whether for another professional visit or a relaxing getaway in Aix-les-Bains. Ravier Lexane First Reception Supervisor

Customer review rating 4.0/5

Francois E. Couples - Confirmed reviews ALL

Correct

Cher Monsieur E., Nous vous remercions d'avoir pris le temps de partager votre retour à la suite de votre séjour au Mercure Aix-les-Bains Domaine de Marlioz. Nous sommes heureux que vous ayez apprécié le confort de votre chambre ainsi que sa propreté. Au plaisir de vous accueillir de nouveau prochainement pour un séjour encore plus agréable. Ravier Lexane Première de Réception

Customer review rating 5.0/5

Gianmarco G. F. Families - Confirmed reviews ALL

The hotel was close to the station and had great Ammenities. Rooms got cleaned perfectly and all staff was really great and helpful. Also spoke Spanish/english which was great as well. Would stay at the hotel again! Thank you!

Bonjour Monsieur G. F., Un grand merci d'avoir pris le temps de partager votre excellent retour à la suite de votre séjour au Mercure Aix-les-Bains – Domaine de Marlioz. Nous sommes ravis de lire que vous avez pleinement apprécié votre séjour, notamment le confort et la propreté de votre chambre ainsi que la qualité de nos prestations. Votre message met particulièrement en avant la disponibilité et la gentillesse de nos équipes à l’accueil, au restaurant et au bar, que nous ne manquerons pas de remercier. Nous sommes également heureux que la facilité d’échange avec nos équipes, notamment en anglais et en espagnol, ait contribué à rendre votre expérience encore plus agréable. Au plaisir de vous accueillir de nouveau lors d’un prochain séjour à Aix-les-Bains. Bien cordialement, Lexane RAVIER Première de Réception

Customer review rating 5.0/5

Josiane C. Friends - Confirmed reviews ALL

Great facilities. Lovely staff. Fab spa. Location is perfect for hikes around the lake.

Dear Mrs. C., Thank you very much for your wonderful review and perfect score following your stay at Mercure Aix-les-Bains Domaine de Marlioz. We are delighted to read that you enjoyed the peaceful atmosphere of our hotel, the quality of our facilities, and the kindness of our team. It is also a great pleasure to know that you fully appreciated our spa and the ideal location for discovering walks around Lake Bourget. Your satisfaction is a real reward for our teams, who work every day to provide a relaxing and enjoyable experience for all our guests. We would be very happy to welcome you again soon for another friends’ getaway in Aix-les-Bains. Kind regards, Lexane RAVIER Première de Réception

Customer review rating 4.5/5

Wilches P. P. Business - Confirmed reviews ALL

Very good hotel, location, breakfast, etc

Chère Madame, Nous vous remercions chaleureusement pour votre excellente note ainsi que pour le temps consacré à partager votre expérience suite à votre séjour au Mercure Aix-les-Bains Domaine de Marlioz. Nous sommes ravis que vous ayez apprécié le confort de notre établissement, son emplacement ainsi que la qualité du petit-déjeuner et l’attention portée par nos équipes tout au long de votre séjour professionnel. Au plaisir de vous accueillir de nouveau lors d’un prochain passage à Aix-les-Bains. Lexane RAVIER, Première de réception

Customer review rating 5.0/5

Peter S. Couples - Confirmed reviews ALL

No fuss check in, very friendly and helpful staff, clean well equipped room with a nice balcony & view. Super breakfast. What more could we want?

Dear Mr S., Thank you very much for taking the time to share your feedback following your stay at the Mercure Aix-les-Bains Domaine de Marlioz Hotel & Spa, and for your loyalty as an ALL Classic member. We are delighted to read that you had such a great experience and particularly appreciated the smooth check-in, the friendliness and helpfulness of our team, the comfort and cleanliness of your room with its balcony and view, as well as our breakfast offer. Your kind words are a wonderful reward for all our teams, and we will be very pleased to share your positive feedback internally, as it is truly motivating for everyone. We hope to have the pleasure of welcoming you back very soon for another enjoyable stay in Aix-les-Bains. Kind regards, RAVIER Lexane, Front Desk Manager

Customer review rating 3.5/5

Thibodeau R. Business - Confirmed reviews ALL

While overall a pleasant stay, I was in room 102, with the head of my bed located against the wall of a "Private" staff room / elevator lobby. In the early ours of the morning, I was frequently awoken by a door loudly closing, which was rather unpleasant.

Bonjour, Merci d’avoir pris le temps de partager votre retour suite à votre séjour au Mercure Aix-les-Bains Domaine de Marlioz. Nous sommes ravis que vous ayez globalement apprécié votre séjour, mais nous sommes sincèrement désolés pour la gêne occasionnée par le bruit de la porte à proximité de votre chambre. Votre remarque a bien été transmise à nos équipes techniques afin d’y remédier rapidement et d’améliorer le confort de nos clients. Nous espérons avoir le plaisir de vous accueillir de nouveau à Aix-les-Bains dans des conditions optimales. L'équipe Mercure

Customer review rating 5.0/5

Yvon P. Couples - Confirmed reviews ALL

Formidable.

Bonjour, Nous vous remercions sincèrement pour votre excellente note de 100/100 et pour ce retour très encourageant suite à votre séjour au Mercure Aix-les-Bains Domaine de Marlioz. Nous sommes ravis que vous ayez apprécié notre hôtel, son emplacement privilégié au cœur du parc du Domaine de Marlioz à Aix-les-Bains, ainsi que la qualité de notre petit-déjeuner composé notamment de produits locaux. Votre commentaire concernant l’amabilité et l’attention de notre équipe nous touche particulièrement et sera partagé avec l’ensemble de nos collaborateurs. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement au Mercure Aix-les-Bains Domaine de Marlioz. L'équipe Mercure

Customer review rating 4.5/5

Jack P. Business - Confirmed reviews ALL

Well located, good breakfast, large clean room

Bonjour, Nous vous remercions d’avoir partagé votre expérience suite à votre séjour au Mercure Aix-les-Bains Domaine de Marlioz. Nous sommes ravis de lire que vous avez apprécié l’emplacement de l’hôtel à Aix-les-Bains, la qualité de notre petit-déjeuner, ainsi que le confort et la propreté de votre chambre. Ces retours sont très encourageants pour nos équipes qui travaillent chaque jour afin d’offrir la meilleure expérience possible à nos clients. Au plaisir de vous accueillir de nouveau prochainement au Mercure Aix-les-Bains Domaine de Marlioz. L'équipe Mercure

Customer review rating 2.5/5

David R. Families - Confirmed reviews ALL

This hotel has real potential and clearly knows its target audience—just be aware that audience isn’t families with children. To be fair, the property is upfront about its policies. The spa explicitly states no under-16s, which is reasonable enough. But the family-unfriendly vibe extends beyond just the spa. The atmosphere throughout feels geared toward couples and business travelers, and families will likely feel out of place. The breakfast is serviceable but uninspiring. It’s fine for a quick bite before heading out, but don’t expect anything memorable. The main issue is the lack of variety—the same selection every single day becomes tedious quickly, especially on longer stays. A bit more rotation or creativity would go a long way. The hotel itself has good facilities and the location works well, so if you’re traveling without kids, you might have a perfectly pleasant stay. But families should probably look elsewhere unless you’re happy working around the limitations.​​​​​​​​​​​​​​​​

Bonjour, Merci pour votre retour. Nous sommes ravis que vous ayez apprécié l’emplacement et les installations de l’hôtel. Nous accueillons les familles et proposons des activités pour les enfants, comme la chasse au trésor en été, les chasses aux œufs géantes à Pâques et notre grand parc. Nous nous efforçons d’être le plus transparents possible sur notre ambiance et nos services afin que chacun profite pleinement de son séjour. L'équipe Mercure

Customer review rating 3.5/5

Isabelle C. Solo - Confirmed reviews ALL

Really nice hotel. The only issue was the room phone ringing every 30 minutes starting at 4:58 AM on the second night. No alarm had been set on our end, so this was quite puzzling — and an unpleasant way to wake up…

Other web-users rate our hotel

  • 204 reviews 9.4/10 Location
  • 471 reviews 7.5/10 Room
  • 476 reviews 8.2/10 Service
  • 5 reviews 3.8/10 WiFi
  • 311 reviews 7.7/10 Comfort
  • 277 reviews 8/10 Wellness Area
  • 207 reviews 8.4/10 Breakfast
  • 118 reviews 7.3/10 Cleanliness

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