Mercure Chambery Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,224 reviews

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Mercure Chambery Centre Hotel - Image 1
Mercure Chambery Centre Hotel - Image 2
Mercure Chambery Centre Hotel - Image 3
Mercure Chambery Centre Hotel - Image 4
183 Place de la Gare, 73000 CHAMBERY, France

Description

Hotel extras

  • We are located opposite Chambéry-Challes Les Eaux train station

  • Co-working space by LE TISSOIR with unlimited fiber WIFI connection

  • Private, underground car park

  • Rooms under renovation

  • Modern and warm seminar rooms

Our accommodation(s)

Hotel location

Mercure Chambery Centre Hotel

183 Place de la Gare
73000 CHAMBERY
France

GPS:45.570847, 5.919596

Telephone
Fax +33 4 79 62 10 23

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE 183

Relax in the evening over a drink or soft drink in our cozy hotel bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,224 reviews

TripAdvisor Rating  3.8/5  753 reviews

Customer review rating 3.5/5

Janice F. Friends - Confirmed reviews ALL

Fast check in. Clean room. The car park is a nightmare. The spaces are too small for two cars. My husband had to climb in through the top of the door to get into the car because other car in bay parked too close. To pay €16 for this inconvenience is not good.

Dear Guest, Thank you for your comment. We are pleased that you enjoyed the quick check-in and the cleanliness of your room. We sincerely apologize for the inconvenience you encountered with the car park. We fully understand how uncomfortable and frustrating this situation must have been, especially when access to your vehicle was difficult. Please allow us to clarify that our car park is part of a shared co-owned property, which unfortunately means that we have no control over the size or layout of the parking spaces. That being said, we are truly sorry that this negatively affected your stay. We hope to have the opportunity to welcome you again under better circumstances. Best Regards, Reception

Customer review rating 4.5/5

Mohamed A. T. Solo - Confirmed reviews ALL

It is always delightful to stay at the Mercure Chambery Centre hotel. Great staff and very nice rooms. Also, very conveniently located near the train stations and all other commodities (restaurants, etc...).

Hello, Thank you for taking the time to share your experience with us! It is always a pleasure welcoming you to our hotel :) See you very soon ! Sara DHARSMA Front Office Manager

Customer review rating 5.0/5

Christine H. Couples - Confirmed reviews ALL

the receptionist was very pleasant. Our room clean, comfortable and quiet. We ennoyed the breakfast.

Hello, Thank you for taking the time to share your experience with us! It was a pleasure welcoming you to our hotel, and we hope to have the opportunity to host you again very soon. Sara DHARSMA Front Office Manager

Customer review rating 4.5/5

Pierluigi L. Business - Confirmed reviews ALL

I use to stop this hotel during my trip from Italy to France i always appreciate how staff are professional, supportive and attentive to Customer needs , they never forget to upgrade when available and to give me a special gift as for my membership status , rooms are superb (bed is one of more comf i have found , room temp easy to adjust , possibly only parking should have to be refurbished / updated

Hello, Thank you so much for your kind words and for choosing to stay with us during your travels between Italy and France. We are delighted to hear that our team’s professionalism, attentiveness, and dedication to your needs made your stays enjoyable. It’s wonderful to know that you appreciate the room comfort, the bed, and the small touches linked to your membership status. Regarding the parking, as it is part of a shared property, we unfortunately do not have direct control over it. However, we regularly communicate any concerns and feedback to the building management to ensure improvements are considered. Your loyalty and continued support mean a great deal to us, and we look forward to welcoming you back on your next trip. Warm regards, Sara DHARSMA Front Office Manager

Customer review rating 3.5/5

Anthony L. Couples - Confirmed reviews ALL

We've stayed at this Mercure several times, love the location and the comfort overall but this time we felt that the bathroom (our room was 306) wasn't up to your usual good standard. One of the lights wasn't working so it was dark, the shower height couldn't be adjusted and the shower hose was rigid so the shower head was forced to face left making it difficult to use. Generally the room was comfortable but felt a bit "tired" i.e. needed painting to give it a lift.

Dear guest, Thank you very much for your loyalty and for taking the time to share your feedback. We’re pleased to hear that you continue to enjoy our location and the overall comfort of the hotel, and that the room was clean to your satisfaction. We’re sorry to hear about the issues you experienced in the bathroom of room 306. The lighting problem and the shower equipment you mentioned are not in line with our usual standards. Your comments have been passed on to our maintenance team so these points can be checked and corrected. We also take note of your remark about the room feeling a bit “tired”, which is helpful as we plan ongoing maintenance and improvements. We hope to have the pleasure of welcoming you back again soon and providing you with a fully enjoyable stay. Kind regards, Sara Dharsma Front Office Manager

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Other web-users rate our hotel

  • 516 reviews 8.3/10 Location
  • 618 reviews 6.8/10 Room
  • 677 reviews 9/10 Service
  • 293 reviews 8.7/10 Breakfast
  • 174 reviews 8/10 Cleanliness

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