Mercure Chambery Centre Hotel 4 stars

TripAdvisor rating 4.0/5 611 reviews
Mercure Chambery Centre Hotel
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+ 17 Services
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Room 1

Number of guests
Children's age

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Hotel extras

Beautiful, newly renovated rooms with a secure underground car park, free WIFI and a warm and intimate bar. The Mercure Chambéry Centre team warmly welcomes you to Savoie.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Gift shop/newspaper shop (Nearby)
  • PorterPaying
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request

Hotel location

Mercure Chambery Centre Hotel

183 Place de la Gare
73000
chambery
france

Tel: +33479621011

Fax: (+33)4/79621023

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    CHAMBERY VOGLANS At 10km / 6.21 miles

  • By plane

    GENEVA COINTRIN At 99km / 61.88 miles

  • By plane

    LYON SAINT EXUPERY At 80km / 49.71 miles

  • By train

    CHAMBERY CHALLES LES EAUX At 0.1km / 0.06 miles

  • By train

    CHAMBERY CHALLES LES EAUX At 0.1km / 0.06 miles

GPS :45.570847, 5.919596

Our accommodations

Our spacious rooms are fully soundproofed and air-conditioned. You can choose between a double or twin room, smoking or non-smoking. Mountain views subject to availability.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone

Our restaurants and bars

LE 183

Photo non contractuelle / Strictly non binding

Located right in the heart of the hotel, our cozy bar is perfect for relaxing with a cocktail in the evening in friendly surroundings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Chambery Centre Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,380 reviews

tripadvisor

TripAdvisor Rating 4.0/5

611 reviews

You made living out of suitcases enjoyable.

Customer review rating 4.2/5

Julie Business - 14/01/2020 Confirmed reviews ALL

I arrived planning to stay for four nights, and ultimately stayed eight nights after needing to extend my stay on two different occasions. All the staff was accommodating, and it was possible to stay in my room with no hassle. I was greeted pleasantly as I came and left, and everyone was happy to accommodate my limited French (most speaking to me in English). I have nothing but positive feedback, and would recommend this hotel to anyone. Thanks for such a warm welcome to Chambery!

nice holiday stay in Chambery

Customer review rating 4.2/5

Luc G. Couples - 05/01/2020 Confirmed reviews ALL

nice upgraded room ...`thanks

Satisfied but....

Customer review rating 4.2/5

B. Business - 02/12/2019 Confirmed reviews ALL

Nice hotel with a perfect situation just in front of the station Problem with television

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eliott

Superbe

Customer review rating 4.2/5

Anonymous Couples - 18/11/2019 Confirmed reviews ALL

Easy, great quality. Food was good,as was service. Being close to Gare was a great plus.

Dear nelson g., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chambéry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eliott

Chambery Visit

Customer review rating 4.2/5

Estremoz Friends - 18/11/2019 Confirmed reviews ALL

A nice clean and comfortable hotel located outside the railway station which was very handy as we were travelling around by train. The only down side to the hotel was the cost of the breakfast which we would have liked but not at that price.

Dear Mister T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eliott

Below Average

Customer review rating 4.2/5

Erick M. Business - 12/11/2019 Confirmed reviews ALL

It was Ok in general But no continuous restaurant service and shower layout in my room where a negative to me

Dear Erick M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Chambéry Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eliott

Clean and comfortable

Customer review rating 4.2/5

Anonymous Solo - 10/11/2019 Confirmed reviews ALL

Room was clean and comfortable. Checking was easy and straight forward

Dear aretha l., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chambéry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eliott
Customer review rating 4.2/5

Anonymous Business - 07/11/2019 Confirmed reviews ALL

Very professional and comfortable

Dear Mister V., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eliott

Very friendly staff

Customer review rating 4.2/5

Richard W. Business - 07/10/2019 Confirmed reviews ALL

Conveniently located, quiet rooms, very friendly staff (who actually remember your name!)

Dear Richard W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chambéry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Eliott

it was ok

Customer review rating 4.2/5

Starr D. Couples - 30/09/2019 Confirmed reviews ALL

the room was out of date, a semi-large refrigerator was used as a table and it was filled with; 1 small water bottle. the bed was clean and comfortable. the tv worked without a problem. lighting was also ok. the bathroom had lots of dirt in the corners by the doorway, I could remove it with my sock as I sat on the toilet. unfortunately I saw this first later in the evening, if I had seen it at the beginning I would have gone to the reception with it.

Construction

Customer review rating 4.2/5

Judy Couples - 30/09/2019 Confirmed reviews ALL

Having a construction site outside our window made the experience very unsatisfying. Large hotel...we could have been given a room on other side of hotel.

No improvement

Customer review rating 4.2/5

David Couples - 27/09/2019 Confirmed reviews ALL

I stayed here two years ago and sadly the poor service at breakfast I complained of then has not improved. In the 30 minutes or so I was in the room not once did any of the staff look to see if the hot food needed replenishing, it did because I had had the last of the scrambled eggs! The hotel itself is now looking tired and could do with a general refresh. Our room was dark as it only had a window into the light well, which didn't provide much light. Fortunately we were only there for one night. Good points are the location and the secure underground parking.

A convenient location

Customer review rating 4.2/5

Patricia H. Families - 17/09/2019 Confirmed reviews ALL

The hotel is very conveniently located, however, not very practical if traveling by car. Limited and small parking spaces available. The rooms are standard. Clean but not quite deserving of a 4* rating. Friendly personnel all throughout.

Dear Mrs H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chambéry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Regarding the parking, for your next stay be informed that we have 2 public car parks less than 50m from the hotel do not hesitate to call us before your arrival we would be happy to guide you. Thank you again for sharing your experience, and we hope to see you back soon. Best regards, Sara Receptionnist

Nice and clean

Customer review rating 4.2/5

C.m. Business - 16/09/2019 Confirmed reviews ALL

Nice and clean and central.

Dear SirMoren, We very much appreciate your comments regarding your stay at the Hôtel Mercure Chambéry Centre. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cathy

Very satisfied

Customer review rating 4.2/5

Trevor M. Couples - 15/09/2019 Confirmed reviews ALL

Lovely quiet room. Friendly staff. Secure underground parking a bonus. Hotel is well situated to explore Chambery.

Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Chambéry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cathy

Disappointing

Customer review rating 4.2/5

Jane N. Couples - 15/09/2019 Confirmed reviews ALL

Location excellent for us, right by the station and have stayed several times before. Room is a good size, bed comfortable, lovely fierce hot shower and towels BUT there was a big hole in the bathroom ceiling where a section was missing and we could see the cables - and, worse for us, the air con didn’t work. We didn’t want to change the room for one night so had to have the window open, meaning it was noisy very early next morning. So not a lot of sleep. We don’t eat breakfast so can’t comment. Staff very good at reception.

Dear Mrs N., Thank you for your comments regarding your stay at the Mercure Hotel Chambery Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are truly sorry for this technical incident beyond our control. Thank you again for sharing your experience, we hope to see you back soon. Best regards, Sara Receptionnist

Simple but friendly hotel

Customer review rating 4.2/5

Peter Couples - 01/09/2019 Confirmed reviews ALL

Friendliest staff was very helpful and gave good advice on restaurants and walking tours. Cleanliness can improve (windows, cigarette ends on the roof gutter--> faint smoke-smell in the room- not annoying). Staff quality makes it a 6 otherwise it woud be a 4 or 5.

Good morning Sir, Thank you for taking the time to record your stay. Your comment is important for us because it allows us to improve the quality of our services. We are happy to read that you have appreciated the welcome of all our staff. I will not fail to give them your compliments. We took note of your comment regarding cleanliness. We are sorry that it does not live up to your expectations. Know that we have done the necessary for cigarette butts outside. Looking forward to welcoming you soon. Cathy

First class all round

Customer review rating 4.2/5

Norman H. Couples - 30/08/2019 Confirmed reviews ALL

On arrival the reception was first class, room very functional, overall experience excellent d

Dear Norman H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chambéry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eliott

who cannot deliver laundry in 3 days and then loses it

Customer review rating 4.2/5

Dan Business - 24/08/2019 Confirmed reviews ALL

Other than a pillow and descent beer on tap in reception the rest was a disappointment.

Customer review rating 4.2/5

The P. Couples - 23/08/2019 Confirmed reviews ALL

Room 309 needs a facelift especially in the toilet.

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