Mercure Chambery Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,282 reviews

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Mercure Chambery Centre Hotel - Image 1
Mercure Chambery Centre Hotel - Image 2
Mercure Chambery Centre Hotel - Image 3
Mercure Chambery Centre Hotel - Image 4
183 Place de la Gare, 73000 CHAMBERY, France

Description

Hotel extras

  • We are located opposite Chambéry-Challes Les Eaux train station

  • Co-working space by LE TISSOIR with unlimited fiber WIFI connection

  • Private, underground car park

  • Rooms under renovation

  • Modern and warm seminar rooms

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard PRM room with 1 double bed

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV room service ordering
  • Web TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air
  • 2 pers. max
  • 20 m² / 215 sq ft
  • Bedding 1 x Double bed(s)
  • Accessible room
See availabilities

Experience the indulgence of our luxury room and enjoy the finest bed linen exclusive to Mercure, iPhone/iPad docking station, Nespresso machine and many other subtle touches designed to ensure the perfect stay, whether it's for business or leisure.

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air
See availabilities

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air
See availabilities

Hotel location

Mercure Chambery Centre Hotel

183 Place de la Gare
73000 CHAMBERY
France

GPS:45.570847, 5.919596

Telephone
Fax +33 4 79 62 10 23

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 81 rooms
  • 3 rooms for people with reduced mobility
  • 5 family rooms
  • 81 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

2 Meeting rooms

Family

Equipements for children

  • Bottle Warmer

Sports and leisure

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 18 parking spaces
  • Max Limited Height: 1.9 m / 6.23 ft

  • Parking pricing: 16.00 € 16 EUR Per day

Services & equipment

  • Intercom

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators

LE 183

Photo out of - LE 183

Relax in the evening over a drink or soft drink in our cozy hotel bar.

Bar Type
BAR
Capacity
25
Accessibility
Accessible service
Telephone +33 4 79 62 10 11

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

Relax in the evening over a drink or soft drink in our cozy hotel bar.

Get the day off to a great start with one of our three breakfast formulas: first floor buffet from 6.30 am, through room service or at the bar until midday. The buffet includes a wide range of local specialties.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,282 reviews

Customer review rating 2.0/5

Rachel B. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry that your arrival was difficult after a long journey. We understand how frustrating it must have been to find that the parking was not suitable for your vehicle and then have to look for alternative parking in Chambéry. We also sincerely apologize for the cleanliness of your room and the unpleasant smell you experienced. This does not reflect the standards we aim to provide, and we will share your comments with our housekeeping team. We appreciate your feedback, as it helps us identify areas where we need to improve. We hope to have the opportunity to provide you with a much better experience on a future stay. Mathilda - Shift leader

Customer review rating 5.0/5

Marie N. W. Families - Confirmed reviews ALL

Dear Guest, Thank you so much for your wonderful review. We are delighted to know that you once again had a wonderful experience with us. Your kind words about our friendly and helpful team, as well as our convenient location, mean a great deal to us. It is especially rewarding to hear that our hotel is your preferred place to stay in Chambéry. Thank you for your loyalty and trust and we look forward to welcoming you back for another great stay. Mathilda - Shift leader

Customer review rating 4.0/5

Ali R. A. Families - Confirmed reviews ALL

Dear Guest, Thank you very much for your feedback! We are delighted to hear that you enjoyed our excellent location and the warm welcome from our team. Your kind words are greatly appreciated and will be shared with all our staff. We hope to have the pleasure of welcoming you back to our hotel on your next visit. Kind regards, The Mercure Chambéry Centre Team

Customer review rating 3.0/5

Alastair W. Couples - Confirmed reviews ALL

Dear M. W., Thank you for taking the time to share your feedback. We are delighted to read that you enjoyed the comfort of our beds and the efficiency of the air conditioning. We are, however, very sorry that you were unable to use one of our EV charging stations during your stay. Unfortunately, the car park is not directly visible from our reception, which means we are unable to monitor where each vehicle is parked in real time. In addition, the parking area is part of a shared condominium, so some vehicles belong to residents or other authorised users who are not staying at the hotel. As a result, vehicles may occasionally occupy the charging spaces without our knowledge. To minimise this risk, our reception team keeps a register of the vehicles parked in our car park and does everything possible to ensure the charging spaces remain available for electric vehicles. Regrettably, despite these efforts, situations such as the one you experienced can occasionally occur. We sincerely apologise for the inconvenience and appreciate you bringing this to our attention. Your feedback helps us continue to improve the experience we offer our guests. Kind regards, Camille CAUVIN Front Office Manager Mercure Chambéry Centre

Customer review rating 4.5/5

Michael G. Couples - Confirmed reviews ALL

Dear guest, Thank you very much for your feedback! We are delighted to know that, despite the unexpected change in your travel plans, you had a pleasant stay with us. We are pleased that you appreciated the comfort of your room and that our location was convenient for your overnight stop. We would be very happy to welcome you again on a future visit to Chambéry and offer you another enjoyable stay. Kind regards, The Mercure Chambéry Centre Team

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry that your arrival was difficult after a long journey. We understand how frustrating it must have been to find that the parking was not suitable for your vehicle and then have to look for alternative parking in Chambéry. We also sincerely apologize for the cleanliness of your room and the unpleasant smell you experienced. This does not reflect the standards we aim to provide, and we will share your comments with our housekeeping team. We appreciate your feedback, as it helps us identify areas where we need to improve. We hope to have the opportunity to provide you with a much better experience on a future stay. Mathilda - Shift leader

Customer review rating 5.0/5

Marie N. W. Families - Confirmed reviews ALL

Usual wonderful experience. Nice and helpful staff. Well located. Great stay. It’s our preferred hotel in Chambéry.

Dear Guest, Thank you so much for your wonderful review. We are delighted to know that you once again had a wonderful experience with us. Your kind words about our friendly and helpful team, as well as our convenient location, mean a great deal to us. It is especially rewarding to hear that our hotel is your preferred place to stay in Chambéry. Thank you for your loyalty and trust and we look forward to welcoming you back for another great stay. Mathilda - Shift leader

Customer review rating 4.0/5

Ali R. A. Families - Confirmed reviews ALL

Welcoming team

Dear Guest, Thank you very much for your feedback! We are delighted to hear that you enjoyed our excellent location and the warm welcome from our team. Your kind words are greatly appreciated and will be shared with all our staff. We hope to have the pleasure of welcoming you back to our hotel on your next visit. Kind regards, The Mercure Chambéry Centre Team

Customer review rating 3.0/5

Alastair W. Couples - Confirmed reviews ALL

Very comfy bed and air con that worked well. Very disappointed that the EV charging was blocked and we could not charge the car. I am speculating, but my guess is the car park was full so staff allowed others to use the EV charging as general parking…. Blocking EV charging.

Dear M. W., Thank you for taking the time to share your feedback. We are delighted to read that you enjoyed the comfort of our beds and the efficiency of the air conditioning. We are, however, very sorry that you were unable to use one of our EV charging stations during your stay. Unfortunately, the car park is not directly visible from our reception, which means we are unable to monitor where each vehicle is parked in real time. In addition, the parking area is part of a shared condominium, so some vehicles belong to residents or other authorised users who are not staying at the hotel. As a result, vehicles may occasionally occupy the charging spaces without our knowledge. To minimise this risk, our reception team keeps a register of the vehicles parked in our car park and does everything possible to ensure the charging spaces remain available for electric vehicles. Regrettably, despite these efforts, situations such as the one you experienced can occasionally occur. We sincerely apologise for the inconvenience and appreciate you bringing this to our attention. Your feedback helps us continue to improve the experience we offer our guests. Kind regards, Camille CAUVIN Front Office Manager Mercure Chambéry Centre

Customer review rating 4.5/5

Michael G. Couples - Confirmed reviews ALL

Booked only because our train from Turin to Paris was cancelled and it was convenient to stay overnight. A very comfortable room and, though it seemed a longish walk into the town centre, would stay again.

Dear guest, Thank you very much for your feedback! We are delighted to know that, despite the unexpected change in your travel plans, you had a pleasant stay with us. We are pleased that you appreciated the comfort of your room and that our location was convenient for your overnight stop. We would be very happy to welcome you again on a future visit to Chambéry and offer you another enjoyable stay. Kind regards, The Mercure Chambéry Centre Team

Customer review rating 5.0/5

Vassen K. Families - Confirmed reviews ALL

A unique hotel with comfortable rooms, tasty breakfast and above all a warm and dedicated staff who will do everything to accommodate your needs, with a smile. At Mercure Chambery you feel at home, even when you are far from home. Thank you again to Camille and the Mercure Chambery team for accommodating our requests and looking forward to staying at your property again.

Dear Guest, Thank you so much for taking the time to share such a heartfelt review. We are truly delighted to read that you felt at home during your stay with us. Your kind words about our comfortable rooms, our breakfast, and especially the warmth and dedication of our team mean a great deal to us. We will be especially pleased to share your compliments with Camille and the entire Mercure Chambéry team. Knowing that our hospitality and attention to your needs made your stay so memorable is the greatest reward we could receive. It was a pleasure to welcome you, and we are already looking forward to your next visit. Mathilda - Shift leader

Customer review rating 4.5/5

Ian P. Couples - Confirmed reviews ALL

Very good service

Dear Guest, Thank you very much for your kind review. We are delighted to hear that you enjoyed our convenient location, the relaxing atmosphere of our hotel, and the quality of our service. We look forward to welcoming you back for another enjoyable stay. Mathilda - Shift leader

Customer review rating 5.0/5

Marie N. W. Families - Confirmed reviews ALL

Staff great, hotel super and well located.

Dear Guest, Thank you very much for your kind review. We are delighted to hear that you had a very comfortable stay with us. It is wonderful to know that you appreciated our convenient location, the quality of the hotel, and especially the friendliness of our team. We look forward to welcoming you back for another enjoyable stay in the near future. Mathilda - Shift leader

Customer review rating 5.0/5

Angela R. Solo - Confirmed reviews ALL

As soon as as I arrived at the Chambery Mercure hotel I was made to feel welcome. The receptionist explained everything to me, including where the breakfast room was and at what time breakfast was served. She also said that if I had any further questions not to hesitate to ask. The hotel is an excellent position, right opposite the railway station and a short walk into the town centre. The breakfast was excellent and on two evenings I had dinner in the hotel’s restaurant. There was a good choice of meals and the ones I chose were very appetising. The room had excellent facilities and I really appreciated the bottle of water in the fridge( I was there during a heatwave), the kettle with tea/coffee and an in room safe.

Dear Guest, Thank you so much for your wonderful review. We are delighted to know that you felt welcome from the moment you arrived and that our reception team made such a positive first impression. It is also a pleasure to hear that you enjoyed our central location, just opposite the train station and within easy walking distance of the city centre. We truly appreciate your kind comments about our breakfast and the quality of your dinners. It is especially rewarding to know that the in-room amenities, including the complimentary bottle of water, kettle, and safe, contributed to your comfort. We look forward to welcoming you back for another enjoyable stay. Mathilda - Shift leader

Customer review rating 3.5/5

Trond R. Couples - Confirmed reviews ALL

Breaksfast room is to crowded

Dear Guest, Thank you for sharing your feedback. We are delighted to hear that you appreciated our convenient location, the cleanliness of the hotel, and the friendliness of our team. We also appreciate your comment regarding the breakfast room. On the day of your stay, we were hosting a group, which led to higher attendance during breakfast and unfortunately made the room feel more crowded than usual. We apologize for any inconvenience this may have caused and thank you for your understanding. We hope to have the pleasure of welcoming you again soon and providing you with an even more enjoyable experience. Mathilda Shift leader

Customer review rating 3.0/5

Paola M. Business - Confirmed reviews ALL

I received too many unnecessary emails after the booking to say that I was welcome and to make the check in before the arrival and to confirm the arrival time that was at 3 pm. However when I arrived the receptionist said they didn’t have a room ready for 4 nights and would have to change room for the last night. I expressed my frustration but the receptionist was first passive aggressive and then quite rude. It was not a proper welcoming moment as I was expecting. Then I did my luggage after the third night but they said the problem was solved. They should have informed me before. Apart from that, the room was clean and comfortable, but a little more gentleness would have been appreciated: all my clothes were always neatly arranged by me before leaving the room, apart for pajama, a sweater and a scarf, which I would later found moved around and crumpled up together.

Dear Guest, Thank you for taking the time to share your detailed feedback. We are pleased to read that you appreciated the cleanliness and comfort of your room. However, we are truly sorry that your arrival experience did not meet your expectations. The receptionist explained that we are currently in the process of replacing beds in several rooms, and unfortunately the rooms with the new bedding were not yet ready upon your arrival. We would also like to clarify that at no point were you asked to change rooms during your stay. We simply informed you that it might be necessary to temporarily arrange and store your belongings so that our technicians could replace the bed in your room. We understand that this situation may have caused frustration after your journey, and we regret that the communication did not feel as smooth and welcoming as it should have been. We also sincerely apologize if you felt uncomfortable with the handling of your personal belongings during housekeeping service. Your comments have been shared with the relevant teams to ensure greater care and attention moving forward. Your feedback is valuable to us, and we hope to have the opportunity to provide you with a more seamless and pleasant experience in the future. Mathilda Shift leader

Customer review rating 4.5/5

Peter J. Couples - Confirmed reviews ALL

Stayed overnight and had breakfast. All good, nice and quiet, right outside the station

Dear Guest, Thank you very much for sharing your experience. We are delighted to hear that you enjoyed your overnight stay, our quiet atmosphere, and our convenient location. We are also pleased that you enjoyed the breakfast and that everything met your expectations. We hope to welcome you again soon. Mathilda Shift leader

Customer review rating 5.0/5

Mohamed A. T. Solo - Confirmed reviews ALL

It is always with enthusiasm that I proceed to book a reservation with the Hôtel Mercure Chambery Centre. Great and welcoming staff.

Dear Guest, Thank you very much for your review. We are truly delighted to read that you always book your stay at out hotel with enthusiasm. Your loyalty and trust mean a great deal to us. Your kind words regarding our welcoming and dedicated staff will be warmly shared with the entire team. It is always our pleasure to make our guests feel comfortable and relaxed throughout their stay. We look forward to welcoming you back again very soon for another stay. Mathilda Shift leader

Customer review rating 5.0/5

Kathy L. Couples - Confirmed reviews ALL

Good location opposite the train station, lots of restaurants in easy walking distance and perfect if you want to explore the old town. Hotel clean and comfortable. Staff lovely. We didn’t have breakfast as we had an early appointment to attend but there is a lovely separate dining area.

Dear Guest, Thank you very much for your rating. We are delighted that you enjoyed our convenient location opposite the train station, close to the restaurants and the old town. It is also a pleasure to know that you found the hotel clean and comfortable and appreciated the friendliness of our staff. We hope to have the pleasure of welcoming you again on a future visit, perhaps with more time to enjoy our breakfast area as well. Mathilda Shift leader

Customer review rating 5.0/5

Mohamed A. T. Solo - Confirmed reviews ALL

I always look forward to my stay at the Hôtel Mercure Chambery Centre due to the great staff as well as the hotel being conveniently situated.

Dear Guest, Thank you very much for your feedback. We are truly delighted to know that you always look forward to staying at our hotel. It is especially rewarding to hear that our team and our convenient location contribute to making your visits so enjoyable. We very much look forward to welcoming you back again soon for another great stay ! Mathilda Shift leader

Customer review rating 4.5/5

Atul G. Business - Confirmed reviews ALL

Very good stay and satisfied

Dear Sir, Thank you very much for your feedback. We are delighted that you appreciated our location and the attentiveness of our team, and that you had a very good and satisfying stay with us. Regarding your comment about breakfast timing, we understand your concern. While breakfast service times are set according to hotel policy, we are pleased to inform you that takeaway breakfast options are available on request from 5:45 AM, which may better suit early departures. We hope to have the pleasure of welcoming you again soon. Mathilda Shift leader

Customer review rating 4.5/5

Mohamed A. T. Solo - Confirmed reviews ALL

It is always a pleasant experience thanks to the great staff but also the nice rooms.

Dear Sir, Thank you very much for your kind words and excellent feedback ! We are delighted to hear that you consistently enjoy your stays with us and that you appreciate both the comfort of our rooms and the quality of service provided by our team. Your comments regarding the ease of booking by email and the quick responses, are especially rewarding for us to read. It is also a pleasure to know that you find our rooms clean and well maintained, as we place great importance on cleanliness and guest comfort. We truly appreciate your loyalty and look forward to welcoming you back again very soon for another pleasant stay. Mathilda Shift leader

Customer review rating 4.5/5

Mohamed A. T. Solo - Confirmed reviews ALL

I always look forward to my stay at the Mercure Chambery Centre Hotel. Great and welcoming staff. The rooms are cozy and nice. Its location is a plus (near all commodities).

Hello, Thank you so much for your kind words and for your continued loyalty to our hotel. It is always a pleasure to welcome you, and we are truly delighted to know that you consistently enjoy your stays with us. Your compliments regarding our welcoming team, the comfort of our rooms, and our convenient location mean a great deal to us. Your positive feedback is a wonderful source of motivation for our entire team, and we look forward to making your future visits just as enjoyable. Warm regards, Sara DHARSMA Front Office Manager

Customer review rating 3.0/5

Pascal B. Business - Confirmed reviews ALL

difficulte d accession au parking

Bonjour Monsieur, Merci d’avoir pris le temps de partager votre expérience. Nous sommes navrés que l’accès au parking ait été difficile et que nos règles concernant les animaux au petit-déjeuner aient pu vous poser souci. Vos remarques sont très utiles et nous permettent de réfléchir à des solutions pour rendre le séjour de nos clients encore plus agréable. Nous espérons avoir le plaisir de vous accueillir à nouveau et de vous offrir une expérience plus confortable. Mathilda Première de réception

Customer review rating 5.0/5

Agathe F. Business - Confirmed reviews ALL

From the hotel location, lay out , room comfort, fantastic breakfast and profesional agile staff, thi hotel is a gem in Chambery for business travel

Dear Madam, A huge thank you for your wonderful feedback ! We are delighted that you enjoyed the hotel’s location, the room comfort, the breakfast, and the professionalism of our team. Your mention of the hotel’s peaceful atmosphere and the Nuxe amenities is especially appreciated. We would be thrilled to welcome you again on your next business trip to Chambéry ! Mathilda Receptionist

Other web-users rate our hotel

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  • 296 reviews 9/10 Breakfast
  • 178 reviews 7.7/10 Cleanliness
  • 125 reviews 5.9/10 Vibe
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