Customer review rating 4.3/5 3,120 reviews
ALLSAFE approved hotel
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 12h00
Check out up to 12h00
Our spacious rooms are fully soundproofed and air-conditioned. You can choose between a double or twin room, smoking or non-smoking. Mountain views subject to availability.
Classic Room with 1 double bed
Privilege Room with 1 double bed
Classic Room with twin bedsNon contractual photo
100% genuine reviews from our guestsFind out more
Excellent staff and comfort
Mark H. Couples - 27/08/2021 Confirmed reviews ALL
My wife and I stayed two nights in August 2021. The facilities at the hotel are excellent, and the staff extremely friendly and helpful, even to us English looking for a day of rest from driving plus a pharmacy to get the Covid-19 tests required for our onward journey into Italy. On the downside, (1) the name of the hotel at the entrance is surprisingly hard to see (there are huge signs higher up but they are not so helpful for someone new to the city arriving by car), (2) the underground carpark is very hard to navigate and use, (3) electrical sockets in our room and the common areas seem to be incompatible with the European mains plugs which I generally use elsewhere in Europe: the staff at reception kindly let me recharge my telephone during a quiet time of the day by plugging it into their own laptop.
Very convenient for Chambéry town centre sights
Joe Couples - 27/08/2021 Confirmed reviews ALL
Comfortable room. Parking facilities are not great. It was easier and cheaper to use the railway station car park across the road. Breakfast seemed expensive, so we had it at a neighbouring bar.
Average mercure experience
Hv Couples - 17/08/2021 Confirmed reviews ALL
Good location next to the station (close to the city center too), but we had a difficult experience parking our car (parking was full although displayed as amenity on the hotel website and then really cramped with a few dangerous concrete angles to pay attention to when parking). Other than that Very good experience regarding the room and the hotel staff in the lobby.
Great stay at this Mercure in Chambery
Dominique Couples - 05/08/2021 Confirmed reviews ALL
We arrived later as thought because of usual July traffic congestion and it was a little difficult to find the entrance of the hotel due to oneway streets. Very welcoming staff and the reception. The garage in the hotel is a little difficult as very narrow parking emplacements. Very serious protection measures against Covid everywhere in the hotel ( marked ways, lift, breakfast room etc.. nice support form the reception staff for discovering the old town from Chambery .. etc..
Alari M. Couples - 04/07/2021 Confirmed reviews ALL
We were satisfied with the offer of this hotel and have already recommended this hotel to our friends. Just to say, in the pictures, the breakfast buffet looks more opulent than it actually is. The condition and spaciousness of the garage do not justify a price of 16 €. This does not even include damage participation or any form of liability.
Our most recent 20 reviews
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