Mercure Chambery Centre Hotel 4 stars

Customer review rating 4.2/5 2,501 reviews

Mercure Chambery Centre Hotel
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Room 1

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Hotel extras

Beautiful, newly renovated rooms with a secure underground car park, free WIFI and a warm and intimate bar. The Mercure Chambéry Centre team warmly welcomes you to Savoie.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Gift shop/newspaper shop (Nearby)
  • PorterPaying
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request

Hotel location

Mercure Chambery Centre Hotel

183 Place de la Gare
73000
chambery
france

Tel: +33479621011

Fax: (+33)4/79621023

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    CHAMBERY VOGLANS At 10km / 6.21 miles

  • By plane

    GENEVA COINTRIN At 99km / 61.88 miles

  • By plane

    LYON SAINT EXUPERY At 80km / 49.71 miles

  • By train

    CHAMBERY CHALLES LES EAUX At 0.1km / 0.06 miles

  • By train

    CHAMBERY CHALLES LES EAUX At 0.1km / 0.06 miles

GPS :45.570847, 5.919596

Our accommodations

Our spacious rooms are fully soundproofed and air-conditioned. You can choose between a double or twin room, smoking or non-smoking. Mountain views subject to availability.

Classic Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone

Privilege Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone

Classic Room with twin beds

Accessible room
  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone
Rooms

Our restaurants and bars

LE 183

Non contractual photo

Located right in the heart of the hotel, our cozy bar is perfect for relaxing with a cocktail in the evening in friendly surroundings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Chambery Centre Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,501 reviews

tripadvisor

TripAdvisor Rating 4.0/5

621 reviews

Good stay

Customer review rating 4.2/5

Martijn Business - 16/03/2020 Confirmed reviews ALL

Good location, friendly staff, own parking, nice spacious room but lacking a normal desk with chair. Just a lazy chair with footrest and side table. The foot rest with side table worked for me to work for one evening, but is not ideal. Room was clean and the bed good. Breakfast was sufficient.

Ideal for the town centre and voyaging around Chambery.

Customer review rating 4.2/5

Ian B. Couples - 25/02/2020 Confirmed reviews ALL

We were delighted to the installation of a hairdryer oint next to the bathroom and the toilet functioned admirably. I was disappointed not to meet you to express our thanks for resoling the problem with our previous stay. A special message for mme "who had no voice", if she would like to have more "Millionaire Shortbread" look for it in Carrefour!!! I suppose I shall have to find one fault - the scrambled eggs at breakfast. They were on the lumpy side of fluffy. Apologies for writing in English.

Dear Ian B., Thank you very much for taking the time to give us your feedback and thank you again for your gift it was delicious ! We hope to see you again very soon! Best regards, Sara Receptionist

Location, helpful staff and a modern hotel make this a great choice in Chambery.

Customer review rating 4.2/5

Robert S. Couples - 24/02/2020 Confirmed reviews ALL

Well appointed, friendly hotel, next to the railway station and easy walking distance to everything made our brief stay at the Mecure a delight. Cannnot recommend it highly enough.

Dear Robert S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chambéry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. we hope your next visit will be as pleasant as the previous one. Best regards, Sara Receptionnist

Great location for motorway and train station

Customer review rating 4.2/5

Anonymous Couples - 24/02/2020 Confirmed reviews ALL

Good overnight stay. The hotel is very convenient for the motorway and train station. Comfortable room and great breakfast. Easy hotel parking. Helpful staff and nice reception area. Hotel corridors a little tired and shabby.

Dear Tina T., Thank you very much for taking the time to give us your feedback. We’re sorry that the decoration of the corridors did not suit you, be informed that we started a renovation program last year. We started with the lobby of our hotel, the floors will be the continuation of this beautiful project. We hope to see you again very soon! Best regards, Sara Receptionist

Well located

Customer review rating 4.2/5

Andrea Business - 08/02/2020 Confirmed reviews ALL

Nice personnel

Dear Andrea N., Thank you very much for taking the time to give us your feedback. We hope to see you again very soon! Best regards, Sara Receptionist

Convenient location

Customer review rating 4.2/5

Molly Families - 30/01/2020 Confirmed reviews ALL

Great customer service and great location to train station and centre of town!

Dear Molly R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chambéry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eliott MALLET Assistant Chef de Réception Tél : 04.79.62.10.11 Fax : 04.79.62.10.23 Mail : h1…

There is something wrong with your Survey website as I have already given Hotel Mercure a good review

Customer review rating 4.2/5

Pauline O. Friends - 26/01/2020 Confirmed reviews ALL

There is something wrong with your Survey website as I have already given Hotel Mercure a good review

Good place

Customer review rating 4.2/5

Rofl Business - 23/01/2020 Confirmed reviews ALL

A little old fashioned but nice place to stay.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eliott MALLET Assistant Chef de Réception Tél : 04.79.62.10.11 Fax : 04.79.62.10.23 Mail : h1…

Great location, friendly and professional staff, good hair dryer

TripAdvisor rating 4.0/5

pohare2003 22/01/2020 TripAdvisor review

We were a party of 5. Rooms were well designed, comfortable and clean. My room had a small fridge, safe, and a decent hair dryer. Location opposite the train station and a short walk to the old town. Restaurants, bars and supermarkets nearby which were open on a Sunday. Very tolerant and forgiving staff who didn't flinch when I accidentally dropped a bottle of red wine in the reception area. Still sorry. Two small booths in the reception area which were great for our group to socialise, have a beer and play card games. Would definitely recommend.

You made living out of suitcases enjoyable.

Customer review rating 4.2/5

Julie Business - 14/01/2020 Confirmed reviews ALL

I arrived planning to stay for four nights, and ultimately stayed eight nights after needing to extend my stay on two different occasions. All the staff was accommodating, and it was possible to stay in my room with no hassle. I was greeted pleasantly as I came and left, and everyone was happy to accommodate my limited French (most speaking to me in English). I have nothing but positive feedback, and would recommend this hotel to anyone. Thanks for such a warm welcome to Chambery!

Dear Mrs Kessler, Thank you for your comments regarding your stay at the Mercure Hotel Chambery Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, we hope to see you back soon. Best regards, Sara Receptionnist

nice holiday stay in Chambery

Customer review rating 4.2/5

Luc G. Couples - 05/01/2020 Confirmed reviews ALL

nice upgraded room ...`thanks

Dear Mr G., Thank you for your comments regarding your stay at the Mercure Hotel Chambery Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to see you back soon. Best regards, Sara Receptionnist

Satisfied but....

Customer review rating 4.2/5

B. Business - 02/12/2019 Confirmed reviews ALL

Nice hotel with a perfect situation just in front of the station Problem with television

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eliott

Superbe

Customer review rating 4.2/5

Anonymous Couples - 18/11/2019 Confirmed reviews ALL

Easy, great quality. Food was good,as was service. Being close to Gare was a great plus.

Dear nelson g., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chambéry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eliott

Chambery Visit

Customer review rating 4.2/5

Estremoz Friends - 18/11/2019 Confirmed reviews ALL

A nice clean and comfortable hotel located outside the railway station which was very handy as we were travelling around by train. The only down side to the hotel was the cost of the breakfast which we would have liked but not at that price.

Dear Mister T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eliott

Below Average

Customer review rating 4.2/5

Erick M. Business - 12/11/2019 Confirmed reviews ALL

It was Ok in general But no continuous restaurant service and shower layout in my room where a negative to me

Dear Erick M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Chambéry Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eliott

Clean and comfortable

Customer review rating 4.2/5

Anonymous Solo - 10/11/2019 Confirmed reviews ALL

Room was clean and comfortable. Checking was easy and straight forward

Dear aretha l., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chambéry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eliott
Customer review rating 4.2/5

Anonymous Business - 07/11/2019 Confirmed reviews ALL

Very professional and comfortable

Dear Mister V., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eliott

Very friendly staff

Customer review rating 4.2/5

Richard W. Business - 07/10/2019 Confirmed reviews ALL

Conveniently located, quiet rooms, very friendly staff (who actually remember your name!)

Dear Richard W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chambéry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Eliott

it was ok

Customer review rating 4.2/5

Starr D. Couples - 30/09/2019 Confirmed reviews ALL

the room was out of date, a semi-large refrigerator was used as a table and it was filled with; 1 small water bottle. the bed was clean and comfortable. the tv worked without a problem. lighting was also ok. the bathroom had lots of dirt in the corners by the doorway, I could remove it with my sock as I sat on the toilet. unfortunately I saw this first later in the evening, if I had seen it at the beginning I would have gone to the reception with it.

Construction

Customer review rating 4.2/5

Judy Couples - 30/09/2019 Confirmed reviews ALL

Having a construction site outside our window made the experience very unsatisfying. Large hotel...we could have been given a room on other side of hotel.

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