Ibis Styles Aix-les-Bains Domaine de Marlioz 4 stars

Customer review rating (ALL Rating) 4.4/5 1,688 reviews

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Description

Hotel extras

  • Hotel located in the heart of a 25-acre (10-hectare) wooded park

  • WIFI included, 24-hour snack service

  • Heated outdoor swimming pool (May to September)

  • 16 seminar and event rooms with free parking

  • Nuxe Spa: massages, balneotherapy, fitness center, pools, hammam (age 16+)

Our accommodation(s)

Hotel location

Ibis Styles Aix-les-Bains Domaine de Marlioz

111 Avenue de Marlioz, CS 50146
73101 AIX LES BAINS
France

GPS:45.6763, 5.90942

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,688 reviews

TripAdvisor Rating  4.0/5  124 reviews

RAS

Customer review rating 5.0/5

Alexandre Business - Confirmed reviews ALL

RAS

Awful

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

We checked in at around 6 PM after a long drive of 700 km, but unfortunately, the experience was far from welcoming. The young woman at the reception was unfriendly throughout the process, which was disappointing given the brand's usual standard of hospitality. First, she was unable to recognize my Gold Member status in the system, which meant no acknowledgment or offer of an upgrade—something I’ve come to expect as part of the program. She also insisted on requiring a credit card, even though this is not mandatory. To make matters worse, she attempted to charge an amount exceeding the correct total. This seemed to stem from either an inability or unwillingness to properly review the information on her computer, which was frustrating and time-consuming. When we requested an extra towel, we were told that none were available—a surprising and unacceptable response for a hotel of this caliber. The bathroom amenities also fell short, with an inadequate supply of liquid soap provided. Overall, the experience left much to be desired, and I hope the management addresses these issues to ensure better service in the future.

Sympathique

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Hotel calme, personnel tres aimable

Over charged and no communication

Customer review rating 1.5/5

Rachael W. Families - Confirmed reviews ALL

On check in was offered one welcome drink, to share between the family of four. No tea making facilities in room. Quick check out, when I got the invoice I have been charged someone else’s restaurant bill, have emailed but no communication back!

Good

Customer review rating 4.0/5

Waldemar Business - Confirmed reviews ALL

Good general experience, but bar serving should be better, always have to wait for the attendance on a call or main desk to order drinks, also one day I ordered a red wine and hotel does not have it.

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Other web-users rate our hotel

  • 508 reviews 9.1/10 Location
  • 1,016 reviews 6.6/10 Room
  • 851 reviews 8.3/10 Service
  • 8 reviews 4.5/10 WiFi
  • 579 reviews 8/10 Breakfast
  • 334 reviews 6.8/10 Cleanliness
  • 27 reviews 3.3/10 Bar

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