Customer review rating (ALL Rating) 4.2/5 1,069 reviews
Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay
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100, rue Eugène Ducretet
Telephone +33 4 79 69 28 36
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Access: 500 m / 0.31 mi
Access: 1 km / 0.63 mi
Access: 4 km / 2.5 mi
Access: 7 km / 4.38 mi
Access: 10 km / 6.25 mi
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The Bar: a friendly place to get together at any time of day.
Our guest reviews
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Overnight stay on the way to the Alps
Customer review rating 2.5/5
Nigel A. J. M. Couples - Confirmed reviews ALL
Not our first overnight stay at this hotel, but the rooms have had a "refresh " A bit tired on the outside. Good location.
Well located, very small rooms
Customer review rating 3.0/5
Jhc Families - Confirmed reviews ALL
Good breakfast Location good for our purpose Very small rooms Free parking, safe
Dear guest, First of all, thank you for taking the time to tell us about your experience at the IBIS Chambéry. I'm sorry that the size of our rooms didn't quite met your expectations. However, please let me assure you that these are the standards dimensions for a three stars establishement. I hope you had a nice stay despite this little disappointment, and that you'll decide to come back in our hotel for your next vacations, so that we can keep doing our best to provide you a pleasant and safe stay. Sincerely, Reception
Very uncomfortable bed
Customer review rating 2.0/5
Anonymous Solo - Confirmed reviews ALL
The hotel is well located for travellers, close to the road. However, the bed was very uncomfortable (room 114) completely bended. The wifi didn’t work. The staff was friendly, but overall too expensive for the quality.
Dear SILVIA C., Thank you for taking the time to tell us about your experience at the ibis Chambéry. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlaine Lagrange Adjointe de Direction
Accommodation as expected but breakfast poor.
Customer review rating 2.0/5
Ian Couples - Confirmed reviews ALL
The only issue was the breakfast. We had travelled over 700 miles on the previous day so had a lie-in. We arrived for breakfast at 9:30 and there was almost nothing to eat. No fruit, yoghurts, cereals, bread or pastries. There was one person working on breakfast and she was not coping at all. Eventually and in dribs and drabs, some more food did arrive but in such a way as to prevent my wife and I actually eating our meals at the same time. We reported our dissatisfaction to the receptionist but she just said that the person doing the breakfast was new and needed time to learn the job. This raises the obvious question of adequate staff training.
Dear IAN T., Thank you for taking the time to tell us about your experience at the ibis Chambéry. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlaine Lagrange Adjointe de Direction
Customer review rating 4.0/5
Pijams Business - Confirmed reviews ALL
Monsieur M., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Chambéry. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Cordialement, La réception.
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price