ibis Chambéry 3 stars

Customer review rating (ALL Rating) 4.3/5 942 reviews

ibis Chambéry - Image 1
ibis Chambéry - Image 2
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100, rue Eugène Ducretet, 73000 CHAMBERY, France

Description

Hotel extras

  • 24/7 reception desk

  • Easy access

  • Free parking

  • Sunny terrace

  • Close to main highways

Our accommodation(s)

Hotel location

ibis Chambéry

100, rue Eugène Ducretet
73000 CHAMBERY
France

GPS:45.595708, 5.896286

Telephone
Fax +33 4 79 96 39 91

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

IBIS KITCHEN LOUNGE

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  942 reviews

Customer review rating 4.0/5

Mr S. W. Business - Confirmed reviews ALL

This ibis while not close to the central old town, provided a basic service and facilities very well and as expected of this chain.

Thank you for your review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you back again very soon. Sincerely, Laura, Reception.

Customer review rating 3.5/5

Rick B. Couples - Confirmed reviews ALL

Stop on the way to the alps .. great location , nice breakfast Hotel is looking a bit tired ..thread bear carpet and over flowing cigarette bin at entrance doesn’t give a good impression Bedroom comfortable despite a strong foul odour in the room which appears to have origins in the bathroom

Dear Rick, Thank you for taking the time to share your feedback due to your stay in our Ibis Chambéry hotel. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Maëva - Adjointe de direction

Customer review rating 2.5/5

Monty W. Families - Confirmed reviews ALL

Bed and shower fine. Breakfast good . Walls and floors very thin so can hear people around you. Not good in a hotel.

Dear Monty, Thank you for taking the time to tell us about your experience at the ibis Chambéry. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me if you wish to discuss this matter in further details. Sincerely, Maëva - Adjointe de direction

Customer review rating 5.0/5

Steven S. Families - Confirmed reviews ALL

Friendly helpful staff, warm welcome, comfortable clean simple rooms, good nights sleep and good breakfast before onward travel.

Hello, Thank you for taking the time to review our hotel. We are delighted to hear that you had a good stay at our hotel! We will be glad to welcome you again for your next stay. Alicia, reception

Customer review rating 2.0/5

Carlo D. Couples - Confirmed reviews ALL

Cold room, really bad food (croque-monsieur)

Dear Mister, Thank you for sharing your feedback. We appreciate your comments about our staff. However, we regret to hear that your room temperature and dining experience did not meet your expectations. As you pointed out, our staff are available and also keen to ensure that your stay is as pleasant as possible. Whether it's about the restaurant or the heating, please don't hesitate to give us direct feedback so that we can find a solution. Regarding breakfast, we are sorry to hear that you did not enjoy it, especially as we regularly receive positive feedback on this subject. I can confirm that the items do not vary from one day to the next, as we already offer a wide choice that allows everyone to find something they like. Your insights are valuable as we strive for continuous improvement. Best regards, Clara, Executive assistant

Other web-users rate our hotel

  • 263 reviews 9.4/10 Location
  • 458 reviews 6.6/10 Room
  • 408 reviews 9.4/10 Service
  • 226 reviews 8.3/10 Breakfast
  • 154 reviews 6.3/10 Cleanliness
  • 52 reviews 3.3/10 Amenities

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