ibis Chambéry 3 stars

Customer review rating (ALL Rating) 4.3/5 933 reviews

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100, rue Eugène Ducretet, 73000 CHAMBERY, France

Description

Hotel extras

  • 24/7 reception desk

  • Easy access

  • Free parking

  • Sunny terrace

  • Close to main highways

Our accommodation(s)

Hotel location

ibis Chambéry

100, rue Eugène Ducretet
73000 CHAMBERY
France

GPS:45.595708, 5.896286

Telephone
Fax +33 4 79 96 39 91

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

IBIS KITCHEN LOUNGE

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  933 reviews

Customer review rating 2.0/5

Carol W. Couples - Confirmed reviews ALL

Location, reception staff good. Room usual acceptable Ibis standard. Breakfast was poor. Croissants and other pastries burnt, only a few left and not replaced. Unwelcoming dining room which didn’t feel clean. Not up to standard of other Ibis hotels.

Customer review rating 4.5/5

Simon S. Families - Confirmed reviews ALL

The team on reception were so friendly and helpful, I was really impressed

Monsieur S., Nous vous remercions pour l'avis positif que vous avez laissé sur notre établissement. Cela nous ravit de savoir que vous avez passé un beau séjour et espérons vous accueillir à nouveau prochainement. Chaleureusement, Morgane, réception

Customer review rating 4.0/5

Mr S. W. Business - Confirmed reviews ALL

This ibis while not close to the central old town, provided a basic service and facilities very well and as expected of this chain.

Thank you for your review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you back again very soon. Sincerely, Laura, Reception.

Customer review rating 3.5/5

Rick B. Couples - Confirmed reviews ALL

Stop on the way to the alps .. great location , nice breakfast Hotel is looking a bit tired ..thread bear carpet and over flowing cigarette bin at entrance doesn’t give a good impression Bedroom comfortable despite a strong foul odour in the room which appears to have origins in the bathroom

Dear Rick, Thank you for taking the time to share your feedback due to your stay in our Ibis Chambéry hotel. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Maëva - Adjointe de direction

Customer review rating 2.5/5

Monty W. Families - Confirmed reviews ALL

Bed and shower fine. Breakfast good . Walls and floors very thin so can hear people around you. Not good in a hotel.

Dear Monty, Thank you for taking the time to tell us about your experience at the ibis Chambéry. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me if you wish to discuss this matter in further details. Sincerely, Maëva - Adjointe de direction

Other web-users rate our hotel

  • 263 reviews 9.3/10 Location
  • 459 reviews 6.5/10 Room
  • 400 reviews 9.3/10 Service
  • 236 reviews 8/10 Breakfast
  • 158 reviews 6/10 Cleanliness
  • 50 reviews 3.4/10 Amenities

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