ibis Chambéry 3 stars

Customer review rating (ALL Rating) 4.4/5 935 reviews

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ibis Chambéry - Image 1
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100, rue Eugène Ducretet, 73000 CHAMBERY, France

Description

Hotel extras

  • 24/7 reception desk

  • Easy access

  • Free parking

  • Sunny terrace

  • Close to main highways

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with two single beds

Photo out of - Standard Room with two single beds

Featuring the new Sweet Bed by ibis bedding, the practical and inviting ibis room has everything you need to enjoy your stay: twin beds, desk, Internet, TV with all the main channels and a bathroom.

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Emergency info in rooms

Comfort Features

  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 16 m² / 172 sq ft
  • Bedding 2 x Twin bed(s)
See availabilities

Service And Equipment

Accessibility And Security

  • Emergency info in rooms

Comfort Features

  • Opening windows

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Service And Equipment

Accessibility And Security

  • Emergency info in rooms

Comfort Features

  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Chambéry

100, rue Eugène Ducretet
73000 CHAMBERY
France

GPS:45.595708, 5.896286

Telephone
Fax +33 4 79 96 39 91

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
  • 87 rooms
  • 3 rooms for people with reduced mobility
  • 87 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Iron

  • Iron at reception

Catering

One Bar

Room service

  • Hot meals

Breakfast

  • Buffet

Sports and leisure

Boules/petanque

  • On site

Boules/petanque

  • Nearby

Cross country skiing

  • On site

Cross country skiing

  • Nearby
  • On site
  • Outdoor parking
  • Private

Accessibility

  • Accessible parking

IBIS KITCHEN LOUNGE

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  935 reviews

Customer review rating 5.0/5

Thelma T. Friends - Confirmed reviews ALL

Customer review rating 4.0/5

Josep V. C. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Graham D. Families - Confirmed reviews ALL

Thank you for your feedback and for awarding us a perfect score! We are delighted to hear that our team was able to assist you. We hope to have the pleasure of welcoming you back again soon! Kind regards, Matilde, Reception.

Customer review rating 4.0/5

Martine Z. Couples - Confirmed reviews ALL

Thank you very much for your excellent rating and for taking the time to share your feedback. We are delighted to hear that you appreciated our convenient location and the comfort of our beds, making our hotel an ideal stop for a one-night stay during your travels. Thank you as well for your loyalty as an ALL Gold member and for choosing to book through the Accor ALL app. We truly value your trust and look forward to welcoming you again on your next trip. Best regards, Matilde, reception.

Customer review rating 5.0/5

Ana B. Couples - Confirmed reviews ALL

Dear Madam, We thank you for your positive feedback. We are delighted that you had a wonderful stay at our hotel, and we hope to welcome you again very soon. Kind regards, Morgane, receptionist

Customer review rating 4.0/5

Josep V. C. Business - Confirmed reviews ALL

Well located and easy access

Customer review rating 5.0/5

Graham D. Families - Confirmed reviews ALL

Needed to get tyre changed on a Sunday. Staff phoned and organised with local company . So grateful

Thank you for your feedback and for awarding us a perfect score! We are delighted to hear that our team was able to assist you. We hope to have the pleasure of welcoming you back again soon! Kind regards, Matilde, Reception.

Customer review rating 4.0/5

Martine Z. Couples - Confirmed reviews ALL

Ideal for 1 night when travelling g

Thank you very much for your excellent rating and for taking the time to share your feedback. We are delighted to hear that you appreciated our convenient location and the comfort of our beds, making our hotel an ideal stop for a one-night stay during your travels. Thank you as well for your loyalty as an ALL Gold member and for choosing to book through the Accor ALL app. We truly value your trust and look forward to welcoming you again on your next trip. Best regards, Matilde, reception.

Customer review rating 5.0/5

Ana B. Couples - Confirmed reviews ALL

Good service

Dear Madam, We thank you for your positive feedback. We are delighted that you had a wonderful stay at our hotel, and we hope to welcome you again very soon. Kind regards, Morgane, receptionist

Customer review rating 4.0/5

Alan H. Friends - Confirmed reviews ALL

Very good, apart from on the way to the hotel I received a phone call from someone from the hotel who had tried to enter my bank account to take some money from it. The agreement was I pay at the hotel. The bank refused her request, rightly so as I had not approved it. She also asked for my card details which I rightly refused. I have stayed with you numerous times and this has never happened before. Is this company policy to demand clients card details over the phone?

Dear Alan, Thank you for taking on your time to respond to our survey after your stay in our hotel Ibis Chambéry. Regarding our booking policies, in order to confirm the booking, we are asking for a validate credit card. The goal for us is to make a deposite in case of no-presentation or room degradation. We understand the fact that you can be frustrated by this type of policy. We hope to have the pleasure to welcome you back soon. Sincerely, Maëva - Adjointe de direction

Customer review rating 2.5/5

Zhoong L. Y. Business - Confirmed reviews ALL

The ac didn't work well temp didn't make it to desire temp after 3 days . Breakfast was not refill on time. Reception didn't manage to order taxi for me, and i struggle to order because the taxi driver only speak french. Otherwise everthing is good.

Dear Zhoong, Thank you for taking on your time to share your feedback in our hotel Ibis Chambéry. While I wish you had a better experience. In fact, during your stay, the entire France was facing to a huge heat wave. Consequently, the AC was not able to cool down the room as you would have liked. However, we work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Maëva - Adjointe de direction

Customer review rating 3.0/5

Rainer S. Couples - Confirmed reviews ALL

Breakfast was great, room sufficient but the odor in the second floor was toilet-like experience.

Dear Rainer, Thank you for taking the time to share your feedback due to your stay in our hotel Ibis Chambéry. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short due to the odor inconvenance. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Maëva - Adjointe de direction

Customer review rating 2.0/5

Carol W. Couples - Confirmed reviews ALL

Location, reception staff good. Room usual acceptable Ibis standard. Breakfast was poor. Croissants and other pastries burnt, only a few left and not replaced. Unwelcoming dining room which didn’t feel clean. Not up to standard of other Ibis hotels.

Dear Carol, Thank you for taking the time to share your feedback after your stay in our hotel Ibis Chambéry. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Maëva - Adjointe de direction

Customer review rating 4.5/5

Simon S. Families - Confirmed reviews ALL

The team on reception were so friendly and helpful, I was really impressed

Monsieur S., Nous vous remercions pour l'avis positif que vous avez laissé sur notre établissement. Cela nous ravit de savoir que vous avez passé un beau séjour et espérons vous accueillir à nouveau prochainement. Chaleureusement, Morgane, réception

Customer review rating 4.0/5

Mr S. W. Business - Confirmed reviews ALL

This ibis while not close to the central old town, provided a basic service and facilities very well and as expected of this chain.

Thank you for your review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you back again very soon. Sincerely, Laura, Reception.

Customer review rating 3.5/5

Rick B. Couples - Confirmed reviews ALL

Stop on the way to the alps .. great location , nice breakfast Hotel is looking a bit tired ..thread bear carpet and over flowing cigarette bin at entrance doesn’t give a good impression Bedroom comfortable despite a strong foul odour in the room which appears to have origins in the bathroom

Dear Rick, Thank you for taking the time to share your feedback due to your stay in our Ibis Chambéry hotel. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Maëva - Adjointe de direction

Customer review rating 2.5/5

Monty W. Families - Confirmed reviews ALL

Bed and shower fine. Breakfast good . Walls and floors very thin so can hear people around you. Not good in a hotel.

Dear Monty, Thank you for taking the time to tell us about your experience at the ibis Chambéry. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me if you wish to discuss this matter in further details. Sincerely, Maëva - Adjointe de direction

Customer review rating 5.0/5

Steven S. Families - Confirmed reviews ALL

Friendly helpful staff, warm welcome, comfortable clean simple rooms, good nights sleep and good breakfast before onward travel.

Hello, Thank you for taking the time to review our hotel. We are delighted to hear that you had a good stay at our hotel! We will be glad to welcome you again for your next stay. Alicia, reception

Customer review rating 2.0/5

Carlo D. Couples - Confirmed reviews ALL

Cold room, really bad food (croque-monsieur)

Dear Mister, Thank you for sharing your feedback. We appreciate your comments about our staff. However, we regret to hear that your room temperature and dining experience did not meet your expectations. As you pointed out, our staff are available and also keen to ensure that your stay is as pleasant as possible. Whether it's about the restaurant or the heating, please don't hesitate to give us direct feedback so that we can find a solution. Regarding breakfast, we are sorry to hear that you did not enjoy it, especially as we regularly receive positive feedback on this subject. I can confirm that the items do not vary from one day to the next, as we already offer a wide choice that allows everyone to find something they like. Your insights are valuable as we strive for continuous improvement. Best regards, Clara, Executive assistant

Customer review rating 5.0/5

Mark W. Families - Confirmed reviews ALL

The room was very clean, and the breakfast was great. Lovely receptionist who spoke excellent English.

Dear, Thank you for your review of our hotel. We are delighted that you enjoyed your stay, both in terms of the welcome you received and the cleanliness of the premises, and we hope to welcome you back very soon. Yours sincerely, Gaelle, reception

Customer review rating 2.0/5

Ibe I. Business - Confirmed reviews ALL

The hotel is dilapidated and grubby both on the outside and inside. The room cleanliness was satisfactory, but the cleanliness and upkeep of the communal areas was visibly poor, especially the very dirty and small lift. Sleep was disturbed by a constant noise all night, coming from the air or water pipes in the walls.

Dear IBE I., Thank you for taking the time to tell us about your experience at the Ibis Chambéry. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maëva - Adjointe de direction

Customer review rating 4.5/5

Vittoria A. Friends - Confirmed reviews ALL

Ottima accoglienza da parte dello staff. Ottima e abbondante colazione internazionale. Letti confortevoli.

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Bien à vous, Océane

Customer review rating 4.5/5

Evanele D. Couples - Confirmed reviews ALL

Hotel situato all'uscita del casello autostradale di Chambéry. Ci siamo fermati a riposare di ritorno da Parigi. Comodi e facile da raggiungere. C'è la reception 24/24 e quindi la possibilità di fare il check-in anche alle 03 del mattino. Molto comodo per i viaggiatori. Parcheggio immenso,privato e gratuito. Personale molto cordiale ed accogliente. Camere belle, pulite, dotate di aria condizionata, TV a grande schermo e bagno privato con box doccia. Tutto pulito e ben sistemato. Ci siamo trovati molto bene. Proprio di fronte all'hotel c'è anche un grande centro commerciale con tanti negozi ed attività commerciali di ogni genere, alimentari, vestiario ecc. Noi eravamo di passaggio, e sicuramente c'è lo teniamo come punto di sosta per quando capiteremo dalle parti di Chambéry.

Bonjour madame, Merci infiniment pour votre excellent retour ! Nous sommes ravis que vous ayez apprécié votre séjour parmi nous. Vos commentaires nous encouragent à continuer dans cette voie. Au plaisir de vous accueillir à nouveau très bientôt !

Other web-users rate our hotel

  • 242 reviews 9.4/10 Location
  • 425 reviews 6.6/10 Room
  • 383 reviews 9.4/10 Service
  • 6 reviews 0.4/10 WiFi
  • 207 reviews 8.6/10 Breakfast
  • 125 reviews 6.8/10 Cleanliness
  • 48 reviews 4.3/10 Amenities

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