Novotel Nuernberg Messezentrum 4 stars

Customer review rating (ALL Rating) 4.3/5 775 reviews

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Description

Hotel extras

  • Close to the Nuremberg Exhibition Centre

  • Two children can stay in a family room free of charge

  • Bar and restaurant with international cuisine and terrace

  • 15 minutes to Nuremberg old town by U-Bahn

  • The hotel is easily accessible from the motorway and near subway stations.

Our accommodation(s)

Room

Standard room with 1 double bed and sofa

  • 4 pers. max
  • 21 / 226 sq ft
  • Bedding 1 x Double sofa bed(s) and 1 x Queen size bed(s)

Hotel location

Novotel Nuernberg Messezentrum

Muenchener Strasse 340
90471 NUREMBERG
Germany

GPS:49.411813, 11.112276

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2 RESTAURANT

Enjoy fresh meals and light snacks, served daily in our Novo2 restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  775 reviews

Customer review rating 4.5/5

Taoufik B. M. B. Families - Confirmed reviews ALL

Great hotel for families.

Dear Taoufik B. M. B., Thank you very much for your visit. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The top rating and positive remarks on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the Novotel Nürnberg am Messezentrum

Customer review rating 4.5/5

Alwardi T. A. Families - Confirmed reviews ALL

We were pleasantly surprised how child Friendly the place is. The staff very helpful, plenty of parking places.

Dear Alwardi T. A., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit, we are particularly appreciative. Therefore, on behalf of my entire staff, we would like to send a sincere “thank you.” It is rewarding for us to know when our hotel property and services leave you satisfied and to receive respective ratings and great remarks on the team in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. The team of the Novotel Nürnberg am Messezentrum

Customer review rating 1.0/5

Christopher S. Families - Confirmed reviews ALL

Wasn't able to use sauna it was switched off. No bread to make toast, staff said they had no delivery due to the day, cold beans, egg and sausages at 9am. Not much left for the children also. For 2 days bacon burnt no one eat it. No stretch Mat in gym. coffee machine broke down. Juice is watered down.

Dear Christopher S., We sincerely apologize for the deficiencies that unfortunately caused inconveniences for you. We appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On behalf of the entire team, we would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Novotel Nürnberg am Messezentrum. Best regards, The team of the Novotel Nürnberg am Messezentrum

Customer review rating 2.5/5

Claude D. Z. Families - Confirmed reviews ALL

Stingy askungen for 15euro on Hotel Parking

Dear Claude D. Z., Thank you very much for your visit. We regret that your experience with our hotel and our service did not completely meet your expectations; please allow us to express our sincerest apologies. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore, we hope that you will give us the opportunity to better serve you in the near future, and your next visit will be more pleasant as the previous one. Best regards, The team of the Novotel Nürnberg am Messezentrum

Customer review rating 2.0/5

Dorian N. Business - Confirmed reviews ALL

Location from Messe was good (walking distance, train) however the hotel felt old and dated. Carpets and walls were stained and need replacing/painting. The exercise facilities were terrible. Need more and newer equipment. The restaurant was average with limited choices. The room was fine however the sheets were rough (I used a t-shirt over my pillow).

Dear Dorian N., Thank you very much for your visit. We are very sorry that you did not like our hotel very much. We apologize for any inconvenience caused and ask for your understanding for a hotel that - although still in good shape - lacks some top modern details due to its age and unfortunately also shows one or the other sign of wear. However, please be assured that appropriate renovation measures are already being planned. It would be a pleasure for us to welcome you again in Nürnberg and at our hotel. With best regards, Your team from the Novotel Nürnberg am Messezentrum

Other web-users rate our hotel

  • 464 reviews 7.4/10 Location
  • 819 reviews 5.7/10 Room
  • 600 reviews 8.6/10 Service
  • 12 reviews 6.8/10 WiFi
  • 528 reviews 8.2/10 Breakfast
  • 414 reviews 5/10 Comfort
  • 372 reviews 5/10 Cleanliness
  • 227 reviews 3.4/10 Value

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