Novotel Nuernberg Messezentrum 4 stars

Customer review rating (ALL Rating) 4.4/5 911 reviews

Novotel Nuernberg Messezentrum - Image 1
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Muenchener Strasse 340, 90471 NUREMBERG, Germany

Description

Hotel extras

  • Close to the Nuremberg Exhibition Centre

  • Two children can stay in a family room free of charge

  • Bar and restaurant with international cuisine and terrace

  • 15 minutes to Nuremberg old town by U-Bahn

  • The hotel is easily accessible from the motorway and near subway stations.

Our accommodation(s)

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Room

Standard room with 1 double bed and sofa

  • 4 pers. max
  • 21 m² / 226 sq ft
  • Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)

Hotel location

Novotel Nuernberg Messezentrum

Muenchener Strasse 340
90471 NUREMBERG
Germany

GPS:49.411813, 11.112276

Telephone
Fax +49 911 8126137

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO² RESTAURANT

Enjoy fresh meals and light snacks, served daily in our Novo² restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  911 reviews

TripAdvisor Rating  4.0/5  804 reviews

great location for convention but Customer service

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Dear Mehmet E., We would like to offer our sincere apologies for the problems regarding our customer service. That is unacceptable and below our standards. Please rest assured that we have already looked into this and taken steps - and we will make sure that negative experiences are a rare exception in the future. We feel very bad for the inconveniences you had to deal with - and at the same time we do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. We definitely do appreciate the fact that you took the time to review your stay with us. Now we would like to ask you to give us another chance. We very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, The team of the Novotel Nürnberg am Messezentrum

Expen see ive and problems with the room

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Dear Emmanuel D., We sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. We appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On behalf of the entire team, we would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Novotel Nürnberg am Messezentrum. Best regards, The team of the Novotel Nürnberg am Messezentrum

No wifi no water to drink

Customer review rating 2.0/5

Ms Business - Confirmed reviews ALL

Dear MS, Thank you very much for your visit. We regret that your experience with our the wi-fi our service did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore, we hope that you will give us the opportunity to better serve you in the near future, and your next visit will be more pleasant as the previous one. Best regards, The team of the Novotel Nürnberg am Messezentrum

Nice location for the Messe, friendly service

Customer review rating 3.5/5

Phil G. Business - Confirmed reviews ALL

Dear Phil G., We are very pleased that you took the time to review your visit with us. Thank you for your positive remarks on our service, and also for your critique and suggestions on improvement. We take your input very seriously and we have already discussed it with the managers and colleagues in charge. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the Novotel Nürnberg am Messezentrum

Friendly Staff

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Thank you very much for your visit. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the Novotel Nürnberg am Messezentrum

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Other web-users rate our hotel

  • 457 reviews 7.5/10 Location
  • 808 reviews 6.2/10 Room
  • 687 reviews 8.7/10 Service
  • 17 reviews 8.6/10 WiFi
  • 559 reviews 8.5/10 Breakfast
  • 396 reviews 5.5/10 Comfort
  • 363 reviews 5.5/10 Cleanliness
  • 296 reviews 6.2/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.