Novotel Nuernberg Messezentrum 4 stars

Customer review rating (ALL Rating) 4.3/5 766 reviews

Novotel Nuernberg Messezentrum - Image 1
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Description

Hotel extras

  • Close to the Nuremberg Exhibition Centre

  • Two children can stay in a family room free of charge

  • Bar and restaurant with international cuisine and terrace

  • 15 minutes to Nuremberg old town by U-Bahn

  • The hotel is easily accessible from the motorway and near subway stations.

Our accommodation(s)

Room

Standard room with 1 double bed and sofa

  • 4 pers. max
  • 21 / 226 sq ft
  • Bedding 1 x Double sofa bed(s) and 1 x Queen size bed(s)

Hotel location

Novotel Nuernberg Messezentrum

Muenchener Strasse 340
90471 NUREMBERG
Germany

GPS:49.411813, 11.112276

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2 RESTAURANT

Enjoy fresh meals and light snacks, served daily in our Novo2 restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  766 reviews

Customer review rating 2.0/5

Dorian N. Business - Confirmed reviews ALL

Location from Messe was good (walking distance, train) however the hotel felt old and dated. Carpets and walls were stained and need replacing/painting. The exercise facilities were terrible. Need more and newer equipment. The restaurant was average with limited choices. The room was fine however the sheets were rough (I used a t-shirt over my pillow).

Dear Dorian N., Thank you very much for your visit. We are very sorry that you did not like our hotel very much. We apologize for any inconvenience caused and ask for your understanding for a hotel that - although still in good shape - lacks some top modern details due to its age and unfortunately also shows one or the other sign of wear. However, please be assured that appropriate renovation measures are already being planned. It would be a pleasure for us to welcome you again in Nürnberg and at our hotel. With best regards, Your team from the Novotel Nürnberg am Messezentrum

Customer review rating 4.0/5

Sven H. Business - Confirmed reviews ALL

It was a nice stay, very friendly service and good quality rooms. Something to improve: the "gym" is a joke and should not be referred to as a gym...

Dear Sven H., Thank you very much for your visit. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and your room in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The top rating and great remarks on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the Novotel Nürnberg am Messezentrum

Customer review rating 4.5/5

Steve C. Business - Confirmed reviews ALL

3 night stay whilst working at the Messe. Ideal location and has everything you need.

Dear Steve C., On behalf of the entire team, we would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We will gladly pass on your review. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, The team of the Novotel Nürnberg am Messezentrum

Customer review rating 5.0/5

Obradovic G. Business - Confirmed reviews ALL

one night stay, very satisfied

Dear G. Obradovic , On behalf of the entire team, we would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We will gladly pass on your review. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, The team of the Novotel Nürnberg am Messezentrum

Customer review rating 2.0/5

Souzan A. B. -. D. Business - Confirmed reviews ALL

-. Nobody helps with luggage -. understaff -. no bathrooms needs except soap, shower gel and shampoo which are not for a one time use / one costumer ( huge bottles) not sanitary ( nobody wants to use the same bottle which another 20 clients did) -. No slippers or bathrobes. The slippers I received a pair after 2 days from the front office after asking 2 days in a row. -. minibar empty -. phone room not working -. towels worn down -. bathroom sink stained and with rust (room 212) -. bedsheets some had black stains -. the couch was worn down This is by far a 4 star hotel

Dear Souzan A. B. -. D., Thank you very much for your visit. We regret that your experience with our hotel, the room and our service did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore, we hope that you will give us the opportunity to better serve you in the near future, and your next visit will be more pleasant as the previous one. Best regards, The team of the Novotel Nürnberg am Messezentrum

Other web-users rate our hotel

  • 476 reviews 7.4/10 Location
  • 820 reviews 5.8/10 Room
  • 605 reviews 8.6/10 Service
  • 12 reviews 6.8/10 WiFi
  • 523 reviews 8.1/10 Breakfast
  • 415 reviews 5.1/10 Comfort
  • 372 reviews 4.8/10 Cleanliness
  • 226 reviews 3.3/10 Value

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