Novotel Nuernberg Messezentrum 4 stars
Customer review rating (ALL Rating) 4.4/5 686 reviews
ALLSAFE approved hotel
An ALLSAFE certified hotel
Two children can stay in a family room free of charge
Bar and restaurant with international cuisine and terrace
15 minutes to Nuremberg old town by U-Bahn
The hotel is easily accessible from the highway
Muenchener Strasse 340
90471 NUREMBERG
Germany
U1: U1 MESSEZENTRUM
NUE - FLUGHAFEN NUERNBERG At 12km / 7.46 miles
NUERNBERG At 13km / 8.08 miles
NUERNBERG At 7km / 4.35 miles
GPS:49.411813, 11.112276
Check-in from - Check out up to
Enjoy fresh meals and light snacks, served daily in our Novo² restaurant.
Open from 6am to 1am, the bar is perfect for whiling away the hours and enjoying animated conversation with other hotel guests. The bar accommodates up to 50 people, so why not come along and sample our tasty snacks?
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.
100% genuine reviews from our guests
Find out moreCustomer review rating 5.0/5
Laurent W. Families - Confirmed reviews ALL
We have stayed several times in this hotel. We are always very satisfied both from the room quality as well as the breakfast
Geachte Laurent W., We very much appreciate your comments regarding your stay at the Novotel Nuernberg Messezentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, your Novotel Nuremberg Messe Team
Customer review rating 4.0/5
Wolfgang S. Business - Confirmed reviews ALL
I have been before at that hotel so did l know what to expected.
Dear Wolfgang S., We very much appreciate your comments regarding your stay at the Novotel Nuernberg Messezentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, your Novotel Nuremberg Messezentrum Team
TripAdvisor rating 4.0/5
klaussteiner Business - TripAdvisor review
perfect location, near the motorway and also near the trade fair. You can have dinner in the restaurant or enjoy a drink at the bar. In summer you can swim in the pool, in winter you can relax in the wellness area.
Customer review rating 3.5/5
Sonte Families - Confirmed reviews ALL
Overnight stay on a long journey
Dear Matthias P., Thank you for taking the time to tell us about your experience at the Novotel Nuernberg Messezentrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We took our time to have a close look into your feedback and to get all team members onboard concerning your stay. Without further ado I would like to offer you our apologies again, also as representative for my whole team. We are sorry that we have not been able to offer you a satisfying experience, as hoteliers we really try hard for a great guest experience and we did not reach our target during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastian Kuehn General Manager
Customer review rating 2.5/5
Frequent T. Solo - Confirmed reviews ALL
The staff was friendly, but from the minute you walked into the hotel, you could smell mold and mildew. It was the same in my room and in the halls, which had dirty and stained carpets. There were signs at the windows and doors at the ends of the halls saying “According to our air circulation policy, these windows should be kept open,” but the windows were closed. My eyes were red and I had constant problems with breathing despite keeping the window open (because of the smell) whenever I was in the room. It was a cold and rainy weekend but being cold was better than the bad smell in the room and the hotel in general. The mirror in the bathroom was broken and the safe didn’t work, either. I won’t be back.
Dear Jean C., Thank you for taking the time to tell us about your experience at the Novotel Nuernberg Messezentrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I can assure you that we took a very close look into your feedback, as our customers feedback is of the highest value for us. Without further ado I would like to again offer you my apologies, also in my teams name. Is was a lot of feedback therefor we took our time to analyse and improve things but we won´t go through this point by point here. What I just wanted to make clear is that there was a german law for a so called ventilation concept during the times of CoVid 19 barrier gestures. This was the one and only reason for the signs saying the windows should be open. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastian Kuehn General Manager
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