Mercure Hotel Offenburg am Messeplatz 4 stars

Customer review rating (ALL Rating) 3.8/5 200 reviews

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Mercure Hotel Offenburg am Messeplatz - Image 1
Mercure Hotel Offenburg am Messeplatz - Image 2
Mercure Hotel Offenburg am Messeplatz - Image 3
Mercure Hotel Offenburg am Messeplatz - Image 4
Schutterwälderstr. 1 a, 77656 OFFENBURG, Germany

Description

Hotel extras

  • All rooms are air-conditioned and have flat-screen, telephone and kettle.

  • By the fairgrounds a few minutes to the city centre, 2km to the A5

  • Located between Strasbourg, Freiburg, the Black Forest, Baden-Baden, Colmar and Europa Park

  • A swimming pool and sauna invite you to relax.

  • Free WIFI in the entire hotel and free internet terminals in the lobby

Our accommodation(s)

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Room 1

Hotel location

Mercure Hotel Offenburg am Messeplatz

Schutterwälderstr. 1 a
77656 OFFENBURG
Germany

GPS:48.464741, 7.933212

Telephone
Fax +49 781 505513

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

HOFKAMMER

Our restaurant Hofkammer serves regional specialties.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  200 reviews

TripAdvisor Rating  3.7/5  1,117 reviews

Needs Improvement

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Lieber Herr D., vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Ihr Mercure Hotel Offenburg

Lack of hygiene and very old-fashioned

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Dear Boris B., Thank you for taking the time to tell us about your experience at the Mercure Hotel Offenburg am Messeplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ihr Mercure Offenburg Team

well located

Customer review rating 4.5/5

John C. Couples - Confirmed reviews ALL

Customer review rating 1.5/5

Anna Families - Confirmed reviews ALL

Dear Anna K., Thank you for taking the time to tell us about your experience at the Mercure Hotel Offenburg am Messeplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ihr Mercure Offenburg Team

well located

Customer review rating 4.0/5

Larry H. Couples - Confirmed reviews ALL

Dear Sara K H., We very much appreciate your comments regarding your stay at the Mercure Hotel Offenburg am Messeplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ihr Mercure Offenburg Team

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Other web-users rate our hotel

  • 289 reviews 8.1/10 Location
  • 599 reviews 4.2/10 Room
  • 437 reviews 7.4/10 Service
  • 36 reviews 3.4/10 WiFi
  • 291 reviews 3.1/10 Cleanliness
  • 272 reviews 7.9/10 Breakfast
  • 255 reviews 4/10 Comfort
  • 195 reviews 3.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.