Mercure Hotel Offenburg am Messeplatz 4 stars

TripAdvisor rating 4.0/5 977 reviews
Mercure Hotel Offenburg am Messeplatz
See on a map
+ 24 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • All rooms are air-conditioned and have flat-screen, telephone and kettle.

  • By the fairgrounds a few minutes to the city centre, 2km to the A5

  • Located between Strasbourg, Freiburg, the Black Forest, Baden-Baden, Colmar and Europa Park

  • Free WIFI in the entire hotel and free internet terminals in the lobby

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Gift shop/newspaper shop
  • PorterPaying
Leisure and activities
  • Indoor heated pool
  • Fitness centre (Nearby)
  • Golf course 18 holes (Nearby)
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Self-service catering
Business services
  • 10 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Hotel Offenburg am Messeplatz

Schutterwälderstr. 1 a
77656
offenburg
germany

Tel: +4907815050

Fax: (+49)781/505513

Contact email

Check-in from 15h00

Check out up to 12h00

  • SCHUTTERWALD :   R2 MESSEPLATZ

  • S3 R2 :   S3 R2 MESSEPLATZ

  • By plane

    BADEN BADEN At 60km / 37.29 miles

  • By plane

    BALE MULHOUSE At 128km / 79.54 miles

  • By plane

    STRASBOURG ENTZHEIM At 30km / 18.64 miles

  • By plane

    STUTTGART INTERN. At 170km / 106.25 miles

  • By car

    A5 EXIT OFFENBURG At 1.5km / 0.94 miles

  • By train

    MAIN TRAIN STATION At 2km / 1.24 miles

GPS :48.464741, 7.933212

Our accommodations

At the 4-star Mercure Hotel Offenburg am Messeplatz, you can choose between Standard Rooms with a king-size bed or twin beds, Privilege Rooms with a king-size bed or twin beds and five Privilege Suites with double beds. All 132 rooms in our hotel are air-conditioned and have free WIFI. One child aged up to 12 years can stay in a parent's room free of charge and can enjoy breakfast at half price. Your pet is also welcome to stay with us (charge of EUR 10/night).

Standard Room with double bed

  • Max. number of persons: 3
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Comfort Room with a double bed

  • Max. number of persons: 3
  • Area: From 18
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Privilege Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Mini bar with free soft drinks(...)

Standard Room with two single beds

  • Max. number of persons: 2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Comfort Room with twin beds

  • Max. number of persons: 2
  • Area: From 18
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Privilege Suite with double bed

  • Max. number of persons: 4
  • Area: From 38
  • Most of the accommodation: Balcony *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

HOFKAMMER

Type of cuisine: Regional

Photo non contractuelle / Strictly non binding

In our "Hofkammer" restaurant, we serve specialties from the region with a selection of international dishes too. Look forward to a few blissful moments and pay us a visit between 6.30am and 11.30pm.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SCHENKE

Photo non contractuelle / Strictly non binding

In our popular beer and wine tavern "Schenke", you can enjoy wine from the Baden region, delicious beer, other refreshing drinks and something to eat. Come and while away the hours between 5pm and 1am.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 300

  • Maximum capacity: 330 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Hotel Offenburg am Messeplatz

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

143 reviews

tripadvisor

TripAdvisor Rating 4.0/5

977 reviews

The air conditioning was switched off

TripAdvisor rating 4.0/5

Footprints567181 Couples - 26/10/2019 TripAdvisor review

The air conditioning was switched off during the overnight stay. It was too hot in the room. You don't expect this from a hotel with rooms in this price range! Too bad we have to look for another hotel because everything else is fine.

Dear Footprints, thank you so much for your comment. Yes the air conditioning is in winter time switched off. You can use the heater if you like it more warm in your room. Best Regards from Offenburg Your Team from Mercure Hotel Offenburg am Messeplatz

Great !

TripAdvisor rating 4.0/5

florke Solo travel - 08/10/2019 TripAdvisor review

Stayed for one night and had a good sleep, nice large breakfast (until noon on the weekend) and friendly staff. Parking is 10 € but your car is safe while in the hotel/city center. Room was clean, so was the rest of the hotel. Will return !

Dear Florke, thank you so much. See you soon in Offenburg. Best Regards Your Team from Mercure Hotel Offenburg am Messeplatz
Customer review rating 4.3/5

John Couples - 20/09/2019 Confirmed reviews ALL

We enjoy staying in this hotel and usually stay here between four and six times a year when we travel between the U.K. and land Italy. It is conveniently located near the A5, the rooms are a generous size, the cosy bar or outside terrace are relaxing places to enjoy a drink and a snack, or alternatively, the restaurant provides a lovely meal. All members of staff are helpful, professional and welcoming. On our most recent visit, things did not go quite as smoothly as usual: the room had only been provided with towels for one guest instead of two. This was, to be fair, corrected immediately by a member of the reception staff who are always helpful, professional and welcoming. It was clearly a busy evening, the terrace was full, quite a number of guests were in the bar and the restaurant appeared to be very busy. The staff were working hard to serve the three areas and another waiter or waitress on might have reduced the delay in being served. We accept that everyone is entitled to day that does not reach your normal standards so still plan to visit next year when I’m sure all will be well.

Disappointing

TripAdvisor rating 4.0/5

cjpaul Couples - 31/08/2019 TripAdvisor review

As a frequent user of Accor Hotels both privately and for business I and my wife have no worries regarding quality of the Accor hotels we stay at. To say we were disappointed at the Mercure Offenburg would be conservative. At reception the office space behind the desk looked a bit like a dogs breakfast, disorganised and scattered. Going up to the room the hall way decor was looking tired. In the room the aircon was inadequate, temperature outside reached 32c but the unit could not be cooled adequately for a decent nights sleep. This seemed endemic through most of the hotel as looking out the windows in the early hours of the mornings many rooms had windows open trying to catch a cooling breeze and lights on as though they also had trouble sleeping. We stayed three nights and the in room amenities were not replenished at all. The soap dispenser in the shower was empty on our arrival and never filled during our stay. One small piece of soap was available on our arrival and evidently was meant to last 3 nights for two people. My job entails a significant amount of travel and time away, at least 200 nights a year over the last 35 years plus so I get a good feel for hotels and their operation. My overall impression of this hotel is that the management was very tired and is putting tremendous pressure on the staff who I must commend for doing a brillant job generally in trying to keep the show on the road while lacking the resources to provide the standard they were trying so hard to achieve.

Worst hotel ever

TripAdvisor rating 4.0/5

markpeterborough2019 Business - 20/08/2019 TripAdvisor review

After travelling around Europe staying in mainly Accor group hotels many of them Mercure I can confidently starte this was by far the worst and no way does this deserve 4 stars. At check in I had to ask for my drinks voucher which should be given as standard for silver status. The room was tired, stains on curtaains, radiator and walls were dirty bits of food left by previous occupants under the chair. Breakfast day 1, utensils missing to serve food, no coffee, missing utensils on table, baked beans cold, they had been poured straight from a tin to the serving container without heating. Day 2, better but a dessergt spoon given to stir sugar in coffee cup, and no coffee until 15 minutes after breakfast started, the staff member suggested I had tea! Third day musch better and note it was different staff on duty. All in all stay here at your peril, a stressful experience and for the quality of service I received very expensive.

Dear MarkPeter, thank you for your Comment. We are sorry. Normaly we serve the best breakfast in town. It is could be that you will be by "roush hour" between 08.00 - 09.00 H am in our restaurant. Then that will be possible that sometimes the tables not wil be refreshed. Beakd beans and all other from the hot Buffet will have 60C or more. Best Regards from Offenburg

Good hotel in a nice city

TripAdvisor rating 4.0/5

Bart T Couples - 14/08/2019 TripAdvisor review

You have a 4 stars hotel with airco and very nice working people. In het restaurant the breakfast is good and the elder servant is very helpfull Also Mis Volck at the bench did her job verry well. We had an noisy room, under the swimmingpool. And she gave us an other room at the thirth floor. Everything went wel. We got a bottle of water every day. Also the braun waitres in the restaurant was very proffesional. we gave som tips for all the diverent waiters. We had 7 wunderfull days with sun and only one rainy day.

Dear Bart, thank you so much. Best Regards from Offenburg

A very good hotel where you feel welcomr

Customer review rating 4.3/5

John Couples - 27/07/2019 Confirmed reviews ALL

Reception welcoming and very helpful Room and bathroom prepared and cleaned to highest standards Cosy bar and welcoming outside area for drinks and snacks The restaurant which we did not visit this time has a good menu with excellent service Excellent breakfast choice

Comfortable stay

TripAdvisor rating 4.0/5

Excursion58555010069 Couples - 08/06/2019 TripAdvisor review

Had suite. Room was spacious and clean. Beds comfortable. Only negative was shower. Very difficult to get in and very slippery. An accident waiting to happen The breakfast buffet was fantastic. It rated a 10

A very enjoyable and relaxing overnight stay

Customer review rating 4.3/5

John Couples - 30/04/2019 Confirmed reviews ALL

* Friendly and helpful reception * Rooms well prepared and beautifully cleaned for arrival * Restful swimming pool and sauna * Great snacks and friendly service at the bar * Lovely breakfast with an excellent choice and friendly service * Smooth and efficient check out

Not my first stay

TripAdvisor rating 4.0/5

wolfgangd612 Business - 22/10/2018 TripAdvisor review

It seemed that the hotel & staff didn´t manage and were not able to serve in that quality you normaly expect, because of "full house"!! No priority check in, although I sent an info, the early check in was a bit Problem, no upgrade - which I didn´t expect - but normaly I had a bathrobe in my room, a bottle of water, nad NO EMPTY mini bar.... which is normaly included. I mentioned it on the same day - I got 50 Points, thanks, but very poor, still no bathrobe, still looking in the empty Minibar.... AND the breakfast also not convenient... no Service, full tables, out of 30% on the buffet... but I didn´t pay less than 30%... Bar in the evening fully booked, slow service, 1 waiter was the excuse...

Excellent stay (1-night)

TripAdvisor rating 4.0/5

florke Solo travel - 14/10/2018 TripAdvisor review

On my way back from Italy, I arrived late at the hotel. Still, everything was handled quickly, understanding, fast and friendly! Everything you need and more is available in the room (coffee for in the morning, a little saloon, a bath…). Follow the parking directions for the Messe, then choose for hotel parking (10 €).

Dear Florke, thank you so much for your comment. All our Comfort and Privilege Rooms have Coffee and Tea in the room. Did you try our Breakfast Buffet? There you can choose coffee, tea, baked beans, bacon and much more. Taste the Region. See you soon in Offenburg. Best Regards Your Team from Mercure Hotel Offenburg am Messeplatz

A great venue fo a short break

TripAdvisor rating 4.0/5

ontheroad5055 Couples - 04/09/2018 TripAdvisor review

The hotel is excellent being both close to Offenburg Centre and also to the motorway network to visit other cities and countryside. The hotel also has a good restaurant for breakfast and dinner as well as a great swimming pool.

Dear Sir or Madame, thank you for your comment. Did you been in Straßburg or Europapark Rust? See you soon in Offenburg. Best Regards Your Team from Mercure Hotel Offenburg am Messeplatz

Mercure Hotel am Messeplatz, Offenburg

TripAdvisor rating 4.0/5

MarkD2698 Family - 30/06/2018 TripAdvisor review

Comfortable hotel. However, did not receive VIP treatment, despite having Silver status despite the marketing brochures stating silver card holders would receive smth.. Great breakfast! Not too far from the City Centre, and also the motorway. If you need an early start, is better to stay there as you're straight on the motorway and not driving through the backstreets of Offenburg

Dear Mark, thank you for your comment. We are sorry that you not receive a VIP Treatment. See you soon in Offenburg! Your Team from Mercure Offenburg am Messeplatz

Not recommended

TripAdvisor rating 4.0/5

rene962 Family - 16/05/2018 TripAdvisor review

Overall I was not impressed and do not recommend to stay here. Rooms are old and have not been recently refurbished (the room still smelled of smoke; probably from the carpet). I had a privilege room but the promised bathrobes were not present. Minibar drinks were included but no bottle opener was present in the minibar. The airconditioning was not working even though it was a very warm day (and opening a window was not practical due to traffic noise). The parking fee was €10, but this was not previously announced on the web site.

Dear Rene, thank you for your comment. The air condition had on this day a technical problem. So at your next stay the air condition is working. We are sorry that you will not found a bottle opener by the Minibar. We speak with Housekeeping Team that they will check it before arrival. See you soon in Offenburg Your Team from Mercure Hotel Offenburg am Messeplatz

A Very Enjoyable Stay

Customer review rating 4.3/5

John Couples - 19/04/2018 Confirmed reviews ALL

We very much enjoyed our recent overnight stay at the Mercure Offenburg. As always the reception staff were welcoming and professional and our room had been cleaned and prepared to the highest standards. The wide choice available at breakfast is always appreciated as is the attentive and efficient service. During the evening the bar staff were excellent; the service was prompt, helpful and friendly. Normally I would not single out a member of staff from such an excellent team, but Mohammed deserves a special mention For his engaging involvement throughout the evening.

Not a good Mercure

TripAdvisor rating 4.0/5

robertmG909XW Family - 12/01/2018 TripAdvisor review

This is one of the worst Mercure hotels I have aver been in. Maximum classification would be 3 star. There are way better Ibis choices than this Mercure. I recomand it only for 1 night sleep. The location is ok for people who drive along europe, it is close to the French border

Very nice place and excellent value for money

TripAdvisor rating 4.0/5

ilyab780 Family - 10/01/2018 TripAdvisor review

We have enjoyed staying with this Mercure hotel. Very nice rooms and room service. Rooms were very clean. Personal was very supportive as well. Used several times the sauna and swimming pool - it was very clean and good quality. For sure will return to this place next time

Nice hotel well located

TripAdvisor rating 4.0/5

Pierre Z Family - 09/01/2018 TripAdvisor review

Nice hotel well located. I appreciate very much the restaurant and the bar. The swimming pool and the sauna on the top is great. The personnel is very nice and professional. We like the location near to the center of the city and the congress house. We often come to this hotel for pleasure.

Pricey tired Mercure Accor Hotel / cold indoor swimming pool

TripAdvisor rating 4.0/5

I4696UVrussellc Family - 06/12/2017 TripAdvisor review

Offenberg is a good place to stay for the Christmas markets. We were a quite disappointed by the service and décor of the hotel. The carpets are old and corporate. The swimming pool was cold and the sauna / infra rouge room were both switched off. However the proximity to Offenburg and Strasbourg saved the weekend. Prices are hiked in December for the Christmas market. Perhaps we made a mistake booking directly thru the Accor website rather than booking.com. Parking at the hotel ia an extra 10 Euros and the width of the spaces are tight.

Good and bad.

TripAdvisor rating 4.0/5

B74WLjohna Family - 29/11/2017 TripAdvisor review

Mostly it was very enjoyable. The room was big and comfortable, the breakfast was great and the staff were generally friendly and obliging. However, it lost 1 star because of the following: (a) Friday night's meal was interrupted when we were asked to leave our table and finish our meal (desert) at the bar: it was 10:15 pm and we were nearly finished - inexcusably rude (the Cook and most staff left at 10:00 pm despite being advised the restaurant closed at 10:30); and (b), we were unexpectedly told we had to pay and extra Euro 10/night for parking. The cost for 2 cars for 2 nights was too much!. This should have been advised before we booked.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in offenburg