Mercure Sydney Parramatta 4 stars
Customer review rating (ALL Rating) 4.1/5 693 reviews
ALLSAFE approved hotel
Flexible conference and event spaces-outdoor terrace area and breakout spaces.
Modern Australian dining at M Restaurant and Bar.
WiIFi, LCD TV with Work Space
Outdoor pool, Tennis Court
Close to Paramatta CBD and Sydney Olympic Park, and 40 minutes to Sydney CBD.
106 Hassall Street
2142 SYDNEY
Australia
HASSALL ST: BAXTERS ROUTE PARRAMATTA
PARRAMATTA: WESTERN LINE PARRAMATTA
KINGSFORD SMITH AIRPORT At 30km / 18.64 miles
RIVERCAT FERRY At 2km / 1.24 miles
M4 At 1km / 0.63 miles
GRANVILLE At 2km / 1.25 miles
PARRAMATTA At 1km / 0.63 miles
GPS:-33.81897, 151.021591
Check-in from - Check out up to
M restaurant serves a buffet breakfast and an a la carte dinner menu daily. The chef presents a modern Australian menu specialising in seafood and steak. Enjoy dining in our outdoor terrace area during the summer months.
The M Bar provides a perfect setting for a relaxing drink or a coffee. The Terrace also provides an outdoor setting for a catch-up with friends or business collegues.
The 4 star Mercure Sydney Parramatta offers 165 modern contemporary rooms with various room types, featuring flat screen LCD TV, broadband internet,
Accessible room
TripAdvisor rating 4.0/5
Ray4Glenchy TripAdvisor review
This Hotel was nice. It certainly isn't new though, and 'feels' a few years old. Our room was clean, smelled good and was very spacious and comfortable. It's quite close to lots of awesome eateries and other interesting places too. The staff were friendly and helpful.
Customer review rating 2.5/5
A H. Families - Confirmed reviews ALL
Staff is ok ! But overall room was not clean, I also find someone old stocking in wardrobe ! Very disappointed I was staying in your hotel pass 3 years , and notice your hotel definitely need to improve your room fitting and cleaning !
Dear Alan H., Thank you for taking the time to tell us about your experience at the Mercure Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Apologies about the experience that you had last time and we didn't meet your expectation this time around. I would like to thank you to bringing this into our attention which will help us to prevent it happening in the future. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Saad Khan Front Office Assistant Manager
Customer review rating 3.0/5
Felipe L. Business - Confirmed reviews ALL
The breakfast was great. The room was average. Poor cleaning quality.
Dear Felipe L., Thank you for taking the time to tell us about your experience at the Mercure Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Saad Khan Front Office Assistant Manager
Customer review rating 3.0/5
Michael H. Couples - Confirmed reviews ALL
was very disappointed in no restaurant, you need to note so we are aware. We travelled 7 hours and had plans to eat in, takeaway pizza just did not cut it. Also hotel is very tired and really needs a reno. The air con motor is really struggling when on at night
Dear Michael L H., Thank you for taking the time to tell us about your experience at the Mercure Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sorry to hear that we have not met your expectation on your previous stay. Our restaurant is limited since the COVID planning to get that back soon. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Saad Khan Front Office Assistant Manager
TripAdvisor rating 1.0/5
patelpinakink TripAdvisor review
Hotel lacked cleanliness, carpet floor had layered dust visible through naked eye. Bathroom had mould. Aircon had a poor quality. Wondered how it got four star with such mess. Although location was Handy to everything.
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