Mercure Sydney Parramatta 4 stars

Customer review rating (ALL Rating) 3.8/5 1,235 reviews

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Mercure Sydney Parramatta - Image 1
Mercure Sydney Parramatta - Image 2
Mercure Sydney Parramatta - Image 3
Mercure Sydney Parramatta - Image 4
106 Hassall Street, 2142 ROSEHILL, Australia

Description

Hotel extras

  • Flexible conference and event spaces-outdoor terrace area and breakout spaces.

  • Modern Australian dining at M Restaurant and Bar.

  • WiIFi, LCD TV with Work Space

  • Outdoor pool, Tennis Court

  • Close to Paramatta CBD and Sydney Olympic Park, and 40 minutes to Sydney CBD.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Accessible Classic King Room

Photo out of - Accessible Classic King Room

32 SQM - Spacious open-plan room with Parramatta views featuring a King bed, accessible bathroom and all facilities of our Classic Room. Designed for guests with mobility restrictions. Rollaway bed available on request for $60 per night.

Max. number of persons
2
Area
From 32 m² / 344 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • In-house movies

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 32 m² / 344 sq ft
  • Bedding 1 x King size bed(s)
  • Accessible room
See availabilities

32 SQM - Enjoy a spacious open-plan room with views over Parramatta, featuring 2 Double size beds, LCD TV with cable channels, tea and coffee making facilities. Room accommodates up to 2 adults and 2 children.

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Double bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • In-house movies

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

32 SQM - Relax in your newly refurbished Superior King Room, offering 1 King bed, spacious accommodation and stylish modern décor. Ideal for up to 2 adults and 1 child. Rollaway bed available on request for $60 per night.

Max. number of persons
2
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • In-house movies

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

32 SQM - The Superior Twin Room offers spacious accommodation with 2 Double size beds. Boasting beautiful modern décor, it features a private ensuite, work desk and LCD TV. Up to 2 adults and 2 children.

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Double bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • In-house movies

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Executive Spa Suite

Non contractual photo

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • In-house movies

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mercure Sydney Parramatta

106 Hassall Street
2142 ROSEHILL
Australia

GPS:-33.81897, 151.021591

Telephone
Fax +61 2 8836 1043
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 165 rooms
  • 3 rooms for people with reduced mobility
  • 14 connecting rooms
  • 165 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
  • Korean
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundromat

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Concierge

  • Concierge

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

BBQ / Picnic Area

  • BBQ / Picnic Area

Business

4 Meeting rooms

Business Center

  • Business center with support staff

Well-being

Terrace Pool

  • Outside
  • On site

Onsite Mini Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 160 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.95 m / 6.4 ft

  • Parking pricing: 15.32 € 25 AUD Per day
  • Parking for a month
  • Parking for a week

Security

  • Sprinkler
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Accessible parking

M RESTAURANT

Photo out of - M RESTAURANT

M restaurant serves a buffet breakfast and an a la carte dinner menu monday to friday only. The chef presents a modern Australian menu specializing in seafood and steak. Enjoy dining in our outdoor terrace area during the summer months.

Cooking style
Bistro
Capacity
65
Accessibility
Accessible service
106 Hassall Street, 2142 Sydney, Australia
Telephone +61 2 8836 1000
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday Closed
Sunday Closed
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Meals by the swimming Pool
  • Takeaway Meals

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Contactless
  • Other

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

M restaurant serves a buffet breakfast and an a la carte dinner menu monday to friday only. The chef presents a modern Australian menu specializing in seafood and steak. Enjoy dining in our outdoor terrace area during the summer months.

The M Bar provides a perfect setting for a relaxing drink or a coffee. The Terrace also provides an outdoor setting for a catch-up with friends or business collegues.

Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation

Embrace a well-rounded stay by utilizing our 24-hour gym for invigorating workouts, indulging in a refreshing swim in our outdoor pool, basking in the sun, or challenging a companion to a tennis match on our on-site court.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,235 reviews

Customer review rating 3.5/5

Giuliano B. N. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Jonathan D. R. Business - Confirmed reviews ALL

Customer review rating 1.5/5

Kerry W. Couples - Confirmed reviews ALL

Customer review rating 2.5/5

Barry T. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Lesley B. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Jonathan D. R. Business - Confirmed reviews ALL

Good stay and nice location

Customer review rating 1.5/5

Kerry W. Couples - Confirmed reviews ALL

Our room was upgraded but unfortunately was beside the lift. We had no sleep due to the noise also bathroom dirty shower not clean pubic hair in bath , rooms are very backdated need revamping.

Customer review rating 2.5/5

Barry T. Families - Confirmed reviews ALL

Rooms need an update now , shower terrible. Beds too small

Customer review rating 5.0/5

Lesley B. Families - Confirmed reviews ALL

Close to tram line, and local shops across the road. Very comfortable room, and lovely staff

Customer review rating 3.5/5

Jackie C. Friends - Confirmed reviews ALL

Close to shop and trams. Comfortable beds. Shower was terrible and could use window drapes as well as curtains to avoid heat.

Customer review rating 5.0/5

Hangama O. Families - Confirmed reviews ALL

Was nice stay

Customer review rating 4.5/5

Nikash K. Couples - Confirmed reviews ALL

The hotel is around 1.5 kms from parramatta CBD, well connected with bus, bus stop is just front of the hotel. In front of hotel you will find wools worth, KFC, MacDonald. Breakfast is good but needs a more variety in everyday. I stayed 5 days and was wonderful.

Customer review rating 3.5/5

Sally P. Couples - Confirmed reviews ALL

Check in staff beautiful. Restaurant staff not so nice

Customer review rating 5.0/5

Josh D. Couples - Confirmed reviews ALL

Comfortable stay, nice motel.

Customer review rating 5.0/5

Suzette B. Families - Confirmed reviews ALL

Staff friendly & accommodating; I always feel welcome.

Customer review rating 5.0/5

Patricia P. Families - Confirmed reviews ALL

The complimentary upgrade was very appreciated

Customer review rating 5.0/5

Shaun C. Business - Confirmed reviews ALL

Great staff, great amenities with an amazing breakfast.

Customer review rating 4.0/5

Peter J. Families - Confirmed reviews ALL

Nice and close to where we needed to go.

Customer review rating 5.0/5

Elizabeth D. F. Couples - Confirmed reviews ALL

It's in a decent location, easy to check in and out, the room was clean, no mold, no flint,no streaky mirrors, room smelt fresh but not the kind of spray fresh. Staff are great.

Customer review rating 2.0/5

Gemma H. Business - Confirmed reviews ALL

My room had been poorly prepared for a new guest, there were obvious rings on the bathroom vanity that had not been removed from the previous guest. The tea and coffee facilities were not replenished between guests, and I had to ask for more upon my return to the room after the first room service. I reported to reception that the toilet was constantly filling and the sink tap was constantly running. The tap was still running when I left the room on check out, which I would have thought would have been a simple washer replacement, not great for a hotel that spruiks its sustainability efforts.

Customer review rating 0.5/5

Dyson T. Friends - Confirmed reviews ALL

No shower gel in the bathroom - it was completely empty. No upgrade as a gold member. Stains on the towels

Customer review rating 3.5/5

Robert T. Families - Confirmed reviews ALL

We had a nice stay at the Mercure Sydney Parramatta. The beds were comfortable and the staff were lovely. The shower was ridiculous, either boiling or freezing, no in between and the water went everywhere. The tap at the sink wouldn’t shut off properly. The tv was showing the wrong room so we had trouble watching anything until someone in that room checked in. The breakfast was nice and the rooms were quiet.

Customer review rating 2.0/5

Don H. Families - Confirmed reviews ALL

I have stayed here many times previously and always outstanding service, as Accor Member. Firstly no responses to the hotel when trying to call. This was to confirm we had adjoining rooms as we have children. Rang several times with no response on a couple occasions. There was a cock up with the costing of the reservations. I purchased one of the Accor specials 1 room and the 2nd 1/2 price. The difference was $49 in the end, I never complained, the staff did give me free parking due the issue. The family utilised the pool area. One daughter ended up with 2 x huge splinters in the bottom of her foot from the timber decking. The bar did not open until 1530 hours and when it was open, I ordered my wife a cocktail they offered and cost was $15. Upon the bar opening and me ordering it, I was told it was an extra $5 because the price advertised was only for "Happy Hour", this nowhere stated on the advert. The rooms were comfortable, although the shampoo and conditioners were albeit empty. Also need to go to the foyer either in the bar or lobby to fill up the empty bottles they had to offer. Room service was ok, although didn't get the order fully correct, where they put sauce on the kids burgers when specifically ordered "No sauce". When I reported and showed the splinters from my phone to reception, I received an apology, not any effort to assist. Fortunately, the chemist was across the road, where I got some first aid supplies and successfully removed them. I don't believe there was an incident report filled out and the pool decking should have been checked before anyone else was caused any harm. Our daughter had an athletics competition at Homebush Athletics Stadium the following day, which did affect her performance.

Customer review rating 1.5/5

Jitendra T. Business - Confirmed reviews ALL

I’m a regular to this hotel due to work and it’s a hit and miss with the rooms. I usually stay with business colleagues and the ongoing complaint is the noisy air conditioners in our rooms that keep us awake and the mould in our showers . I’m surprised management haven’t addressed the issues as I have stayed here for more than 3 years .On a positive note front office staff are lovely .

Other web-users rate our hotel

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