Mercure Sydney Parramatta 4 stars

Pleasant staff and clean room.

We are Accor members and had a disappointing stay at the Mantra in Parramatta a week before so decided to book in and stay at the Mercure. Our stay at the Mercure was exceptional ! The staff were very helpful, we were given a welcome pack an upgrade and made to feel like an Accor member. Very Impressed. We will definitely return. Thank you.

Very well located and excellent staff

I only stayed overnight as I was attending a wedding 5 mins away from the hotel it was a hotel reccomend to me by the family of the wedding party it was a pleasant stay , clean and tidy and nice and comfortable.

Great location to Parramatta without paying top dollar for 1 nights accomodation. There’s was an issue with the heater and thermostat could not be adjusted resulting in having to leave heating off! Made for an stuffy night with no fresh or recirculating air!

You need Foxtel. The tv reception and tv itself was terrible.

It was extremely difficult to book. I had a voucher and was directed to email but they didn't get back to me and when I called they sent me to a persons message bank. Took almost 3 days just to organize the accommodation. When we checked in room was modern and clean. Good once arrived. Was on level 1 and it was noisy with kids up late and early running the hall.

Family stay

I was staying with my two young children. On this trip my wife was unable to come due to work and we had to shorten our stay due to a family member being sick. The staff went out of their way to be kind to us, for example giving the girls an ice-cream voucher. These gestures were all greatly appreciated and made our trip very enjoyable. Thank you.

Can’t say enough about the lovely girls that were on the desk when we checked in and in the evening. They were very apologetic about there being no coffee machine and had coffee delivered to our room. Sadly I felt the Mercure was looking a little tired. Was disappointed that I booked the better room but did not get the little extras such as dressing gowns slippers and gourmet tea and coffee. The room was spacious and comfortable. Shower clean and modern. All up a nice stay.

Conveniently located next to the bowling club (great meals)and across the road from take away, bottle shop and supermarket & rose hill racecourse. The hotel and rooms are dated and could do with a freshen up. The 1brm spa room had a dining table & 3 chairs??? For 4 of us that did my head in, but it was a free upgrade and we appreciated the spa!

We stayed at the Mercure in Parramatta as it was close to all the sites and places we wanted to go, the accommodation was neat and tidy and bed was comfortable. It was a shame the restaurant was closed because of covid but we went to another close by.

Alicia the receptionist was very welcoming and upgraded my room. Room was a king suite which had a comfortable bed, nice flat screen tv and nice amenities. Love the fact that they have parking and its complimentary.

Very comfortable beds for a perfect nights sleep. I have stayed here numerous times for work. It is a great location for my needs and the staff are overwhelmingly fantastic. Special mention goes to Elise at the service desk/reception.

Service was very good through out. Checkin and Checkout was welcoming, fast and quick. Location is very good. Rooms are well-appointed. I will definitely come back here and happy to recommend to recommend this property if you plan to be in Parramatta. T parramatta station is around 10 minutes by walk from this hotel so not a bad option if you want to stay in a quiet location away from Sydney central.