Mercure Sydney Parramatta 4 stars

Customer review rating (ALL Rating) 3.8/5 1,158 reviews

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Description

Hotel extras

  • Flexible conference and event spaces-outdoor terrace area and breakout spaces.

  • Modern Australian dining at M Restaurant and Bar.

  • WiIFi, LCD TV with Work Space

  • Outdoor pool, Tennis Court

  • Close to Paramatta CBD and Sydney Olympic Park, and 40 minutes to Sydney CBD.

Our accommodation(s)

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Hotel location

Mercure Sydney Parramatta

106 Hassall Street
2142 SYDNEY
Australia

GPS:-33.81897, 151.021591

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

M RESTAURANT

M restaurant serves a buffet breakfast and an a la carte dinner menu monday to friday only. The chef presents a modern Australian menu specializing in seafood and steak. Enjoy dining in our outdoor terrace area during the summer months.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,158 reviews

Customer review rating 3.0/5

Krunal C. Solo - Confirmed reviews ALL

I observed several hygiene and maintenance issues within the hotel room. There were black spots visible in the bathtub, spider webs present in the corners of the bathroom, and basic household tasks were not being attended to consistently. There hasn't been vaccummed properly underneath TV table. On multiple occasions, I had to remind them to place milk in the refrigerator. These observations raised concerns about the overall standard of cleanliness and day-to-day room service. No Microwave in room, so I had to rush basement to make food warm.

Customer review rating 2.5/5

Kirsti P. Families - Confirmed reviews ALL

Beds were uncomfortable and the breakfast was awful .

Customer review rating 4.5/5

Waihi A. Business - Confirmed reviews ALL

This was an overnight work trip and I found the hotel easy to access, safe to stay and very welcoming when I arrived. The room was clean, the bathroom was well appointed and the onsite restaurant and location to the shops nearby was a bonus.

Customer review rating 1.5/5

Benjamin P. Business - Confirmed reviews ALL

Room was dusty (curtains) and had a bad smell, bathroom terrible and daily servicing missed many things like bins and towels. Entry driveway looked not cared for and unappealing.

Customer review rating 0.5/5

Il J. K. Solo - Confirmed reviews ALL

An employee who opened the guest room door with a master key without knocking while the guest was inside. Around 9 a.m. on the day of checkout, a staff member used a master key to open the door and came in. She didn't even knock. The staff member, named Asena, who checked me in told me I was a Platinum member and that I’d be receiving a welcome gift of wine—asking me to choose between red and white—but I never received it during my stay at the hotel. She should have just kept quiet.

Other web-users rate our hotel

  • 602 reviews 8.4/10 Location
  • 1,199 reviews 5/10 Room
  • 848 reviews 7.2/10 Service
  • 23 reviews 4.7/10 WiFi
  • 621 reviews 3.3/10 Cleanliness
  • 353 reviews 2.6/10 Amenities
  • 264 reviews 5.6/10 Breakfast
  • 235 reviews 5.6/10 Value

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