Mercure Sydney Parramatta 4 stars

Customer review rating (ALL Rating) 4.0/5 1,191 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Flexible conference and event spaces-outdoor terrace area and breakout spaces.

  • Modern Australian dining at M Restaurant and Bar.

  • WiIFi, LCD TV with Work Space

  • Outdoor pool, Tennis Court

  • Close to Paramatta CBD and Sydney Olympic Park, and 40 minutes to Sydney CBD.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Mercure Sydney Parramatta

106 Hassall Street
2142 SYDNEY
Australia

GPS:-33.81897, 151.021591

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

M RESTAURANT

M restaurant serves a buffet breakfast and an a la carte dinner menu monday to friday only. The chef presents a modern Australian menu specializing in seafood and steak. Enjoy dining in our outdoor terrace area during the summer months.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,191 reviews

TripAdvisor Rating  4.0/5  1,101 reviews

Good stay

Customer review rating 4.5/5

Michael Business - Confirmed reviews ALL

Work trip, stay here often good location and great staff!

Great stay

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Excellent location, room neat and tidy, employees were kind and helpful. If there was no information booklet in the room, that would be the only improvement I could suggest (info such as air con, accomodation facilities, TV, wifi, clubs/pubs in the area number for taxi etc)

Dear Sarah M., We very much appreciate your comments regarding your stay at the Mercure Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saad Khan Front Office Assistant Manager

Very comfortable stay

Customer review rating 5.0/5

Lisa Friends - Confirmed reviews ALL

Very nice spacious room on a very quiet floor. Easy parking at an affordable rate.

Dear Liza A., We very much appreciate your comments regarding your stay at the Mercure Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saad Khan Front Office Assistant Manager

Nice room

Customer review rating 4.0/5

B. Couples - Confirmed reviews ALL

Pleasant

Dear Robyn B., We very much appreciate your comments regarding your stay at the Mercure Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Saad Khan Front Office Assistant Manager

Over charged

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

We were charged $50 twice for early check in. When booking and again when checking in.

Dear Joel T., Thank you for taking the time to tell us about your experience at the Mercure Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sorry to hear about the overcharged as it was refunded back to you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Asena Gock AM

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Other web-users rate our hotel

  • 517 reviews 8.7/10 Location
  • 1,156 reviews 5.6/10 Room
  • 875 reviews 7.8/10 Service
  • 24 reviews 4.5/10 WiFi
  • 564 reviews 4.6/10 Cleanliness
  • 495 reviews 5.3/10 Comfort
  • 287 reviews 3.8/10 Amenities
  • 257 reviews 5.2/10 Breakfast

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