Mercure Sydney Parramatta 4 stars

Customer review rating (ALL Rating) 4.0/5 1,156 reviews

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Mercure Sydney Parramatta - Image 1
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106 Hassall Street, 2142 SYDNEY, Australia

Description

Hotel extras

  • Flexible conference and event spaces-outdoor terrace area and breakout spaces.

  • Modern Australian dining at M Restaurant and Bar.

  • WiIFi, LCD TV with Work Space

  • Outdoor pool, Tennis Court

  • Close to Paramatta CBD and Sydney Olympic Park, and 40 minutes to Sydney CBD.

Our accommodation(s)

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Hotel location

Mercure Sydney Parramatta

106 Hassall Street
2142 SYDNEY
Australia

GPS:-33.81897, 151.021591

Telephone
Fax +61 2 8836 1043

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

M RESTAURANT

M restaurant serves a buffet breakfast and an a la carte dinner menu monday to friday only. The chef presents a modern Australian menu specializing in seafood and steak. Enjoy dining in our outdoor terrace area during the summer months.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,156 reviews

TripAdvisor Rating  3.9/5  1,111 reviews

A nice stay at Parramatta Mercure

TripAdvisor rating 4.0/5

Chantelle W Families - TripAdvisor review

The Mercure in Parramatta is a nice hotel to stay at. The Service is very good with staff being proactive and friendly, particularly the receptionists. The rooms are good, however they are not very sound proof and you can hear the lifts if positioned nearby. The overall hygiene and sanitation is satisfactory. Overall I had nice experience and the mercure is suited well for families as the staff can make up an additional bed from the couch to accommodate.

Customer review rating 3.5/5

Max G. Business - Confirmed reviews ALL

Fine

Dear Max G. Thank you for taking the time to leave your review. We're pleased to hear your stay was fine, however would welcome any feedback on how we can continue to improve. We hope to welcome you back again soon. Warm regards, Riki Bourolias General Manager Mercure Sydney Parramatta

Customer review rating 3.5/5

David B. Families - Confirmed reviews ALL

I'd rate the stay higher if the TV was compatible with google chrome casting instead of only Apple or Samsung specific apps. The hotel is basic but nice and clean with excellent staff.

Dear David, Thank you for taking the time to share your feedback following your recent stay at Mercure Sydney Parramatta. We’re delighted to hear that you found our rooms clean and our team excellent – your kind words mean a lot to us. We're always working to improve our guests’ experience, so we truly appreciate your comments regarding the TV compatibility. Your suggestion has been noted and will be shared with our management team for future improvements. We hope to have the pleasure of welcoming you back again soon for an even better stay. Warm regards, Phoebe Le Front Office Assistant Manager

Customer review rating 4.5/5

Paul C. Business - Confirmed reviews ALL

As usual, the room was excellent. It was spacious, clean and had everything I required.

Dear Paul, Thank you for your kind review and for continuing to choose Mercure Sydney Parramatta. We’re delighted to hear that your stay met expectations once again, and that you found the room spacious, clean, and well-equipped. It’s always a pleasure to welcome back returning guests, and your continued support means a great deal to us. We look forward to seeing you again soon! Warm regards, Phoebe Le Front Office Assistant Manager

Customer review rating 2.0/5

Maaty D. Business - Confirmed reviews ALL

There was cockroach in the room, in the bathroom, in the kitchenette, just everywhere.

Dear Maaty, Thank you for sharing your feedback, and please accept our sincerest apologies for the experience you had during your stay. We are very concerned to hear about the presence of pests in your room, as this is not reflective of our usual standards. Please be assured that we take this matter seriously, and our housekeeping and pest control teams have been notified to investigate and address the issue immediately. Your comfort and satisfaction are very important to us, and we regret that we fell short on this occasion. If you’re open to it, we would appreciate the opportunity to speak with you directly to learn more and see how we can make it right. Kind regards, Phoebe Le Front Office Assistant Manager

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Other web-users rate our hotel

  • 502 reviews 8.6/10 Location
  • 1,060 reviews 5.3/10 Room
  • 762 reviews 7.2/10 Service
  • 22 reviews 3.4/10 WiFi
  • 506 reviews 3.9/10 Cleanliness
  • 262 reviews 3.2/10 Amenities
  • 218 reviews 5.4/10 Breakfast
  • 206 reviews 3.4/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.