Mercure Sydney Parramatta 4 stars

Customer review rating (ALL Rating) 4.1/5 1,347 reviews

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Mercure Sydney Parramatta - Image 1
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106 Hassall Street, 2142 SYDNEY, Australia

Description

Hotel extras

  • Flexible conference and event spaces-outdoor terrace area and breakout spaces.

  • Modern Australian dining at M Restaurant and Bar.

  • WiIFi, LCD TV with Work Space

  • Outdoor pool, Tennis Court

  • Close to Paramatta CBD and Sydney Olympic Park, and 40 minutes to Sydney CBD.

Our accommodation(s)

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Hotel location

Mercure Sydney Parramatta

106 Hassall Street
2142 SYDNEY
Australia

GPS:-33.81897, 151.021591

Telephone
Fax +61 2 8836 1043

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

M RESTAURANT

M restaurant serves a buffet breakfast and an a la carte dinner menu monday to friday only. The chef presents a modern Australian menu specializing in seafood and steak. Enjoy dining in our outdoor terrace area during the summer months.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,347 reviews

TripAdvisor Rating  4.0/5  1,106 reviews

Good hotel with good location

Customer review rating 4.0/5

Weili Families - Confirmed reviews ALL

The room is clean and newly decorated, with all the facilities for short stay. Woolworth, mcdonald, KFC opposite the road. would recommend.

Dear Weili, Thank you for your review! We’re glad to hear you enjoyed the clean and newly decorated room, as well as the convenient facilities for a short stay. It’s great that the local dining and shopping options added to your experience. We appreciate your recommendation and look forward to hosting you again. Regards, Joe Carrozza

friendly staff, clean room, good stay.

Customer review rating 4.5/5

S.b. Couples - Confirmed reviews ALL

the staff at reception were friendly and checked us in quickly. the room was clean and tidy, and the bed was very comfortable. i felt comfortable in the room overall, and do everytime i stay at mercure parramatta. my only dislike is the continental breakfast selection. there are limited options and overall it is not very enjoyable. apart from that everything was amazing.

Dear Samantha Beale C., We very much appreciate your comments regarding your stay at the Mercure Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For the restaurant breakfast, please allow me to express my sincerest apologies that you did not really enjoyed the intercontinental buffet as there was not enough varieties as you have mentioned. Be rest assured that we are taking it in to some consideration and we will serve you better next time you stay with Mercure and thank you for choosing to stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asena Gock, Assistant Front Office Manager.

Location is good, near a shopping centre and pub, easily accessible for shopping, walking distance to restaurants, good for going for walks

Customer review rating 4.0/5

Rupal P. Business - Confirmed reviews ALL

It was a good experience staying at Mercure. Breakfast was good, staff was helpful, housekeeping was good and pool is good. Mercure is located close to shopping centre, pub, walking distance to restaurants, close to park

Dear Rupal We very much appreciate your comments regarding your stay at the Mercure Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The Management team is planning for refurbishment in the near future and we are looking forward to the change that will bring about and thank you for choosing to stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asena Gock, Assistant Front Office Manager.

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Handy location for our visit, but tired building that needs a refurbish

Dear Brad G., Thank you for taking the time to tell us about your experience at the Mercure Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence The Management team is planning for refurbishment in the near future and we are looking forward to the change that will bring about and thank you for choosing to stay with us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Asena Gock, Assistant Front Office Manager.

Ok stay

Customer review rating 3.5/5

Merediths Couples - Confirmed reviews ALL

The Mercure Parramatta was a good option for a show at Olympic Park as it saved us a 90 minute drive home. The room was spacious and bed comfortable but the A/C vent rattled all night even with the A/C off. We were on the top floor and could hear the main A/C unit humming all night. We were told the top floor was an upgrade but I’d avoid in future. Breakfast was good. The bar and restaurant don’t open on Saturday night (really!!). We got a nice welcome gift. Thanks

Dear Meredith L S., We very much appreciate your comments regarding your stay at the Mercure Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For the AC please allow me to express my sincerest apologies as its always a challenge sometimes and will make noise at night and if you are on top floor noise will come from the roof so next time you stay would recommend level 6 which is the renovated room. Be rest assured that we will serve you better next time you stay with Mercure and thank you for choosing to stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asena Gock, Assistant Front Office Manager.

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Other web-users rate our hotel

  • 481 reviews 8.8/10 Location
  • 1,036 reviews 5.8/10 Room
  • 809 reviews 7.9/10 Service
  • 20 reviews 2.4/10 WiFi
  • 474 reviews 4.5/10 Cleanliness
  • 252 reviews 3.6/10 Amenities
  • 244 reviews 3.9/10 Food
  • 206 reviews 5.6/10 Breakfast

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