Customer review rating 4.3/5 8,193 reviews
ALLSAFE approved hotel
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2 flexible conference & event spaces, outdoor terrace area, breakout spaces.
Modern Australian dining at M Restaurant & Bar
WiIFi, LCD TV with Cable Channels and Work Space
Outdoor pool, Tennis Court & Outdoor Dining
15 minutes from Sydney Olympic Park and 40 minutes to Sydney CBD, 1 km to Parramatta CBD
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 11h00
The 4 star Mercure Sydney Parramatta offers 165 modern contemporary rooms with various room types, featuring flat screen LCD TV, broadband internet, Minibar, 24 hour room service and European pilliow menu as per your selection.
Number of meeting rooms: 4
Maximum size: 140 m²
Maximum capacity: 160 people
Maximum banquet capacity: 130 people
100% genuine reviews from our guestsFind out more
Susie B 18/04/2021 TripAdvisor review
Can’t say enough about the lovely girls that were on the desk when we checked in and in the evening. They were very apologetic about there being no coffee machine and had coffee delivered to our room. Sadly I felt the Mercure was looking a little tired. Was disappointed that I booked the better room but did not get the little extras such as dressing gowns slippers and gourmet tea and coffee. The room was spacious and comfortable. Shower clean and modern. All up a nice stay.
Good location and nice clean hotel.
Kylie Couples - 15/04/2021 Confirmed reviews ALL
Nice and clean room, good location.
Not good value
Jason Couples - 15/04/2021 Confirmed reviews ALL
The room was missing several items which were supposed to be included in the room rate. When I pointed this out upon check in the staff member told me that everything was due to COVID. I also stated that those items then should not be included in the booking confirmation since this is misleading consumers. The staff member just shrugged. The hotel is also not being cleaned to a high standard, especially the lifts which were all dirty. There is absolutely no evidence of enhanced cleaning.
Barry B. Couples - 14/04/2021 Confirmed reviews ALL
when i booked i was told you had foxtel tv .won't be back
Staff very supportive and tolerant of sports team.
Ole E. Friends - 14/04/2021 Confirmed reviews ALL
Convenient location, friendly staff good facilities albeit a little tired in some spots. Pool deck is slippery and we had some falls.
Our most recent 20 reviews
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