Mercure Sydney Parramatta 4 stars

Name: Mercure Sydney Parramatta
Address: SYDNEY, 2142, AUSTRALIA
Telephone: (+61)2/88361000
Rating: 4.3

Customer review rating 4.3/5 8,393 reviews

ALLSAFE approved hotel

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Mercure Sydney Parramatta

Hotel for travellers looking for local and authentic experiences

We look forward to welcoming you to Mercure Sydney Parramatta. Please contact a member of our friendly staff if there's anything we can help with.

Paul Donelly, Hotel Manager

Mercure Parramatta is renowned for personalised and friendly service. Featuring 165 spacious guest rooms, Mercure Paramatta is ready to accommodate any guest.

Parramatta is a vibrant city rich in history. A place of elegant parks, a shoppers paradise and a perfect destination for sport. The Mercure Paramatta is located within easy reach of Sydney CBD via train or Rivercat and easy access to the Blue Mountains. Located at the crossroads of major arterial roads (M4, James Ruse Drive) and adjacent to Rosehill Racecourse, there's no better home base in Paramatta. Just a three-minute drive from Parramatta CBD and only 15 minutes from Sydney Olympic Park.

There's plenty to explore and enjoy in Paramatta and its surrounds from the comfort and convenience of Mercure Paramatta. Whether you're a sports fan, lover of shopping, or a combination of the two, there's always something fun to do.

Hotel extras

Flexible conference and event spaces-outdoor terrace area and breakout spaces.
Modern Australian dining at M Restaurant and Bar.
WiIFi, LCD TV with Work Space
Outdoor pool, Tennis Court
Close to Paramatta CBD and Sydney Olympic Park, and 40 minutes to Sydney CBD.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Sydney Parramatta

106 Hassall Street
2142 sydney
australia

Tel: +61288361000

Fax: (+61)2/88361043

Check-in from 14h00

Check out up to 11h00

HASSALL ST : BAXTERS ROUTE PARRAMATTA
PARRAMATTA : WESTERN LINE PARRAMATTA

By plane
KINGSFORD SMITH AIRPORT At 30km / 18.64 miles
By boat
RIVERCAT FERRY At 2km / 1.24 miles
By car
M4 At 1km / 0.63 miles
By train
GRANVILLE At 2km / 1.25 miles
By train
PARRAMATTA At 1km / 0.63 miles

GPS :-33.81897, 151.021591

Hotel services

M RESTAURANT

Currently unavailable

M restaurant serves a buffet breakfast and an a la carte dinner menu daily. The chef presents a modern Australian menu specialising in seafood and steak. Enjoy dining in our outdoor terrace area during the summer months.

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 11h00

In summary

Swimming pool
Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

One Restaurant
One Bar
Snack and beverage machine
- Snack and beverage machine
Breakfast
- Breakfast à la carte Additional charge
Room service
- Cold snacks
- Hot meals

2 Meeting rooms
Business Center
- Business center with support staff

Wheelchair accessible hotel

Hotel informations
- 165 rooms
- 3 rooms for people with reduced mobility
- No family room
- 14 connecting rooms
- 165 non-smoking rooms
- 7 floors
Languages spoken at the hotel
- Portuguese
- Italian
- English
- Vietnamese
- Korean
- Japanese
- Chinese Mandarin
Laundry / Valet Services
- Laundromat
Wi-Fi
- High speed transmission line Additional charge
- WiFi in the communal areas
- WiFi at the hotel Additional charge
Air conditioning
- Air Conditioning
Reduced mobility Facilities
100% Non Smoking Property
Check In & Check-out facilities
- Express check-out
- Express check-in
Currency exchange
- Currency exchange

Mercure Sydney Parramatta
- On site
- 160 parking spaces
- Private
- Parking opened 24/7

Terrace Pool
- Outside
- On site
Onsite Mini Gym
- On site

Our accommodation(s)

The 4 star Mercure Sydney Parramatta offers 165 modern contemporary rooms with various room types, featuring flat screen LCD TV, broadband internet,

Standard Room 1 Queen Bed

Accessible room

Max. number of persons: 3
Views: Garden View *

Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Iron
Direct dial telephone

Standard Room 2 Double Beds

Max. number of persons: 4

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Iron
Direct dial telephone

Privilege Room 1 Queen Bed

Max. number of persons: 3
Views: Garden View *

Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk
Iron(...)

Junior Suite 1 Queen Bed

Max. number of persons: 4
Area: From 32 m² / 344 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk
Bathroom products(...)

Your meetings and events

Our meeting rooms

Number of meeting rooms: 4
Maximum size: 140 m²
Maximum capacity: 160 people
Maximum banquet capacity: 130 people

Find out more

Krizzia L. Solo - 06/09/2021 Confirmed reviews ALL

I had a peaceful stay during my stay in mercure parramatta, I appreciate to received a call from reception prior to my arrival to remind about hotel restrictions due to covid, in that way theres no confusion or misunderstanding occurs upon check in.

Dear Krizzia, Thank you so much for taking the time to respond to our guest survey and share with us some feedback on your recent stay at the Mercure Sydney Parramatta. Its great to read that you enjoyed your stay with us and I look forward to sharing your review with the entire team. Once again, thank you for sharing your experience with us and we look forward to welcoming you again soon. Kind regards, Saad Khan Front Office Assistant Manager

Comfortable stay

Charlie Solo - 01/08/2021 Confirmed reviews ALL

The staff member who checked me in was extremely compassionate. Great customer service and made my staff extremely comfortable. The manager was also very reasonable and professional. Thank you kindly

Dear Charbel, Thank you so much for taking the time to respond to our guest survey and share with us some feedback on your recent stay at the Mercure Sydney Parramatta. We are glad that we made your stay very comfortable. Once again, thank you for sharing your experience with us and we look forward to welcoming you again soon. Kind regards, Saad Khan Front Office Assistant Manager

alright stay

Swadha Couples - 28/07/2021 Confirmed reviews ALL

the first time my partner and I visited we had an amazing experience, friendly staff, loved the room and the hotel. We came back a week later and were rudely turned away by a receptionist, she said we weren’t essential workers which is understandable, but we were there the previous week 5 days ago, furthermore we would’ve appreciated if it was cancelled before hand or we were at least turned away in a nicer manner. The receptionist simply said no and told us to get out. We will not be coming back.

Dear Swadha, Let me start by apologizing for the unusual experience you had during your stay. Whilst it should never have happened, I would like to thank you for taking the time to reply to our guest survey and share your experience with us. We understand the inconvenience that you may have caused due to recently changes of Government regulations. Once again, thank you for your time and we are sorry that we did not meet your expectations on your recent stay. Kind regards, Saad Khan Front Office Assistant Manager

Good location

Anonymous Solo - 25/07/2021 Confirmed reviews ALL

Staff friendly and helpful. Room was spacious and very clean.

Dear Sonia, Thank you so much for taking the time to respond to our guest survey and share with us some feedback on your recent stay at the Mercure Sydney Parramatta. Its great to read that you enjoyed your stay with us and I look forward to sharing your review with the entire team. Once again, thank you for sharing your experience with us and we look forward to welcoming you again soon. Kind regards, Saad Khan Front Office Assistant Manager

Comfortable stay after minor surgery

Ian S. Couples - 22/07/2021 Confirmed reviews ALL

Enjoyed a quiet, COVID safe stay after minor surgery. Was able to be safe, isolated and peaceful.

Dear Ian, Thank you so much for taking the time to respond to our guest survey and share with us some feedback on your recent stay at the Mercure Sydney Parramatta. Its great to read that you enjoyed your stay with us and we made your stay very comfortable. Hope you will be cover soon after the successful surgery. Once again, thank you for sharing your experience with us and we look forward to welcoming you again soon. Kind regards, Saad Khan Front Office Assistant Manager

Very handy location, easy commute to work

Nick D. P. Business - 03/07/2021 Confirmed reviews ALL

Super freindly staff, remember who you are.

Dear Nick, Thank you so much for taking the time to respond to our guest survey and share with us some feedback on your recent stay at the Mercure Sydney Parramatta. Its great to read that you enjoyed your stay with us and I look forward to sharing your review with the entire team. It certainly the best location in town. Once again, thank you for sharing your experience with us and we look forward to welcoming you again soon. Kind regards, Saad Khan Front Office Assistant Manager

great staff

Mac H. Solo - 30/06/2021 Confirmed reviews ALL

The ladies at the front desk always greet me with genuine warmth and we are made to feel like family

Dear Mac, Thank you so much for taking the time to respond to our guest survey and share with us some feedback on your recent stay at the Mercure Sydney Parramatta. Its great to read that you enjoyed your stay with us and I look forward to sharing your review with the entire team. Once again, thank you for sharing your experience with us and we look forward to welcoming you again soon. Kind regards, Saad Khan Front Office Assistant Manager

Lovely staff

Sarah M. Solo - 29/06/2021 Confirmed reviews ALL

Elise M. was very welcoming when I checked in and always had a smile on her face. It’s a pity she is moving on to another place of work. The room was great with plenty of room and well maintained. House keeping we’re also fantastic. Only thing that was a little disappointing was the restaurant although I do understand with everything going on. If I have to return I will be staying there again. Great job team

Dear Sarah, Thank you so much for taking the time to respond to our guest survey and share with us some feedback on your recent stay at the Mercure Sydney Parramatta. Its great to read that you enjoyed your stay with us and I look forward to sharing your review with the entire team. Will pass it on your kind words to Elise. She will be happy to hear this. Once again, thank you for sharing your experience with us and we look forward to welcoming you again soon. Kind regards, Saad Front Office Assistant Manager

Staff are amazing

Anonymous Families - 27/06/2021 Confirmed reviews ALL

Amazing staff. Well priced.

Dear Waleed, Thank you so much for taking the time to respond to our guest survey and share with us some feedback on your recent stay at the Mercure Sydney Parramatta. Its great to read that you enjoyed your stay with us and I look forward to sharing your review with the entire team. Once again, thank you for sharing your experience with us and we look forward to welcoming you again soon. Kind regards, Saad Front Office Assistant Manager

beautiful room

Jess Couples - 26/06/2021 Confirmed reviews ALL

exciting. nice food. good room.

Dear Jessica, Thank you so much for taking the time to respond to our guest survey and share with us some feedback on your recent stay at the Mercure Sydney Parramatta. Its great to read that you enjoyed your stay with us and I look forward to sharing your review with the entire team. Once again, thank you for sharing your experience with us and we look forward to welcoming you again soon. Kind regards, Saad Front Office Assistant Manager

Good Stay

Nr Business - 25/06/2021 Confirmed reviews ALL

Pleasant staff and clean room.

Dear Valued Guest, Thank you so much for taking the time to respond to our guest survey and share with us some feedback on your recent stay at the Mercure Sydney Parramatta. Its great to read that you enjoyed your stay with us and I look forward to sharing your review with the entire team. Once again, thank you for sharing your experience with us and we look forward to welcoming you again soon. Kind regards, Saad Front Office Assistant Manager

Great Stay , Will be back!

Laticia C. Families - 23/06/2021 Confirmed reviews ALL

We are Accor members and had a disappointing stay at the Mantra in Parramatta a week before so decided to book in and stay at the Mercure. Our stay at the Mercure was exceptional ! The staff were very helpful, we were given a welcome pack an upgrade and made to feel like an Accor member. Very Impressed. We will definitely return. Thank you.

Dear Laticia, Thank you so much for taking the time to respond to our guest survey and share with us some feedback on your recent stay at the Mercure Sydney Parramatta. Its great to read that you enjoyed your stay with us and I look forward to sharing your review with the entire team. Once again, thank you for sharing your experience with us and we look forward to welcoming you again soon. Kind regards, Saad Front Office Assistant Manager

Awesome Motel

Anonymous Business - 22/06/2021 Confirmed reviews ALL

Very well located and excellent staff

Dear Dallas, Thank you so much for taking the time to respond to our guest survey and share with us some feedback on your recent stay at the Mercure Sydney Parramatta. Its great to read that you enjoyed your stay with us and I look forward to sharing your review with the entire team. Once again, thank you for sharing your experience with us and we look forward to welcoming you again soon. Kind regards, Saad Front Office Assistant Manager

Good stay and convenient

Anonymous Couples - 22/06/2021 Confirmed reviews ALL

I only stayed overnight as I was attending a wedding 5 mins away from the hotel it was a hotel reccomend to me by the family of the wedding party it was a pleasant stay , clean and tidy and nice and comfortable.

Dear Rimola, Thank you so much for taking the time to respond to our guest survey and share with us some feedback on your recent stay at the Mercure Sydney Parramatta. We are so happy that you enjoyed here with us. We also Congrats to the wedding couple. Once again, thank you for sharing your experience with us and we look forward to welcoming you again soon. Kind regards, Saad Front Office Assistant Manager

Great location and value

Louise Families - 21/06/2021 Confirmed reviews ALL

Great location to Parramatta without paying top dollar for 1 nights accomodation. There’s was an issue with the heater and thermostat could not be adjusted resulting in having to leave heating off! Made for an stuffy night with no fresh or recirculating air!

Dear Louise, Thank you so much for taking the time to respond to our guest survey and share with us some feedback on your recent stay at the Mercure Sydney Parramatta. We are sorry to hear that you had an issue with the heather. We are assured that this has been fixed. I am very delighted to looking forward to welcoming you for your next stay with. Once again, thank you for sharing your experience with us and we look forward to welcoming you again soon. Kind regards, Saad Front Office Assistant Manager

Great service

Susie B 18/04/2021 TripAdvisor review

Can’t say enough about the lovely girls that were on the desk when we checked in and in the evening. They were very apologetic about there being no coffee machine and had coffee delivered to our room. Sadly I felt the Mercure was looking a little tired. Was disappointed that I booked the better room but did not get the little extras such as dressing gowns slippers and gourmet tea and coffee. The room was spacious and comfortable. Shower clean and modern. All up a nice stay.

Good stay, convenient location

venochik 08/04/2021 TripAdvisor review

Conveniently located next to the bowling club (great meals)and across the road from take away, bottle shop and supermarket & rose hill racecourse. The hotel and rooms are dated and could do with a freshen up. The 1brm spa room had a dining table & 3 chairs??? For 4 of us that did my head in, but it was a free upgrade and we appreciated the spa!

Nice Hotel

Mark M 01/04/2021 TripAdvisor review

We stayed at the Mercure in Parramatta as it was close to all the sites and places we wanted to go, the accommodation was neat and tidy and bed was comfortable. It was a shame the restaurant was closed because of covid but we went to another close by.

Great room, Great service.

bettysovaleni Business - 30/01/2021 TripAdvisor review

Alicia the receptionist was very welcoming and upgraded my room. Room was a king suite which had a comfortable bed, nice flat screen tv and nice amenities. Love the fact that they have parking and its complimentary.

Fantastic

deanbain1 Business - 14/11/2020 TripAdvisor review

Very comfortable beds for a perfect nights sleep. I have stayed here numerous times for work. It is a great location for my needs and the staff are overwhelmingly fantastic. Special mention goes to Elise at the service desk/reception.

Our most recent 20 reviews

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