Novotel Paris Sud Porte de Charenton 4 stars

Customer review rating (ALL Rating) 4.0/5 1,333 reviews

Hotel extras

  • 12 modular and renovated meeting rooms including the amphitheater

  • Spacious Family Room of 24 m², (2 adults, 2 children)

  • Le Gourmet restaurant with sun terrace and bar

  • Near the Bois de Vincennes park and the Bercy Village district

  • Close to public transport links (Metro line 8, bus, tram line T3)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

The Novotel Paris Charenton offers rooms spanning 270 sq. ft., and a 538 sq. ft. Suite. Choose the Suite or an Executive Room and you can enjoy a dedicated floor and VIP treatment: Nespresso machine, complimentary minibar, bathrobe & slippers.

Hotel location

Novotel Paris Sud Porte de Charenton

3-5 place des Marseillais

GPS:48.826296, 2.405574

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,333 reviews

TripAdvisor Rating  3.5/5  987 reviews

Good enough, nothing to write home about

Customer review rating 3.5/5

Adriano Business - Confirmed reviews ALL

The rooms are big and clean. Looks old. No extra douvets in case it feels cold and it did feel cold the 2nd night. Changing the thermostat did nothing. Breakfast lacks variety, few fruits, no healthy bread spreads (e.g. hummus).

Dear Jorge A., It is with great pleasure that we receive your compliments on the rooms. Nevertheless, please know that we have taken note of your remarks. Be assured that all necessary measures will be implemented to improve the quality of your future services. In spite of this incident, we hope to keep your confidence and remain at your disposal. Sincerely, Iris - Guest relation

Wonderful stay, thanks

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Staffs are friendly, convenience location to metro, good size room, Lovely, will come again. Thanks

Dear Yue Chung L., Thank you for sharing your feedback with us. It is with great pleasure that we receive your compliments regarding your stay We will also be sure to share your comments with our entire team. We look forward to welcoming you again at the Novotel Paris Charenton. Sincerely, Iris - Guest Relation

Well located, easy access to Metro station, great staff 👍

Customer review rating 4.5/5

Arim Families - Confirmed reviews ALL

The reception staff are accommodating and helpful, rooms are spacious and comfortable.

Dear Mira A., Thank you for your comments following your stay at Novotel Paris Sud Porte de Charenton. We are delighted that you enjoyed your stay and hope to welcome you again very soon. Sincerely, Iris - Guest Relation

Reasonably good stay

Customer review rating 3.5/5

Sam Families - Confirmed reviews ALL

Location: very convenient to have accessto public transport and central locations Staff: profesional. helpful and friendly Rooms: carpets quite worn out and stained (although clean), no safety facility on windows as they can be fully opened with fall hazard Breakfast: limited options comparing to the previous Novotel experiences, good quality and accommodating for food allergies and intolerances


Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL


Dear Mr. K., Thank you for taking the time to write to us following your stay at Novotel Paris Sud Porte de Charenton. We are sorry that the service and the performance were not up to your expectations, and please accept our sincere apologies. Novotel Hotels are committed to providing you with the highest quality of service during your stay; therefore, your feedback is very valuable. Please be assured that the necessary measures will be implemented to improve the quality of the services mentioned. Please contact us again so that we can discuss your room service experience: h1… Once again, we would like to thank you for your comments. They allow us to correct our mistakes and thus regain your trust. Sincerely. Iris - Guest relation

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Other web-users rate our hotel

  • 601 reviews 9.2/10 Location
  • 959 reviews 4.8/10 Room
  • 711 reviews 8/10 Service
  • 10 reviews 7.1/10 WiFi
  • 414 reviews 7.9/10 Breakfast
  • 367 reviews 4.4/10 Cleanliness
  • 234 reviews 3.5/10 Vibe
  • 187 reviews 4.6/10 Food

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