Novotel Paris Sud Porte de Charenton

Novotel Paris Sud Porte de Charenton 4 stars

Customer review rating (ALL Rating) 4.0/5 859 reviews

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Description

Hotel extras

  • 12,917 sq. ft. (1,200 m²) of meeting space foryour conferences

  • Bar and restaurant with a modern design and terrace

  • Bright, comfortable rooms with WiFi

  • Near the Bois de Vincennes park and the Bercy Village district

  • Close to public transport links (Metro line 8, bus, tram line T3)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Paris Sud Porte de Charenton

3-5 place des Marseillais
94227 CHARENTON LE PONT
France

Telephone +33 1 46 76 60 60

Fax +33 1 49 77 68 00

  • Bus:  111 CHARENTON ECOLE

  • Metro:  8 LIBERTE

  • LIBERTE:  8 Liberté

  • Porte de Charenton:  T3A Porte de Charenton

  • By plane

    PARIS ORLY At 15km / 9 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 30km / 18 miles

  • By car

    PORTE DE CHARENTON At nullkm / null miles

  • By train

    GARE D'AUSTERLITZ At 5km / 3 miles

  • By train

    GARE DE LYON At 5km / 3 miles

  • By train

    GARE DU NORD At 9km / 5 miles

  • By train

    GARE MONTPARNASSE At 11km / 6 miles

  • By train

    LIBERTE At 0km / 0 miles

GPS:48.826296, 2.405574

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

GOURMET BAR

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Our accommodation(s)

The Novotel Paris Charenton offers rooms spanning 270 sq. ft., and a 538 sq. ft. Suite. Choose the Suite or an Executive Room and you can enjoy a dedicated floor and VIP treatment: Nespresso machine, complimentary minibar, bathrobe & slippers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  859 reviews

TripAdvisor Rating  3.5/5  974 reviews

Excellent stay

Customer review rating 5.0/5

Leonard P. Families - Confirmed reviews ALL

Everything was perfect. I and my family enjoyed staying here. Thanks

Good stay and good staff.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

It was a business trip and was a good stay in Novotel. The staf was very kind and I felt very welcomed

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Paris Sud Porte de Charenton. It is always a pleasure to receive positive feedback as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine ESCURAT Directrice Générale Novotel Paris Sud Porte de Charenton

First time so bad at Novotel Hotels

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Good Morning, I was many time at your group of Hotels in Europe, but first time i have bad memories. I'm really not kind of person who complain , but this time first of all i got wrong information about price of stay(i was informed on the phone that stay will cost 650 e inc brekfast, but in hotel i had to pay this price + brekfast) , then wrong information about parking for the car, and brekfast was very poor , no wegetables at all, and lady working there she was all the time in bad mood. One day she trow us away at 11:00 o'clock next day was worst .

Dear Kamil M., Thank you for taking the time to tell us about your experience at the Novotel Paris Sud Porte de Charenton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Camille - Relation client

Too bad

Customer review rating 0.5/5

Arash D. Families - Confirmed reviews ALL

I never had this bad experience in accor hotels before

Dear Arash D., Thank you for taking the time to tell us about your experience at the Novotel Paris Sud Porte de Charenton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Camille - Relation client

Poor experience for a 4* hotel

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

This hotel is closer to being an ok 3* hotel. The rooms are old and need total refurbishment. Service was very poor and there clearly people missing in the personnel. Location Is only ok if you are willing to travel at least 30 minutes to go anywhere in Paris. I would not recommend this hotel, and Accor should really review how it is positionned.

Dear Mohammed R., Thank you for taking the time to tell us about your experience at the Novotel Paris Sud Porte de Charenton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karine ESCURAT General Manager Novotel Paris Sud Porte de Charenton

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