Novotel Paris Charenton-le-Pont 4 stars

Customer review rating (ALL Rating) 4.1/5 1,424 reviews

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Description

Hotel extras

  • 4-star hotel with a zen and soothing atmosphere near Paris

  • Greem bar and restaurant with sunny terrace

  • Private and secure underground car park

  • 10 meeting rooms including a conference hall for your events

  • Metro line 8 is right outside the hotel for travel to the center of Paris

Our accommodation(s)

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Hotel location

Novotel Paris Charenton-le-Pont

3-5 place des Marseillais
94227 CHARENTON LE PONT
France

GPS:48.826296, 2.405574

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GREEM

Enjoy healthy, balanced and tasty cuisine at Greem for a gourmet moment combining relaxation and escape, in the friendly restaurant, on the sun-drenched terrace or from the comfort of your own room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,424 reviews

TripAdvisor Rating  3.5/5  1,022 reviews

nice and quiet hotel

Customer review rating 4.0/5

Alto Business - Confirmed reviews ALL

I am visiting Novotel in Charenton many times. Only last year the renovation work was unnerving, but this year everything was fine. Thank you

Well located

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The hotel is located nearby metro station (No. 8) which is quite convenient.

Easy to access, excellent service

Customer review rating 5.0/5

Tatiana P. P. Families - Confirmed reviews ALL

I had the best experience with Ines, at the reception, and Noura, at the breakfast lounge. Ines was so thoughtful as we had problems with the water and asked her help. Noura was extremelly kind and always ready to help us out. Our experience would be way poorer without them.

Accor gold status worthless

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

I stayed at this hotel for three nights as a Gold member, and while the overall experience was ok, there was a significant issue regarding my expected room upgrade. Upon check-in, I was informed there was no availability for a larger room, supposedly due to an incoming Platinum member. However, using the hotel’s online booking system, I was able to see that larger rooms were indeed available throughout my entire stay. This discrepancy left me feeling undervalued as a loyal guest. While I understand room upgrades are based on availability, the situation gave the impression that my status was not properly recognized. I hope the hotel reviews its policies to ensure more transparency and fairness for loyal members in the future. Other than this, the staff was polite, and the amenities were satisfactory, but this experience did detract from the overall impression.

Nice hotel, convenient location, helpful & friendly staff

Customer review rating 5.0/5

Joe A. Families - Confirmed reviews ALL

We stayed at the Novotel Paris Charenton le Pont for one night in January. We had been at DIsneyland for a few days and then wanted a couple of days to explore Paris before flying home, the Novotel was a great base for us. We chose the Novotel because of its close location to the Paris Zoo, only a 15 minute walk away, which was great for us. It's not in central Paris, but its only 20mins on the metro to all of the main tourist attractions, and the metro station is right outside the doors of the hotel, really convenient and easy to use. Room was nice, staff were really friendly and super helpful, would recommend it to anyone wanting a good base to explore Paris.

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Other web-users rate our hotel

  • 786 reviews 9.1/10 Location
  • 1,038 reviews 5.9/10 Room
  • 819 reviews 8.3/10 Service
  • 12 reviews 9.4/10 WiFi
  • 463 reviews 7.2/10 Breakfast
  • 423 reviews 6.5/10 Cleanliness
  • 6 reviews 4/10 Pool
  • 5 reviews 0/10 Sustainability

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