Mercure Paris Ivry Quai de Seine Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 821 reviews

Mercure Paris Ivry Quai de Seine Hotel - Image 1
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Description

Hotel extras

  • Certified GREEN KEY

  • At the foot of the Seine and Marne riverbanks

  • Free, private and indoor car park

  • Boutique Gourmande accessible 24 hours a day

  • L'Allée restaurant on site

Our accommodation(s)

Hotel location

Mercure Paris Ivry Quai de Seine Hotel

5 allée de la Seine
94200 IVRY SUR SEINE
France

GPS:48.818298, 2.400242

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

L'ALLEE

There is gourmet cuisine on offer at the "L'Allée" restaurant. Come and enjoy a drink from the "Cave et Saveurs" menu in the intimate atmosphere of the "Le 5" bar, open every evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  821 reviews

TripAdvisor Rating  3.5/5  314 reviews

Excellent cost x benefits

Customer review rating 5.0/5

Michel K. J. Families - Confirmed reviews ALL

Me and my family enjoyed the staying at Mercure Ivry. Well located, kindness people in a cheap cost compared with other hotels during olympic games season. I would like to remark the kindness and attencion provided by Mrs. Dominike in the front desk. She was very helpful by provinding coordination for metro and how to achieve our destination. Very kind with kids and surely she was one of the best person we ever met in Paris during our vacation season. We really want to meet with her again in our next staying! Merci!!!

Dear MICHEL K. J., Thank you very much for taking the time to share your positive feedback about your recent stay at Hôtel Mercure Paris Ivry Quai de Seine. We are delighted to hear that you and your family enjoyed your time with us and that you found our hotel to be well-located with excellent value for money, especially during the busy Olympic games season. We truly appreciate your kind words regarding Mrs. Dominike at the front desk. It is wonderful to hear that she provided exceptional service, assisting with metro coordination and ensuring you had a smooth journey to your destination. We will be sure to pass on your compliments to her, as recognition of her efforts in making your stay memorable. Your feedback motivates us to continue delivering high-quality service to all our guests. We look forward to welcoming you and your family back to our hotel on your next visit to Paris. If there is anything specific you would like us to arrange for your next stay, please do not hesitate to let us know. Merci for choosing Hôtel Mercure Paris Ivry Quai de Seine! Best regards, Philippe QUENTIN Responsable hébergement/ Room division manager

Unpleasant stay.

Customer review rating 2.5/5

K. Families - Confirmed reviews ALL

Really bad air conditioning room was so hot. Was 35 in Paris and little to no air conditioning. For the price paid this should’ve been a necessity. Restaurant was never open in the evenings. Breakfast very overpriced. Stayed to visit an event at Bercy arena which was in walking distance.

Dear K., We regret to learn of your unpleasant experience at our hotel. We apologize for the inconvenience caused to the air conditioning. Our restaurant was open during your stay, from Monday noon to Friday noon(lunch and diner) as you were able to take advantage of. Your comments are valuable to us and are passed on to our teams. We hope to have the opportunity to welcome you again and provide you with a better experience. Best regards Dominique Blain/Adjointe front office

Not according to expectations

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Two single beds as hard as a rock. A shower in the bath tub where the drain was completely corked. So dangerous with water and shampoo in terms of sliding…

Dear Guest, Thank you for sharing your feedback. We apologize that your experience did not meet your expectations. Please rest assured that we take your comments seriously and will address the issues you have raised with our team. Your comfort and safety are our top priorities, and we will work diligently to improve. We hope to have the opportunity to welcome you back and provide you with a much-improved stay. Sincerely, Philippe QUENTIN Room division manager

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Everything good, but in my opinion it be necessary hair phone in the bath

Dear Guest, Thank you for your positive review and for choosing Hôtel Mercure Paris Ivry Quai de Seine. We are delighted to hear that you had a good stay with us. Your feedback regarding the hairdryer in the bathroom is duly noted. We strive to provide a comfortable stay for all our guests, and we will take your suggestion into consideration. We look forward to welcoming you back soon. Warm regards, Philippe QUENTIN Responsable hébergement

Worse quality than expected

Customer review rating 2.0/5

Daniel R. Business - Confirmed reviews ALL

The photos were completely different to what the hotel really looks like. Expensive, dirty, old, cheap and employess (besides the guy in the restaurant) were pretty rude. Mercure never again.

Dear Daniel R., We regret to learn that your experience did not meet your expectations. We apologize for any inconvenience caused by the discrepancies between the photos and the actual appearance of the hotel. Our team strives to maintain high standards of cleanliness and service, and we are disappointed to hear about your encounter with the staff. Your feedback is valuable, and we will address these concerns internally. Philippe QUENTIN Room division manager

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Other web-users rate our hotel

  • 286 reviews 7.9/10 Location
  • 496 reviews 5.7/10 Room
  • 432 reviews 8.1/10 Service
  • 15 reviews 6.1/10 WiFi
  • 221 reviews 8/10 Breakfast
  • 193 reviews 5.2/10 Cleanliness
  • 94 reviews 5.2/10 Vibe
  • 72 reviews 4.5/10 Amenities

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