Mercure Paris Ivry Quai de Seine Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 679 reviews

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Description

Hotel extras

  • Certified GREEN KEY

  • Hotel renovated in early 2026

  • Free, private and indoor car park

  • Boutique Gourmande accessible 24 hours a day

  • L'Allée restaurant on site

Our accommodation(s)

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Room 1

Hotel location

Mercure Paris Ivry Quai de Seine Hotel

5 allée de la Seine
94200 IVRY SUR SEINE
France

GPS:48.818298, 2.400242

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

L ALLEE

Our restaurant L Allee offers traditional and gourmet cuisine made from mostly fresh products by the chef and his team.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  679 reviews

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback regarding your recent stay at Hôtel Mercure Paris Ivry Quai de Seine. I sincerely apologize for the inconveniences you encountered, as this does not reflect our standards of service and cleanliness. I regret to learn about your experience with the assigned parking and the condition of your room upon arrival. It is concerning to hear that the room was not prepared to our expected level of quality, including the presence of used items. I assure you that we have stringent cleaning protocols in place to ensure that all rooms are thoroughly checked before guests arrive. Your comments will be reviewed with our housekeeping team to reinforce our commitment to cleanliness and attention to detail. We appreciate your understanding given the circumstances and hope you will consider staying with us again in the future, allowing us a chance to provide you with a more enjoyable experience. Best regards, Philippe QUENTIN Room division manager

Customer review rating 4.5/5

Gerardus B. Solo - Confirmed reviews ALL

Dear Gerardus B., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our hotel comfortable, enjoyed the friendly service, and appreciated the breakfast offerings. Your feedback is invaluable to us. Best regards, Philippe QUENTIN Room division manager

Customer review rating 2.0/5

Luke C. Families - Confirmed reviews ALL

Dear Luke C., Thank you for sharing your feedback regarding your recent stay. I regret to learn that the temperature in your room was uncomfortable and that you noticed a maintenance issue. Your comments are valuable, and I will ensure they are reviewed by our team. Philippe QUENTIN Room division manager

Customer review rating 5.0/5

Cynthia T. Couples - Confirmed reviews ALL

Dear Cynthia T., Thank you for your kind words regarding your recent stay at Hôtel Mercure Paris Ivry Quai de Seine. We are delighted to hear that our front office team contributed positively to your experience and that you enjoyed a comfortable stay. Best regards, Philippe QUENTIN Room division manager

Customer review rating 1.5/5

Louis T. Friends - Confirmed reviews ALL

Dear Mr T., In responding to our survey, you took the time to describe the inconveniences you experienced during your stay at my hotel. I sincerely thank you for this and accept my apologies. I understand and am truly sorry for the circumstances that caused your dissatisfaction. We have immediately passed your comments on to our head housekeeper who will take all necessary measures in such cases. To mitigate the negative impression this experience has left you with, and to demonstrate our commitment to maintaining your trust, we would like to offer you 1,000 courtesy points, which I will credit to your ALL card. I hope that despite these inconveniences, we can continue to count you among our guests. And if you were to stay at my hotel again, please don't hesitate to contact me by email at h6… I will personally reserve your room with an upgrade. Always at your service. Philippe QUENTIN Front office manager

Other web-users rate our hotel

  • 252 reviews 7.9/10 Location
  • 471 reviews 6.3/10 Room
  • 410 reviews 7.7/10 Service
  • 9 reviews 4.8/10 WiFi
  • 187 reviews 5.9/10 Cleanliness
  • 163 reviews 8.4/10 Breakfast
  • 119 reviews 8.2/10 Value
  • 20 reviews 2.2/10 Bar

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