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Mercure Paris Ivry Quai de Seine Hotel 4 stars

Customer review rating 4.1/5 1,230 reviews

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Mercure Paris Ivry Quai de Seine Hotel
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Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • At the foot of Quais de la Seine & la Marne, near Château de Vincennes

  • Rooms with view of the Seine upon request

  • Free, private and indoor car park

  • Boutique Gourmande accessible 24 hours a day

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Room for hearing impaired guests
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machinePaying
Leisure and activities
  • Babysitting on request
Business services
  • 10 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure Paris Ivry Quai de Seine Hotel

5 allée de la Seine
94200
ivry sur seine
france

Tel: +33146701717

Fax: (+33)1/46701919

Check-in from 12h00

Check out up to 12h00

  • Bibliothèque / Ch. de Vincennes :  Bus 325 P. Vaillant Cou.

  • Gare St Lazare/Ecole Vétérinaire :  BUS 24 Pont N. Mandela

  • Villejuif-L.Aragon/Charenton E. :  BUS 180 P. Vaillant Cou.

  • Balard / Créteil :  Métro 8 Liberté

  • RER C :  RER C Ivry-sur-Seine

  • By plane

    PARIS ORLY At 16km / 9.94 miles

  • By plane

    ROISSY CDG At 30km / 18.64 miles

  • By car

    A1 CHARENTON At 1.5km / 0.93 miles

  • By car

    A3 PORTE CHARENTON At 2km / 1.24 miles

  • By car

    A4 / SORTIE 1 At 1km / 0 miles

  • By car

    A6/A7 QUAI DE BERCY At 1km / 0.62 miles

  • By train

    GARE DE BERCY At 3.7km / 2.3 miles

  • By train

    GARE DE L'EST At 8.2km / 5.1 miles

  • By train

    GARE DE LYON At 4.7km / 2.92 miles

  • By train

    GARE MONTPARNASSE At 7.9km / 4.91 miles

GPS :48.818298, 2.400242

Our accommodation(s)

Choose from our different rooms to suit your taste: Superior with a new bathroom concept, Standard with double bed or twin beds or the Privilege Room with its range of complementary services.

Superior Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 18 m² / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18 m² / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room - twin beds

  • Max. number of persons: 2
  • Area: From 18 m² / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 27 m² / 291 sq ft
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

L'ALLEE

Type of cuisine: French

There is gourmet cuisine on offer at the "L'Allée" restaurant. Come and enjoy a drink from the "Cave et Saveurs" menu in the intimate atmosphere of the "Le 5" bar, open every evening.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 19:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE 5

Non contractual photo

Our bar "Le 5" offers an intimate and cozy atmosphere. Come and enjoy a drink from our "Cave et Saveurs" menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 155 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 110 people

Find out more

Our guest reviews for
Mercure Paris Ivry Quai de Seine Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,230 reviews

tripadvisor

TripAdvisor Rating 3.5/5

262 reviews

Convenient location, Clean, comfortable room and service, Good breakfast bar

Customer review rating 4.1/5

Zohar K. Business - 17/11/2019 Confirmed reviews ALL

Elevator service was inadequate

Dear ZOHAR K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Ivry Quai de Seine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philippe Quentin Front office manager

Good hotel, room and bathroom ok. Breakfast expensive (17.5 EUro)

Customer review rating 4.1/5

Hb Business - 26/09/2019 Confirmed reviews ALL

Experience was ok. Breakfast expensive in relation with offerings

Dear HENRI B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Ivry Quai de Seine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philippe Quentin Front office manager
Customer review rating 4.1/5

Anonymous Business - 24/09/2019 Confirmed reviews ALL

Since the airconditioning has been repaired the bedrooms are fine again. My previous stays with you resulted in quite severe chest infections (perhaps due to the dirty air circulating through the system....)

Madame L., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Paris Ivry Quai de Seine. Comme vous le savez, nous sommes actuellement en cours de rénovation de nos parties communes (restaurant, bar puis réception). Nous comprenons que cela puisse perturber vos habitudes chez nous mais nous restons à votre écoute. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Philippe Quentin Chef de réception

Just OK

Customer review rating 4.1/5

Dw Business - 23/08/2019 Confirmed reviews ALL

A hotel in Paris with the restaurant & bar closed. A temporary room for breakfast

Dear DAVID W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Ivry Quai de Seine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philippe Quentin Front office manager.

Great Customer Service!

Customer review rating 4.1/5

Cass S. Business - 04/08/2019 Confirmed reviews ALL

Both rooms were nice and clean, but I really loved the ambiance of the room for my second night which was on the 5th floor. It was very contemporary and a nice scenic view.

Dear CASSANDRA M S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Ivry Quai de Seine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philippe Quentin Front office manager

Impossible to sleep.

Customer review rating 4.1/5

Anonymous Business - 09/06/2019 Confirmed reviews ALL

This poor score (the first ever over ten years of frequent stays) was due to the lack of airconditioning in the building. Hot, bad air, later my window was opened by staff at the hotel, diminishing the heat but letting in the noise and the pollution. Unbearable and very bad for the hotel. No customer wishes to come back or prolong a stay if there are other possibilities for as long as this has not been sorted out.

Dear CHARLOTTE L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Ivry Quai de Seine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards. Philippe Quentin Front office manager

Aircondition out of order, no parking for van, not to friendly staff.

Customer review rating 4.1/5

Hans L. Families - 03/06/2019 Confirmed reviews ALL

at arrival we informed at the van was higher than 190cm. But they did send us into a parking cellar with only 190!!! They dis not seem to be sorry for our inconvenience when we informed about the problem at the desk! The aircondition in the room was out of order. When we arrived for breakfast at 09.30 they gave us the impression that we were far to late for breakfast. But when we checked the info. breakfast in weekends where until 10.00

Dear HANS L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Ivry Quai de Seine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philippe Quentin Front office manager

A rather pleasant stay

TripAdvisor rating 3.5/5

Jet21896684003 Business - 25/05/2019 TripAdvisor review

Hotel is very nice, but the localisations leaves a bit - metro is around 800m away and RER C is a bit closer thou. The biggest issue was lack of ventilation and somehow malfunctioning air conditioning. Rooms are big with enough space. Same thing goes for bathrooms. Service was splendid.

Dear Jet21896684003, Thank you for the time that you have devoted to write to us. We are so happy to read your stay met all your expectations. Your remarks are especially valuable for me in a continuous effort to provide service quality. We look forward to welcoming you again Foued BEN TAHAR, General manager
Customer review rating 4.1/5

Anonymous Business - 23/05/2019 Confirmed reviews ALL

correct ds l ensemble

Monsieur R., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris Ivry Quai de Seine. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Philippe Quentin Chef de réception

Terrible hotel very old and worn

Customer review rating 4.1/5

Ruth K. Business - 23/05/2019 Confirmed reviews ALL

Stayed in a ‘privilege’ room which was spacious but has one part of the wall replaced by plasterboard. The toilet plumbing did not work properly so it constantly refilled every 10 mins throughout the night. One of the blinds doesn’t close. The light is so cheap it hums constantly. Just got stuck in the elevator for 10 mins because they are so old the doors got stuck closed. The hotel doesn’t serve dinner Friday, Saturday or Sunday so if you arrive in the evening on those days do not expect to be able to eat - I had to order takeout! Oh and the view over the river is marred by what looks to be a rubbish tip. Overall I would barely class this hotel as a three star let alone four.

Dear RUTH K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Ivry Quai de Seine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards. Philippe Quentin Front office manager

Nice clean modern hotel.

Customer review rating 4.1/5

Christoph Business - 21/05/2019 Confirmed reviews ALL

The location was good. The room was clean, modern and a nice size. Didn’t like the fact that I couldn’t open the windows and the air conditioning in the room wasn’t working or not strong enough to cook the room so the room temperature was very warm. Enjoyed the free parking.

Dear CHRISTOPH G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Ivry Quai de Seine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards. Philippe Quentin Front office manager

Last minute but good experience after all

Customer review rating 4.1/5

Bgs Couples - 18/05/2019 Confirmed reviews ALL

I had to make a last minute reservation and was so glad to find availability at that location which I appreciate because of the view on the seine river. The room was clean and nice, the support staff was very friendly and accommodating.

Dear GEORGES B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Ivry Quai de Seine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philippe Quentin, Front office manager

I am a regular guest and I feel perfectly at home at your hotel.

Customer review rating 4.1/5

Anonymous Business - 12/05/2019 Confirmed reviews ALL

Staff is kind and polite. Everybody is honest; I have never had anything stolen over frequent visits during the past ten years. Rooms clean and functional. Breakfast and restaurant good. Despite the buildings being oldish, this hotel makes the best of it and I am always happy to come there.

Dear Mrs L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Ivry Quai de Seine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philippe Quentin, Front office manager

Very customer focused with immense attention to ensuring the customer had an enjoyable experience.

Customer review rating 4.1/5

Jeff A. Business - 26/03/2019 Confirmed reviews ALL

The staff was tremendous. very friendly and accommodating. Matthew who worked in the restaurant was pleasure and very entertaining. Always went the extra mile to ensure the customers were attended to and happy.

Dear Mr A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Ivry Quai de Seine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philippe Quentin, Front office manager

Mr. Hassan Z.

Customer review rating 4.1/5

Hassan Z. Couples - 17/03/2019 Confirmed reviews ALL

smooth, and thank you for calling me after I forget my mobile at the room, at the same time please ask the room service to stop waking up the guests at 8:30 in the morning for cleaning the room

Dear HASSAN Z., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Ivry Quai de Seine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Foued Ben Tahar, Directeur.
Customer review rating 4.1/5

Cristina Couples - 08/03/2019 Confirmed reviews ALL

We were pleased with the receptionist that welcomed us, a very nice lady which was very helpful. The secure parking was great (considering Paris). The shower cabin could use a better ventilation system, all the steam goes into the room when you take a shower. The windows don't open, and the central air conditioning doesn't give such a fresh air.

Dear CHRISTINA-MARINELA P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Ivry Quai de Seine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better welcome you in the near future. Best regards. Philippe Quentin, Front office manager

I like the hotel.

Customer review rating 4.1/5

R Business - 20/02/2019 Confirmed reviews ALL

Rooms are good. Breakfast is good. People that work at the reception are great.

Dear RALPH V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Ivry Quai de Seine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards. Philippe QUENTIN, Front office manager

mr

Customer review rating 4.1/5

Stuart Business - 02/02/2019 Confirmed reviews ALL

Hotel was clean and staff friendly. But hotel was tired and old. Not the usual mercure standard of building. Could do with significant investment to modernise and refresh. I wouldnt stay there again - disappointed.

Dear STUART C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Ivry Quai de Seine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Foued Ben Tahar, Directeur.
Customer review rating 4.1/5

Anonymous Business - 09/12/2018 Confirmed reviews ALL

As always, it feels like coming home.

Chère Madame Leboeuf, C'est toujours un grand plaisir pour nous de vous recevoir. Toute l'équipe vous remercie pour votre commentaire qui nous fait très plaisir. Dans l’attente de vous accueillir de nouveau avant mon départ, veuillez recevoir chère Madame, mes plus sincères salutations. Jean-Christophe Harnoux, Directeur.

Nice Overview

Customer review rating 4.1/5

Georges S. B. Couples - 02/11/2018 Confirmed reviews ALL

plaisant

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jean-Christophe Harnoux, Directeur.

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