Customer review rating (ALL Rating) 4.1/5 670 reviews
Mercure Paris Ivry Quai de Seine Hotel
5 allée de la Seine
94200 IVRY SUR SEINE
France
GPS:48.818298, 2.400242
Telephone +33 1 46 70 17 17
Contact email
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Highway exit
Access: 1 km / 0.62 mi 3 min drive
Highway exit
Access: 1.5 km / 0.93 mi 5 min drive
Highway exit
Access: 1.5 km / 0.93 mi 6 min drive
Highway exit
Access: 2 km / 1.24 mi 6 min drive
Railway station
Access: 3.7 km / 2.3 mi 15 min drive
Railway station
Access: 4.7 km / 2.92 mi 10 min drive
Railway station
Access: 7.9 km / 4.91 mi 30 min drive
Railway station
Access: 8.2 km / 5.1 mi 30 min drive
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Historic monument
Access: 5 km / 3.11 mi 15 min drive
Museums
Tourist attraction
Cinema district
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Shopping centre/mall
Access: 350 m / 0.21 mi 4 min walk / 2 min drive
Check-in from - Check out up to
There is gourmet cuisine on offer at the "L'Allée" restaurant. Come and enjoy a drink from the "Cave et Saveurs" menu in the intimate atmosphere of the "Le 5" bar, open every evening.
Our bar "Le 5" offers an intimate and cozy atmosphere. Come and enjoy a drink from our "Cave et Saveurs" menu.
Start the day with a delicious breakfast buffet served in our restaurant. If you prefer, order breakfast in your room and choose between the "Dynamic Awakening" or "Gourmet Awakening" plates. Or also Express & Co served at the bar.
Choose from our different rooms to suit your taste: Superior with a new bathroom concept, Standard with double bed or twin beds or the Privilege Room with its range of complementary services.
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Good but far lower than the expectation
Customer review rating 2.5/5
Anonymous Families - Confirmed reviews ALL
lost my package despite have an on-hold ticket
Customer review rating 0.5/5
Tarik R. Business - Confirmed reviews ALL
Bonjour Oulaya, Je pense qu’il a un malentendu. Il ne s’agit pas de vol mais d’une bouteille de vin que M. r. nous a demandé de lui gardé après son séjour du mois d’avril en précisant qu’il la récupèrerait lors de son prochain séjour au mois de décembre. Nous lui avons donné un ticket bagage et mis la bouteille de vin dans le bureau du front office manager étant donné que nous devons la garder huit mois. Le 18 décembre au soir il s’est présenté à la réception et a demandé la bouteille de vin, le night (un extra) n’ayant pas idée ou elle se trouvait il lui demandé de demander à son collègue le lendemain matin. M. r. s’est représenté à la réception à 7H du matin mais la réceptionniste n’ayant pas accès au bureau du front office manager, elle lui a demandé de revenir à 11H à l’arrivée de son manager. Mais il lui dit qu’il devait partir tout de suite. A 7H45 à l’arrivée de l’assistante front office manager, elle a récupérer la bouteille de vin et essayé de joint à plusieurs reprises M. r. sans succès. La bouteille de vin est toujours à la réception dans le même sac que M. r. l’avait mise. Nous avons envoyer un mail à M. r. lui pour s’excuser de ce contre temps et le désagrément qu’il a subi. Nous lui avons demandé également s’il pouvait nous envoyer un mail avant son prochain séjour, de cette façon nous pourrons mettre la bouteille de vin directement dans sa chambre avant son arrivée. Je reste à votre disposition pour tout complément d’information Bien cordialement Foued Ben Tahar, Directeur.
Completely dirty and without any service
Customer review rating 0.5/5
Gb Business - Confirmed reviews ALL
Dear GUSTAVO B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Ivry Quai de Seine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Foued Ben Tahar, Directeur.
Poor experience in hotel
TripAdvisor rating 2.0/5
family367 Families - TripAdvisor review
Dear family367, You have kept a mixed memory of your stay in our hotel, and you point out certain shortcomings in the service that was delivered to you. We are sincerely sorry and please accept our apologies. We attach great importance to correcting our mistakes. Your remarks, transmitted to the team, are partly resolved and we are working to ensure that our service becomes irreproachable. I hope that despite these setbacks, we will be able to continue to count you among our Mercure customers.. Very sincerely,
Too far from paris in remote area
TripAdvisor rating 2.0/5
OuweEekhoorn Business - TripAdvisor review
Dear Guest, We would like to thank you for the time that you have devoted to write to us. Your remarks are especially valuable for us in a continuous effort to provide service quality. Please accept our apologies for the inconveniences you had to experience. In order to take the necessary steps to avoid any similar case in the future, we will be glad that you give us more details. Best regards. Guest service
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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