Customer review rating 4.1/5 1,435 reviews
ALLSAFE approved hotel
Labeled ALLSAFE by Bureau Veritas
At the foot of Quais de la Seine & la Marne, near Château de Vincennes
Rooms with view of the Seine upon request
Free, private and indoor car park
Boutique Gourmande accessible 24 hours a day
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
There is gourmet cuisine on offer at the "L'Allée" restaurant. Come and enjoy a drink from the "Cave et Saveurs" menu in the intimate atmosphere of the "Le 5" bar, open every evening.
Check-in from - Check out up to
Choose from our different rooms to suit your taste: Superior with a new bathroom concept, Standard with double bed or twin beds or the Privilege Room with its range of complementary services.
Superior Room - 1 double bed
Classic Room with 1 double bed
Classic Room - twin beds
Privilege Room - 1 double bed
Subject to availability
Superior Room with 1 double bed and sofa
Subject to availability
Number of meeting rooms: 10
Maximum size: 155 m²
Maximum capacity: 150 people
Maximum banquet capacity: 110 people
100% genuine reviews from our guestsFind out more
Alex Couples - 03/10/2021 Confirmed reviews ALL
Jessica and Bruno are great at the reception desk
Good size rooms and lovely restaurant
Daryl S. Business - 22/09/2021 Confirmed reviews ALL
This hotel is located on a busy road and with the one way roads, it their is always lots of traffic when leaving or returning to the hotel at peak times. The restaurant offers good value for money 'home cooked' meals and the service from the staff was very good. The breakfast items were always fresh and in abundance.
Well located, but poor customer service
Idrissa C. Families - 31/07/2021 Confirmed reviews ALL
I did not have a great experience with this 4 stars hotel. I booked a family suite, and the air conditioning was not reaching the second room. When I reported this, it took 2 days for them to give me a fan, which exploded on the second day it was given to me. I reported this, and was given a dirty fan, which I did not switch on. The following day the technician came in and said they will give me another fan, which they never did. The other issue I had, was that on the first 2 days, the breakfast was good, bacon in a separate bowl, same as the scrambled egg. But for the remaining 5 days they put the bacon, sausage and scrambled egg in the same bowl, hence I did not take the egg, because it had the smell of bacon and sausage.
Rooms not properly cleaned - COVID concern
Michael G. Business - 12/03/2021 Confirmed reviews ALL
The front desk staff were excellent and very helpful. However, my room wasn't cleaned before I arrived and there were empty KFC boxes from the previous guests in there. No towels also. I have pictures and sent them to reception but nobody has said anything to me. Me and my company travel constantly and I will think twice about choosing Mercure if this is the level of care taken during COVID
Anonymous Business - 10/03/2021 Confirmed reviews ALL
Very nice room and food. AC doesn't work, too hot in the room.
Our most recent 20 reviews
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