Mercure Paris Ivry Quai de Seine Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 749 reviews

Mercure Paris Ivry Quai de Seine Hotel - Image 1
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Mercure Paris Ivry Quai de Seine Hotel - Image 4
5 allée de la Seine, 94200 IVRY SUR SEINE, France

Description

Hotel extras

  • Certified GREEN KEY

  • At the foot of the Seine and Marne riverbanks

  • Free, private and indoor car park

  • Boutique Gourmande accessible 24 hours a day

  • L'Allée restaurant on site

Our accommodation(s)

Hotel location

Mercure Paris Ivry Quai de Seine Hotel

5 allée de la Seine
94200 IVRY SUR SEINE
France

GPS:48.818298, 2.400242

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

L'ALLEE

There is gourmet cuisine on offer at the "L'Allée" restaurant. Come and enjoy a drink from the "Cave et Saveurs" menu in the intimate atmosphere of the "Le 5" bar, open every evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  749 reviews

TripAdvisor Rating  3.5/5  317 reviews

Well located and decent value but in need of upgrades

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

I generally like staying here because of free parking and value for money. However we were really disappointed by the paper cups. We literally had drinks spilling out of them. I understand you’re probably trying to reduce waste but why not have glass then or at least stronger paper cups? Also some staff members are friendly while others don’t even exchange a word and seem like they can’t be bothered to work there.

Dear Madam, Thank you for taking the time to share your feedback regarding your recent stay at Hôtel Mercure Paris Ivry Quai de Seine. We appreciate your kind words about our location and the value we provide to our guests, particularly the complimentary parking. We sincerely apologize for the inconvenience you experienced with the paper cups. We strive to balance sustainability with guest comfort and your comments will be taken into consideration as we continuously seek to improve our services. We understand the importance of having proper amenities during your stay, and your insights regarding the cup quality will be reviewed. Moreover, we regret to hear that your experience with our staff was inconsistent. We value each guest interaction and are committed to providing a welcoming atmosphere. Your observations will be shared with our team to reinforce the importance of friendly and attentive service. Thank you once again for your valuable feedback. We hope to welcome you back in the future for a more enjoyable experience. Best regards, Philippe QUENTIN Room division manager

Satisfactory

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Hotel rooms and corridors are a bit dated, staff friendly, breakfast nothing special but OK ( what ever happened to full size croissants), bed and room comfortable.

Dear Guest, thank you for sharing your feedback. We appreciate your kind words about our friendly staff and comfortable rooms. We take note of your comments regarding the dated rooms and corridors. Rest assured, we continually strive to improve our services. While we do not serve full-size croissants, we offer a variety of breakfast options. We hope to welcome you back for an enhanced experience. Warm regards, Philippe QUENTIN Room division manager

Well located for our needs, and very helpful staff.

Customer review rating 4.0/5

Eva C. Couples - Confirmed reviews ALL

A little disappointing that the bar and restaurant were closed as it was Friday. And there were no more croissants, and generally not that much left, for breakfast at 08:30. Staff was very nice and helpful!

Dear Eva C., Thank you for sharing your feedback with us. We are delighted to hear that you found our hotel well-located for your needs and that our staff was very helpful during your stay. We apologize for any inconvenience caused by the closure of our bar and restaurant on Friday. Your comments regarding the breakfast availability have been duly noted. We appreciate your kind words about our team's service. Philippe QUENTIN Room division manager

Excellent cost x benefits

Customer review rating 5.0/5

Michel K. J. Families - Confirmed reviews ALL

Me and my family enjoyed the staying at Mercure Ivry. Well located, kindness people in a cheap cost compared with other hotels during olympic games season. I would like to remark the kindness and attencion provided by Mrs. Dominike in the front desk. She was very helpful by provinding coordination for metro and how to achieve our destination. Very kind with kids and surely she was one of the best person we ever met in Paris during our vacation season. We really want to meet with her again in our next staying! Merci!!!

Dear MICHEL K. J., Thank you very much for taking the time to share your positive feedback about your recent stay at Hôtel Mercure Paris Ivry Quai de Seine. We are delighted to hear that you and your family enjoyed your time with us and that you found our hotel to be well-located with excellent value for money, especially during the busy Olympic games season. We truly appreciate your kind words regarding Mrs. Dominike at the front desk. It is wonderful to hear that she provided exceptional service, assisting with metro coordination and ensuring you had a smooth journey to your destination. We will be sure to pass on your compliments to her, as recognition of her efforts in making your stay memorable. Your feedback motivates us to continue delivering high-quality service to all our guests. We look forward to welcoming you and your family back to our hotel on your next visit to Paris. If there is anything specific you would like us to arrange for your next stay, please do not hesitate to let us know. Merci for choosing Hôtel Mercure Paris Ivry Quai de Seine! Best regards, Philippe QUENTIN Responsable hébergement/ Room division manager

Unpleasant stay.

Customer review rating 2.5/5

K. Families - Confirmed reviews ALL

Really bad air conditioning room was so hot. Was 35 in Paris and little to no air conditioning. For the price paid this should’ve been a necessity. Restaurant was never open in the evenings. Breakfast very overpriced. Stayed to visit an event at Bercy arena which was in walking distance.

Dear K., We regret to learn of your unpleasant experience at our hotel. We apologize for the inconvenience caused to the air conditioning. Our restaurant was open during your stay, from Monday noon to Friday noon(lunch and diner) as you were able to take advantage of. Your comments are valuable to us and are passed on to our teams. We hope to have the opportunity to welcome you again and provide you with a better experience. Best regards Dominique Blain/Adjointe front office

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Other web-users rate our hotel

  • 260 reviews 8/10 Location
  • 448 reviews 5.3/10 Room
  • 417 reviews 8/10 Service
  • 13 reviews 4.5/10 WiFi
  • 197 reviews 7.8/10 Breakfast
  • 179 reviews 4/10 Cleanliness
  • 110 reviews 7.2/10 Value
  • 102 reviews 4.6/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.