ibis budget Rouen Sud Zénith 2 stars

When we arrived at the hotel we entered the ibis budget through the ibis hotel entrance due to door beening broke. The receptionist was very polite, friendly and very helpful. She spoke very good english which was great for us. After checking in we went to our rooms the only problem we had was the bunk bed in one of the rooms had not been made up. Which was a little awkward to do when your only 5ft tall and not good with ladders. The room was clean, the beds were comfortable and the shower was really good. We paid for the breakfast and again that was good and a good choice of continental items. Over all a nice and convenient hotel to stay at. Will return when we are back in Rouen.

Nice staff Great breakfast Room not v clean though

Easy to find, reception for budget currently in Ibis adjoining. Very helpful and friendly member of staff. Perhaps because we were travelling with a pet (a cat) the allocated room was on the ground floor and had a faint smell of dog. The decor was certainly tired although the room was clean but nothing like the Ibis budget in Pau where we’d stayed (without a pet) in February. The bathroom, though clean, had a very damp, musty smell to it. Beer was good in the Ibis!

Good hotel for a stop over, easy access to motorway to continye journey south Spacious, bed was comfortable and clean Shower good and clean Parking ok but very busy Reception very polite and helpful Good

Good stay over location, clean and tidy Parking very busy

Everyone at the hotel was helpful a special thank you to the receptionist who was extremely helpful over & above expectations

Room extremely bland. Only 1 stool for two guests. Shower had mould. Could not reach shower head and it pointed at the wall. Very noisy, poor insulation between rooms. Also lots of outside noise!

I was quite impressed by customer service at check in etc. but found the bed a little hard. Bathroom was very clean and adequate for my needs.

All very good

always very clean, comfortable rooms with friendly staff

We stopped here again on our way down through France. The room was modernised and was excellent value. The breakfast too was value for money. There are a fe restaurants, including MacDo's right enough, within walking distance. The adjacent Ibis does food as well draught beers.

Great travel stopover near the motorway, basic room comfortable enough .restaurant next door and also McDonald's. Check in codes not texted to my phone as expected so checked in at normal Ibis hotel .

Beds where dirty, they gave us another room but wouldn upgrade us to ibis red. Sexnoises came out of different rooms. Cleaningservice didnt clean the topbed after first night. Bad service at loby, can't talk english and won't even try to understand. Im comin back to rouen but never to ibis in Rouen again.

We often stay here either to or from our destination in France. We also have our dog with us so not looking for anywhere too fancy. The hotel is curently deteriorating, not enough for us to seek elsewhere but enough to cause concern. For several years now the automated check-in was broken, but you could go to the reception in the non budget section next door. This time the code entry was broken, so required a traipse around the building to gain access. The shower / loos in the room are slightly moldy and the additional security looks all seem to have been removed. We never have breakfast there as it just seems too plasticky compared with nearby offerings, including a MacDonalds. There is a good restaurant next door, which we try to use each stay. We will continue to use the hotel but would really like the management to spend a little effort to restore standards.

Ibis Budget entrance not accessible. Had to book in via Ibis. The non smoking room, 212 we were first given was SO strongly smelling of smoke it was uninhabitable. The fact that it was offered to friends on our return 5 weeks later, and still smelled appalling. .. shows a continuing unresolved problem. The alternative rooms offered were fully acceptable, but not encountered this problem ever before hence why it is mentioned here, twice in 2 stays! Had we booked in online wold the change of room be possible....?